Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Date expiring product sale in train no 18310/18102 jat muri exp
by train vender

ye trainer vender food me pata nahi kon oil use karthe rakhan bane me kashi ye expiring date ka oil bhi use karte honge main ye chahata hu ki in jase traine vender ka lience cancel hona chahiye taki ashi galti kabhi bhi na ho.
mera name naresh kumar mobile no- [protected]...

Pnr is [protected]. I ordered from comesum kota. The delivery time was 6.45pm. Now the time is 8 pm. I haven't got my food. I tried calling vendors numbr but it isn't working. 1323 is another number which also not working. I called at 139 but they say call at 138. Which is also not working. I paid rs. 170 online. I want my money back. Kindly look into this matter. This is the worst service. I want a refund....

With the new e-ticketing system of irctc there are lot of problems.
1. It is not user friendly.
2. No provision to directly log-in for registered customers. It used to save lot of time earlier.
3. When we check availability of trains/seats we could see all details at a time unlike in the new software.
4. No provision to take ticket print online. We can not always depent on mobile messages.
5. Several times...

Sir i book meal to serve at haridwar through irct catering services, my pnr number is [protected] my name is and paid full amount including gst rs. 147 /- (One hundred foury seven only) my train was running right time meal should serve at 11.55 am at haridwar railway station. But unfortunately meal not served at my birth i was waiting i was so hungry, i called 1312 to know the status they said food supplier is not responding they give me the...

Straight away coming to the point that like others I too feel very cheated for not having any alternate of IRCTC. I am unable to use my blocked money in IRCTC E Wallet since last many months. On complaining to Customer care executive they ask for a mail for the issue. On writing the mail, they ask for the screen shot to get clarity over the issue. After that when I follow up by saying that it has been around a week you have not responded...

Hi,

I have tried booking tatkal ticket for travelling from secunderabad to visakhapatnam. I have logged in using userid: vydehi400, and i have passed passengers list, while the moment i made payment it was redirected to sbi and after a while, i got error like failed and returned to login page. The pnr number is: [protected]. Sbi transaction no:[protected].
I didn't get any confirmed message at website as well as to...

Dear sir/madam,
I and my friend tried for a common ticket via the irctc.co.in website. I have first succeeded to pass through and have made the payment. Although money was deducted from my account, the website logged out my account without giving any confirmation message (As it usually happens during the tatkal time). So, having no time to recheck, my friend went ahead and succeeded in booking the ticket. However, after his attempt...

During the registration for an account, my email was validated but my uk mobile number is yet to receive a message for validation.
I have emailed the company repeatedly and connected with extreme difficulty the agent and have yet to get it resolved. Money for registration has been taken instantly but the mobile number is yet to get otp.
The complaint ticket no is : ticket id:-861035
Kindly resolve or provide details of...

I was required to travel urgently on 22/07/2018 from itarsi to kamakhya, so
On 21/07/2018, i logged on to irctc site to book 3ac tatkal ticket from itarsi to kamakhya by train no. & name: 12519 / ltt kyq ac exp
Exactly at 10:00 am. By the time i filled up the entries (Within 2 minutes) more than 70 seats out of total 180 seats were sold out.
When i made the payment, by netbanking, an error message screen appeared on my...

I have try to book a ac chair car (Cc) ticket in train no 12364 hdb supper fast train from hcr to bwn. But money has been deducted from a/c but ticket has not booked. Plz ticket booking pnr no send to my gmail account and please refund my money against this. Details of transaction enclosed hase with.
My mail id is:- itsme. [protected]@gmail.com

Thanks.
Debit card holder name:- sanjib das
Name of bank:-...

Respected sir,
I dont know how to tell this from starting but my case is of february where my tdr were repudiated unnecessarily. So i complained against irctc and after 6 months they accept their mistakes and said to refund the money.
But when i am checking in my bank account no money has been added.
Cpgrams grievance no. Morly/e/2018/07998 (Disposed now)
I had talked to railway department person (Santosh-[protected])....

Pnr no. Was [protected]
When i booked the 2 tickets i chose the option of
Book only if at least 1 lower berth is allotted.
But when i paid the 3420/- inr
I got 2 upper berth i complaint the irctc executive m. [protected]
He told me you have to cancelled the tickets and re-booked.
Why i take 420/- cancellation charges.
I want refund it....

I had made train tickets through irctc & after making the booking we will get a link from provogue for online shopping with some combo offers & i did purchase 1 combo & we have to make the payment while ordering there is no cash on delivery option. It was been 36 days no i have not got the combo from provogue nor my amount refunded to my account so it’s totally fraud. If you try to call there call centre there is no one to pickup the call.br...

My friend booked tickets from e-suvidha. Pnr no [protected] journey date[protected] train no 12652. Journey from jhansi to ballarpur. The tickets were cancelled without information. Inconvenience caused. When he entered in train tt did not allow my friend. He asked tt but he didn't answer why tickets cancelled. Refund also not been paid by railway.
My friend no. No.[protected]...

Hi all,

This is to inform you that i tried to book a ticket from irctc website using payzapp app on july 7th 2018 but the transaction got failed and the amount got deducted from my account. When i checked with payzapp people then they said that amount is transferred to irctc from their end. I already wrote number of emails to the [protected]@irctc.co.in and have provided all the details asked by them but still i can't see any progress...

I had purchased 2ac tkt for my wife as detailed below on 3rd april 2018
Pnr:[protected], trn:13352, doj:04-06-18, 2a, mas-tata, dp:23:00,
Geetha suresh, a2 29, fare:2430

On 4th june, due to unavailability of 2ac coach she was given a berth in 3 ac (A2-12).

I had lodged an tdr for refund of amount i. E. Difference of fare on 5th june 2018 (11.54 hrs) vide transaction id [protected].
br...

Dear sir
I was booking a ticket on 31 st may 2018 from irctc app through hdfc debit card. During transaction the amount was debited from my account and transaction was successfull from bank side but irctc was showing tranfer failure. Then mailed you for refund an to hdfc support too. Then you asked me for my bank statement of thee account from which the amount was debited from the date of deduction to till today but no action was...

I had registered my name by filling form (Newly introduced irctc site) sometime back. Now i want to book railway ticket on line for my journey. After opening your new site there they ask to give your user id and password and also mobile otp received by irctc.

Next stage they ask to give e. Mail otp. Received by e. Mail. But i have forgotten that and as such i cannot provide e. Mail otp. I have searched in spam also but lt is...

I have booked a retiring room at jabalpur for 30/10/2018 at 09.00 to 31/10/2018 at 21.00 against the pnr no.[protected]. But no message has been come in my mobile or in my e-mail id. I have tried to book again. It is shown that booking exist in the above mentioned pnr no. You are requested to send tid in my mobile or in my e-mail. Thanks, bipul maitra, srinagar, rajarmath, nadia....

Dear Sir,
I have been constantly sending emails and calling on the helpline number for assistance in helping me to reset my password for my userid-piyush9294.
I have been requesting the team to send the OTP on my registered email id as i am not being able to recieve any OTP on my registersd mobile number.
Repeatedly i have called the customer care around 20-25 times.I have emailed my request at [protected]@irctc.co.in for more...