Tata DoCoMo Complaints & Reviews

Tata docomo's dive in service is worthless and ridiculous. I have lost 100rs in just two days. When i called to customer care they said that you have visited divein. I had not click or visit any such link knowingly, when i checkedout my phone settings i found that my home page was tatadocomo.divein by default although my acces point was tatadocomo.internet. It's atrocious that you are charged such a huge amount just for clicking...

I am a TATA DOCOMO pre-paid customer for more than 6 months (Mob Number : [protected]) I had applied for mobile number portability on 6th Dec 2012 and the Unique Porting code is TX973771 with validity upto[protected]. I wanted to shift to AIRTEL postpaid corporate connection which had a CUG option for my official contacts. I have submitted all the necessary documents (Passport copy,PAN copy, BSNL Land line bill) along with the application...

Dear Sir/Madam,

I activated data pack of Rs.67 valid for 30 days on 29/11/12 and i received the confirmation message as below
'Hi! Rs.67 data pack is activated. Enjoy 1GB free usage for next 30days.For settings sms INTERNET to 52270.Your Bal is Rs.97.88 at[protected]:01.Free 7days MobileTV Offer with no charges. Click http://10.124.70.241:8080/tv/promo1.jsp.'

It was supposed...

I have tata photon data card having no.[protected] since last year. i was using it regularly & i had done last recharge in September 2012 with recharging coupon of Rs 2500/- with validity for 1 year. But, on 30 October it was stop working & showing 678 error. Then I contact to customer care & also to local company office they replied me that they never had activate such number to me. Now,I feel my self helpless & looted by...

sir please below matter read carefully and then take an action...this matter i write in respect of docomo u can understand my whloe problem by this also...


Dear Sir,
I am ur valuable customer as u tell and ur senior....inspite telling from senior that u will not be charged unnecessary again..weekly my balance is cut...again and again for various service...
so listen my this problem which occur...

Dear Sir / Madam,

I had recharged TATA DOCOMO mobile number which is in my father's name (Maharashtra & Goa circle) [protected] with 500 Rs. top up. On your website www.tatadocomo.com it was shown that on top up recharge of 500, I will get 540 Rs. but when I recharged with 500 Rs. I got only 443 Rs. talktime. The transaction ID is [protected]. The screen shot of your website showing 540 Rs. talktime on reacharge...

Hi,
I had a Tata Docomo Postpaid Connection for the cancellation of which I wrote an application an submitted it to the Tata Docomo Outlet, City Center, Saltlake, Kolkata. After around a fortnight a person from Docomo came to my office and requested for the conversion of postpaid to prepaid which I agreed to. His number being [protected]. He said the conversion would be done in a few days. Nothing happened for a week after which I sent...

sir now a days ta ta Do-Como`s services are going down day by day . from last ten days rs. 2 are deducted everyday from my Sim number [protected] and your customer care executive are not responding to our complaints and are talking in rude manner with us and disconnects call without answering our questions . and from my Sim number [protected] i am not able to call customer care from last 12 days . i don't why but company has deactivated...

Hi
My Fathers number is [protected]. His name is C.P Mishra, After listening to automated voice service for full talk time offer i recharged for 35 RS on 19 Dec 2012. But i got only 28.15 Rs as talk time. When i Called customer care twice but guy spoke so rudely that no such offer is there and kept the phone and refused to give me any compliant number.

Do you people think your customers are fool and you can cheat them...

TATA DOCOMO is charging for unwanted packs on the mobile. Docomo has charged me many times for the services that i never requested to subscribe or buy.
On 19-Dec-2012 they activated playboy video pack without my request and deducted 50 rupees for the same..i got the deduction msg from TA-HUWWAP.....

At a same time,They deducted another 49 rupees for any unknown service which was not even informed by message...
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My tow A/c of tata docomo (1) [protected] [protected]
Fast time one cheque payment of two account[protected] &[protected] tata docomo

BANK Name - HDFC BANK, A/c Holder wit financial services pvt ltd, A/c [protected]
bill amount Rs. 950/- date- 01/10/2012 cheque no.- 0161626

Next time one cheque payment of two account[protected] &[protected] tata docomo
amount Rs. 2000/-...

I had done an online recharge worth rs 200 on 9/12/2012 and paid using my credit card, but for some reason I did not get any balance. Later I got a message stating that my recharge amount will be refunded within 5 working days. Today its 19/12/2012 and till now the money hasnt been refunded. I have also registered 2 complaints with docomo customer service, but both times I got the same answer, that it will be refunded in 5-7 days.
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Hi Tatadocomo,

Please stop sending this unwanted Flash SMS. When i am typing an sms or chatting from my mobile the yes button automatically gets pressed when ever a flash sms comes on screen. I have recently charged for that. My number is [protected].

Kindly return me my balance deducted. Hell tunes activated charged nearly 21 rs....

They are completely neglecting customer complaints

Below is my first chat with those guys for disconnecting service on 15th september

Welcome to Tata DOCOMO Chat. Please wait while representative is identified…
Your chat session has been assigned to Tata DOCOMO representative.
{Shravan} Hi Nimesh Patel . You are on line with Shravan . How may I assist you?
{Nimesh Patel} hello Shravanbr...

Hi,

I am using a prepaid account of TATA Docomo service provide, on 12 Dec. they have deduct a amount of 30 rupees, which till now they not return me, after this deduction i have submit a complaint on thier portal, but theny not take any action, and only send me a message that for you query we need some more 48 hr.
this kind of deduction happen with 3 times in previous 2 month, 2 times when i was call on their customer...

Hello

My cell no is prepaid [protected].

For some official work I am in Europe ad my SIM is not working here but other networks (non docomo)are working.

I am unable to do my banking transactions due to this, If other networks are working then this is pathetic that docomo is not working.

As I am europe for next few month I can not contact docmo service center and I will be in problem...

Hi,

I'M using tata docomo internet since long.
From few last months my internet connection is disconnected on every 50 mins.
First I used from my phone but the I tried in my dongle but it still disconnects my connection on every 40 mins now.Just because of company's fault I have lost so many mbs. And because of this I cant download so many application.

My phone number is [protected].br...

My Number is [protected]
i m also suffering this scheme 222 which is only cheating from

TATA DOCOMO side
I came to know from Local Recharge Dealer and tata docomo website
that Rs 222 recharge scheme is not having validity
limitation..Moreover it will give us half rate of Local and STD
call.. i asked him to recharge then..

Both are not true... i m being charged full rate for...

My home is 10km away from the city.in city ther is tatadocomo network while i m in home ther i need to select aircel network manualy. From last weak i suffering from internet packet data connection while connecting temparary network problem occurs n didnt gets packet data connection. N i cant connect to the internet.while i m in city internet gets connected plz solve my problm
my address - a/p sakurdi tal-karad dist-satara...

Respected Sir/Madam,
I am having a Mobile Shop in 50ft Road,Nagendra Block,Bangalore-50.Today Morning I recharged Tata Docomo Number [protected] amt is INR129.As per this plan customer should get 30paise per minute all India call.But He Didn't got it.Then I called retailer customer care and one Miss Shruthi received my cal,She says That Customer is in another plan so This plan doesn't works...