Amazon India Complaints & Reviews

I DR. Vaibhav Deshmukh have brought a Amazon E book reader Paperwhite 3G. When I try to buy book by Debit card the payment is rejected. It seems you can buy E books only USA credit or Debit card and not by Indian bank Debit card or Net banking.
This thing is not shown or informed at their web site.
So people buying Amazon Kindle in India please keep this in mind.

Hi, I have raised a complaint with customer care . I had returned the product(Samsung Galaxy S4 Mobile phone) on 28th Feb 2015 at 9.45 a.m. to amazon services (pick up person's no-[protected]), later on I again got call from a different person of Amazon asking me to return the phone again. I told to the second person that a guy from amazon called me and he already took the product from me with out giving any slip or message or mail confirmation, I was very worried about amazon service, Now I am in tense about the money to be refunded. Please let me know the status of my money to be refunded into my account and also what was the action taken against such service. Regards, G Vishnu Vardhan Reddy Mobile No:[protected]

I have purchased a Funbook Duo P310 Tablet vide Invoice No.: MH-BOM[protected] dtd. Feb. 8, 2015 for Rs. 4348/-. The device is giving problem on[protected] and I have got it checked at Micromax Service Centre at Barnala who advised to contact you as the device is having problem in Software, mother board etc. and so I request your good-self to exchange the device with new one.

I bought Strontium 32GB MicroSDHC Memory Card (Class 10) from Amazon.com and they sent me a fake card which was corrupt and unusable crap of plastics I want my money back but amazon says that send the product back but I cant take risk I won't bear the shipping charge of sending back product. But I want my money back.

It has been months since I bought my Xbox one. At the time I bought it I was promised that I would get 2 free movies along with it but didnt get them. Later i contacted Amazon and was informed that I'd be getting a code which after several days i did get however upon entering the code i received a message saying that the code is expired. so i again contacted Amazon and they told me that i'll be getting a new code. So i waited but got sick and contacted them again but they kept on assuring me that i'll get the code. I contacted them several times later on but I'd get the same lame automated message and never really received any code.

i order the book "India 2015" on 24/02/2015. And i got the mail that i will be getting the book delivered on before 28/02/2015. And i got a call on 26/02/2015 at 3.30pm and they asked me to come to a place which is around 7 km from my home other wise they will bring it next day. Next day also they mentioned other place and they want me to get there and take the book. They are not ready to here the deliver it to the address given. Order #[protected] my contact number [protected]

Sir, I placed a order (ORDER #[protected]. However the same was not delivered to me. when I called customer care they told "there is some problem in logistic & we will definitely solve the issue & request me to allow them to canceled the order". Then they send me a mail ( paste below this draft) requesting to place a new order for the same product & promised me to deliver the product on time & I was also booked an order (ORDER #[protected] However this time also the product was not deliver & now they are going to refund my money. Now I have a doubt that AMAZON simply invest our money for 10 to 15 days & after that they will return back the money to us. This is purely cheating. Sir, Imagine for example if 10000 people will purchase at least a Rs1000 product & will cheat like me then AMAZON invest 1, 00, 00000 (Rs1cr) of people money for their benefit for 10 to 15 days. Sir, this is a pure case of fraud & you should look into the matter. Warm Regards, Biswajit. ----- Forwarded Message ----- From: Amazon.in <[protected]@amazon.in> To: me Sent: Tuesday, 24 February 2015 12:15 PM Subject: Your Amazon.in Order[protected] Amazon Your Account Amazon.in Message From Customer Service Hello, This is regarding the conversation that we had over the phone. As per our conversation, I would request you to go ahead and place a fresh order for this product. Regarding this particular order, we would be able to initiate the refund for this order on 27th February. I hope this helps. We look forward to see you again soon. Warmest regards, Aditya Did I solve your problem?? Yes No To contact us about an unrelated issue, please visit the Help section of our website: http://www.amazon.in/help Your feedback is helping us build Earth's Most Customer-Centric Company. Download Amazon App and shop anytime, anywhere www.amazon.in/apps Amazon.in

I have cancelled an order before 10 days..daily i am getting a message in morning for pick up scheduled for today..and in the evening i receives a message again that your pick up has been rescheduled as you requested... I want to know when i took an action to reschedule the same..??? Non sense Services Regards Priyanka Pareek +91-[protected]

I have complaint regarding delivery of the product. On tracking of the product, it is written that "Delay Delivery on customer request on 20th feb 2015", however truth is that he has not reached on time inspite of my requests.I am shocked to see such lie statements about tracking. Order #[protected] I suggest that somehow record the conversation of the delivery boy and customer otherwise delivery boy can lie and submit not realistic statements, which can shock a literate receiver. Reetu Sharma Telangana, India

Dear amazon.in I order a product from amazon.in but estimate delivery time is over still my product is not delivered by amazon transportation servise. Per day i call customer care but every time they make false promise to me. Next day product will be delivered but dont know when will be next day come. And i contact a delivery man name mr sachin kudale mobile no. [protected]. One of most idiotic person i ever know he never pick my call. Plz reply me soon bcoz this issue really broking my trust u can check my product Amazon.in Order[protected] but

i subscribed for yureka. On day of sale after waiting for hours and making my eyes red in front of computer, they say i have not yet registered. I checked and confirmed i had registered. They said register again and try again next week. I have waited for so many days. They say wait more. WE do not have to help you right away. I have proof i have taken images of everything.

i subscribed for yureka. On day of sale after waiting for hours and making my eyes red in front of computer, they say i have not yet registered. I checked and confirmed i had registered. They said register again and try again next week. I have waited for so many days. They say wait more. WE do not have to help you right away. I have proof i have taken images of everything. Even the sr supervisor had no manners

I have placed an order for strontium nitro plus 2 times, 1 was 32 gb and 1 was 16gb respectively on 18/2/2015 and 23/2/2015, both my orders were cancelled by amazon as i did the payment by netbanking. The order number were[protected] and[protected]. My email id is [protected]@gmail.com. kindly look into my matter.

I had been assured by Amazon customer service( Have a mail for that) that my Parcel would not be sent via IPS but still it has been sent via the same. It's the 4th time in a row i am facing this issue, i am fed up of taking it up with Amazon. As the problem is never solved. I am assured every time that something would be done but the reality is nothing is done. It has become a nightmare shopping on Amazon. What kind of a service is Amazon offering to its customers, blocking customers money and returning it once the estimated delivery time is breached. A customer buys a product so that he can use it but shopping with Amazon never lets you use the product. Amazon has led me to so much of mental trauma and online shopping has become a nightmare for me. Highly disappointed with amazon.

They have given the defective product and then they told me that just ship that product to the seller and they will refund the paid amount (through any courier) I opted Blue Dart They took 820/- for the same and I also send the slips and AWB bills of the same but then also they are not ready to refund my money .I requested them many time but till date they have not refunded my money . It is a request from all the consumers of India that do not prefer this company for online purchase as they have poor sellers, defective products, poor shipment, and worst customer support.

I ordered a book from Dubai to be delivered to my home address in India. Please find below my case history which is self explained: Claim # 1 - Buyer claim denied February 17, 2015 Claim # 1 - Buyer appealed decision February 16, 2015 Claim # 1 - Amazon emailed seller February 11, 2015 Claim # 1 - Buyer claim confirmation sent February 11, 2015 Claim # 1 - Claim filed February 11, 2015 Buyer e-mailed seller (View) February 9, 2015 Seller e-mailed buyer (View) February 9, 2015 Buyer e-mailed seller (View) February 9, 2015 Buyer e-mailed seller (View) February 8, 2015 Seller e-mailed buyer (View) February 8, 2015 Buyer e-mailed seller (View) February 8, 2015 Seller e-mailed buyer (View) February 8, 2015 Buyer e-mailed seller (View) February 7, 2015 Seller e-mailed buyer (View) February 7, 2015 Buyer e-mailed seller (View) February 7, 2015 Package 1 shipped USPS January 7, 2015 Original order[protected]) January 3, 2015

To whomsoever it may concern This is regarding purchase of Phillips air fryer from Amazon. Com, online and delivery of a broken product. The product was not packed properly and on reaching destination it was found broken. The customer was harassed for a long while for filing a report. It was mentioned that the product will be returned as per the company policy and the amount will be reimbursed. There was inaction for a long while. On stating strongly for the same complaint we were assured that the needful will be done shortly along with inclusion of a compensation for client harassment. Several assurances followed, each time assuring to expedite without any deliverance of the promises made by senior executives of the company. Later after many phone calls it was conveyed that they were unable to take any action as there partner company FedEx was not supporting them and the client may go ahead and file an official complaint in consumer forum if desired. And now they have directly threatened that they are unable to do anything even after the whole payment is made and we may go ahead and do anything we want. We look forward for your kind assistance and oblige. Please find attached the broken product pictures, the original bill and the return policy form issued by the company to the client. Regards Anit Arora

Dear sir
I have placed a order for smausng mobile phone model no. S5 on amazon.In and paid by credit card amount of rs.34059.Till the date i have not received any kind of product from them nor ther are refunding my money.

The order number was[protected]

Order place ment date is 20 january 2015

Pls help me its a very big amount for me.I am really helpless in front of them, i have called them plenty of times but they are still telling me to wait.

I am really fustrated pls help me

Rinkal smit chauhan

Dear Sir/Madam, I have purchased William Cooper Aviator Sunglasses (Gunmetal) (WCX-1428-C11) on 17/01/2015 and after delivered it was found diffective condition.and i have already returned the product but till date i have not received my refund money every time I called customer care they have always assure me that they will refund my money in 5 -7 days but till date i am not getting my money. Regards Abhijit Sengupta

ID:[protected] 1 of Laurels Original Veteran Couple Watch Lo-Lib-101 I had ordered the product on 30th Jan 2015, but still there is not tracking or any delivery of the product. I have repeatedly contacted amazon regarding this problem, but still not received any satisfactory feedback from any end. You are requested to resolve the problem at the EARLIEST... and if you are unable to deliver the product, the refund the money.