Apollo Pharmacy Complaints & Reviews

On 05.10.2017, i have purchased some medicines from apollo pharmacy, seshadripuram bangalore. Bill nos are 15933cc0012431 & 12432.in bill no 12431 neurobion forte tab 90qty billed only 70 quantity given.in bill no 12432 becousules caps 30 billed only 28 were given. I have complained on 06.10.17 through toll free number. I couldn't receive any reply. Herewith i am enclosing copies of bills purchased for ur reference. We have got high regards to apollo pharmacy. Pl resolve my complaint.
P. Nagendra guptha.

There has been double payment through phonepy application vide below transaction details,
First: C1710141809467491290211
Through my SIB debit visa card and
Second: C171014814425083340294
through phonepy vallet
for the same order no:[protected].
Kindly pay/remit the extra Rs.400 to my phonepy vallet.
G.Ramachandran

I am regular customer of apollo pharmacy at kondhawa pune and however had purchased first aid kit and compressure nebulizer today but these items are made in china.
Actually was expecting indian items where have received china items want to know why we are not getting indian items in medical shops? I would have been more happy if received indian items....

Dear sir
We are your regular customers. We purchase medicines from your south bopal branch gala gymkhana rd ahmedabad.
The invoices are not visible due to printer problem. I had talked to concern persons but company is not providing printer, reply received.
Though no other complaint except printer not working. We have no produce bill to insurance co and they return the bills reasoning the same.
Please arrange...

I had purchased apollo pharmacy blood glucose monitoring system. The problem was due to non availability of blood glucose strips. Whenever i tend to approach apollo pharmacy the sales person tend to reply me the the product was not available, the product was in demand, the manufacture had stopped the product.., etc.. I am very much depressed with the kindly of reply. A company came up with an product in market and then saying the spare was not available is so bad.

Sirmy name is afifa nowreen from sangareddy town, sir iam regular customer of apollo pharmacy
My mom is diabetic patient, she has to take a 8-10 medicines per day, actually here in sangareddy town at old bus stand branch of apollo pharmacy they are not giving a correct discount for the customers as we know you provide a 10% discount on medicine not flat they are correpeting and the customers who doest know about these 10% discount they are not giving discount to them if i told them to give discount they are fighting and saying abusing words that take medicine on another store for every month i have to visit twice there for example i have toke medicines of rs 500 they have to give 50rs but they are giving 25 -35rs sir please take an action on them. Thankyou

Bill#15554cs0084411; date[protected]
Have been purchasing medicines from apollo for the last many years. This morning i was forced into taking whole strips of medicine for which i needed only 05 in number. Incase a medicine is prescribed for a certain number of days and a dosage, none can be forced to take more than the required amount.

This is unacceptable and the sales man was rude and uncouth. I request you to please look into this and take serious action against him immediately.

Today at around 8.20 pm i made a call to. Apollo pharmacy green park, sonarpur station road kolkata 700103 for home delivery of medicine. The person who took the call inmediately refused the home delivery stating the amount was less than rs 300. I called the pharmacy again telling them i was sick and needed the medicine yet they refused again. Though the amount was less than rs 300 but it was more than rs 230. I checked the apollo pharmacy website and it stated that minimum amount for home delivery was rs 200. Since the medicine were required i had to go and purchase the medicine from the store despite being sick and alone at home. Since the opening of this pharmacy i have spoken over rs 30, 000 (Thirty thousand only) on medicines and this is the support i get. Shame on apollo pharmacy who are blatantly cheating the common customers. I want the errant persons made accountable and punished. The store is less than 100 meters from my residence. The bill amount was rs 238/- and apollo pharmacy no called was [protected]

Thanks and regards
Diptiman chakravorty

Dream park apartments
D2r 4 b 1
Sonarpur station road
Kolkata 700103
Mobile:[protected]

I have purchased isuman injection viol on16.09.2017 bearing batch no6f024amfg09.2016expire date08.2018. Ikept in fregide
R as ian having stock of insulin. Yester day i want to use the same but to my surprise it contains black particles balls at be fungus in it. I want to complaint the same to drug controller office as well health minister to tackle correct action in this matter as u r supplying inferior quality drugs which will be dagerious to patients consuming them. Before thet iam lodging compliant to u to take in future and to compensate me the mental tension and monitory loss. Hope u will take immmeadiate actin in this complaint. I am ex singer manager union bank of india begumpet. Hyderabad.

I have purchased a humalog mix 25 cartridge on with lot no c677101, mfg date 07/2016, expiry date 06/2019 on 20.9.17. The material was spurious and spoiled but they denied to change it after repeated request. I purchased it from apollo pharmacy near kalyani main station. They also harassed me a lot and rather insisted me to use it while it could not be used at all after 2 times use with great effort. The insulin had a curdy precipitation in side the vial. Now i need a stern action against it.

Mrp of product isrs36.10 and they sale it on same amount. When i ask for the bill they gave me bill of rs32.90. When i asked about the difference they told software is not updated. For your reference images are attached. I need urgently so i dont have other option. Kindly take the appropiate action against culpits

Address of pharamcy
Apollo pharamcy, bts layout arakare-560076

I am getting medicine every month for my mother from apollo pharma in miryalguda, nalgonda dist.
3 months back, they gave different medicine. I gave complaint to apollo but they didn't take any
Action. Yesterday they did the same thing. They deliver different medicine. Luckily we r able to
Find that those r different medicines.
Please don’t order are take medicines from there. God knows what they are giving...

Please be informed that i have just bleed one baby before 25 days ago. My wife has purchased all the medicines from your shop, i. E near colonymore, barasat. Last week when she has visited your shop and ask some medicine, then shopkeeper can't give all the medicine to her. Because that medicine was not with his stock. Then my wife give order and asked him to deliver those medicine to my home. My home is near 1.5 km from your shop.

But your shop keeper wants not to deliver the medicine in my house and this is not happen first time, they are doing same things before also.

We are not accepting this type of behavior from like your company.

So i am requesting you please take action from your end, so that they will not do same in future.

Regards,

Anirban das

Sir,
Apollo pharmacy c schem, jaipur
M reguler custmer hu apollo ka
C schem me medicin lene gaya tb
Store manager ko bilkul bhi pata ni h ki how can treat with custmer..
M vry disapoint via this miss behave
He use abouse in out side of shop

Tack some action against with him
Otherwise me apollo me hane se pehle 10 baar sochuga
Hope ki aap is problm ko solve kroge

I went to today one of recently opened store in veterinary colony, ring road. At 10.40pm there are 4persons 3 not in uniform are not aware of medicine i was asking about they even over charged me wen i asking about pricing i was shocked to see these people are consuming liquor in store. There are families coming in, its a peak of irresponsibility and damaging name of apollo chain.
Name. Sai a account holder
Contact no. [protected]

1. I purchase blood glucose monitoring system from apollo pharmacy a years ago model no is ra1002 in tenkasi branch, tirunelvelli district, tamilnadu, india
2. The machine have 3 years warranty but testing strips not available in their own branches even where i buy?
3. I buy through the apollo healing card my card number is [protected]
4. Whats the way of solution to this problem they must replace the products which one they have a available strips
As a physiotherapist i refer some patients too they all are questioning me
Kindly do the needfull
Thank you
My contact details[protected], [protected]@gmail.com

Sir your branch in east main road thirumangalam anna nagar west extension. I am a resident in nearby rohini flats 234/3.

Always they are not having exact change they are asking for change for 50 rs. 10 rs. If we are not having exact change they are telling no.

Because of brand name your monopoly is working by taking over small shops. If the same is owned by some x or y they will not loose business for change.
Narayanasami. [protected]

Please see that i had telephonically ordered syrup septilin and syrup azithral 200 mg from apollo pharmacy shop in sector 25, noida, uttar pradesh. But instead of syrup septilin, i received tablet septilin. The delivery boy didn't take it back at that time and told us to call at the pharmacy for return afterwards. I had made six calls for return and for delivery of syrup instead of tablets but in vain. The personnel in the shop kept on assuring me for quick return which was never done by them. I am very disappointed by unprofessional behaviour of your staff.

Sir,
There is a medical store named APOLLO PHARMACY( DL 1426/AP/TPT/2008), PADMAVATHI PURAM, TIRUCHANOOR ROAD, TIRUPATI. In that particular store, the medicines are sold without showing expiry dates when we asked them, they are showing another sheet and giving medicines from other sheet which doesn't shows the expiry dates. When I asked them, they warned to me you can go and give the compliant any where and who are inspecting the our medical stores they are corrupted persons and we will take care of them. This is the response received from this shop.. As a responsible citizen, I kindly request you to inspect the medicines in that particular store.
Yours truly,

Today 12 september 2017 went to apollo pharmacy at kolkata joramondir, where baught some medicine. But the time of left from that medicine i forgot to take those product. After reaching i saw only bill was with me. So tried to call them by using their number which they provided in their bill. But those number was not activeted. I thought may be another some number will be there which can solve my problem by talking with them. So i search in google and got another number. There is the same story... After some time i go back to that pharmacy and asked them. Three pharmasist are there who just ignour my words.
Now its solved. But is this a way they give service to us?