Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi
This below mail has been sent to your consumer grievance officer ([protected]@bsnl.co.in) on 31 jan 2010 and havn't got any reply .By this you can make out how your department works. when I am trying to lodge a complaint on your BSNL Cosumer Grievance website it showing an error message ,thats the reason I am sending this mail on your personal IDs I would appreciate if you look into this matter.

Mahipal Singh Negibr...

Dear sir

I am from karur having board band connection in bsnl. I booked on 20th feb 2010. i received the connection on 25th march. after so many phone calls i did. then they given connection.
It is home plan monthly rental rs. 750/- for 256mbps. i have purchased modem in BSNL for Rs. 2000/- (wire less) but i receiving 100.0mbps. Not only in peak hours round the clock.

kindly give us good service. otherwise...

Respected Sir,
My mob No. is [protected]. Bsnl mob. service is very bad
There is too much troubleshooting in the service. I change my sim bcos i suppose the error is in sim but eventhough the eroor is not clear. A single call takes two to three call cost. Voice is also not continue that mean communication. So there is problem in continue communication. this is my main No. for communication so i can not change is No. So please...

for last 3 months bsnl is charging abnormal cost in my postpaid mobile connection.My mob no is [protected].Its under 249 magic teen plan.They are charging 400rs to 600 rs per month extra amount for a unknown service named "MT sms",when no such sms they re delivering me nt i'm.After the 1st bill i made an complaint at the local exchange through application bt the bnormal bill didnt stop.Suffering 4months with a loss of 1550rs...

Sir
I lost my BSNL prepaid sim card today on 27.3.2010 . My phone number is [protected]. Kindly lock my card so that it can not be misused by others.

Thank you Your sincerely
Ajit Kumar Mathuria...

I have Purchased Sim Card No. of BSNL having mobile no. [protected] and was activated on 28/02/2010. I opted for the scheme of BSNL named as 1Ps/Sec for which i had message on 53733 on 03/03/2010 at 08.06 A.M. i.e. ACT 1S as required to message for activation of scheme for 1ps/sec call. After that till now my phone is not converted in the scheme opted by me. For this purpose i have contacted BSNL , Indore Office and they have told me to talk...

I had above Rs. 3000/- in my mobile last November. My outgoing calls were very restricted. I should have balance about Rs.2000/- and above. But without my knowledge the amount has been deducted for services or something else. I would like the loss be recovered and credited into my mobile ID. I feel, I am getting cheated by BSNL. Please do something to restore my confidence in BSNL mobile services.

Thanks

Fr....

Respected Sir,


My complaint is here about BSNL,I have activated Plan o[censored]nlimited internet extra charge monthly 249 rs in my postpaid card in number [protected]. inspite of activated this plan, i charged extra in my bill using of internet from last two months (that is Rs. 91 and 716)

when I called first time in customer care they told me the charge will be adjusted in next bill but i charged twice as same,also...

Dear Sirs,

I am Meera Bai, W/o Mr N Mani, my telephone no is.[protected], for the past 2 months the said telephone line is not working. I have contacted the exchange person for the problem for several times no action was taken.

I totally dissatisfied with the BSNL Service, Vellore ( Arakonam ).

Expecting for the early service from concern officers

thanks & regards,
Meera...

slow net 750 ul is a total failure;;i had changed to 1499now;;let us see;;
callousness of attitude.especially ttas , who are entrated withthe responsibility of attending;;
redressal machinery -non exisatant;;area manager -musheerabad does not attend internet compliants;...

I have a BSNL WLL phone and use to browse internet using it. But the problem is that "I can't connect to internet when phone is charging". No problem with calls, only with connecting to internet. The computer shows there is No Modem Found. Plese suggest a solution....

I am facing problem with BSNL since many months now.

They are inducing a heavy bill on us, Our telephone number: 23723991 [STD: 080]
We have BSNL Home UL 750+ plan and we are not entitled for monthly rental of 180/- as per BSNL Landline tariff and yet since past many months i have been paying the bills of 1000/- and above for which the bill should not exceed not more than 800/- to 820/- a month...

I am...

After seeing BSNL EVDO Broadband Card advetisement given in leading newspapers (Which says speed upto 3.1 Mbps...at monthly rental of Rs.750) I went to buy the same from BSNL Exchange located at Bharat Nagar Chowk,Ludhiana,Punjab. I completed all the formalities and paid the money (Rs. 4245). The modem was out of stock then and they assured me that it will be given to me in few days. Now the modem they are giving me support a maximum speed...

Respected Sir,

I would like to bring to your kind attention that every now and then, landline phones around Tibetan library area in Dharamshala gets disconnected because of which a lot of landline phones were surrendered in the past several years.

I believe that today the landline phones are kept mainly for broadband internet purpose but unfortunately still the phone lines are dead most of time.
br...

Dear Sir,
Kindly change my BSNL post paid billing address in a new posting place. Since 7 months is running but the bill is come at the old address. So, kindly look into the matter positively.

Old Address : O/O EE PHED, Pasighat, Arunachal Pradesh - 791102

New Address : O/O the District Medical Officer, West Kameng District. Bomdila, Arunachal Pradesh-790001...

Dear sir

my name is vikas and my mobile no. Is [protected]
from 16mar 2010 i can no get gprs/EDGE connectivity i complain this problem nearest exchange and mall road bsnl office also but no one solve my problem before 16mar2010 i get fast and best connectivity so please help me i recharge my no. 274rs. unlimited plan and my money going waste. So kindly help me...

I have activated the 54000 cricket update services for my mobile. Please tell me how to unsubscribe the same....

Self has recieved the Landline phone bill for Feb2010 which is Rs.748.00 which is quite high as per my estimation. Need review of the same with detail billing record.
Telephone no[protected]
Counsumer no- 4385539...

Ref: BSNL/CT/TG/001
Date: 19th Sep, 2009

To
The AOTR
Calcutta Telephone
Bharat Sanchar Nigam Limited
200 & 201, G. T. Road (North)
Howrah - 711107

Sub: Connection & disconnection of Telephone No: +[protected]

Sirs,

This has refer to the subject matter, I would like to inform you that, I have taken the above mentioned telephone...

I AM A PREPAID CUSTOMER OF BSNL. I HAVE A PREPAID CONNECTION OF NUMBER [protected]. THIS NUMBER IS OF SHILLONG, MEGHALAYA. THE COMPLAINT OF THIS NUMBER IS THAT WHENEVER ANY ONE RINGS IN THIS NUMBER IT SHOWS THAT" THIS NUMBER DOES NOT EXIST . PLEASE CHECK THE NUMBER".I RANG UP TO BSNL CUSTOMER CARE. THE CUSTOMER CARE NUMBER IS CUTTING OF AUTOMATICALLY AFTER TWO MINUTES. I TYOOK CONNECTION SIX MONTHS BACK.NOW I AM FED UP WITH THIS...