Cinepolis India Complaints & Reviews

My name is Raunak Vase or I am an employee of Cinepolis VR Nagpur, I sincerely want to file an upper case against Surendra Yadav, MOD of Cinepolis, because Surendra Yadav should give entry to the customer without ticket and keep the cash payment with him and give the entry to the customer. And tell the unit head that the unit head does not want to take any action.
In Cinepolis night shift they give entry to customer without ticket...

Sir I have book 9 ticket on 31st July
Payment done
No tickets received, no massage received
Please refund my amount Rs 2086...

I have booked movie ticket online from Cinepolis Web site transaction got Failed 2 times but refund not done from 50 days and customer care agents are of no use their manager in cinema place are also only giving dates and resolution not happening very pathetic service from Cinepolis India...

I am in Cinepolis world Trade park, Jaipur, show was of 12:30 pm, it's been 1 pm and still movie hasn't started, I want refund for my ticket for wasting 30 minutes of mine...

I recently booked Oppenheimer tickets at Nexus Seawoods, Nerul. After the payment, I realised I booked it for the wrong timings. I spent about 1900 on these tickets. I wanted to cancel but there was no option for cancellation. I know it was a mistake on my part but please make a cancel option available. You guys already ask 200Rs for charges. What if I had made bookings at the wrong location? Who'd be willing to buy it? Please look into this...

You have to give offer its too costly everytime. If movie gets older then you have to less the price of ticket and give some offers...

Dear sir

As you well aware of the recent gst rate reduction of food items sold by cinemas, cinepolis, vadodara at inorbit mall started to charge at lower rate I.e. at 5% rate in invoice but instead of passing the benefits to the customer, they have increased their basic price and collecting the total prices same as charging before.

My complian is that govt reduce the gst rates for consumers but the same is not...

I booked two tickets, I made the payment via UPI but didn't receive any confirmation of booking though I received a payment confirmation.I would request Cinepolis to either send me a booking confirmation or give me a refund.I am attaching the email payment confirmation that I received...

I had booked for 4 tickets for barbie on sunday. There was some promotion on Hdfc credit card so I tried that but when I went for payment they said it is not applicable for this card number so I tried with debit card as there was a promotion on that too. But that also said not valid for this card. So I closed the promotions and went ahead with the booking and then at the end got the tickets for today Thursday instead of sunday . Your system...

On 12th July 3:40pm, I watched Mission Impossible Dead Reckoning in 4dx screen at Cinepolis Seasons mall, Pune. Unfortunately my wireless earbud's case must have slipped from my pocket that day.

On 19th July, I visited to enquire if they had found it. The person at the ticket counter confirmed that they had found it and showed the picture of the earbuds from their internal whatsapp group. He sent me to a person whose name...

Main 8 saal ke ke bacche ki ma hu aur aur 10 /07/20 ko 5 baje ke aaspas ham movies dekhen gaye kaha per MR vikaash Sharma ne mere saath bed word ka use kiya aur aur mujhse misbehav kiya...

I was booking tickets through the cinepolis app and even after my account was debited i did not receive the tickets. The tickets are still show available on the app...

I am writing to raise a formal complaint regarding an issue I encountered while purchasing movie tickets through the Cinepolis website . Unfortunately, despite the deduction of the payment from my account, I did not receive the tickets or any confirmation of my booking.

Date and time of transaction: 17/07/2023 18:56:53

Order number:[protected]
Cc avenue reference:[protected]
Pay mode: UPIbr...

July 15 2023; 4:50 PM show; VIP seat K5 Audi 1 in Cinepolis DLS virtue mall is malfunctioning. I have reported it to respective cinepolis employee. But no action taken....

I am writing to raise a formal complaint regarding an issue I encountered while purchasing movie tickets through the Cinepolis India verified WhatsApp bot on 15th July, 2023. Unfortunately, despite the deduction of the payment from my account, I did not receive the tickets or any confirmation of my booking.

Below are the details of the transaction:

Date and Time of the transaction:[protected], 15:25:34
Amount...

10th July. Money deducted but tickets not received....

No ac at all everyone is literally feeling the heat inside the theater stupid maintenance really felt bad awfull...

Movie time 2:45Pm and management team cinepolis start movie almost 30 min late. Screen and quality of projection is bad, in between movie’s colour change in green...

I have booked 3 tickets for rangabali today and I haven't received any tickets even though money got debited from my account...

Cinepolis mail(centro), Arekere Main Rd, Arakere Gate, Panduranga Nagar, Bengaluru, Karnataka 560076

In this mail charging parking fee illegally...