[Resolved] Maruthi Swift Dzire Vxi Car — Bad Services
I purchased a Maruti Swift Dzire vxi car from INDUS MOTORS, PATTOM, TRIVANDRUM, KERALA on 22 Jan 2009. I had given the vehicle for first service in Indus Motors. Since HERCULES MOTORS .INTL P LTD. VAZHAYILA, 6TH MILE STONE PEROORKADA, TRIVANDRUM is my nearest service center; from the next service onwards I had changed the service center to HERCULES MOTORS.
After the second free service they delivered the vehicle in my home. At that time my parents were there in my home. When I reached home I noticed that there was dots appeared through out the dickey door. We informed the matter to HERCULES MOTORS. From them we came to know that the dots were appeared due to some chemical spraying and they promised to remove it in the next service
For the 3rd free service after completing 4388 kilo meters we again gave the vehicle to HERCULES MOTORS on[protected] after receiving several calls from them. They promised to deliver the vehicle on the next day after noon. But on the next day after noon they informed us over telephone that the vehicle was not ready to deliver because during the service some scratches were happened on the driver side door. My brother visited the service center on the same day and he noticed that the driver side door was partially and the right side back door was fully collapsed. From the staff he came to know that it has happened by collision with an ASTAR car inside the service center. They promised to replace the back door with company made new door. But they replaced the door with other one which is not company made. Also after the 3 rd service we don’t get the smoothness in driving as we got earlier. For the service I have paid Rs 907/-.as per. Invoice no-BR09005114 .
(THE OTHER DETILES ARE AS FOLLOWS)
JOB CARD NO-JC09010341
Reg No=KL 21 A 8509
SA NAME-RAHUL UH
I request your enquiry in this case and help me to get a company made new door.
Complaint marked as Resolved Aug 14, 2020