[Resolved]  RELIANCE SMART PREPAID SERVICE — unnecessary deduct balance collaboration with fraud partner SWAP

Address: Sambalpur, Odisha

Sir,
From Dt26/05/2011, every day repeatedly twice to thrice times reliance prepaid sevice for mobile no [protected] is deducting my balance for RWAP without my consent causing a loss of about Rs70 defrauding. I call for customer service with number [protected]. But the execcutive is not answering. The company is thus amassing huge sum from the piblic daringly. How to prevent and recover the sum please help me.
Thanking you,


Yours faithfully
Satyanarayan Beheramali
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

RELIANCE SMART PREPAID SERVICE — deducting money and activating services

Respected Sir,
I am using my sim card from years but this year the reliance company is deducting my balance and when i complain to customer service they told me that i have activated the service and disconnect.on 5th october at 08:51 am i got a message that astro service is activated on your number with a deduction of Rs. 30.So please help me to get my balance. Mobile no. [protected].





Yours faithfully
Bunty Sharma

RELIANCE SMART PREPAID SERVICE — unsolicited deductions from prepaid account

dear sir/madam,

my name is nirmal kumar & my phone no. is [protected].

i would like to draw your attention to the uncalled tensions that i have been subjected to by your marketing exercises and subsequent unwarrented deductions from my prepaid balance.

i had complained about this earlier also ref:-service request no[protected] dated 22-7-09.reply mobile no-[protected]. which was subsequently solved by you. but pls try and understand that i do not have time to do the same exercise again and again, going through that harrowing experience of complaining and resolving problems that are unwarrented. i have better things to do. i[censored] do not care for your customers peace and money pls refund the balance in my prepaid account and terminate my connection.

on 4-11-09 i received a message saying "you are already subscribed for this health pack". what is rediculous is that i have never subscribed for any of your packs. a wrong deduction of rs. 30 was made. yesterday again i.e. on 27-11-09 at 1.08.07 am i received a message saying "your subscription to health service has been renewed on nov 27 2009 for rs. 30 for 30 days...."

a total of rs. 60 has been wrongfully deducted from my prepaid balance.

i had requested u to pls register me into the DND registry for which u had send me a message saying it will be activated soon, but till now i am continiously receiving unwarrented marketing calls.my regn no is-DND[protected].

pls rectify the problem and credit the amount(rs.60) to my balance as soon as possible.

pls consider this as my last complain to you and solve the problems immediately.

Nirmal.

RELIANCE SMART PREPAID SERVICE — unnecessary deducting balance

hi my mobile number is [protected], from the last one month the service provider is charging unnecessary, whenever i get my sim recharge , they deduct balance and make the balance negative, pls take strict action as i have already lost 100 rupees without any reason,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    RELIANCE SMART PREPAID SERVICE
    Sambalpur
    Odisha
    India
    File a Complaint