SLEEK MODULAR KITCHENsignHOME — DON'T TRUST SLEEK KITCHEN
[Writing only very serious incompetencies of sleek kitchen and I have lot more to write, but thought it is waste of time]
I have deployed Sleek Kitchen [since I liked @ home and don't why @home spoils their reputation by such partnership] to install my Kitchen and Wardrobe furnishing with a value of 4.6L INR and paid an advance of 2.25L with an agreement to finish the deployment as mentioned:
-Materials at my house on 14 June
-Completion on 18th June
-All my painting and completion would be done only after wood work in my house that 3800 SFT in size after agreement with sleek kitchen in a meeting between me, Builder, and sleek kitchen. Mind this: My house is in Fixed price execution and I was not allowed beyond 18th June by my builder to proceed the final works]
-Thinking that Sleek would do a great job, my builder broke the portion of kitchen for erecting a standing unit in proposal of sleek in front of all 3 of us.[ I still remember seeing the good work being broken based on sleek's commitment last month]
-My house stands like a devils' bungalow with final work pending and additional 1 month to go.
-But don't want to proceed with sleek and wish to have refund right today.
On 17th I called up the person in charge Anand from Sleek Kitchen @ home Nelsonmanikem Road, Chennai to find out [Actually you need to call to understand their error and I am used to it with a perfect reasoning like my laptop missing, I have been working for you etc... that does not solve your issue] that nothing happened as promised. Tried cancelling the order.
Once again on his promises, I opened up and got a mail from Sleek with the deployment plan as shown below:
-Materials at my house on 26June
-Completion on 30 June
Having knowing that there would be no customer delight, I called up on 23rd to check and confirm the materials will be in [you need to remind them. Thats your job]... Again on 25th I called up with a promise of call return in 2 hours and again in the late night where I got a call back saying there is a mail sent:
We promised to finish the kitchen by this month end based on the commitment given to us from our Head office ,but there was a confusion in HO between the name of clients in chennai and coimbatore .Both stores were having clients named Muralidharan.Still now HO were giving us the dates for Muralidharan from Coimbatore.
Now after clearing the confusion we got the confirmation from HO as our material to chennai will reach on 16th July.
We apologize for the delay and confusion from our end.We hope you understand our situation.
Thanks & Regards,
Vandana / Anand
Deccan Shubhmangala Kalyana Mandapa
No.74/4, Nelson Manikkam Road,
Aminjikarai, Chennai - 600 029,
Ph. 044-3246 9100,
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