[Resolved] Tata Indica DLG Turbo (2008 Model) — Engine problem charges taken but Engine still not working properly
Dear Concerned this is to bring to your kind notice that my name is Praveen Madan and my Indica - PB 65G[protected] model). got stopped on the way and I called Chandigarh Service station Situated in Industrial Area Phase One known as Hind Motors , they towed my car to the repair center and told me turbo problem and estimated cost for the same will h care Rs. 33000/- I said ok and they said they repaired the car and I ended up paying rest 33000/- just after one month Amy brother who was coming back from home town and was crossing Carnal , my car again stopped on the way in the night , my brother called up Tata service station at Carnal they checked and said Engine oil to be refilled they put engine oil but they were not able to start the car and they suggested to take the car at Hind motors Chandigarh , Industrial ,we again called Mr. Bansal he told us to bring the car at Chandigarh, we end up paying Rs. 5000/- for Engine oil and towing charges from Carnal to Chandigarh. My brother reached Chandigarh at 2.00 pm and parked the car at Hind Motors. Next day Mr. Bansal Works Manager Hind Motors told us that there is Turbo problem again and they will rectify the Problem. They again repaired and we end up paying rest 3500/- for Labor and other charges. from that day my car start giving dark black cloudy smoke and I called again Mr. Bansal( Works Manager Hind Motors) he told me they just changed the engine oil and there might gone some oil in smoke pipe that why dark black cloudy smoke is coming out. then my car start taking 5 to 10 times self to get started I called him Mr. Bansal Again and he told me that there might be some minor electrical problem and told me to get it checked outside I get it checked and rectified the problem outside ended up paying rest 500/- again but the problem was not resolved and I called Mr. Bansal again , then he told me that there might be battery problem , then I get the battery changed ended up paying rest 4000/- but my problem was not resolved and my car still take 5 to 10 self to get started. I thought Mr. Bansal is Misguiding me so I took my car to Mohali Hind Motors Service station , they told me that engine oil needs to be refilled and there is header problem in the car, I told them that I got the car repaired from Hind Motors Chandigarh , they suggested to take back the car to them as there is 6 months guarantee of the work done by them, they again refilled the Engine oil and I ended up paying Rs 1200/- then I took my car again to Hind Motors again and they haven’t checked the car for the whole day my Brother kept on waiting over there for the whole day . next day they called up and said there is sand n filter my brother went and saw the same it look like that someone had put the sand in the filter and they again told me that there is turbo problem and they are trying to get the same repaired but I have to pay minimum charges. The above content clearly clarifies the Harassment which I had suffered from last 4 month from when I took my car to Hind Motors Chandigarh and I completely blame Mr. Bansal for Overcharging money from me and not rectifying my problem timely. Now i told him very clearly to resolve the engine problem of my car otherwise i don't have any other option except to go to consumer court.
I myself a Tata Employee Working with Tata Indicom buy never had such a worst experience in my life. I would request some one senior to please intervene and resolve the problem at the earliest my car is still standing at Hind Motors Chandigarh.
Complaint marked as Resolved Aug 13, 2020