[Resolved] Total mall at Madiwala Bangalore — Sofa not delivered after making payment
This is Vikash Vaibhaw from Bangalore.i place a order at total mall Madiwala bangalore at 1st floor(Food express stores) Chalan number:-13140 on 16/aug/2010.i made full payment on the same day,i asked Mr.Shabaz to deliver as soon as possible.
But once when come into delivery time they ask money(Rs 400/) for delivery(Shipping charges) saying that you are at 1st floor so will charge for that.He wants me to come at ground floor.
It is clearly mentioned on bill Free Home Delivery within 10KM from Shopping mall.
I am really sorry to inform you about poor service experience by Shabaz and miss selling technique.
He told that i Informed you while booking itself i surprised.I never face this kind of service issue from Total mall.
He called me and asked me to come to mall till then he said that he will hold the delivery.
Here by i request you to update me on this.what i should do in this case.
Thanks and regards
Complaint marked as Resolved Aug 13, 2020
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