EaseMyTrip.com Complaints & Reviews

Looks like a cheat organisation, have booked a flight from delhi to banglore, entire transaction is done and the money gets deducted from my account but the tickets aren, t booked. Tried reaching these guys at the customer service but no one takes the call at their customer service center nor do they reply to the mails at the site provided by them. Such a pathetic company. Would definitely not recommend it....

Dear Sir, Madam
I cancelled my ticket one month before, Still I did not get refund for the same
I keep following easemytrip customer care peoples. But, I did not get the correct reply from them.
Only one answer from them as we already deposit, contact bank...

We had booked a ticket with pnr w4u5qi spicejet from cok to hyd for 13-jul-2016. The airline cancelled that flight departure on 11-jul-2016 and eventually we did a cancellation of the flight at easemytrip. Almost 20-25 days are over and easemytrip is yet to refund the claim and everytime they put the call on hold or disconnect the call. Since there is a conscious delay from easemytrip, the money should come back to us with standard interest....

This is k ramu i have done a booking from easemytrip on 20th july 2016. Journey details are bangalore to pune on 20th july 2016, with
Ticket id: 1058375 4:35 pm approx, this happened two times with me
Amount debited is rs. 11355 for both times...

While making this booking, website showed an error that your booking time was over hence your transaction has failed and then i tried again and same error and again and...

I had to cancel a round way ticket with Indigo booked through ease mytrip. The terms and conditions in the ticket does not mention about the actual cost involved during the cancellation of ticket. The call center service is pathetic and they have stereo type answers asking the customer to go through the website and no intention to hear your grievance. The executive/supervisor/team lead were sticking on to their hidden terms and conditions...

This is in regard to my 2 bookings made in the name of :

Passengers name : deepak yadav / akshay malik
Sector traveling : delhi - mumbai - delhi
Travel date: 06/03/2016 to n fro
Booking id : bet[protected] / bet[protected]
Pnr : ryz23g / o5956f
Amount : 6074 rs each

Cancellation date : 04/03/2016
Cancellation sectors : both sectors both passenger
Cancellation time...

Sir/madam
I have recently try to book a ticket from ease my trip on 5/5/16 and sum of amount rs 10566 has been deducted against "easemytrip" from my debit card no#[protected], name : zerin
Moirangthem, d. O. B - 25/9/1995. Registered email was "[protected]@gmail.com"
Mbl no: [protected]. The money has already been deducted but the ticket was not confirm.

I have already raised the complaint to easemytrip.com...

Please cancel the reservationid given below
Reservationid : [protected]
Airline pnr : 6e-i9jctz
Airline : indigo
Flight no. : 6e - 424
Contact no. : [protected]
Email id : [protected]@yahoo.com
Booking date : 14/05/2016
Cancellation mode : normal cancellation
Remarks : date of journey advanced

Based on telephone conversation, i am supposed to receive a refund...

I have done a booking from easemytrip on 11th Aug. Journey details are Mumbai to Bangalore on 26th April, 8:35 PM, flight no is 6E.

While making this booking, website showed an error that your booking time was over hence your transaction has failed and then I tried again and same error and again and same error. Now there are three booking for same flight, same person and same time.

I spoke as well as contacted...

I have been using easemytrip for more than 20 flight ticketing. I was happy to with easemytrip as they dont charge any convenience charge like other does.
But this time i am very unhappy with the negligence from them.

I have requested for a refund for a flight ticket which was rejected from ur side. Still i havent got any reply. I sent 3 emails and yet i am waiting for a single response. I even posted the same to the...

This happened to me on 1st april, 2016. I had booked two tickets from guwahati to trivandrum on 11th feb & 12th feb, 2016. Since i was unable to travel i had started the procedure to cancel the tickets. But the same day since 98% of the amount was deducted as cancellation charges (Do not know what hell policy these people are using to charge cancellation fees) i decided to keep it in hold. I called up customer care and asked to keep it on...

Hi team,

I booked the ticket from easemytrip and status was refundable. When i cancelled the ticket they marked as non refundable and returned only 250 rupees.

When i spoke to them then they states as it's non refundable ticket hence we can't consider as refundable. I said that i have snapshot where it clearly states that it's refundable and also shared the snapshot through the email but they didn't consider...

Air ticket booking with EaseMyTrip.com cancel by them self and kept the money in PAYTM account in stood of refund the amount to my bank account

The customer care number, cant reach any agent.
[protected][protected][protected][protected][protected][protected]


SPPradeep, Mar 12, 08:13:

Hello Fahad,

I understand that...

I did not get rs. 500 cashback to my paytm account for booking done on 12th march id. Bet[protected]. I called customer care several times, but the problem has not been resolved. I did not accept this kind of cheating from easemytrip and would like to inform others not to do booking with this site even if they are offering some discount....

HI

We have not received the refund of the tickets booked from Easemytrip.com. Let us have the email id wherein we can send the entire mail conversations on refunds.

Mail no 1 from easemytrip at 11.03 which says
(a) Thank you for transacting with EaseMyTrip, Your Booking (BET[protected]) is under process and E-Ticket will be sent to you shortly by a separate e-mail. Note: Your Tickets are not yet confirmed...

I booked a ticket through easemytrip.com on 5-mar-2016 at 11:00 pm for air india flight from bhubaneswar to lucknow via new delhi which was refundable ticket. But while booking by mistakenly the travel date got set to 15-jul-2016 instead of 15-june-2016. I realised the mistake after making the payment. I had received an email that the ticket is yet to be confirmed. I immediately starting calling on the easemytrip customer care centre but...

I have registered for Do not disturb in my mobile number, but i am getting sms from "BZ-NEWSEN" . And the content was regarding booking flight ticket from Easemytrip.in....

Easemytrip is offering cashback of Rs.500 per ticket through PAYTM. I have seen this offer, and made my booking for 2 tickets, but i have not received any cashback in Paytm wallet. Later when I enquired giving them all the details, they had a very absurd reply, that ticket has been booked by easemytrip.com and not with easemytrip.in where they this discount applicable.

So they are running 2 portals with one name but different...

I was trying to make my flight reservation on easemytrip.in from Pat - Del on 30th Jan.
They displayed fare of Rs. 4005 and also confirmed the flights, charged my card and later the website displayed pending status on confirmation page.
I received email after few minutes stating that booking is rejected so I called the helpline number and the lady I spoke to placed me on hold for almost 30 mins and then disconnected the call,...

1. This is the first time a ticket booking site is charging and debiting customer for unconfirmed tickets. If the berth is not cnfirmed or you are unable to reach the airlines server to book the ticket, that should have been resolved in the steps preceding the payment step. You charged. Why? 2. No convenience fees you claim. Convenience fees is charged. Upon mailing, CC replies that it is because I booked in easemytrip.in and not easemytrip.com....