Flipkart Complaints & Reviews

I purchased laptop from Flipkart but there is no invoice inside box and also no invoice on my order.Tried to contact Flipkart through helpline and it is disconnecting... horrible experience

I purchased a realme Buds Wireless 2 from Flipkart on 23rd July; the expected delivery date was 26th July. But I didn't get the product on 26th, then I contacted Flipkart, and they told me to wait till the 30th of July.
But I didn't get the product on 30th July.
I got a message from Flipkart that the seller had canceled the product from their end.

I'm trying to cancel the product from my side, But it's not canceling. Every time I cacancelFlipkart just cancels the return request. I don't know why.

I also called the Flipkart support team 10-12 times, But they also can't do anything about it.

It's almost 15 days. I didn't get any proper message from Flipkart about my Refund.

ORDER ID - OD[protected]
Phone number - [protected]
Email - [protected]@gmail.com
I've attached all the documents here.
https://drive.google.com/drive/folders/1p_NvCm9fuEUkuApuSRmnS1ssJIrNdERR?usp=sha...⇄

Sir,
1. I have booked above mentioned Realme TV on 15 Jul 22 and I got message that
item will be delivered in a week.
2. I could not get the item in a week. On 21 Jul at 2300 hrs a rep called me that he
is coming to deliver the item at night. I am astonished that item is supplied at night 2300 hrs. I told to come on next day for delivery of item.
3. He agreed to deliver the item on to 23 Jul 22. But could not come on given time.
4. On 24 Jul he called me that he is coming to deliver the item. I was eagerly
waiting of my item. When I saw the vehicle. The vehicle is fully loaded with different items and all items are wet due to ongoing rain. I requested at use some tarpaulin over vehicle to avoid damage to item. The tarpaulin was torn at many places and all item are wet. He told we are coming like that only.
5. When I saw my item the TV box is fully wet with rain water and rep is telling take item like that only. We are purchasing costly items from a reputed firm and agency is not taking any care to supply the item in safe and good condition.
6. More over the rep was not talking properly.
7. It is requested to supply my order in good condition at the earliest.
8. Earlier also my Realme android phone was delivered after 15 days.
9. And Also orders cancel without information and without any reason.
10. I have booked the 1plus TV on 29 Jul 22 and I got a message that the item will be delivered in a week. Then order delivery date 1 Aug 22 But order not delivered. 2 Aug I will call the delivery boy and the delivery boy said I am coming at 5 pm. Then I am ready to wait. Then I saw that the 4pm order was cancelled without any reason and without my permission. Then I called customer care then customer care said order to cancel as per your request But i am not requesting not request to any cancellation. Then 2 customers said the order was cancelled by the logistics team because the order was damaged. Then 3 customers said orders were cancelled by Flipkart because customers did not respond. All customer people lie and are also not responsible for any complaints. I have 6 to 7 complaints but got no response.
11. And also all Flipkart customer care lies and wrong information passes to the customer.
12. And your company is responsible then call me immediately.
13. No one was helping in my case, only called customer care but did not solve my problem and also said please wait for 24 hrs. The first call will be coming on 3 Aug at 4 pm then senior dex person said please wait for 24hrs But not solve my problem. Call me as soon as possible.
14. Today the same case order id OD[protected]. Without any information, the order was canceled. Call me as soon as possible.

In the Flipkart paylater I have been clearing my due amounts before the due date. But the account linked to this paylater IDFCFirst bank (account no:[protected] is still showing overdue amount of rupees 7227.16. For the past 4 months it is been showing as overdue amount. I raised the complaint with Flipkart on 5th August. But still now this issue is not resolved. The incident no is IN[protected]. This is majorly affected my credit score and also i am not been approved for any other loans because of this issue. Please help me resolve this issue PLEASE

Beware never order on Flipkart. (HARRASMENT)
I wrote this on 13th of August
I ordered phone from Flipkart on 6th of August and delivery date was 8th of August. the product is in delivery hub on 7th but product was not delivered on 8th. I called to ekart delivery boy and he said I cannot deliver your single product, my office is 20km from your address. He said I have only your product to deliver on that location, so I cannot at that time, he said I will try to deliver on 13th of August, 2022
But even on 13th phone was not delivered.
I raised many complaints on Flipkart, but Flipkart don't respond on that complaints.
Later finally I cancelled the product bcz it gives me so much stress, I cannot call or complaint daily.
Never purchase from Flipkart, worst delivery service ever.

I today purchased a gift card as my phone broke i thought to use it to buy a new one, as i was entering the code on my broken phone i by mistakenly pasted the gift id twice i saw my money was deducted, i need a refund my 7000rs got deducted the gift code id was -
[protected]

please look into it i need a proper reply why and what next, i deed my refund asap

I would like to inform you that on 7 August 2022 I got SMS/mail and push notification that refund of money against two different orders from Flipkart, has been processed. But Account which they have mentioned, is absolutely not mine. I brought it to their attention immediately, on 8 August 2022. Further I have sent several reminder to resolve the issue. They have also sent several mails, discussed with me but no action being taken till now.
Please help.

My account with number [protected] get blocked ...that account has 1200 rupees ...plz unblock that account

I ordered an apple earpods from them amounting to INR 1566, as this item was non returnable i had to raise an issue which i did. They asked me to wait for more than a week and i did that too. I shared pictures of the box and the empty airpods box as well, video as well of opening of box . Their represetantive name Anchal Bagla over the call told me refund will be initiated within 24 hours amounted to INR 1566 twice, one she said and called me back saying it was technical error and that is why she said it. Again she promised and even after confirming for 5 times she said yes u will get refun within 24 hours on 13th august call at 12:33 pm. now they are denying that they have said anything like that and rejected my return. DIdnot give me my product nor the money. They are such a fraudsters.

I ordered a Poco M4 pro last week, flipkart delayed and cancelled it without any notice and when I called customer service, they were really unhelpful and said just place a new order. Same thing happened to me multiple times before

I placed the order again and now the same thing is happening again. I called flipkart support, they were not able to say anything. I asked them to provide the warehouse contact so I can go fetch it myself if they are not going to and they can't provide that also.

I'm not sure how to proceed. I am a flipkart plus customer and still they do not help. Thinking of ditching flipkart for amazom

Hlw i am a regular customer of flip kart. Recently i have ordered 2 realmi narzo 50i mobile phones . The sales agent refuse to deliver it in my home.. They said that i have to travel 7 km for collecting that particular product. Previously sales agent had delivered products in my home itself. That's seems that it is possible to deliver at my address itself. If i travel this much distance for collecting products, i can brought products from the market itself, and if it presists i will not purchase anything from ur site.
Even though u r not willing to home delivery, why you accept my address at the time of booking..

Really fed up with ur service.. So kindly do the needful

Maine 28 aug 2021 2 pcs gyser order kiye par order company ne cancel kar aur abhi refund bhi nhi diya 1pcs ka..1pc ka to refund mujhe mil gya hai par 2nd ka abhi tak nhi mila

Respected sir,
I am an old customer of Flipkart, and have placed many order and never faced any issue..but recently I had a bad experience with Flipkart when I ordered a prepaid boat watch with from my newly registered mobile number with order I'd OD[protected] ..I received an empty box with intact seal from outside but product box seal was tempered and product was missing.
I reported as soon as I received my order but my account get blocked as soon as I reported it..I called on helpline and mentioned the issue, had long conversation senior executive, but she told me to wait for 24-48 hours, and assured me that my issue would be resolved.. I called 15-20 times after that day and got multiple assurances but nothing has been done yet..it's been more than 25 days..I have unboxing video, call recording of all the conversation I have been doing from past 4 weeks..Now I am completely frustrated.. Kindly look into the matter and plz do the needful..
order I'd OD[protected]
New mobile number:-[protected]
Email id:- [protected]@gmail.com

I've ordered a product twice "DJI OM4 SE GIMBAL" in flipkart on 4th Aug, 2022...
The first order moved to pending state after debiting the money of Rs.8, 502/-... I thought the money was stuck at payment gateway & eventually would return within 24-48hrs, so i ordered once again but this time using ky flipkart coins of Rs.41/- & paying Rs.8, 461/- from my credit card...
Both the orders moved to pending state, it's neither cancelled nor refunded... I've reached the customer service many a times but they kept on dragging asking for 24hrs time everytime i call them...
Finally, they said it would be refunded on 11th Aug, 2022 but it didn't...
I called them again on 12th Aug, 2022 & as usual they asked for 24hrs time and the amount would be refunded but it didn't...
I tried to reach their escalation support but they kept on disconnecting my call informing me to stay on line...
My amount of Rs.16, 963/- is with flipkart for more than 9 days... I ended up paying interest in my credit card because of flipkart... I'm in deep trouble cause of flipkart... They're the best in providing poor customer service... Please take action against flipkart and help me to get the money i paid with interest...

First Order ID: OD[protected]
Second Order ID: OD[protected]

This is a Flipkart Customer, facing unprofessional and unethical responses on my issue, hence reaching with hope to get your help and justice.

It is regarding order - OD[protected]. I had purchased Realme Narzo 50I phone which was faulty and under 7 days replacement period. The issue was raised to customer services within 1-2 days who proactively raised a replacement request and arrange technician visit. Based on the technician assessment, it was a faulty product and was readily approved replacement on the same day I.e 5th August 2022.

My issue starts from herein. The status did not change and even after raising multiple tickets with Customer services and expected delivery date crossed, thereby the product was not processed for shipment at your end.

Today I was told that the seller has denied replacement and is ready to refund amount after 2 days of receiving the product, pick up is scheduled on 16th August 2022. Based on my current experience, am sure they will reject the pick up for refund processing due to some reason or other.

It is to note that customers expect good and genuine product from Flipkart with no intention of refund.

Moreover, there is replacement allowed for this product and not refund, then why can't Flipkart convince seller to keep up to the promise as per product page. In such case Flipkart is loosing its goodwill and potential valuable customers like me.

Moreover this is not beneficial as I would be wasting many more days or month in pick up, of fault product, process refund and then ordering and finally getting delivered a new one. This is in addition to monetary loss I will suffer as the product cost is now increased after waiting to the right price.

I would urge you to look at this case and request to arrange a replacement and compensate me for the mental truma and valuable time loss I am facing from last 7 days.

Wish to get relief from your end otherwise will have to explore other avenues to get justice. Hope Flipkart will be with customers to fulfill their promise.

I have bought Inno3D NVIDIA GEFORCE RTX 3070 Ti iChill X4 8 GB GDDR6X on August 2, the estimated delivery date was 12th August. Suddenly this week around Wednesday it shows delivered on August 2, I contacted multiple times to the customer service they said it is technically issue, please call afterwards and closed my tickets, I been calling since yesterday I managed to raise ticket and they said you will get resolved by 15 Aug, I can't even track their incident I'd : IN[protected]

I have ordered groceries from flipkart on 3rd August 2022 and made the payment
of Rs. 1, 542 (Order Id OD[protected], since past 10 days their system says order pending, when tried contacting the customer service they say there's no order from my end.

I can view the same on the application and website but still they say they cannot.

Where has my money vanished.

Request you to take a strong action related to the same as they cannot be keep on doing the same with others.

Attaching the images for reference.

I order the nothing phone 1 from flipkart on 21st of July, flipkart give the expected delivery date is 4 Aug, on delivery date flipkart did not deliver the order. Then again flipkart change the delivery date to 11 Aug and on 11 Aug again flipkart not delivered mu order.
No response is getting from flipkart.
On flipkart it is showing the product is reaches to my nearest hub but still my order is not getting delivered.
I'm still waiting for my order
I'm getting the worst service ever from flipkart.

I also paid the amount of my product which is worth Rs.27, 000 INR

Regarding the order number: OD[protected],
the delivery status is "Delivered" at 9:09pm on 12th Aug 2022, but I haven't received a single thing.

However, throughout the day the delivery boy keeps rejecting my calls and all of a sudden the order is showing as "Delivered" without actually delivering a thing!!

Such fraudulent behaviour from a reputed and trusted e-Com company.
Shame!!

I ordered a kitchen appliance feom Flipkart, but i returned that for some issues, and now my amount didn't credit in my vank account, i talked to Flipkart coustomer care they said your amount successfully has been credited in you bank account with this refrence no[protected] if amount is not credit please complain you bank.