Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 73%
Submit a Complaint
23572
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
4166
down
1583

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
3534
down
1623
+91 12 4615 0000  [Corp Office]
up
1035
down
680
+91 80 4908 3910  [Grievance Officer]
up
1113
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815

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
73%
Complaints
23572
Pending
668
Resolved
16885
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart Complaints & Reviews

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Flipkart — boat aavante 2000 2.1 sound bar

 Kushal Yeshwanth on Oct 12, 2019
I have not got the delivery of this order boat aavante 2000 soundbar 2.1
Delivery person never contacted me and attempted to deliver
I have also spoke to customer care they say that delivery was attempted "but delivery was not at all attempted"
Very upset on Flipkart service
I need the product to be delivered at any aspect please help me recieving the order
Name- Kushal
Phone- [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — infinix hot mobile

 Mahmood Mdgulam on Oct 11, 2019
I purchased infinix 7 which was delivered to me on oct 1 on oct 3rd i raised issue that phone is switching off on its own even if we just shake it.
Your engineer or rookie from jeeves came and checked the issue, took photos and videos of the issue, but refund got rejected.
You might think I will just complain few days and leave, no i will not, I will reach to the senior most management at flipkart and walmart and also consumer court.
What you guys doing is day light robbery, sending dead phone....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — pathetic delivery service

 Ranjeet 777 on Oct 11, 2019
Dear Team,

Hope you are selling well on BBD but it is very sad to know that your services are getting worse day by day in all the aspects including the delivery date and deadline.

Your customer care is just a layer to pass the information but they don't have status of the issues which they have escalated. All the deadlines/TAT given are failing again and again without any information to customer and customer care executives also not updated about the same. When i have asked to talk to senior/TL, they don't have anyone in office to talk to.

Hope you have...
Complaint comments  Read comments Complaint category Appliances

Flipcart — I am complaining against flipkart delay my product delivery by 1 month

 Pramod Thombare on Oct 12, 2019
I ordered Dish TV Set Box on 13 Sept 2019 but till date my product is not delivered, I Complain Flipcart Customer Care and ask for delay but every time they gave me new date for delivery at that time they gave me 3 dates in 1 month but product not delivered flipcart customer care only send promising mail but its to late for delivery approx 1 month pass out and this product does not show cancel option, please help me in this issue for refund my money which is 1139/- Rs Thanking you.
My product Order ID No is : OD[protected]....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Flipkart — regarding delivery issue of flipkart

 Sachin Maurya 2711 on Oct 11, 2019
Flipcart have worst service they are only promising that product will deliver you on time but in reallity they are increasing the time daily that they are not able to deliver will delivery to next 5 days and then after that next day they are saying will deliver, and i have done the payment so i m bound with him for product they are not returning my money also and not able to help also only saying sir register your complain suggest not to purchase from flipcart they are worst service provider. amazon is far better than this. Pathetic service of flipcart...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — flipkart not providing replacement for a defective mobile phone - asus 6z

 Avi Mittal on Oct 11, 2019
I ordered a Asus 6z (OD[protected] during the Big Billion sale for Rs 25, 999 on 30 September, 2019 on an office address. First of all, Flipkart delivered the product on a National holiday (2nd October, 2019). I had to travel 24km just to receive the product. Secondly, it was a defective product. From the moment I turned on the device, it kept restarting, showing green and pink lines on the screen, Overheating on charging for only 10 minutes, Not detecting SIM card, not connecting to Wi-Fi, not displaying IMEI number, not switching on at times, etc.
I filed a replacement for the same...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — flipkart travel

 Santosh Padmanabhan Nair on Oct 11, 2019
I had booked a Flight on the Mumbai-Kolkata Sector for ETD on 13th Dec, 2019 at 06:55hrs by Vistara flight UK771. While booking on the App, at first I got a message that the flight has not been confirmed, hence I ignored and thought would try later but I got a message from my bank that I have been charged, I spoke with my bank they said if the tickets are not confirmed they would refund the amount to my account, but to my utter dismay When I checked my tickets in the evening on the mail received by flipkart, I had been booked on another flight with UK773 ETD at 17:30 hrs, this I think has been done...
Complaint comments  Read comments Complaint category Airlines

Flipkart — vivo z1 pro sonic blue 4gb ram 64gb rom

 Romil Ror on Oct 11, 2019
My account was blocked by flipkart and has not been run till now. I am very worried about that. The flipkart service is not good. I am a simple student of 12th class. I am not any reseller. My order is not delivered to me.Flipkart blocked my account without any mail and proper reason.my email ID is [protected]@gmail.com
Please unblock my account....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — flipkart harassment case

 Blanche D'Souza on Oct 11, 2019
On 6th August, my fkipkart account was blocked without any notice. After constantly calling them on 8th August, I was informed via email that my account was blocked due to a high amount of returns from my end.

To clarify, products (women's western wear) had been returned due to size mis match as some brands are not consistent with sizing. However, all products were exchanged or returned as per return policy and literally within hours / minutes or maximum one day of delivery.

My greviance - due to my account being blocked I am unable to pay flipkart pay later dues amounting...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — delivered faulty product iphone 7

 Deepak Bisht on Oct 11, 2019
Hello,
This has ref to above subject recently I have bought iphone 7 32gb black from flip kart which was delivered on 6th Oct’19. Once I use black colour wallpaper I found that in left bottom side of the screen there is a green dot is showing and I don’t know whether it’s a manufacturing defect or not.

Request to intervene with the replacement as assured by Flipkart during purchase.

Deepak Bisht...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — received wrong mobile from flipkart

 Pavan Madyalkar on Oct 11, 2019
I have ordered for redmi note 7 pro and received redmi note 7s, my order id => OD[protected], In my invoice its written has redmi note 7 pro, but IMEI written in the invoice matches the redmi note 7s mobile which i have got,

i have ordered the mobile on 9/october/2019 and received it on 11/october/2019,

I see all other customers are having the same problem and haven't seen flipkart resolving there problem from so long,

Pathetic Service from "Flipkart"...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — instant discount on all prepaid order was showing but did not applied in my order

 CPankhu on Oct 11, 2019
I have raised the issue since day 1 of the order placed.I was being assured by customer care, backend team by calling me be aassured you will get the instant discount as this discunt was available on your order.

Cases were created but every time they are taking 24 hours to revert back ...this goes on and now its more than 13 days without even any solution on raised cases.

Now flipkart started to close the case without any proper justification.
They are misguiding, bluffing me on my raised issue....
Complaint comments  Read comments Complaint category Laptops / Notebooks

Flipkart — giving me a different model camera.

 Sudeep Ranjan Jana on Oct 11, 2019
I order a digital camera nikon 5300 dslr model but flipkart send me a different model nikon 3500 model. Then i sent a return request to flipkart but flipkart rejected my request. Even flipkart blocked my flipkart account. My order id is OD[protected]. Price of the my camera is 36021. Always flipkart give me a helpless information. Again and again flipkart rejected my return request....
Complaint comments  Read comments Complaint category Digital Cameras

Flipkart — protein powder....order id - od116532579439914000

 Mahipalp on Oct 11, 2019
This is the order m referring to: Order ID - OD[protected].. I contacted you multiple times n told about the issue. Then you said me to wait for 2 days n you will contact me again. After waiting for 3 days you call me n ask me for my Adar card, pancard, driving license, n all stuff, n tell me to wait for 7 days n then when u contact you after 7 days you guys just don't know anything about my issue ..Then i sent you my Driving license. After you asked for more proof I sent you my Pancard. And then you guys just dont reoly back to my emails or anything. you guys just try to fool us by making...
Complaint comments  Read comments Complaint category Products & Services

Flipkart — to take money by fraudulent advertising

 Katariya92 on Oct 11, 2019
The advertised expensive mobile phone at a low rate, from which we booked a mobile phone which was priced at 3999, the payment details and payment details of the order are not being shown immediately after the payment was made in the payment option and our patium Has cut money from And the payment deducted from the Paytm has gone to the Paytm account of a Bhagwati general store......
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — game reward not received

 Anup3 on Oct 11, 2019
The Flipkart Gamezone Is Fake They Don't Provide They Don't Give The Rewards.
It's just luring customer to be activated on Flipkart app.
I Played a Quiz game on 23 Sept @8pm I won Ambrane Powerbank.
They Told That I will receive by 9th Oct My Reward on my Flipkart app itself From That day till today am Continuously checking whether I received my reward or not.
I Complaint to customer care on both mail and on call.
They Told That I Will Receive it within 24-48hrs.
Now 48hrs have passed away Till Now They Neither Credited me my powerbank and nor my Supercoins...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — game zone is not connecting.

 Satu241 on Oct 11, 2019
Plz if there is any term and conditions regarding login with more than one account on same device to play game, show it on starting playing game terms and condition or make a banner above. Because if I have a single device that can run ur huge application without lagging and my sister want to play on same device too. They sent a bug on my device to make me stop playing games anymore. When I m opening Game Zone on flipkart app through my samsung galaxy tabs5e it's showing error. My registered mobile no is [protected] and [protected] plz resolve it as last time warning....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — different brand old laptop (dell) received instead of new lenovo laptop

 pkpatil518 on Oct 11, 2019
Order ID : OD[protected]
Item Details : Lenovo Idea pad 330 Core i5 8th Gen - (8 GB/1 TB HDD/DOS/2 GB Graphics) 330-15IKB Laptop
Received Date : 10th August 2019
Product Price : 40940/-

I received my order on 10th August 2019. I received Dell laptop (not in working condition) instead of Lenovo. I found Dell laptop in Lenovo box (lenovo box was not sealed) in sealed flipkart box. I had immediate register a complaint to flipkart for the same. 1st time flipkart executive register my replacement request and also complete the formality to select the reason for...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Flipkart — refund is cancelled on the basis of false reporting

 bmfi Kumar on Oct 11, 2019
On the basis of false reporting of technician Jeevas my issues is closed, I.e. without resolving the issue, refund was closed. And jeevas technician assured me that your problem of bed will be resolved after holidays of Durgapuja, on basis of his assurance I was waiting for resolving the issue, without taking my consent/feedback my refund the cancel. If it is not taken serious our issue then I will take legal steps as deemed to fit for me. In that situation I felt that I, a genuine customer was cheated by your company keeping me dark that your problem will be resolved after holidays Durgapuja in...
Complaint comments  Read comments Complaint category Furniture

Flipkart — defective product delivered & yet not received replacement

 4u_Uttam on Oct 11, 2019
Hello team,
I ordered attached product on 1st October'19 to gift someone and received defected product.
I raised complaint and technician visited twice.
The technician verified defected product and approved for replacement on 6th October'19.
From 6th October'19 the delivery status freezed @seller and for packing, but yet it has been not packed and move for next step.

I already missed to gift it on 3rd October'19. Now may I know can I get it before 13th October'19, which is maximum date of expected to delivered to me.

Also can I get any special...
Complaint comments  Read comments Complaint category Mobile Handsets

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