Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 72%
Submit a Complaint
19990
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3574
down
1392

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
2945
down
1377
+91 12 4615 0000  [Corp Office]
up
866
down
560
+91 80 4908 3910  [Grievance Officer]
up
926
down
677

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
72%
Complaints
19990
Pending
135
Resolved
14403
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart related photos (5952)

Flipkart Complaints & Reviews

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Flipkart — misplaced product with someone else product

 Ritika tewari on Mar 18, 2019
They delivered me a wrong product.

I ordered cameleon facial strips which costs me rs.194.

But they delivered a # disposable waxing strips which costs around rs.90.

Flipkart cheated on me you are a cheater i want my product which i ordered or at least give me back my money for gods sake.

Flipkart you are a cheater i want my order...

😡😡😡😡😡...
Complaint comments  Read comments Complaint category Cosmetics

Flipkart — flipkart organised loot with exchange offers

 omeshmidha on Mar 18, 2019
I am providing the last email sent to flipkart which will clear the points to everyone.

Dear team flipkart.

I am running pillar to post talking to different customer care executive.
As per on flipkart app the solution was promised by 18/03/19 by 12:30 pm and all i get is that my number is not reachable where i am getting calls on the same number but it's only not available for flipkart strange.

I am keeping all the emails and communication for reference to proceed for filing a case in consumer court and will also see the possibilities of filing...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — mobile exchange an eye wash in the hands of the so called "wishmaster"

 Kishan76 on Mar 18, 2019
I had ordered a phone on exchange. The delivery guy whom this flipkart term as "wish master" made me wait at home taking leave for the whole day. The ekart delivery guy took the old phone inspected it. After some time he came back to me saying that he can't accept the phone as it has some microscopic issue with the back cover. Let me be clear in the below link
https://stories.flipkart.com/smartphone-exchange-deals/
It is mentioned that only 2basic checks will be performed one is whether the phone is in working condition and the other is whether there is any damage to the display....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — money transferred to a fake flipkart website

 Soni singh2406 on Mar 18, 2019
I had paid the money to Flipkart through paytm to order the TV but after payment order confirmation message had not came to me and its the fake website of Flipkart so l m requesting you to please refund the amount from fake app of Flipkart to my account as soon as possible...
Complaint comments  Read comments Complaint category Banks

Flipkart — refund for samsung note 8

 Nandishdna92 on Mar 18, 2019
Hi,

I ordered a samsung note 8 on friday the 13th march 2019 for 31140 via citi bank credit card, however due to other reasons i had cancelled it immediately and it said refund processing but now i got an email saying refund failed, not sure why? The customer care has no clear reasons i need my money refund id[protected]

Contact - [protected]...
Complaint comments  Read comments Complaint category Products & Services

Flipkart — flipkart blocked my account without valid reason [Resolved]

 sakil parvez on Mar 17, 2019
Hello
I have facing problem for last one month.. Flipkart sellers was cancelling
My orders for invalid reasons from their side, i complained so many times
Through calls, mails, social media but flipkart didn't help me once..
Continously taking 48 hours for further help for last 10 days.. Flikart
Checked every facts and told me that cancelled order happened from sellers
Side so no need to worry.. Every time they assured but nothing happened
Till now.. After my complain to flipkart blocked my account for their fault
Which they accepted.....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — flipkart tata safari winners 2019 call now 7061051943

 Rahulmhar on Mar 17, 2019
Flipkart tata safari winner. If any kind of call or text you receive then call for complaint in prize winner department flipkart online lucky winner helpline whatsapp on +91-[protected], or call +91-[protected]. Homeshop18 sirf product detail pr kaam krti hain or product ko sell karta hai, agar apko apna apna status check krana hai to ap hamare prize winning depart ment m direct call kr skate hai call +91-[protected]....
Complaint comments  Read comments Complaint category Other

Flipkart — redmi note 6 pro missing mobile in box

 SK khaja mouiddin on Mar 17, 2019
Mobile orderd on 27 February on inbetween 6:30to 7pm mobile is delivered on 4th March on inbetween 8: 30 to 9 am parcel seen on evening on that day by my dad Mobile not in the box complaint raised on Flipkart but they are not responding. Order I'd OD[protected], iam booked from chennai to home adresss...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — worst experience [Resolved]

 nymisha on Mar 17, 2019
Such a worst experience i have ever had with you guys there is no proper co ordination for installation. I don't know foul language to call you people. Product delivered 3 days ago there is no installation and no communication from the flip kart fellows after so many follow ups people are telling that it will be installed by next day, its been so many next days still no installation.

I will suggest all of the people not to opt flip kart for electronic goods.

If needed i will sue this....
Complaint comments  Read comments [1]Complaint category Washing Machines

Flipkart — fake product and delivery served team complete not accept liability

 Gulab Singh Singh on Mar 17, 2019
Online shopping payment of my product so time consuming when after product reached. But eco express delivery boys miss behaviour and mentally exhausted me. I am talking ecom express customer support agent mentally exhausted me and warnine and call disconnected and my product all around'moved and no responsibility after calling and his delivery boys write
Your flipkart order awb[protected] was undelivered as you were not available.
Write. I want to file to the case of mentally exhausted angenst both companies...
Complaint comments  Read comments Complaint category Sexual Abuse

Flipkart — refund not done even after promise

 8parminder on Mar 17, 2019
Hi i am regular customer of flipkart but recently regarding my returned product they haven't refunded after their deadline then i called many times they kept me on wait after that they mailed and sms me on 17 march 2019 a link to update my bank account details for refund as they said that account details were incorrect, i said no they are not incorrect as i recently received my other product s refund on the same but if you insist i will update. But for updating i need access my flipkart account that you blocked they said they will resolve issue of account access asap but today 17 march 2019 they...
Complaint comments  Read comments Complaint category Other

Flipkart — account access blocked

 8parminder on Mar 17, 2019
Hi i m regular customer of this site flipkart, but recently i was out of station and on my behalf someone received all my parcels on the way. When i came back i found that few were not fit to me and few they sent wrong either in color or size so i have to return whole brand of it but then flipkart blocked my account by saying that i can't return all of them and blocked my account without my knowledge. When i complained 14 march 2019 then afterward continuously increasing my deadline, finally on 17 march 2019 then mailed
Hello,

We'd like to let you know that your recent order...
Complaint comments  Read comments Complaint category Other

Flipkart — complaining about a used sofa cum bed, and poor customer care.

 Manya Grover on Mar 17, 2019
I ordered a sofa cum bed from flipkart priced at rupees 10, 064/- on 31st march 2019, it was delivered on the 15th of march 2019, the piece was old, used, dusty and battered. It had no bill, no tags, no plastic cover, only covered with a dirty sack (Bora). We called the customer care and they refused to help us with the refund.
We would like the bed to be returned and the money refunded, we have been harassed for the past two days waiting for the wish master to come and pick it up. Due to some pin system, which was randomly implemented. I could not even call to know a tentative time for...
Complaint comments  Read comments Complaint category Products & Services

Flipkart — exchange of a mobile asus zenfone max against asus zenfone max pro m2

 jawhar123 on Mar 17, 2019
I bought asus zenfone max pro m2 delivered on 17/03/2019 by exchanging my asus zenfone max but in the process of exchange the delivery buy denied accept my old one showing the reason the device is not perfect and charged me an amount of rs.1, 550/-. It is not fair. You people are misusing the facility of exchange offer. I am constantly purchasing products through flipkart. If this kind of behaviour is being done with me, i shall think differently. No one will use exchange offer for his/her new device. Now matter is in your court. I want to request you to take my old device and deposit the amount...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — product delivery- water can

 Nithin prashanth.D on Mar 17, 2019
Hi,

This is nithin, i'm srry to say that i'm very much disappointed with your service, last 12th march 2019, i ordered a product from satyam kraft my bottle classic series 300ml bottle,
Bottle price 234 +
Shipping fee 55
Total = 289.
I received the product today on 17th march 2019. The product i ordered and received is totally different not even a bit related. Cant be adjusted everytime with you guys. Please check with the dealers and the orders. My humble request is please dont tie up with these fake sellers.
That bottle i received which is...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — od # 114895516726075000 installation service # 19031306928

 [email protected] on Mar 17, 2019
Od #[protected] installation service # [protected]

After installation of the voltas ac at my location in changanacherry, we have noticed that the technicians has not closed/covered the hole drilled on the wall for the outlets from the split ac towards the outside unit.

Usually the drilled hole outlets are closed/covered/pasted with plaster of paris after the installation work is over.

The above step of covering/closing the outlet drilled hole was not carried out....
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — american dreams perfume

 Mamatha Neelakanta on Mar 16, 2019
Hi. My name is mamatha neelkanta. I had ordered american dreams perfume and made the payment too through net banking mode. But the contact number which was saved was incorrect. Due to that i canceled the order and updated the present contact number. After cancellation i got a notification that within 4hrs amount will be refunded. Its now more than 4hrs.
Look forward to hearing from you....
Complaint comments  Read comments Complaint category Business & Finances

Flipkart — I can't login to my a/c

 Ashna Prakashan on Mar 16, 2019
When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?
Though i forgot my password and try to reset but i don't receiving any kind of otp to reset password. And i just tried using my mobile number also for signing in thus recieving otp in mobile number but password can't be updated message has been showing. Please do necessary action in recovering my a/c.
My login details are follow:
Name:...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — I want to return my order. I want refund only

 mukesh lakshkar on Mar 16, 2019
I have purchased honer 9n but i want to return due to some personal issue. Please help me for refund my money. Seller not provide refund. I requested return within a day of delivery date. But the seller not process refund. Kindly help me. It is very bad process. I return the product without using within one day then why not seller provide refund. I request to you please help me for refund my money....
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — flipkart account is blocked and I can't pay my pay later bill

 Girish Kumar Naidu on Mar 16, 2019
Flipkart is continiously harrasing me by computerized voice call for the non payment of my flipkart pay later bill of rs 544 whereas i tried to open my account for last 2 months which had been blocked by flipkart. Without opening the acount how can i pay?? I have contacted flipkart on their helpline no. Also send them various emails regarding it. But haven't got any kind of reply from their side! I have purchased so many things from flipkart. Now for 544rs how can they harass the customers like this way?? Now flipkart is telling that they will go legal for 544rs! Is it a joke?? They blocked my account...
Complaint comments  Read comments Complaint category Loans

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