Flipkart
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 69%
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35490
COMPLAINTS
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Flipkart Customer Care

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
4753
down
1953

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
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4279
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2174
+91 12 4615 0000  [Corp Office]
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1240
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939
+91 80 4908 3910  [Grievance Officer]
up
1394
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1103

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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69%
Complaints
35490
Pending
411
Resolved
23860
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 09:00 am - 06:00 pm
Sun Closed

Flipkart Complaints & Reviews

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Ordered product 10th October 2021. Promised delivery was 7th November. Seller has personally contacted to say that the order...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flipkart — Product is not shipped yet

My oder Order ID:OD[protected] is not yet shipped. I had payed the money. The tracking status is stagnant. Else let...
+1 photos
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I ordered a realme buds air 2 from flipkart platform and when i received the package there was only box of realme buds and...
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Order id OD[protected].I have ordered a headphone and when it arrived it was defective I raised a complaint regarding...
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I have ordered one product on 19th October 2021 and the scheduled delivery date was 21st Oct but It was not delivered on 21st and I got new notification for 22nd then again on 22nd morning I got a notification for 26th Oct and once again on 22nd afternoon I got notification for 27th Oct. Also they blocked the same product so I can't do the cancelation and get the refund.When I tried to contact flipkart support they said they don't have access for cancelation. If flipkart is not penalized for such kind of service then It will become new trends of business and they will block the money as long as they want.
Flipkart customer support has been
notified about the posted complaint.
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    My order from flipkart hasn't arrived yet now your officials are saying order another can you give me my same in the same...
    +1 photos
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Refund not got till today. On canceled order maniac printed man hooded t shirt dated 02/10/2021.

    Order id- OD[protected]
    Oct 25, 2021
    Complaint marked as Resolved 
    Not resolved
    Flipkart customer support has been
    notified about the posted complaint.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Flipkart — Balance deducted from Paytm Wallet but order not placed

      My order placed on Flipkart on 7th Oct was unsuccessful but balance got deducted from my Paytm wallet.

      Been...
      +2 photos
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      So i ordered this laptop on 2 oct 2021, and i received on 7th oct, so after 2 or 3 days o[censored]se i found some frame lag in display,...
      +1 photos
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      Sir,
      myself Shreyas Gupta has orderd Msi laptop during Flipkart Big Billion days sale.
      Order id- OD[protected]...
      +12 photos
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      I want to know how your services can get worse day by day. I ordered this headphone in orange but it came in blue. That's...
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      I have done Order at flipkart using Paytm wallet as payment on 7th October 2021 10.26pm and My money debited from Paytm Wallet...
      +4 photos
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      I am writing this complaint after talking to the customer care of FLIPKART atleast 5 times.
      The app shows that they...
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      Suddenly, on the website it shows that all products are not deliverable at my pin code. My pin code is 110032 and I have been shopping from flipkart with no issues earlier. I really want this issue to be fixed.
      Flipkart customer support has been
      notified about the posted complaint.
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        Iam tensed and worried that my order will be cancelled and my product won't be delivered and iam ready to visit the Flipkart...
        +1 photos
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        I ordered Tommy hilfiger watch from flipkart from flipkart, money got deducted from paytm wallet and also recieved cashback...
        +2 photos
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        Flipkart Order ID is OD[protected]. It was cancelled without my consent. I have discussed several times regarding this...
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        Mene 7 October ko y battery order ki or y last date 23 October bta rha tha delivery ki pr aaj muje product deliver nhi hua...
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        I'm having trouble with updation of my Flipkart account's mobile number. My old sim is lost and it says there that I need OTP from that sim too. So I need help with this.
        Flipkart customer support has been
        notified about the posted complaint.
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          Hello,

          Flipkart Order ID: OD[protected]

          I purchased "Golden Sand back cover for vivo...
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