Flipkart
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 69%
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35485
COMPLAINTS
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Flipkart Customer Care

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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4753
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1954

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
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4280
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2174
+91 12 4615 0000  [Corp Office]
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1240
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939
+91 80 4908 3910  [Grievance Officer]
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1394
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1103

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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69%
Complaints
35485
Pending
409
Resolved
23859
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 09:00 am - 06:00 pm
Sun Closed

Flipkart Complaints & Reviews

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Order ID OD[protected] is a prepaid shoe rack order which I ordered on 2nd oct 2021 is not delivered yet. And I also...
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Hi there,

I ordered "Whirlpool 292 L Frost Free Double Door 3 Star Convertible Refrigerator from Flipkart...
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My order I'd OD[protected], for size 3 was requested twice and I was delivered size 4. Again twice the size ring size receive and now again I had return the same which will get pick up by Nov 3. I will not be available at home after 29th oct 2021. So forcefully they want me to keep this as policy of 14 days will expire. Please help me in getting this product before 29th oct and all fault is of seller they twice send me wrong size of 4 instead of 3.
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    महोदय,
    श्री मान जी को मालूम हो कि २०१९ में हमने...
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    Dear Sir,
    A sum of Rs:1095/- was deducted from my SBI bank account [protected] on 05/08/2021 for online purchase...
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    I have created flipkart account few years back with a mobile number few months ago i lost my mobile phone and the number.

    The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
    Please do suggest me to update my new mobile number to my flipkart account.
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      I have booked mobile in flipkart online store and payment made through credit card, Order no. oD[protected],
      delivery...
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      2 found this helpful
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I placed order for 2 items on flipkart today i.e. 24/10/21. Money was deducted from the bank and items are showing in the order section but it's written 'Payment not yet confirmed from the bank'. But the money has been deducted I checked in account. My items are still showing in the cart.
      Help resolve this issue flipkart
      Oct 24, 2021
      Complaint marked as Resolved 
      Thankyou flipkart, the issue has been resolved. No need for futher discussion. Closing the complain
      Flipkart customer support has been
      notified about the posted complaint.
      Thankyou flipkart, the issue has been resolved. No need for futher discussion. Close the complain
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        Dear Team I have purchased a Macbook Air 13 256 GD Space grey from Flipkart Order id- OD[protected]. I have received...
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        I have ordered a Thomson 32" Smart LED tv on 02/10/2021 its promised delivery date was. 18/10/2021 then they promised that it will be delivered by 21/10/2021, but it didn't delivered to me although they have cancelled my on 22/10/2021 without prior informing to me.
        Now they are saying you can reorder, but I have purchased it in 9800 now it is in 12000.
        This is complete breach of contract.
        I want this product in same price
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          Dear sir,
          I had very bad experience with flipkart regarding delivery delayed of my order.
          The promise date given by Flipkart is 18 October 2021 but they repromise my date on 20 October 2021 and again this side we will deliver your order between 1 to 3 days . But still they not deliver my order. I registered a complaint but I can't get any reply from Flipkart. My order almost delayed up to 7 days. So I request you to please solve my issue as soon as possible.
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            Actually i order asus vivobook 15 laptop at price 32000 but the delivery delayed 14 days after that flipkart cancelled my order.
            Now the product cost at 36000.
            I m not able buy this now i want at 32000
            Flipkart customer support has been
            notified about the posted complaint.
            Very bad experience i waited 15 days almost for order but it got cancelled
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              Dear Sachin Bansal & Team,

              This is to inform you due to pathetic and ridiculous process of your company and...
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              I have purchased the mentioned product from Flipkart. Since one of the item is missing in the pack, I have sent it for replacement....
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              Hello team
              I purchased a realme gt master edition mobile order no OD[protected]
              On 5 Oct I face problem in product not charging then I request for replacement order company approved my replacement but replacement order is cancelled by courier team they not delivered my replacement
              I contact multiple times by call and mail but company not provide any resulation
              Flipkart fraud company
              This is my first order from Flipkart
              Very bad experience
              Flipkart customer support has been
              notified about the posted complaint.
              I already multiple times sent mails
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                The issue is regarding my order made for POCO M3 back cover on 12th October. I created my Flipkart account few years back,...
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                I have ordered airpod pro on 19 Oct 2021 my order ID is OD[protected] the same were delivered on 21 Oct 2021. When...
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                My iPhone device which I got is damaged I have bought all the necessary needed letters etc from I care but the Flipkart customer...
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                Report
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Flipkart — My order not delivery

                I have booked My Order Date 01-10-21 My Order is not being delivered please take up my complaint worest company in Flipkart...
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                I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

                The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                Please do suggest me to update my new mobile number to my flipkart account. My old mobile no. was [protected] and My New mobile no. is [protected]. plz update on flipkart.
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                notified about the posted complaint.
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