Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 72%
Submit a Complaint
19990
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3574
down
1392

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
2945
down
1377
+91 12 4615 0000  [Corp Office]
up
866
down
560
+91 80 4908 3910  [Grievance Officer]
up
926
down
677

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
72%
Complaints
19990
Pending
135
Resolved
14403
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart related photos (5952)

Flipkart Complaints & Reviews

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Flipkart — change the name in the bill

 DebSaswati on Mar 19, 2019
Dear sir,

I got my realme 3 mobile phone delivered on 14.03.19. I want to change the billing address it should be : blue star ltd. C/o saswati deb instead of vice versa.
Please do the changes or please suggest a way out where the bill name read as blue star ltd. I have been informed by the flipkart customer care representative that this is not possible.
I request you to please consider my case as special and change the address....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — duplicate product & company denied replacement

 imprashant on Mar 19, 2019
Hello sir,
I bought one supplement from flipkart[protected]. But received duplicate product so i contact flipkart support. They said please wait 48 hours and you get the replacement but till now i not received any type of replacement. I have to contact flipkart support so many time but they did not help me, sir you are my last hope. Please help me
Please find the attachment of duplicate product and original product.
Thanks & regards
Prashant singh
[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — order being delayed

 Mahua Dasgupta on Mar 19, 2019
Dear sirir/ma'am,

I have ordered a couple of items from flipkart. I have also tracked the order process and is very dissapointed to notice that 2to 3 of my packages are already shipped but not yet dileverd. I would like to know why is my package being delayed?
As a sincere consumer i would request you to please deliver my package today if possible or else i will be very dissapointed by your services.
Please consider my request....
Complaint comments  Read comments [1]Complaint category Online Shopping

Flipkart — product not delivered after full amount payment

 Renjith Regi on Mar 19, 2019
I had placed an order for oppo f11 pro on the 13th of march, 2018. It was supposed to delivered on the 16th of march. It was then edited by them itself and changed to 18th without any information to customer. Unable to cancel the order on the site as well. The response from customer care flipkart is terrible because no one is willing to take responsibility for this!
I still have not received the order even though the status shows that the shipment is in the hub close to my house. Even now, there has been no action or any sort of grievance redressal by flipkart. Extremely irresponsible customer...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — credit card charged and order not fulfilled

 Darshnik on Mar 19, 2019
Sept. 16, 2018, i ordered a little giant ladder from flipkart.

Credit card was charged on the same day and i am still waiting for order to be fulfilled.

Order placed: your order for little giant multi-pur... With order id od[protected] amounting to rs.16199 has been received. You can expect delivery by wednesday, sep 12, 2018. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/nC9kgKNNNN...
Complaint comments  Read comments Complaint category Home & Garden

Flipkart — metronaut boxers for men

 Ksatyaank on Mar 19, 2019
Your site displays that I will receive 3 boxers for 468/- ( original price 1299₹) .I ordered two quantities for pack of 3. Actually I am supposed to receive 6 boxers. All I received was 2 boxers. This is nothing but scam.This product reviews shows that others have received 6 boxers.But I received only 2 boxers. Pls developer the balance...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — product missing, did not fulfill order and not taking replacement

 anishC5 on Mar 19, 2019
I think by this time the workers of flipkart have marked me and my family.
This is my last order from the pathetic company of flipkart.
They messed up even the birthday gift for my kid.
Order id: order id od[protected], dated: 05 march2019, invoice no faaoyn[protected] dtd 06.03.2019 for sketch pens worth 623inr. Only 1 arrived, we immediately complained and the response we got was we cannot fulfill your order. We requested a return, that too is not being worked on.

Disgusting and pathetic service from flipkart....
Complaint comments  Read comments Complaint category Kids & Baby

Flipkart — circulation number for fraud call.

 Oscar N on Mar 19, 2019
[protected] this number call me up says he is from flipkart and i won a tata safari but i reject it and he start using bad word and hang up. This is not the first time but other numbers did the same this, one thing is common all from flipkart as per their call and they have my order id price amount and address and they know the items name. And i dont recieve calls fraud calls from other online shopping site....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — delay in product delivery lead to cancelation

 monitarvind on Mar 19, 2019
Hi team,

I regret to say that you have dealt this order in a very unprofessional way. Being india's most efficient e-commerce website this is highly unusual to betray and neglect customer's request /order.

My case history.
13/03/2019 :
Ordered a phone (Mi poco f1) worth rs. 19, 999 with an exchange of my old phone (Mi note 4) evaluated value rs. 5950.
My phone was already up to the standards of your exchange parameters. So, i paid rs. 12649.

15/03/2019 :
But your wish master/delivery executive, denied to receive the exchange...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Flipkart — flipkart courier/packing security bags

 S N Raj on Mar 19, 2019
I ordered courier bags from flipkart and the items was not delivered statues showing shipped. I waited 10 days and i tried to cancel my order. Surprisingly there is no option to cancel and i called four time customer care to cancel my orders. But customer care people told that there is no option to cancel the order so my orders will not get cancel. The ordered items are not delivered and my payment was not refunded.

I am also a business customer of flipkart, i know what are the actions they take if a business customer commits policy violation. But what about the flipkart they self...
Complaint comments  Read comments Complaint category Products & Services

Flipkart — order not delivered geyser [Resolved]

 Farhan318722 on Mar 19, 2019
I have order a geyser but still last 2 days scan is not updated from the shipping partner and they have given a fake comment within 24 hours order will be delivered. Very worst experience also i will give negative rating on play store and also share to my friend to mark helpful and like the negative rating that it will impact ur business strategy... Order is near to my location why last from 13 march no scan is updated on tracking and it is in fed hub last scan. I want my product today evening other wise i will escalate it on consumer forum.
No reply...???
Show quoted text order...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — unable to reset my flipkart account password

 S. Dubey on Mar 18, 2019
Uanable to reset my flipkart account password as i forgot my last password.
Tried forgot password process with different platform but got the same error - "unable to process request. Please retry."
And also tried with laptop, desktop version flipkart site and in app also but the issue still persistant, also tried with different browser but still showing error.
Help...
Complaint comments  Read comments Complaint category Other

Flipkart — I am complaining about mobile nokia 3310

 Vishakha Sharma on Mar 18, 2019
To,

Consumer form
मुझे यह सूचित करते हुए बहुत दुख हो रहा है की flipkart की गलती की वजह से मुझे पिछ्ले 20 दिन से मानसिक परेशानी से गुजरना पड़ रहा है।मैने 25 feb 2019 को नोकिया 3310 आर्डर किया था जो 26feb 2019 को मुझे मिला।फ़ोन unboxing करने के बाद से ही काम नहीं कर रहा था...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — moto one power phone not working

 Tufan das on Mar 23, 2019
Buy a phone Flipkart online shopping.this phone is bad performance automatically restarting.returnd policy available here but return request automatically cancel .two times visit my home filpkart technical but fake update. I am calling Flipkart customer care but not slove this problem.flipkart customer care date and date ...
Phone Model- Moto one power...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — complaints for poor delivery.

 Mayosi Sharma on Mar 18, 2019
Please send the items in good courier service as we are facing too much problem regarding courier service, without a single call to customers, they put return request by themselves..
Hope you will look forward about this matter and will deliver my items as soon as possible.

With regards
Manju khanal
Contact no.. [protected]...
Complaint comments  Read comments Complaint category Washing Machines

Flipkart — got duplicate product from flipkart

 Mohsin2u on Mar 18, 2019
I have order Syska power bank from Flipkart but received the duplicate one, and also not refunding my money
Flipkart is chor company .
I suggest everyone not buy from flipkart
When I talk to customer care they not trying to understand my problem.
MVD INFOTECH IS THE SELLER ON FLIPKART WHICH HAD SEND THE DUPLICATE PRODUCT.
Flipkart is taking there seller side and not giving me the refund....
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — delivery boy attitude

 Chaitanya Dokara on Mar 18, 2019
I had ordered poco f1 on the bump up discount with my old mobile and eagerly waiting for it. After three days the delivery came and the delivery boy (Ekart) who came to exchange for my phone behaved like he is from cbi and he doesn't know how to respect a person. I felt like he kept a goal to not to give the product to me. Such a rude behavior he even didn't listen to what i am trying to say. Very bad experience to me....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — flipkart is not replacing nor refunding my faulty product

 sunny didit on Mar 18, 2019
A particular app named ntes is not working on my phone through railwifi. As i work on railway station on post of station master. My whole work is done with this app. On the other hand it properly runs on my colleague mobile. But it is not working on my mobile. As this mobile become useless for me. I request you kindly replace my mobile or refund it....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — book prices

 Yuvraj_Pratap_Singh on Mar 18, 2019
The discounted prices of books like pradeep's fundamental physics class 12 vol.1&2 and pradeep's new course chemistry class 12 vol. 1&2 are pretty high on flipkart as compared to the discounted prices of same books in the local market. The discount on flipkart is around 5-10% while the discount in local shops is 20-30%! Please increase the discount offered!...
Complaint comments  Read comments Complaint category Education

Flipkart — unauthorized charges

 smitra19 on Mar 18, 2019
I have purchased a story book from flip kart on 14/03/2019. My order id is od[protected]. I payed through internet banking for that product on the same day rs.100/-. But on 15/03/2019 when the delivery boy came he charged rs.100/- again as he said they have not received any amount through online against that. So i crossed check to my bank and it shown that the amount is already sent to flipkart.
Will you please tell me how can i get my money back? I have already paid 200/- for the 100/- book

Sharmistha mitra
Email: [email protected]
Complaint comments  Read comments Complaint category Unauthorized charges

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