Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 72%
Submit a Complaint
23775
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

TwitterFacebookLinkedInYoutube
Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
4184
down
1594

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
3557
down
1641
+91 12 4615 0000  [Corp Office]
up
1044
down
693
+91 80 4908 3910  [Grievance Officer]
up
1129
down
823

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
72%
Complaints
23775
Pending
883
Resolved
16939
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart Complaints & Reviews

Sort by:

Flipkart — unable to play on flipkart gamezone

 aashiqmohamad786 on Oct 17, 2019
I have started getting the error message "We encourage fair play in line with our terms and conditions" from last 2 days and it does not allow me to play any of the games on the gamezone.

I have never cheated or used multiple accounts ever to play games. I have however won games multiple times in the past. So is my account blocked from playing games just because I keep winning which does not "seem fair to ME"...
Complaint comments  Read comments Complaint category Other

Flipkart — product not delivered and it is marked as delivered [Resolved]

 shivam12391 on Oct 17, 2019
I received a call from delivery person regarding my product delivery and told me that he was trying to call me but my number was not reachable so he will deliver the product tomorrow. And even he asked me that I should come to the delivery office in the area and collect the product, I told him that I am not available and you should deliver product on my delivery address. After the call he changed the delivery status to delivered. I called him again and again but his number is either busy or not reachable. I spoke to flipkart customer care and executive registered the incident : IN[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — delay in flipkart order: od116767423340768000

 S_Bhattacharyya on Oct 17, 2019
I ordered a product from flipkart with a promise to deliver by 15th October. The product is yet to be packed and shipped. Everytime I put up a message asking for expediting, just get a mail deferring the possible date of delivery by 2 days.

Today, at even 12:00 noon the status is seller is processing the order, not yet packed or shipped.

It seems flipkart representatives have no value for commitment or have no control over the sellers who use this platform. Otherwise they are taking us for granted as they already paid so can't go anywhere. Cancelling the order would...
Complaint comments  Read comments Complaint category Other

Flipkart — my order status not updated to delivered even after full payment

 SagarLad on Oct 17, 2019
I ordered sansui pro view 32 inch TV from Flipkart on 30sep2019 delivered on 12oct2019 after lot of rufusement to home delivery by gati courier service boy.Till date 17sep2019 product status showing cancelled.Flipcart giving date on date to resolve issue.Bad response from customer care.until product status can't show delivered, I can't install TV myself without service engineer visit . Here by inclosing photo of product delivered....
Complaint comments  Read comments Complaint category TVs

Flipkart — regarding game contests

 Georgepaul on Oct 17, 2019
Why my game section was not opening, i have played with all the terms and conditions of yours then also why my account only showing like this, i have won some games now its all gone, you are try to cheating us, i have all the proof of played genuinely win, if you are trying to foll us i dont leave you guys...
your customer support will behave like this?????...
Complaint comments  Read comments Complaint category Online Games

Flipkart — bought realme 5 pro 64gb with 8 gb ram

 Narayana CN on Oct 17, 2019
Seller is Vision Star
Flipkart is hiding the seller information and not giving the contact details of Vision Star.
Don't buy any products from Flipkart especially mobiles as their refund policy is very bad.
buy grocery and day to day items as the refund policy is good.
Well i bought on 13th and lodged a complaint on 14th for a refund or upgraded product ie., 128gb with 8gb ram. On behalf of Flipkart they send Jeeve's their technical support staff decides whether the product is good or not. For flipkart Customer feedback is not required. Before buying any product check...
Complaint comments  Read comments Complaint category Mobile Service Providers

Flipkart — marq by flipkart 1.5 ton 3 star split ac - white (fwc153ss, copper condenser)

 Anthony Jayakumar on Oct 17, 2019
I purchased MarQ by Flipkart 1.5 Ton 3 Star Split AC - White (FKAC153SFA, Copper Condenser) thru online on 1st week of May 2019. It was running OK for 2 months but after that the chillness slowly deteriorated and completely nil, only fan is functioning. As I was travelling for some time could not register the complaint immediately. Even the Remote control does not work.
Feeling very unhappy by the performance of this AC, as I normally go for branded stuff which is running without any issue till date.
I solicit an immediate attention, if possible replace the machine.

My...
Complaint comments  Read comments Complaint category House, Apartment Rental

Flipkart — product undelivered and its delayed by 12 days

 Yashshetty on Oct 17, 2019
Dear Team,

I would like to register a complaint against Flipkart services, I booked a Dove shampoo during the big billion days and the delivery date was 5th October 2019. The order was not delivered to me nor even attempted to be delivered, when I raised this concern with Flipkart they asked me to cancel this product as it was placed at very lowest price and seller is denying to ship the product. It was not my mistake at all and it was completely Flipkarts error for agreeing the order while placing it.

As a customer I am eligible for a compensation for experiencing...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — order didnt delivered its more than 14 days

 shubhangi asthana on Oct 17, 2019
I have been continously calling flipkadt for my order delivery but its more than 15 days order is not delivery neither any executive is responsive nor they are following up. Just mam we will let u know and then no follow ups. If they cant deliver a product kindly dnt take orders since 4oct my order is made. And it is 17 oct 2019 no resolution nethier order notification when will be delivered is told.pathetic service .flipkart no delivery executive picking up the call only no. Provided. No executive have the kboweldege neither their service is good ...pathatic. Make it soon my order delivery order...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — order id - od116679091896258000 product is not delivered as 15 days over from expected date

 rehan_789 on Oct 17, 2019
Hi Team,

This is regarding the Order ID - OD[protected], which has been ordered on 1st Oct 2019 and expected to deliver on 3rd Oct 2019. As today is 17 Oct, still showing same status as product is not processed by seller.

However I have raised the concern 7-8 times to customer care. They have done 3 promises 11Oct, 12 Oct and 15 Oct, all promises has been breached.

It is BIG QUESTION MARK on flipkart service, why you are not able to deliver my product on time, which is 15 days over from expected delivery date. That's not acceptable at all.
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — game zone block

 khompoy on Oct 17, 2019
Dear sir

Flipkart has blocked my account([protected]) for game zone.

Only thing i did was switched my account to my other number account.
Is it wrong in doing so?

I didnot do anything apart from it.

I have sent mails after mails but they are not taking and response nor they are replying to my mails.
Also i tried calling them but it seems their all agents are busy from last 5 days continuously

Kindly help as flipkart customer care is worst....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Flipkart — replacement not process till now

 mandalrajib on Oct 17, 2019
I, Rajib Mandal has been placed an order *Realme 5 Pro (Crystal Green
64GB)(6GB RAM) *on 3rd October 2019(*Order ID - OD[protected]*)and
received a wrong product i.e *Realme 5 Pro (Crystal Green 64GB)(4GB RAM)
*on 10th October 2019.

I have raised a request for replacement to actual order which I had placed
and Flipkart was assured me to resolve the same and process my replacement
on or before 13th October 2019 at 4:12PM.
The promised time has been over but till now the return approval is remaim
pending.

Kindly...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — invoice name change

 Adars1 on Oct 17, 2019
I purchased a laptop and the bill had my name on it, I need it to be in my father's name. He gets reimbursement.
They are telling me the order can't be replaced, so that rules out the possibility of ordering the product again.
Customer care executives were of no help.
Changing name on the invoice is not a bad practice and still Flipkart is refusing to help.

Kindly provide me a solution for this....
Complaint comments  Read comments Complaint category Other

Flipkart — refund not given and product is also not delivered on billing address it showing product cancel afterwards it is showing delivery done.

 shailesh shigwan on Oct 17, 2019
I had ordered watch of fast track and it was paid before from my account 15days gone not received my product I had called and msg several time day 16th ur logistics team called me to cancel the product and she has done cancellation from ur side now it's showing ur product is delivered she assure me after cancellation u will get ur refund and after 24hrs I haven't recovered my amount this is totally fraud what u people are doing if this is the thing I need to go to consumer court it's matter of trust people buy things from y'all this is serious matter u need to take look in to it and refund my money...
Complaint comments  Read comments Complaint category Products & Services

Flipkart — delivery boy cheating people

 Chaithra Gangadhar on Oct 17, 2019
A delivery boy he's name is keshav with phone number [protected] works in bluedart service ( devanahalli ). He missleaded me saying that some technical issue, he was supposed to pick up one return product but he told some technical issue and took the other product too which I had placed a return request.
Since I never had any problem with delivery boys from other websites like myntra, jabong and Amazon, I gave him both the products which I had placed for return. I got refund to only one product but the other product which he had collected dint get updated in app n he had cheated me n made...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — account block from last 15 days

 99cks on Oct 17, 2019
I ordered one vacuum cleaner and mi power back to different place to my cousin brother and sister and also orders mobiles 3 for myself, my brother, my father And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. I work in GOVT SERVICE. How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank You...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — money refund status

 Chaitanya4 on Oct 17, 2019
I have cancelled mobile of cost 10799 on Oct 1st but I didn't got refund money till now when I call flipkart they are saying money is credited what I have to do. I called on 2nf Oct the said I will be credited on 11th but I didn't got again i contacted on 12th they said on 16th but money not credited what is the problem and how to resolve I don't know...
Complaint comments  Read comments Complaint category Banks

Flipkart — without customer concern the product got cancelled

 pradeepputhika on Oct 17, 2019
Dear team,
I have ordered REALME XT on 2nd Oct 2019 and same supposed to be delivered by Oct 7 2019.the same was delivered on said date and its showing that this item got shipped through EKART Logistics with courier details FMPP[protected] with dtd 2nd Oct 2019.
on 5th i have received a call from delivery person for delivery but the same date i am not available so i requested for very next date same was accepted by courier person.After that i am doing regular followup with you people but no one has responded properly and i didn't get any resolution till 16th Oct 2019.In between i am...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — they don't deliver my product

 kkaushal177 on Oct 17, 2019
Hello sir we ordered a product from flipkkart they couldn't deliverd it .
when we complain their costumer care they misbehave with me and say they not delivered my product.
i am ordered that product on big billion day but today price will high & they say me to place a new order with a new price.
then i request you please action on it and delivered my product on offer price.
My flipkart order id is OD[protected].
Hello sir i don't want to return my money, i want same product on same price.
please say seller they ship again with other courrior patner.like...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — cancelled order without any notification

 Krishnaji Pande on Oct 17, 2019
I have ordered laptop from flipkart on big billion sell it was showing its been delayed because of overwhelming response and will be delivered soon and I have been calling for customers care support but now I got message that seller has cancelled your order, I m not going to get it. Very dispositing service from flipkart. And customer support saying it's was flipkart mistake, they don't have any solution regarding it....
Complaint comments  Read comments Complaint category Laptops / Notebooks

Recently Discussed

(0 minutes ago)
Flipkart
complain against flipkart for not delivering my product
(2 minutes ago)
Flipkart
unable to play on flipkart gamezone
(7 minutes ago)
Goodwin Jewellery
fraud cheating - not paying money
(42 minutes ago)
Mmts Trains
Non Punctual MMTS trains
(45 minutes ago)
Karvy
delay in payout

Featured Complaints