Flipkart Complaints & Reviews

Complaint Details:

I have been unable to update my email address in my Flipkart account for over 4 years. The email currently registered with my account is no longer accessible to me. When I attempt to update it, Flipkart requires OTP verification from both the old email and my registered mobile number. Since I no longer have access to the old email, I cannot complete the OTP process.

I’ve tried reaching out...

I have ordered 2 track suit pant ( buy one get one) but delivered derty & small size single jeans pant....

Respected Sir/Madam,
I am writing this letter to file an official consumer complaint against Flipkart Internet Pvt. Ltd. due to the damaged product and faulty installation of my order placed through their online shopping platform.

The details of the complaint are as follows:
Order ID: OD[protected]
Date of Expected Delivery: 26th August 2025
Current Date: 29th September 2025
Product...

Dear Flipkart Customer Service Team,

I am writing to express my disappointment and frustration with the behavior of one of your delivery agents. On[protected], I had scheduled a delivery of my phone with the agent, who was supposed to deliver it to my residence.

However, when I visited my home specifically to receive the delivery, the agent refused to hand over the phone. Instead, he asked me to reset the phone...

An order was places on flipkart for iphone, but next day the order was cancelled, the delivery was due next week. I have received the refund Rs 200 less in name of order handling fee. Since the order was cancelled many days before delivery and delivery was not attempted, this 200rs fee is not justifiable....

This was an express delivery order, meant to be delivered by [promised date, e.g., Sep 24 or 25], but it has been stuck in “out for delivery” for two days (since Sep 24) with no call or visit from the Ekart Wishmaster. In Bahraich, Wishmasters stop deliveries at 6 PM daily, and no delivery attempt was made on Sep 24 or 25. I set deadlines of 5:30 PM and 11 PM IST on Sep 25, both missed by Flipkart. The item’s price has increased by...

Hi Flipkart Support Team,

I recently ordered a Samsung S24 FE 128 GB variant by mistake.
I intended to purchase the 256 GB storage model instead.

My order was delivered on September 23, 2025, and I have not opened or activated the phone.
When I checked the return options, I found only “Replacement” available, but I would like to exchange/return this unit and reorder the 256 GB variant.
br...

Dear Team,

I am writing to escalate a serious grievance regarding my recent purchase from Flipkart.

Product: Tecno Spark 20

Order ID: OD[protected]

Order Date:[protected]

Delivery Date:[protected] late evening)

Immediately after delivery on 12th Sept (late evening), the handset shut down within a short time o[censored]se and only displayed the Tecno...

I ordered the Dishwasher but it was not compatible at my house, I raised a return ticket and my return was accepted, I just have to submit the Job Sheet.
After submitting the job sheet, a flipkart agent asked me to resubmit as handwriting was not clear, I even did that.
Now they are saying that they cannot return the product.
I was promised by 3 executives that it will be returned, they can even check the call recordings....

To,
The Consumer Grievance Redressal Authority

Dear Sir/Madam,

I am filing this complaint against Flipkart for selling a counterfeit product that caused severe data loss and emotional distress.

Details of the Issue:

Product: Sandisk Memory Card 128 GB
Order Date: October 31, 2023
Order ID: OD[protected]
Tax Invoice: FAP22C[protected]
Warranty:...

I have order mixer grinder from the website and i dont find the quality of product to my expectation now there is no return available for the product, and having huge issue while talking to customer care, so disappointed.

Dear Flipkart Customer Support Team,

I am writing to raise a serious concern regarding my Flipkart account. For the last 3–4 years, I have been unable to place any orders. Every time I try to order, the following error message appears:

“Transaction declined due to risk checks. Contact customer support or try other payment options.”

Unfortunately, there is no direct way to contact...

Order ID: OD[protected].
I placed an order on 01st August 2025, paid in full, but the product was never delivered despite multiple complaints and repeated assurances from Flipkart’s customer care team. Instead of resolving the issue, the delivery deadlines were only extended without any concrete updates. Recently, I received a message stating my order was cancelled, and I was asked to reorder the product — but at a significantly higher price. This unilateral cancellation, without my consent, has caused me both financial and notional loss. Flipkart has not taken responsibility for the increased price and has only mentioned informing the seller, which leaves the burden entirely on me as the customer. I respectfully request the concerned authorities to take appropriate action to ensure accountability in such cases and to direct online platforms like Flipkart to improve their policies so that customers are not unfairly penalized due to their lapses.

Hi,

I have bought The Magic of Creative Living - Order ID: OD[protected] and It does not have all the page, Actual book should have 200 pages but got product with 70pages
we asked to take return and give new book, they agreed to do but Flipkart cancelled return.
so, we went to Flipkart application and chosen to option "issue with Order" but there was no option to "call Customer care" to Report also....

I bought Faber pluto 60 chimney from flipkart on 13/04/25 but they delivered a defective chimney they also offered a free of cost installation which flipkart never honored and I end up paying for that too delayed the installation deliberately to evade the return period of 7 days then chimney is making terrible unpleasant noise a big inconvenience while cooking but despite complaint BAN[protected] and regular follow up they are not interested...

I ordered a refrigerator from Flipkart on 13th July 2025 (Order ID: OD[protected]. After multiple delays and repeated false promises, the product was finally delivered on 31st july — but installation has still not been completed, even after 7 days of delivery.
I have received 3 calls from Whirlpool asking for my address, and each time I provided it, yet no technician has come. To make things worse:
The Flipkart...

I had ordered lshaped sofaset 6 seater with my credit card emi 6 monts of tenure but the order was cancled by flipcart without any reason when I was order tha product price has low 15300 and the price now for the product was 34674 the price was increased by 19374 the flip cart customer care was not resolving my problem so I want my product with older price of my 15300 plz help the flipcart should bear that 19374 rupees...

My flipkart order was scheduled to be delivered on 29th July Tuesday but it got delayed to 30th July Friday and on Friday also it was not delivered.Tracking shows that order has reached to nearest hub adalaj on 30th July but no one has delivered....

Dear Sir/Madam,

I am writing to raise a serious concern regarding my mobile insurance claim, which has been unfairly rejected without valid justification.

I had purchased a mobile phone from Flipkart in November 2024, along with an accidental damage protection plan, for which I paid the required premium. Unfortunately, the screen of my mobile device was damaged in June 2025. I immediately initiated a claim request...

I have ordered boult airpods from flipkart and returned on 8 july 2025 and the money should be refunded by 11 july 2025 but i didn't receive refund yet it's more than 20 days please flipkart refund my money....