Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 73%
Submit a Complaint
22944
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

TwitterFacebookLinkedInYoutube
Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
4062
down
1555

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
3426
down
1571
+91 12 4615 0000  [Corp Office]
up
1008
down
659
+91 80 4908 3910  [Grievance Officer]
up
1074
down
782

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
73%
Complaints
22944
Pending
482
Resolved
16624
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart Complaints & Reviews

Sort by:

Flipkart — cinthol deostick

 [email protected] on Sep 16, 2019
I have got the courier today & found to be price tag manipulated also no seal in product, so there might be a chance o[censored]sed product one.
Second thing is, as per price i know it is the product has actual price of rs.60/- so for 3pcs it should be rs.180/- but i have given rs.222/- excluding shipping charge of rs.58/ total rs.280/- i have given.
While trying to return the order there is no such option for this, i think seller has done this intentionally.

Kindly help...

Picture of manipulation of price tag here attached for your reference...
Complaint comments  Read comments Complaint category Cosmetics

Flipkart — product not delivered as on promised

 123karthik on Sep 16, 2019
I have ordered a product "kurlon dream sleep 6 inch king bonnell spring mattress" on aug10th 2019 and promised date to deliver the product is on aug25th but till now i didnot get any response and registed complaint also and called many times to the customer care, every is telling wait for 72 hrs issue get resolve and after 72 hrs if i call some other person will pick the call they will say again 72hrs waiting time. This happening from past one month. I am not able to cancel the product and requested flipkart to take the action again these issues. I am paying one month intereset also but product...
Complaint comments  Read comments Complaint category Home & Garden

Flipkart — change my primary number and get refund

 Aswin P Raj on Sep 16, 2019
I made an account in flipkart 3 years ago and currently i don’t have the primary mobile number with me. Please change the number to [protected]
The registered mail id is aswinpraj.[protected]@gmail.com

I’m doing it because i opted for a refund for my purchased product as the otp is getting in the primary number. Please process my refund also in this compaint for the laptop battery i recently purchased from the registered mail....
Complaint comments  Read comments Complaint category Computers & Accessories

Flipcart — not work properly

 Rekha Chakravorty on Sep 16, 2019
I buy a souna slim belt through flipcart. But few days later the vibretion is not work properly. But heating is well. Pls look into my problem and solve it soon. I received it 13 july2019... It was 6month warrenty   replace all...
Complaint comments  Read comments Complaint category Weight Loss Products

Flipkart — account, blocked, no reason the flipkart is blocked account

 [email protected] on Sep 16, 2019
This is raghu varan and my mail is [protected]@gmail.com the flipkart is blocked my account due to you are reselling the products.. But am not resell any products am always traveling outstation due to this reason my friend is accepted some products, now they are decided he has reselling our products and blocked my account. Please resolve this problem and reactive my account...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — regarding to not get product

 Bhagwat Mittal on Sep 16, 2019
Sir
The product is not reach of our place. My order is samsung m50 laptop cover that i not giving by me
I have submit thr address of my university
K. R mangalam university
Sohna road gurugram
Pin - 122103
Because the online product delivery is not coming in my village.
Please as soon as the product is deliverd at my home.
Home address -
Main bazzar malab
Tehsil nuh
Distt. Mewat
Pin - 122107...
Complaint comments  Read comments Complaint category Computers & Accessories

Flipkart — I didn't receive my rewards still and even the coins

 Namanjain Naman on Sep 15, 2019
I didn't receive my rewards and still coins which i have purchased my power shoes and i played in the game zone i scored 2097 points but i did not get anything for this and for the past 10-15 days before i ordered the shoes but i got the shoes and didn't receive the super coins there should be 16 super coins should be received. So i please request you to check it and let me know...
Complaint comments  Read comments Complaint category Online Games

Flipkart — foxter 434 430 watch

 Krishdev Maurya on Sep 15, 2019
Dear, sir
I want to request you that my first watch is not running well and stop it's system so i want to replace this watch with another new better watch.
You may also to be complaint for this watch.
You replace it to earlier and give me a new watch. Please request my return order. Sir please follow my instructions and send your returner earlier.
I highly obliged to you....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Flipkart — refind not received for recent order placed

 Yukti30 on Sep 15, 2019
Dear team,
Refund not received yet. Please check.
This is in reference to recent complaint placed - "i placed an order for 2 lakme masaba lip pout in caramel toffee from flipkart but parcel received had one lakme absolute matte melt and lakme 9 to 5. Flipkart is now not reachable either through their own complaint box or through call.
Kndly take this shipment back and send me my exact order. I tried uploading the picture also but site is blocking me to do so"....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — mobile

 Durga Padma on Sep 15, 2019
Sir i am jaya i have ordered for a mobile which is vivo v15pro and canceled on the same day calling through customer care and he said order has cancelled and in application they shown as canceled.. But they deliver the product when i am not available at time of delivery and they updated that confirmed delivery for same order. Regarding that i tried to customer care to return they are saying the osuue will solve but they are not solving please help to solve my issue...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — realme mobile

 psresh on Sep 15, 2019
I had booked realme mobile for giving gift during ganpati festoval on 28 august but the phone has not been deilliverd till date i had to face mental torture becsuse of this issue i had literally called your execties each day and i was asured deivery next day neither was the issue ascalated neither was the issue solved if the phone is not delivered in 2 days i will have to take legal action thr phone was boked from mobile no [protected]y name is paresh santoskar...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — about online shopping of ant audio bluetooth earphone

 Lalji Rajpat on Sep 15, 2019
I had purchase a one bluetooth earphone from flip kart on 26th aug & its not working properly, i raised a replacement request & then they did not replace my product but i received a mail that they replaced it. Now im trying to return this product but flipkart not accept my request, please help me to get my refund from this cheated company. It's earphone cost 1, 299 & its not working properly. I've attached a screenshot of my product summary...
Complaint comments  Read comments Complaint category Computers & Accessories

Flipkart — account blocked with no pre intimation

 neptunebinu on Sep 15, 2019
Dear flipkart team,

I humbly requesting you to unblock my account to avail the facilities
Of flipkart.
I herewith assure you that i will take all keen precautions while purchase
As well as while returning of the products.

I am trying to contact via phone as well via email but there is no response from flipkart side. I request you to do the needful.

Regards,
Varun shankar...
Complaint comments  Read comments Complaint category Products & Services

Flipkart — lakme 9 to 5 cc cream

 shubh chaurasia on Sep 15, 2019
I have ordered 4 lakme 9 to 5 cc cream from flipkart with order id-OD[protected].But they only send me 2 lakme 9 to 5 cc cream in the box and now when i call flipkart customer service they are not giving any suitable reply and ignoring me and taken full money and not giving my money back.They are cheaters.
Contact no-[protected]...
Complaint comments  Read comments Complaint category Cosmetics

Flipkart — refund service

  Panja on Sep 15, 2019
Refund not reflected as per maximum time provided by flipkart.

On cancellation of order for mobile poco f1 cost ₹18999.
Flipkart company using consumer money on long term profit trade business for thier benefits into market.

Last or maximum time period provided for refund amount was 14th september 2019, and still they lack to provide accurate results.
And ask for more time validity for refunding my amount.

This is against company law for using consumer money without permission.

Would request to take immediate action against...
Complaint comments  Read comments Complaint category Credit Cards

Flipkart — hp pendrive 64gb - reverse pick up and refund related

 CA Vijeta on Sep 15, 2019
I had ordered hp pendrive order id-od[protected]Seller-retail net) for rs. 1099, which was delivered on 28.08.2019 i. E. Within 3-4 days. However, it was damaged as it was not getting connected to any pc or laptop. So requested for return and refund. The pick up promise date was 30 august, 2019 through ecom express. However, i received call from ecom for confirmation of my address. But no one came up for pick up. Then i received message from ecom that pick up has cancelled because i have asked to reschedule. I made complain at flipkart, they gave me 5.9.2019 as promise date, again.. No...
Complaint comments  Read comments Complaint category Computers & Accessories

Flipkart — received a used oppo f7 phone from flipkart

 girish margapuri on Sep 15, 2019
Dear team,

Greetings,

I have received a oppo f7 phone on sep 11th from flipkart and when i opened it i could see someone else photos in the gallary (A person in a store room with lots of phones, 2) a person taking a selfee photo) i raised a return request which was rejected by the seller, secondly the call centre has raised a fir on the complaint after i gave my confirmation through email but again the seller has rejected. Am not able to get my amount refund back and this a bad service from the team. Please assist....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — fake promises being done for delivery [Resolved]

 Nitish Bali on Sep 15, 2019
I ordered this tommy hilfiger bag on 9th september from flipkart and it’s been more than the time frame now that i’ve not received my order yet.
My bag got torn off and i was expecting it on urgent basis. But as mentioned the delivery date was 12th september and i guess it has already been passed. Right?

Now this is what i would called hell pathetic and insanely unexpected from such a company. I ordered this bag on 9th sep and as per these people and their so called system it shows the promised delivery date to be on 12th sep.
Hope they clearly know what exactly...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — flipkart is not accepting my return

 Vinayrajsunnyraj on Sep 15, 2019
Hi i have ordered a item from flipkart site order details and follow up conversations are attached.
When i was ordering the item my account was active but after ordering and receiving the item and after making payment they have deactivated my account. Now i need to return the item and customer team is just sending same scripted email.
Vinay
[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — pay later amount is more than what I have to pay

 Amrita Nerurker on Sep 14, 2019
Hi

Flipkart has blocked my account and i am not able to pay my dues and they have sent me a razor pay link with a very huge amount.. But i have not shopped for that amount

The amount mentioned in the razor pay link is more then what i have to pay..

Screenshot for your reference..
My pay later bill is of 1478 something and the amount mention in this link is above 3000...
Kindly look into the issue seriously
I have been continously following up but your customer support is not responding...
Complaint comments  Read comments Complaint category Online Shopping

Recently Discussed

(2 hours 24 minutes ago)
North Bihar Power Distribution Company [NBPDCL]
bill & meyer related
(3 hours 59 minutes ago)
Pcmc
The road and street lights
(4 hours 10 minutes ago)
Tata Sky
dealer cheating in subscription
(4 hours 57 minutes ago)
Kwl Legal
this is a fraud company
(5 hours 2 minutes ago)
Theshopping Bazar
unable to deliver the product

Featured Complaints