Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 72%
Submit a Complaint
19990
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3574
down
1392

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
2945
down
1377
+91 12 4615 0000  [Corp Office]
up
866
down
560
+91 80 4908 3910  [Grievance Officer]
up
926
down
677

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
72%
Complaints
19990
Pending
135
Resolved
14403
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart related photos (5952)

Flipkart Complaints & Reviews

Sort by:

Flipkart — deactivated account and not providing my replacement.

 amartya raj on Mar 16, 2019
I ordered a smartband and at the time od delivery just in the front of delivery boy i had opened the product he also saw there was no any product inside that. He said i have to. File a complaint against it as i had filed a complex to flipkart against it after that they had deactiveted my flipkart account and also rejected my return request. They had did this fraud to me. And when i call their customer service they again n again tell me that because of my deactiveted flipkart account they can't file my return request. Anad i have to reverse back to their email and when i make a reverse back to it...
Complaint comments  Read comments [1]Complaint category Other

Flipkart — order not delivered till 6 days. postponed without confirming of notifying.

 AjitShi67245212 on Mar 16, 2019
Order placed: your order for asus zenfone max pro m...+1 more product with order id od[protected]. You can expect delivery by thursday, mar 14, 2019. We will send you an update when your order is packed/shipped. Today issue 16 and still i have not received order instead of multiple calls and compliants there is escalation from your side. I am totally frustrated by your pathetic service. Also order was postponed without confirming me and deliver boy never calls. Just send messages saying they will returning the product. Now its postponed till 18 th march. I am not available in city to the...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — regarding buyback guarantee

 Aman_patel on Mar 16, 2019
I purchased lg g7+ thinq along with buyback guarantee. The buyback period was beginning from 16th march 2019 to 14th june 2019. But i have been unable to reclaim the guarantee on any phone i. E. I have been unable to view the option of buyback guarantee on any phone. The customer care too has been unresponsive about it and took no steps to rectify the issue....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — pixel 2 buyback guarantee expiring 31st march

 AbhiShekohyes on Mar 16, 2019
I bought pixel 2 on 29th of july with bbg of 37000. Now when i try to avail it, it says abb not enabled for your account. I have raised the issue with flipkart on 2nd march and after nearly 13 conversations there's no solution provided. I tried to reach through social media too but every time they assure me that the technical issue will be resolved within 24 hours. Now i have already missed out on many offers on the products i want to buy but bigger issue is that the bbg is going to expire soon. It's a matter of 37k so i want to proceed with other legal options then....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — product not delivered within promised date and time

 Ravindranath Balakrishnan K on Mar 16, 2019
I ordered poco f1 by xiaomi (Armoured edition, 128 gb) on[protected]. Flipkart promised to deliver it by[protected] within 11 am. But so far it is not delivered. When i tracked the item it showed the following ststus as product misroute (Same city misrouted). No response from the flipkart.

Saturday 16th march 08:53 am bengaluru dispatched to motherhub_blr
Saturday 16th march 08:35 am bangalore misroute (Same city misrouted)
Saturday 16th march 07:11 am bangalore received at mysore road hub
Saturday 16th march 04:11 am bangalore dispatched to mysore road hub
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — product damage se pan flipkart seller accept nahi karta

 Ghaghretiya Sunil on Mar 16, 2019
Dear sir please mara order ne returne karavo me ek Flipkart mathi earphones magaya ta pan te bagdela se to te svikar karta Nathi am ke se ke ame to saraj aapiya ta and me mara je account mangaya ta e account pan Flipkart te band Kari didhu and am ne call karvi to am ke se ke Thai jase pan koi kai kartu Nathi to please sir maro order return karavo...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — fraud product delivery

 Sandesh Malbari on Mar 16, 2019
Isyl htc desire 310 1gb... With order id od[protected]
Product show on flip kart but different and faulty useless product delivered by flip kart
Sandesh malbari
[protected]
Please check immediately.
I want smart watch of htc desire 310
Not a genuine product.
Please give me original product otherwise i am go to media and consumer court to expose the flip kart....
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — neither product received nor refund

 Meswati on Mar 15, 2019
Dear team
Greetings

I ordered a profuct on 11th feb 2019. It was a levis womens shirt. I made the pre payment via my debit card. Its not more than one months but i havenot received my product.
I called flipkart several times but didn’t received any responce from them. They are nor giving my product neither my refund.
I am very much disappointed please help me to get my order or else refund asap.

Regards
Swati Sharma
[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Flipkart — kitchen chimney not delivered

 ravinder sohu on Mar 15, 2019
The above ordwe no. Is suppsed to be delivered by 14 march 2019, but till date it's not been delivered neither any update has been sent. It's been just waiste of time.
Can i have update so that corrective action can be taken olathe order id is od[protected].
Despite payment made through online and date of delivery was 14 march but till today at 2100 hrs on 15 march no information is being given by the company.

Regards
Ravinder
Mobile no. [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — fraudster flipkart blocked my accounts and looted my 14000rs+ 70 plus coins

 Kohlrauchez Arsh on Mar 15, 2019
Whenever I purchase from Flipkart.my order gets automatically cancelled by Flipkart.
After booking 2 mobiles my order got cancelled.
I tried to buy via debit card option.
I paid 14000 RS to purchase redmi note 7 pro.
The order got cancelled.
I contacted Flipkart customer care.
After 1 days I can't login to my account and thus I lost my 14000 RS.
I also another account [email protected]
Which is plus member account.
I have 70+ coins in it to be redeemed.

Flipkart is banning customers and looting their wallet balance...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — hp pavilion x360, found nothing in the box

 Parag Tayal on Mar 15, 2019
Hi Sir,
I had ordered a laptop HP Pavilion x360 Core i3 8th Gen from flipkart on 3rd of March 2019 from 'flipkart assured'.
The seller as shown in the bill is: Tech Connect Pvt Ltd, Next to Hilton Double Tree Hotel, Golf Course Road, Sec-56, Gurgaon, Haryana.
The box contained a RIM of A-4 size sheets of Trident company instead of laptop.
Flipkart is not providing a proper solution to my problem. I have requested 5 times to flipkart to request a refund and a fraud complaint against the company. As i was unboxing, i take a video every time for security so i have a video...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Flipkart — they are not returning my product on flipkart and says without price tag it is not possible

 mohsinkhan1710 on Mar 15, 2019
I am Mohsin Khan I order a Fastrack watch on 20th Feb and it does not have price tag and it is defective product but they say without price tag we will not return the product. I talk with them on flipkart customer support one executive say it is possible and disconnect the call and other one say it is not possible.
My mobile number is [protected]. I want to return that defected product....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — mobile/complaint about selling used mobile

 ashisasutosh on Mar 15, 2019
I was purchased a cellphone panasonic eluga ray 700 through flipcart online shopping on 29.09.2018 with invoice no faa2gv[protected] but panasonic customer care told me that cellphone was purchased in april 2018. How can it possible. I can't get benefit my warranty period while there are some problems in my phone. So i want my warranty period back so kindly give me....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Flipkart — gift card expiration

 vsidn on Mar 15, 2019
We had gift cards worth about rs.9500 in our account, which we got as a gift. We used the gift card coupon codes to add it to the account. Flipkart app did not mention the expiry date for the gift card. However, when we recently checked, we find that the gift card amount is 0. When we checked with the flipkart customer care, they mentioned that it has expired. The flipkart app did not give any indication or warning about the expiration. The stand of the customer care is that the gifter should have informed of the expiration and there is no further action possible from their side. The is the same...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — return of product sofa cum bed

 [email protected] on Mar 15, 2019
Dear sir,
I have ordered a sofa cum bed from flipkart and prepaid the whole amount 8856, but the product which was sent to me was defective therefore i initiated the return for which company has picked up the product but not updated in the flipkart app. Also they said that item can't be returned it can only be replaced but the product which was shown in picture is way too different from the real product therefore i decided that i don't want the product anymore but flipkart customer care says that they cannot initiate return and i have to take the replacement of product, which i don't want....
Complaint comments  Read comments Complaint category Furniture

Flipkart — samsung a50, 6gb-64gb

 pratikchatterjee on Mar 15, 2019
I recently ordered a samsung galaxy a50 (6gb ram & 64gb internal storage) and got the mobile on 13.03.2019. The mobile is defective; i am facing few issues with this mobile.

1) heating issues

2) battery down drastically

3) camera picture quality is very bad

4) in my home (Pin 700035, dakshineswar) i am getting aiirtel 4g signal in other mobile, but i am not getting any signal of airtel in that particular mobile in my home. I have tried that airtel sim in other handsets and i am getting 4g signals in those mobiles, but not on samsung galaxy...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Flipkart — mitashi 1 ton 3 star ac

 Krishna Kishore Pujari on Mar 15, 2019
Please look into the following issue.

No response from mitashi to the mail we sent and the phone number given to us by flipkart to reach out to mitashi is not reachable.

This is absolutely unacceptable and i deeply regret my decision of buying from flipkart. I need an action taken on this asap unless you want us to die in this summer in the scorching heat.

We have been facing the issues from 2nd day of installation. Complained couple of times, one technician came and asked us to install the gas and told the unit is not properly installed.
The...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — delivery challenge

 babujaiswal on Mar 15, 2019
We had ordered a mobile hand set & it was confirmed to be delivered to our address on 13th as per the flipkart website report & as per the conversation with the flipkart consumer care center team. But its 15th now & still there no no one who can let us know as what is the status of our order & why is it delayed & when will it be actually delivered.
As per the attached screen shoot one can see that the product is been delivered to our local delivery office on 13th only but there is no information as why is it getting delayed....
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Flipkart — product not delivered, reflecting delivered in app

 shiva cva on Mar 15, 2019
Hi,

I have ordered valtos engineered wood tv unit on monday 11march 2019, and i got a message that it has been delivered, but there is no such product is delivered. I have all the screenshot of tracking and sms from the shipment service. I have been a flipkart plus member and this is the first time i'm disappointed with this service, i have paid for this product, i don want my hard earned money to go for nothing. Kindly track this shipment and revert me asap. Attaching all the necessary screenshot.
I have contacted flipkart customer care service lot of times fr yesterday and...
Complaint comments  Read comments Complaint category Other

Flipkart — refund didn't get me.

 Aman Doolot Anish on Mar 15, 2019
I received a different product. I returned this product.
Flipkart is promise me your problem will be solved 24 hour but now...

I didn't get my refund from flipkart.
My product order i'd no.
Od[protected].
Flipkart refund promise day[protected]
But now 15march.
Please solve my problems.

Refund update: thanks for reaching us. Seller has refunded rs. 1859 to your bank account/credit card on 28 feb 19 and it will be credited by[protected].in case of any delay, please check with your bank using refund reference number arn...
Complaint comments  Read comments Complaint category Credit Cards

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