Flipkart
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 69%
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35490
COMPLAINTS
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Flipkart Customer Care

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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4753
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1953

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
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4279
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2174
+91 12 4615 0000  [Corp Office]
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1240
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939
+91 80 4908 3910  [Grievance Officer]
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1394
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1103

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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69%
Complaints
35490
Pending
411
Resolved
23860
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 09:00 am - 06:00 pm
Sun Closed

Flipkart Complaints & Reviews

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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I bought a Flipkart smartbuy dry iron 1000 from Flipkart which order I'd is
OD[protected] dated on 04 July 2020 and its comes with 2 years warranty after 1 year complete, it's not working then I having visit to service centre, service centre executive says it's replace by the company" this statement on 25 September 21 but still today I can't get my replacement product or refund any.
Oct 26, 2021
Complaint marked as Resolved 
Since nobody from Flipkart to escalate this issue.
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notified about the posted complaint.
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    Ordered 1kg of peanut butter from Flipkart but received expired product where a fake manufacturing date sticker was placed over the original manufacturing date
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      I had purchased soch dress material (costing Rs1849)which was delivered on 3rd Oct 21 and I made return request on 4th Oct...
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      Dear flipkart,

      I've purchased a JK tyre worth rs.2685/- which was delivered on 15/09/2021 September through...
      +2 photos
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      Very poor quality of product Bajaj GX 1 mixer grinder ordered through Flipkart Order ID - OD[protected] first one came...
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      Hi Team,
      I ordered product and they mentioned in as delivery 21 st delivery representative called and he will come...
      +1 photos
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      I've booked a top 19th September but it was not delivered on time. Then I tried to cancel the order but unable to do it. I...
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      I am bikas karati. I ordered a Infinix 40inch tv.My order id is OD[protected]. The tv has a problem. It turn off autometically...
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      I am plus member of flipkart from last 3 year but today flipkart blocked my account. I ordered adidas shoes worth rs2200 and the product I received was completely different so I applied for return but they rejected the return of the item 5 times and now they have blocked my account. Please help me to unblock my account and returning the money ASAP
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        Iam ordered a sound bar in Flipkart via Paytm wallet. Two times I’ll ordered it. It’s price is 3999.00 + 3999.00 =7998...
        +5 photos
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        I bought iphone black 128 GB on 2nd october from flipkart by paying Rs 44149. I cancelled the order on the same date because...
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        I bought IFB washing machine form flipkart and received product on 14/10/21 and found its defective so I place replacement order on the same day and till date I.e. 23/10/21 no Solution provided by the seller

        My order number is - OD[protected]

        And they misguided flipkart representative over call.

        I try to contact them several time but till date no solution provided.
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        notified about the posted complaint.
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          Ordered washing achine on 2nd October, received on 3rd, installation team came on 4th and said it is defective and now after...
          +6 photos
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          The product received wasn't working and on checking the product isn't genuine and wanted to return or get replacement for...
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          Worst service by flipkart...dont buy from them..ordered in biliion sale on 01.10.2021 and received on 18.10.2021 great speed by flipkart.

          Installation guy came on 23.10.2021 and checked that the order received different color. though received different I was in urgent for fixing the item. So asked him to do installation. when opened he found that the diwan is defective due to lack of screw inserts on one of the wood plank. so he said he will put a replacement. So agreed.

          But flipkart is accepting returns only instead of replacement. Taking my money with them for 25 days and not (return not completed and refund also) sending me good product/replacement. I will go to consumer court for doing this.
          Flipkart customer support has been
          notified about the posted complaint.
          Oct 23, 2021
          Updated by Satya Srinivas Mudapaka
          order ID: OD[protected]
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            I want to change my flipkart mobile number.I lost my registered mobile number.Please get it touch with my email id given here.
            Thank you
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              I got this product 2 times defective. Let me explain to you in detail, Actually, one month ago I have ordered a "LUMINOUS...
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              I ordered ROYAL Enfield helmet but I received smartbuy helmet product which I wasn't ordered and the seller Retailnet company stick some other barcode in the box (order ID:OD[protected] and I applied for replacement waiting for 48hrs and still no reply from Flipkart side.
              Flipkart customer support has been
              notified about the posted complaint.
              I don't know why Flipkart making too slow to replacement process
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                Finally it's time to deactivate my Flipkart account permanently after when I use Rs 932 Flipkart Wallet balance .I'm just...
                +1 photos
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                I ordered a shoe from Flipkart on 27 September on that day price was ₹699.
                And that order was cancelled by Flipkart...
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