Flipkart Complaints & Reviews

Have been trying for a long time to collect 2500 supercoins from flipkart which can be redeemed against a flipkart shopping voucher worth 5000.The expiry date for voucher is 31st october.I made enough purchases(10's of thousands) to acquire the required points within the deadline...But now they r not crediting the deserved super coins on time.was supposed to get 100 coins on 28th for the purchase of a smartphone but haven't got it yet.Its gonna be of no use to me after 31st as the voucher am planning to buy with those coins will expire on 31st, as per new flipkart policy.

I ordered one acer laptop for my studies on 16th october and the promise date of delivery was 22nd october and then on 22nd i made a call to flipkart and then they said your promise date is 29th october and on 29th again i called and then they said the date 3rd november and i already paid the payment and my order is not packed by the seller yet its been 15 days.

I ordered a realme phone on 24th of October 2020. On 28th October, I got a message that my order is out for delivery but I haven't received it yet. I have tried to contact customer care but they always say the same thing 'it is showing out for delivery and you will get your order soon'.

I am really losing my patience. I have ordered products till date but this is the first time I am experiencing such carelessness from Flipkart. Kindly resolve this issue asap or guide me through the refund process.

Attached the screenshot of the same. Thanks.

Service Type - Mobile Order no - OD[protected] Transaction id - Consumer to update Date of purchase/transaction -17/10/2020 Amount paid –7964/- Reg mobile no - [protected] I ordered Mobile from company but they didn’t provide me order due to courier company denied for delivery order your delivery boy deny to accept my exchange phone without any genuine reason.

Filpkart team take 4 more days from me but I am still waiting for my product delivery,

I want product

Mob-[protected]

When ever i try to order a phone it gets cancelled.. it works like a scam.. i paid with card and waited for 2 weeks for the refund!! When they don't have the product then why are they listing the product..

Dear sir,

Flight cancelled by airline Why I want to bear all this charges ?

PNR- HGVBR
E-ticket no[protected]

For your reference I have clearly mentioned break up of charges I need my full money back which I paid.

Total paid amount - ₹15186 + 413 super coins.
Deductions.
Air line cancellation charges -. ₹500
Flipkart cancellation charges - ₹1298
Flipkart Convenience fees - ₹879
Total deductions - ₹ 2677

Refundable amount - ₹12, 508

Kindly do the needful.

Dear Sir /Madam,

I Ordered Acer aspire 7 on 19th October 2020 in big billion days having Order ID-OD[protected].I purchased the laptop at Rs.49990/-.(I pay Rs.47240/-after instant discount on Bank offers)

As my location bearing pin code 515571 is not serviceable, I preferred near by pin code 515591.

Due to mismatch of pin code, delivery partner has not deliver the product and returned it to seller with inform me. Flip kart cancelled my order on 30/10/2020

The present price of above laptop is Rs.54990/- Because of cancellation of this order I loss Rs.5000/- .So, Kindly help me to get the product at same price or to revocation of cancelled Order.

Hi, this is Ishwar kushwaha who oredered a Kodak tv. Order is delivered on time. When the installation date 29/10/2020 came and i recieved a message in that message i got the information regarded to the techinician and his contact number. But when i call him he refused to come. After that i raised a complaint to the customer care and told everything what was actually happens. But in return what i got. Delay... Delay... Delay... The installation date extended to 4th Nov...
Just after one day Date again extended
To 5th november.

Still the name of technician( VISHAL PANCHAL) and his phone number is showing in my account. I am helpless. Flipcart is worst company. Customer care are not giving me proper answer.

I will never suggest anyone to buy anything from flipcart.

Wrong product delivered 2nd time in replacement.

Dear Team,

I have ordered Iphone 10 from Flipkart which was cancelled on 19th oct 2020 and till the times I did not received refund.
Kindly do the needful on urgent basis.

FMPP[protected]
Wed, 21st Oct
1:14 pm
Jhajjar
Your item has arrived at a Flipkart Facility
Wed, 21st Oct
10:52 pm
Jhajjar
Your item has left a Flipkart Facility
Thu, 22nd Oct
3:56 am
New Delhi
Your item has arrived at a Flipkart Facility
Fri, 23rd Oct
4:59 am
New Delhi
Your item has left a Flipkart Facility
Sat, 24th Oct
6:34 am
Bengaluru
Your item has arrived at a Flipkart Facility
Sat, 24th Oct
12:46 pm
Bengaluru
Your item has left a Flipkart Facility
Sun, 25th Oct
7:34 am
Dobbaspet
Your item has arrived at a Flipkart Facility
Mon, 26th Oct
3:17 pm
Dobbaspet
Your order could not be delivered today and will be delivered in the next 3 days.
Tue, 27th Oct
6:37 am
Bangalore
Your item has left a Flipkart Facility
Tue, 27th Oct
9:29 am
Bangalore
Your item has arrived at a Flipkart Facility

On the above order I made the payment of Rs 3615/- on 15th Oct 2020, around 12.32 pm, vide Paytm Wallet linked to my mobile number [protected]. Paytm confirmed that the payment credited to Flipkart vide PZT[protected]N4Z9P02, for the order which I raised OD[protected] on 15th Oct when your sale was open. But the order not confirmed, my paytm wallet got debited for the amount of RS 3615 ( attached the paytm wallet statement from 15th Oct on wards). I ordered a number of other items but no issue on those.

You can see the another order with you and the item for that paid and it got cancelled as well, no issue in that order. Only issue is with the 15th Oct order which I paid through Paytm Wallet and up to know I'm not got the credit for the unconfirmed order amounting Rs 3615

I clearly highlighted in the yellow in the attached statement,

Greetings,
I have come across google play cards on flipkart store, which are being sold more than its MRP . Products MPR is 1000 and is being sold at around 1300 RS. I find it quite illegal to sell a product more than its actual MRP . Over the extra price, Flipkart is adding delivery charges to this google play gift card which dont seem legit . I tried to contact to their customer support. All their agents were I'll mannered and left the chat 6 times . No agent answered me .Nor theirs any accountability in their system for such employees . Their agents are truly unprofessional and are just getting paid for sitting without resolving the customers issues.
1) I will be attaching the chat proof of agents. 2) The Product with is being sold at more than its actual MRP . I will be registering this case in consumer court too personally, as per the records I have forwarded this matter to you too.

Best regards Humaiz

Tv purchased on 21-Oct and delivered on 24-Oct (Order Id OD[protected]. It was promised that installation would be done within 48 hours. That was not done.
When I called on 26-Oct I was told that it would be done by 11 pm on same day. That too did not happen
When I called on 27-Oct (Incident Id: IN[protected] I was told that the installation was cancelled since my contact number was not reachable. But there was no SMS or email sent mentioning that the Technician is trying to reach me.
Again when I called again on 29-Oct to check status on this incident I was told that it was auto closed by the system. So I logged another complaint (IN[protected] and spoke to the senior Executive who told me that the new date for installation is 4-Nov.

So I decided to investigate and called Jeeves the company that handles installation for Flipkart and I was told that THERE IS NO TICKET LOGGED BY FLIPKART for installation of my TV!!! It means that all this time Flipkart was bluffing regarding the installation.
It is also indicated by fact that while the Flipkart system is able to call me they claim the installation person was not able to reach me. To avoid any such problems I even gave them my alternate number on 26-Oct and was told that it will take upto 29-Oct to get it updated in the system...4 days to update a contact number!!!
Additionally there is no email Id available for raising grievances. In fact they did not even send an email / SMS for every complaint that I have logged. I had to maintain record of these details .

Going by the other complaints regarding Flipkart installation this has been a regular problem faced by many customers. If the company is seriously committed to serving its customers and retaining them it should address this problem IMMEDIATELY!

Product not Received but they are ready to give 2 INR refund instead of the actual price 463.

Please investigate:

Order Id in Flipkart: OD[protected]

I ordered a laptop 'Lenovo Ideapad S145 Ryzon R3' on 17th October, but the product still didn't get delivered to me. I am calling customer support daily but of no benefit. They are only saying they have escalated the issue and wait for 24 hours, but the problem is not being resolved. It normally takes 2-3 days to deliver to Hyderabad, it has already been more than 13 days. really disappointed and angry with Flipkart service.
While tracking on ekart logistics (Tracking id- FMPP[protected]), I get to know the product reached to my nearest hub on 27th October but the next day it was dispatched back to the previous hub without notifying me or clarifying anything.

I had ordered two blankets.. today on delivery i got only one blanket which is different in colour and size. Another one is missing. From 1-2hrs till i recieved my order i am calling on customer care. The machine says our team member will call in 22minutes.. till now no calls.. its harrasing.

During order I had mention billing address with gst detail and shipping address. But invoice generated over the same with same shipping address.

Contact with customer executives, they refuse to update invoice, and mention that they have some legal restrictions.

Kindly help for same.

Order id- OD[protected]

I have ordered for Boult Audio probass black colour Bluetooth headset on 16th Oct. On 21st Oct I have recieved the product but was in white colour.

Raised a replacement request twice but both the time it got rejected as I am not ready to provide my ID proof.

I don't understand why is this replacement policy so? When user wants to buy a product no photo ID is required but while replacement of product it is required..

The best part is Flipkart doesn't even ask KYC details while sign up!!

Yet to receive an update from Flipkart

I ordered on 18th October the shipping and delivery date change day to day.order id-OD[protected].