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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 830

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K
Karthick Sathrukkanan
Oct 31, 2020
Resolved
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It's been almost 2 weeks, still I didn't receive my refund amount for the product I have bought. Trusting FK executives i have paid the amount twice since they told that UPI transfer was not visible in their application. So I have paid 1700 through cash. Executives confirmed that my amount will be refunded within 2 days. Nothing happened, and no solid update from your end apart from extending the ETAs and closing tickets without customer confirmation. I have lost my patience and trust. You have made me feel that I have done a blunder.

Already I have provided all the bank transaction details and other related details which I received from UPI and the bank. They clearly mentioned that the amount has been dispatched to merchant's account. I have provided the ticket numbers and emails as well. What else is required ? Not a single mail with a solid update. Just they keep on saying that we are working with the service.

I am tired, keep on following up with executive. Please initiate the refund and resolve this today.
+3 photos
Sep 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2020
Flipkart Customer Care's response
We will revert on it.
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    D
    Deepaksarsana
    Oct 31, 2020
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    I have ordered a Realme7 mobile on flipkart on 16 Oct 2020 with a delivery date of 20 Oct 2020. But Flipkart is postponing my delivery time to time it has postponed it 6 times till now. They are forcing me to cancel my order as I purchased it on offer at low price saying that they will not deliver it.
    I want my product and compensation for my time and mental harassment.
    My order I'd is OD[protected]
    Flipkart customer support has been notified about the posted complaint.
    Flipkart is worst and fraud website, never be fool again by preferring Bogus Flipkart.
    My son had been placed the order on 16th October 2020, Flipkart mentioned that"yet to be delivered" Blue dart FDSP[protected]" expected delivery on 30th October 2020, which is neither delivered till now, nor could be tracked in in the website of Flipkart or Blue dart by customer and experienced customer support representative of the Bogus Flipkart.
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      P
      Pramod Raktade
      Oct 31, 2020
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      Address: Yogesh Patil, Navin vashat shivanakwadi,Near mauli Treders white house shivanakwadi --416143

      We ordered of 2 teddy bear with order no. OD[protected]
      We also paid Rs.774/- of that 2 teddy bears qty. but we recived only 1 teddy bear. Please check and take action & give us 1 teddy bear against that order.
      PH NO-[protected]
      [protected]
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
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        G
        Goutam2020
        from Powai, Maharashtra
        Oct 31, 2020
        Resolved
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        Resolved

        I bought REEBOK
        HARMONY PRO LP Running Shoes For Men, but I got different Product altogether, so I opted for return but my return request is getting cancelled and I have called customer care more than 50 times over 2weeks but with no resolution. The Product is under 30days return policy which ends in Nov 15, still my return request is not being accepted. Please look into this matter
        Nov 7, 2020
        Complaint marked as Resolved 
        Finally got my refund
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 02, 2020
        Flipkart Customer Care's response
        We will revert on it.
        Nov 04, 2020
        Updated by Goutam2020
        Yet again flipkart has rejected my return request. And also not refunding my money..this is the 5th time my return request is rejected.Please resolve ASAP
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          S
          sahil Bhaskar
          Oct 31, 2020
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          Hello Sir
          Hope you doing well!

          I would like to inform you that I have ordered rebook shoes and my expected delivery was 28 Oct 2020. Again it was changed to 30th October by Flipkart giving me the excuse that due to problems in the logistics department flip kart was unable to deliver your product. But till today I have not received my product and expected delivery for my product is still not clear to me. I don't know what the hell wrong is going on with your logistics department. I am in Mohali for the last three days due to this product and I have paid rent more than the cost of my product. I do not know why the company is making a false commitment to deliver the product if the company is unable to deliver so.

          My order id is:- OD[protected]
          My ecart id:- FMPC[protected]

          Please look into this matter on a priority basis and deliver my product as soon as possible
          Flipkart customer support has been notified about the posted complaint.
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            E
            Er. vinit kumar
            Oct 31, 2020
            Resolved
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            Resolved

            I have ordered an iphone se from flipkart on 16th oct 2020 n the date of delivery was 18th october which lately changed to 25th oct and now it is 31st oct and still product has not been delivered... customer care is totally unsupportive and if it is delivered after that much of time who is liable for the warranty for the period between date of purchase and date of delivery
            +1 photos
            Aug 14, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 02, 2020
            Flipkart Customer Care's response
            We will revert on it.
            They are forcing me for cancelling my order and to fresh order the same device with a rate difference of about 6000 rs.
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              A
              Aakashzore
              from Mumbai, Maharashtra
              Oct 31, 2020
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              Dear Team,

              I was raised poco M2 Pro order dated 21/10/2020 & it was received dated 24/10/2020. After received i was checked mobile function & i observed there was i saw no proper internet operate in poco M2 Pro, I think may be it was network issue so i ignore next two days but same Sim I insert in other mobile then internet function run smooth .For Testing purpose again I insert other Sim in Poco M2 pro mobile but same observe not internet operate as well as after calling no proper voice reached at other mobile . Mean time without used 30 to 40% battery discharge with in 2 hours .Then I was raised replacement option dated 28/10/2020 due to phone performance but last 3 days flipkart team not given proper response & today morning i got message from flipkart your replacement option not acceptable from Seller.

              Team there ins number of time i had purchase mobile from Flipkart but never i got such type issued & as per policy with 7 days i given request for replacement not for refund .
              I buy phone from Flipkart not from any seller so seller remarks is not acceptable .

              Reagrds
              Aakash Zore
              [protected]
              [protected]
              [protected]
              Flipkart customer support has been notified about the posted complaint.
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                A
                ayush197
                from Gurgaon, Haryana
                Oct 31, 2020
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                I have ordered a Chimney from flipkart which was supposed to be delivered on 27th Oct which was acceptable to me.But now the delivery date is changed to 15th Nov. I have purchased this to gift it to someone on 30th Oct. Since now its coming after 30th this product is of no use to me. Thats the reason i asked them to cancel the order. Flipkart has refused to cancel the order. The product will be of no use to me now as its not delivered as per the expected timeline. My ask is flipkart should cancel the order and refund my money.
                My Order ID is : OD[protected]
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Abin k r
                  Oct 31, 2020
                  Resolved
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                  Resolved

                  I had ordered a home theatre from flipkart on 17th october, and the product was delivered on 18th which was not working(power not coming to device). I raised a complaint on the same and they approved replacement. And promised to deliver on 22oct. Then they postponed the date again to 31st oct 2020. When i checked with customer executive, she informed that the product is not yet shipped. I want a resolution for this issue. If they are not able to deliver the product, Refund the amount.
                  +1 photos
                  Nov 1, 2020
                  Complaint marked as Resolved 
                  Seller sent the replacement, but it took 3weeks for replacement
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 02, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    A
                    aryandebabrata
                    Oct 31, 2020
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                    Cello venice frige water bottle 299rs
                    rs quality tc 104 379
                    topredo 360spin floor cleaner 658

                    total 1336 rs
                    +2 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 31, 2020
                    Updated by aryandebabrata
                    two snap of order item also
                    its been 16 days no solution very rude also

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                      K
                      Kalpesh Wani
                      Oct 31, 2020
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                      Not accepting CRT TV exchange

                      Hello sir,

                      I have placed an order of lg tv in exchange of CRT TV in offer period. While delivering the product the delivery guy didn't accept the CRT TV in exchange saying that from top management we received the order to not received any CRT TV. If it is so then why flipkart is not informed me about this earlier.
                      And the behaviour of delivery agent was so harsh that he is considering himself a owner of flipkart and...
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                      N
                      nikasingh
                      Oct 31, 2020
                      Resolved
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                      Resolved

                      Address: A/5,231,Umiya Complex,Phase 2,Near Ganesh Mandir Road, Titwala East (421605) Mumbai

                      I have placed my order of Acer Aspire 7 laptop on 16th October 2020 and still haven't received.
                      order Id-OD[protected]
                      tracking id-FMPP[protected]
                      Incident ID-IN[protected]

                      Customer care people are not at all helpful. They'll say just give us a minute and will put your call on hold and within a min they'll disconnect. Haven't faced such issue with any other website. Registered complaint against my product which is still unresolved.

                      They are not even cancelling my order as it is already paid. Its been more than 15days today.
                      Atleast provide me with some details where my issue can get resolved or just refund my money.
                      Aug 28, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Nov 01, 2020
                      Updated by nikasingh
                      Promised delivery date has been changed 3rd time
                      Verified Support
                      Nov 02, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      i have also ordered acer aspire 7 and mine aslo is not delivered yet and now they have given me the promise date of delivery 3rd november but my order is still not packed yet.
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                        A
                        Abhilashnarayanan12
                        Oct 31, 2020
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                        Have been trying for a long time to collect 2500 supercoins from flipkart which can be redeemed against a flipkart shopping voucher worth 5000.The expiry date for voucher is 31st october.I made enough purchases(10's of thousands) to acquire the required points within the deadline...But now they r not crediting the deserved super coins on time.was supposed to get 100 coins on 28th for the purchase of a smartphone but haven't got it yet.Its gonna be of no use to me after 31st as the voucher am planning to buy with those coins will expire on 31st, as per new flipkart policy.
                        +1 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Oct 31, 2020
                        Updated by Abhilashnarayanan12
                        Supercoins were not credited today also.So to make up the coins i needed i purchased hotstar subscription from flipkart so that i will get 200 coins and i will be able to buy the voucher using 2500 supercoins then..Then i went to vouchers section to redeem these coins against 5000₹ gift cart gift voucher and i saw they removed it from the list even though its expiry date was not finished..I did check like 10 mins before buying the hotstar subscription to make up for additional coins and i am sure it was there..it was as if at first they intentionally delayed my supercoins and then when i found another way to collect the necessarry supercoins even at the expense of subscribing to hotstar using 1500 rs, , they just removed the voucher from list.Not very customer friendly 😅
                        Verified Support
                        Nov 05, 2020
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry for the trouble caused with the order ID: OD[protected]. We would like to inform you that the seller has added Rs. 1000/- as a goodwill gesture in the E-gift voucher wallet of your Flipkart account which will be having one year validity. Your understanding is requested.
                        Nov 11, 2020
                        Updated by Abhilashnarayanan12
                        Yea i received that gift voucher but i lost 5000rs coupon ...never mind.. Appreciate the efforts 😄🖐️🖐️
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                          S
                          samy17301
                          Oct 31, 2020
                          Resolved
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                          Resolved

                          I ordered one acer laptop for my studies on 16th october and the promise date of delivery was 22nd october and then on 22nd i made a call to flipkart and then they said your promise date is 29th october and on 29th again i called and then they said the date 3rd november and i already paid the payment and my order is not packed by the seller yet its been 15 days.
                          +1 photos
                          Feb 3, 2022
                          Complaint marked as Resolved 
                          My product was delivered to me
                          Flipkart customer support has been notified about the posted complaint.
                          Nov 01, 2020
                          Updated by samy17301
                          Today is 1st november and my order is not even packed yet, its been 17 days when i order and they are giving me dates and dates.

                          Verified Support
                          Nov 02, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          Nov 02, 2020
                          Updated by samy17301
                          ok please be fast
                          Nov 03, 2020
                          Updated by samy17301
                          Today is 3 november and my promise delivery date is today and my order is not even packed and flipkart's customer care is so useless, they put call on hold and then disconnect, i paid my all the money and its been 20 days now

                          Nov 05, 2020
                          Updated by samy17301
                          Today is 5 november and no updates from flipkart, my laptop is not packed yet worst service, they looted me
                          Nov 06, 2020
                          Updated by samy17301
                          Reply fast please i m waiting from 22 days for update
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                            S
                            Saad Anwar
                            Oct 31, 2020
                            Resolved
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                            Resolved

                            I ordered a realme phone on 24th of October 2020. On 28th October, I got a message that my order is out for delivery but I haven't received it yet. I have tried to contact customer care but they always say the same thing 'it is showing out for delivery and you will get your order soon'.

                            I am really losing my patience. I have ordered products till date but this is the first time I am experiencing such carelessness from Flipkart. Kindly resolve this issue asap or guide me through the refund process.

                            Attached the screenshot of the same. Thanks.
                            +1 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 02, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              anurag prasad singh
                              from Delhi, Delhi
                              Oct 30, 2020
                              Resolved
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                              Resolved

                              Address: 17/110 Kalyanpuri delhi - 110091

                              Service Type - Mobile Order no - OD[protected] Transaction id - Consumer to update Date of purchase/transaction -17/10/2020 Amount paid –7964/- Reg mobile no - [protected] I ordered Mobile from company but they didn’t provide me order due to courier company denied for delivery order your delivery boy deny to accept my exchange phone without any genuine reason.

                              Filpkart team take 4 more days from me but I am still waiting for my product delivery,

                              I want product

                              Mob-[protected]
                              +4 photos
                              Aug 27, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 02, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                P
                                Pranoy10
                                Oct 30, 2020
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                                When ever i try to order a phone it gets cancelled.. it works like a scam.. i paid with card and waited for 2 weeks for the refund!! When they don't have the product then why are they listing the product..
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
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                                  M
                                  Mohamed aabid
                                  Oct 30, 2020
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                                  Dear sir,

                                  Flight cancelled by airline Why I want to bear all this charges ?

                                  PNR- HGVBR
                                  E-ticket no[protected]

                                  For your reference I have clearly mentioned break up of charges I need my full money back which I paid.

                                  Total paid amount - ₹15186 + 413 super coins.
                                  Deductions.
                                  Air line cancellation charges -. ₹500
                                  Flipkart cancellation charges - ₹1298
                                  Flipkart Convenience fees - ₹879
                                  Total deductions - ₹ 2677

                                  Refundable amount - ₹12, 508

                                  Kindly do the needful.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    S
                                    Sai1810
                                    Oct 30, 2020
                                    Resolved
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                                    Resolved

                                    Address: Bangalore

                                    Dear Sir /Madam,

                                    I Ordered Acer aspire 7 on 19th October 2020 in big billion days having Order ID-OD[protected].I purchased the laptop at Rs.49990/-.(I pay Rs.47240/-after instant discount on Bank offers)

                                    As my location bearing pin code 515571 is not serviceable, I preferred near by pin code 515591.

                                    Due to mismatch of pin code, delivery partner has not deliver the product and returned it to seller with inform me. Flip kart cancelled my order on 30/10/2020

                                    The present price of above laptop is Rs.54990/- Because of cancellation of this order I loss Rs.5000/- .So, Kindly help me to get the product at same price or to revocation of cancelled Order.
                                    +2 photos
                                    Oct 31, 2020
                                    Complaint marked as Resolved 
                                    I call to flipkart customer care they said sorry for the inconvenience again and again .They donot resolve my issue.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 05, 2020
                                    Flipkart Customer Care's response
                                    Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 47240 for order ID: OD[protected] on Oct 30 2020 and should have reflected in your bank account by Nov 09 2020. Request you to note down the ARN: 74056630305030360305131. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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                                      I
                                      Ishukk007
                                      Oct 30, 2020
                                      Resolved
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                                      Resolved

                                      Hi, this is Ishwar kushwaha who oredered a Kodak tv. Order is delivered on time. When the installation date 29/10/2020 came and i recieved a message in that message i got the information regarded to the techinician and his contact number. But when i call him he refused to come. After that i raised a complaint to the customer care and told everything what was actually happens. But in return what i got. Delay... Delay... Delay... The installation date extended to 4th Nov...
                                      Just after one day Date again extended
                                      To 5th november.

                                      Still the name of technician( VISHAL PANCHAL) and his phone number is showing in my account. I am helpless. Flipcart is worst company. Customer care are not giving me proper answer.

                                      I will never suggest anyone to buy anything from flipcart.
                                      Nov 1, 2020
                                      Complaint marked as Resolved 
                                      Prblm solved by flipkart
                                      Flipkart customer support has been notified about the posted complaint.
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