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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 224

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J
Jyotsna Shyam
Jul 29, 2021
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Address: Mandla Madhya Pradesh

I'm complaining my account balance is minus 1177/- RS. I'm any information cut my money. It's very reduculus hdfc is very dessapoint in all customers... Answer me why cut my money in mirevenue hold through gefu...
HDFC Bank customer support has been notified about the posted complaint.
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    Selvadams
    Jul 29, 2021
    Resolved
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    Resolved

    Address: Thoothukudi

    The hdfc bank has put a hold on my funds of rupees 619 as mi revenue hold through gefu, account details is
    Account number: [protected]
    IFSC - HDFC0001104
    Branch: Thoothukudi branch
    Account type: Salary account
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
    Sep 3, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 02, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by August 06, 2021. Request your co-operation and patience in the interim.

    -Zubin
    HDFC Bank Customer Assistance.
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      Prabhusanthosh
      Jul 29, 2021
      Resolved
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      Resolved

      Address: banglore

      I have a credit card due and i have in a position where i cant pay the full amount currently however that the collection agent called me and told me that he will help me to sort this and avail the option as a EMI but for that they want to verify the address once the verification done. they are forcing me to pay the 40K per month which is my total income.
      Collection agent visit my home every day that to morning 6 AM and he will be standing near my gate everyday.

      This is really a mental torcher which is giving me a thought to commit a suicide in front of your collection agent. and the collection agent was saying me that he understand my financial situation but his manager is rude to him and if he will not collect the 40k today 29.07.2021 he will come and shout to my family.

      I request you to look into this please before i die. I can pay 20000 each month until due over direct to bank not to these collection agents

      Thank you for saving my life
      Sep 4, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 31, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to contact our Phonebanking officers at https://bit.ly/3fhSez4 to review your request for further assistance.

      -Zubin
      HDFC Bank Customer Assistance
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        Hello Bank,

        I am not doing any international transaction but in my account, 151.12 amt was detected on 28Th July 2021 & 15.43 amount on 27Th July 2021.

        Please let me know the details of why this amount was deducted from my account

        Cust Id : 32068570

        Transaction Details :

        1) DC INTL POS TXN MARKUP+ST[protected]MIR[protected] = =151.12 amt
        2) .DC INTL...
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        Sourabhgole94
        Jul 29, 2021
        Resolved
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        Resolved

        Hi
        I did open an account with HDFC bank 3 months ago.
        Since then I have tried to use net banking but I am not able to add a beneficiary.

        When I log in and choose to add beneficiary but after entering the account number of beneficiary it demands the IFSC code of the same but in the box provided I cannot add the code manually neither it searches on the internet.

        I have called customer care many times but after receiving the call they abruptly cut the phone.

        I have no doubt now about the pathetic service of this bank.
        Aug 31, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          D
          drishabh1997
          Jul 29, 2021
          Resolved
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          Resolved

          I had done a online transaction. Where the transcation was failed. Amount got deducted. Then after few minutes I received a message from bank saying that the amount has been credited to my account . It’s 2 days . Still amount has not been credited . I hope you do the needful
          Jul 30, 2021
          Complaint marked as Resolved 
          Recieved the amount from the bank . Thanks a lot. It just took 1.5 days from the date of lodging the complaint.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly share the transaction details i.e. transaction date/time for us to assist you further.

          -Zubin
          HDFC Bank Customer Assistance
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            S
            sujatha chittibomma
            Jul 29, 2021
            Resolved
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            Resolved

            I have purchased few Kurt's from AJIO and paid through UPI which is connected hdfc bank .

            I have returned the products and the refund amount was initiated 10 days back and the amount is still not credited in my account
            Sep 3, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 31, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              Y
              Yugant.n
              Jul 28, 2021
              Resolved
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              Hdfc bank has deducted ach debit charges in my account without any prior information. I am not aware why this amount was deducted. I was deducted amount of ₹590 from my account. This is happened for 2 time in a row

              The bank people are not responding i have tried calling them and i have also mailed them regarding this issue.

              It would be helpful if i get my money back asap
              Sep 3, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance.
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                M
                Mohamed Riyazudeen
                Jul 28, 2021
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                DCD deduction

                Hi This is mohamed riyazudeen,

                On 27th There is a false transaction happened in Debit Card.

                Rs. 590 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction. Today i.e. on 28th evening when i visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use HDFC Bank...
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                S
                Sdash543
                Jul 28, 2021
                Resolved
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                Resolved

                There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials i have not received any message/mail from bank end.

                Due to this my s

                Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query

                Please do it as soon as possible I can't do the transaction .

                Thanks .
                Sep 17, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 03, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3xjhxae with your application/account number, complete address of Branch where the same was submitted as per web site ( Along with IFSC code) and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

                We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                -Shweta
                HDFC Bank Customer Assistance.
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                  S
                  Sdash543
                  Jul 28, 2021
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                  Hi,
                  There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                  I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials i have not received any message/mail from bank en

                  Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query.

                  Please do it as soon as possible I can't able to do transaction .

                  Thanks
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    giri ks
                    Jul 28, 2021
                    Resolved
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                    Resolved

                    Address: INDIRA APPAYANNA BUILDING 23/2A, VENU GOPALASWAMI TEMPLE STREET NEAR, DE GRAND HOTEL

                    Im unable to transfer funds im getting error. i visited the branch and updated KYC but still not resolved from 1 month. i am not happy with the service of bank.
                    Sep 2, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      G
                      giri ks
                      Jul 28, 2021
                      Resolved
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                      Resolved

                      Address: INDIRA APPAYANNA BUILDING 23/2A, VENU GOPALASWAMI TEMPLE STREET NEAR, DE GRAND HOTEL

                      I visited the branch andunable did KYC but still iam unable to transfer the funds.
                      Sep 3, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jul 28, 2021
                      Updated by giri ks
                      i visited branch many times and updated KYC, but still not resolved this issue, iam not happy with the srvice. from past 1 month im struggling lot.
                      Verified Support
                      Jul 31, 2021
                      HDFC Bank Customer Care's response
                      Hi,

                      Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
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                        N
                        neerajnegi07
                        Jul 28, 2021
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                        Resolved

                        Address: NA

                        I have done a purchase from AMAZON order id#[protected] by using HDFC netbanking. Transaction got failed but money got deducted amount 946.Refence number :[protected] . my HDFC customer ID:58324616.

                        I have raised case service request no.15690910 with HDFC and they have closed stating transaction is successful. Now I have lost money because of HDFC bank. Kindly do needful.
                        Sep 2, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you by 08.08.2021.

                        -Shweta
                        Hdfc Bank Customer Assistance.
                        Verified Support
                        Aug 02, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 31, 2021 vide reference number[protected]. Kindly refer to the same and write back on the email in case of further assistance.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          S
                          Sanjiv Johar
                          Jul 28, 2021
                          Resolved
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                          Resolved

                          My fastag is probably cloned and is being somewhere downsouth when I live in Mumbai and have not gone beyond Khandala/Lonavala and Pune. I have called about 10 times, emailed three times but have not got any response to ms complaints for the last 8 months.
                          Sep 3, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Anay
                          HDFC Bank Customer Assistance
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                            ami1786
                            Jul 28, 2021
                            Resolved
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                            Resolved

                            Address: Vijay Cross Road

                            The HDFC bank has put a hold on my funds of rupees 777.24 as MiRevenue hold through GEFU, account details is
                            Account number: [protected]***
                            Ifsc: HDFC0009225
                            Branch: VIJAY CROSS ROAD
                            Account type: Saving account
                            The customer service is not able to give any info on this.
                            First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                            Aug 31, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 31, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,


                            We sincerely regret the inconvenience caused. This is not the experience we want you to have.
                            We have shared your comment with the concerned team and our officials will get in touch with you by 04.08.2021. We request your patience in the interim.



                            -Zubin

                            HDFC Bank Customer Assistance
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                              S
                              Santosh Gummaluri
                              Jul 28, 2021
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                              I am a HDFC bank credit card holder . The bank has auto debited Rs. 2599/- from my credit card number ending with 7624 without my concern on date:28/7/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2599
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Santosh Gummaluri, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                                Madhus01
                                Jul 28, 2021
                                Resolved
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                                Resolved

                                I had done a recharge for jio with Rs. 151 using payzapp. The transaction was successful, and the amount was deducted. But the recharge was not done. Can you please help me in it.
                                Sep 12, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 02, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to provide your registered details & issue details to this link http://bit.ly/2aJ9wGW . Mention ref ID PZ[protected] in the comment box for us to investigate & revert to you on your registered email ID with a resolution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  rao25
                                  Jul 27, 2021
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                                  Imps was done successfully after few mins I received sms from hdfc bank ( UPDATE: Your money transfer of INR 5, 050.00 on 27-07-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected] ) but amount has not been reversed back kindly look upon the matter & resolve the same on priority.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 28, 2021
                                  Updated by rao25
                                  Amount is still not reversed to my bank account neither has been credited in beneficiary account kindly resolve the same on priority.

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                                    Address: Karad Maharashtra

                                    Hi
                                    HDFC Bank
                                    Complaint NO -PUNC[protected]
                                    I am writing this complaint with reference to the ACH debit return charges debited from my account Amounts to 1770 /INR on 27th July -2021 .
                                    With heavy heart I have to say that being a customer of HDFC bank since almost a Decade I have faced this issue of heavy charges leavyed on my hard core earned Money ..
                                    I have entrusted a faith on this Bank and for that reason...
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