Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
Resolved
18416
Unresolved
14482
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 224

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gopal Singh Jassal
Jul 24, 2021
Report
Copy

Address: 1709/3/3G/1, St no 2 Guru Gobind Singh Ngr tibba Road Basti jodhewale Ludhiana punjab

Someone use credit card on my name of hdfc bank.showing from cibil report.pls stop it and enquiry about who use credit card. I v not any credit card of hdfc bank
[protected]
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    msskumar029
    Jul 23, 2021
    Resolved
    Report
    Copy
    Resolved

    I have open the digital account fully KYC update on 05/07/2021, Then i go to HDFC bank in Nilgris, i tell the problem related to debit card. but not received the debit card or welcome kit .
    till now not yet received the any information from bank side
    my customer id :[protected]
    so please request you to solve my problem
    Sep 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 02, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the complete branch address (from the given URL: https://bit.ly/3ifJWcU) where you had visited, to enable us to check and assist you further. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Zubin
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Z
      Zubeer
      Jul 23, 2021
      Resolved
      Report
      Copy
      Resolved

      Hi there my name is Mohammed Zubair

      Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap

      Now I want my money back in my account number [protected] where amount was debited or refund it back to my loan account 8203731 and waive off MAB penalties levied in my account [protected] or close my hdfc account I'm Fedup of this bank worst bank ever
      +3 photos
      Aug 3, 2021
      Complaint marked as Resolved 
      Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret for the inconvenience caused. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by August 05, 2021. We request your patience in the interim.

      -Zubin
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Z
        Zubeer
        Jul 23, 2021
        Resolved
        Report
        Copy
        Resolved

        Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap

        Now I want my money back in my account number [protected] where amount was debited n waive off MAB penalties or close my hdfc account I'm Fedup of this bank worst bank ever
        +3 photos
        Aug 3, 2021
        Complaint marked as Resolved 
        Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 03, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to inform you that the referred loan account linked HDFC account is 5010XXXXXX6425 and hence excess amount was refunded to the same account. We have further shared your comments with your Branch team for further action. Our branch official will respond to your query on or before August 05, 2021.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Z
          Zubeer
          Jul 23, 2021
          Resolved
          Report
          Copy
          Resolved

          Refunded amount 4820rs from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the account which has negative balance, for MAB charges recovery they gone this cheap

          Now I want my money back n waive off MAB penalties or close my hdfc account I'm Fedup of this bank worst bank ever
          +3 photos
          Aug 3, 2021
          Complaint marked as Resolved 
          Got my refund, I would like to thank Mrs Gayathri Kuruba from Yeshwantpur branch bangalore for all her efforts made in resolving my issue, I sincerely appreciate your time and the attention needed to resolve my issue . Thank You So Much,
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 27, 2021, vide reference number[protected]. Kindly refer to the same and write back on the email in case of any further assistance.

          -Zubin
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            chandray
            Jul 23, 2021
            Resolved
            Report
            Copy
            Resolved

            Amount 16000 was transferred by merchant in his account and within 5 minutes he gave me void sale slip of same amount but amount is not received in my account so far. My account is in SBI Bank

            Kindly look into the matter as soon as possible it has been 5 days.
            +1 photos
            Sep 1, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 24, 2021
            Updated by chandray
            Status is showing as resolved on portal but my amount is not credited in my account yet.
            Jul 25, 2021
            Updated by chandray
            Dear support,

            My amount of Rs 16000/- has been credited in my account yesterday.
            Yor are requested to close my complain.

            Thank you.
            Verified Support
            Jul 31, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              BhavanaRao
              Jul 23, 2021
              Report
              Copy

              I have bought my iphone11 with hdfc bank credit card on 05/04/2021 in from the Imagine, UB city store in Bangalore. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Meenakshi Sahay
                Jul 23, 2021
                Report
                Copy

                I have taken credit card but now I want to block my card, I have talked to the member of bank but they are saying that your card is blocked but you have taken a policy. For which you have to deposit dues first then NOC will be given to you.
                I want to know that without my signature or any permission how can bank give any policy.
                Please pay attention on my complain otherwise I will have to complain to md of bank.

                Thanks
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arpithaa
                  Jul 23, 2021
                  Report
                  Copy

                  On month of may and jun u people have dedicated 1450 rs for not maintaining minimum balance. But I'm kept minimum amount in My FD account since 2years. Please consider that as minimum balance and release my dedicated amount and also dedicated 17 rs fir insta alert charge i[censored] guys do the same I'm gonna close my back account.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Give some useful reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sharmanyu
                    from Pune, Maharashtra
                    Jul 23, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Wadachi wadi

                    The HDFC BANK FASTTAG SERVICES has been the most DISSAPOINTING and it feels that it HDFCBANK FASTTAG is A ABANDONED UNIT with no responsible person replying to emails nor responding in any manner.

                    I have HDFC FASTAG for my car MH12RF0288 registered with my mobile no +91 [protected].

                    I recharged my account on 12th July 2021 at 6.21 am via google pay (please see screenshot attached) BUT THE ACCOUNT HAS NOT BEEN RECHARGED, NOR THE AMOUNT HAS BEEN REVERSED BACK TO MY ACCOUNT.

                    I called customer care twice and they said account was FREEZED DUE TO KYC ( I didn't received any intimation or information for KYC). I asked them to update as I hold account in HDFCBANK.

                    1. My account is not active yet !
                    2. Nor my amount is reversed or recharged!!

                    Kindly look into the matter and solve it asap.
                    Sep 4, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2021
                    HDFC Bank Customer Care's response
                    Hi,

                    Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, the Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Amiya Basak
                      Jul 23, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have taken FASTAG from HDFC and then I sold my car. So I closed the car but wallet was still active which had Rs.173. Initially they told FASTAG closed and you will get the Security deposit Rs 200 after few days. It never came. After three month when I have taken new car and I called HDFC FATTAG Customer care and as per them the Wallet still active. I request them to close it and give me back Rs 200 +Rs 173. They insist me not close but apply new card with will add Rs 173 with new card. I did same and during transaction it failed to attaché the wallet. Again HDFC bank deduct Rs 209. Total 200+173+209. They told no issue give us request for closing old wallet. I did same again. They suggest after 2-3 days all money will return back.

                      Al over 6 days over no refund. If I call Customer care then they saying they can't fetch details for me and asked me call 30 mints. I called then 5 time and every time telling same. This is nothing but fraud. Sometime asking give OTP then I send you. Sometime hanging the phone, sometime cutting the phone. I sent five email to bellow email ids but no one responsed back

                      Customer Escalations,
                      kunal.[protected]@1pay.in,
                      darshan.[protected]@1pay.in

                      There are no ways open to me for further escalation.

                      Please help here. Rs 583 is not big deal but how we trust this bank latter.

                      Thanks and Regards,
                      Amiya Basak
                      [protected]
                      +1 photos
                      Jul 30, 2021
                      Complaint marked as Resolved 
                      Issue has resolved. Thanks for the support.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jul 30, 2021
                      Updated by Amiya Basak
                      The issue has resolved. Thanks for the support.
                      Verified Support
                      Aug 02, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the email mentioning your registered contact details, vehicle number and fastag reference number. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Zubin
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        meenakshi073
                        Jul 23, 2021
                        Report
                        Copy

                        This is in reference to my rrn number[protected]. This is the refund from duraflex which is not reflecting in my account. The refund was initiated on 14th July
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gourgopal basu
                          Jul 23, 2021
                          Report
                          Copy

                          Welcome kit not deliver

                          Address: VILL-KAMARGRAM, P. O-LOHABARANCHAK, P. S-NARAYANGA

                          I have not receive my welcome kit the accout opening is done, debit card number show on my hdfc mobile banking, still now i not receive welcone kit, pkease so it first...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          M
                          ManoRaja93
                          Jul 22, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I had decided to buy a bike with HDFC two wheeler loan. While approaching HDFC loan agent(Karthik) had processed the loan and I got the bike.. during the processing time he took one month EMI from me in person as a advance EMI. Also told that it will be normalized in the upcoming EMI's.. also he told that the receipt will be received with the loan documents in courier.. I had waited for 4 months but nothing received yet. so I raised the complaint in HDFC website. HDFC manager had called me and told that he is no more working with HDFC and You have to get the money from him..
                          Please let me know how can I get the money back.. And is there any way i can book complaint against that person.
                          Sep 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern, along with the Loan Account Number. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anuj Upadhyay16
                            Jul 22, 2021
                            Report
                            Copy

                            Address: Delhi

                            Hi I am customer of hdfc bank i hold a bank account on your bank, my consumers loans and also going with you and i had credit card of hdfc also ..i already taken a credit card restructring on my card and paying me that amount also .. i have missed 1-2 emi just because of covid-19.. but i dont any such loan that has been pending with hdfc but Your Collection Executive Name Called Rahul Choudhary Mobile No [protected] Has Harrassing Me And Abusing My Friends, My Family And With My Female Friends.. He dont even telling me which loan amount he want to recover from me just he is telling your loan is pending from 9-10 months but fail to give me the details of that loan he is just abusing me and my family and friends .. first of all i dont have any such loan from hdfc bank which is pending since 9-10 months .. then why your collection people abusing me and my family is this the way of hdfc bank to recover money to abuse your customer and defame him, harass him in public and insult him .. can you please tell whats going on hdfc bank team !! Can you please take some action about this guy who abusing me and tell me which loan he is talking about give me the details i am ready to clear i any such loan is there .. stop calling my family and my friends ..please help and revert me asap ..

                            And tell that guy stop calling me and family rightnow otherwise i will file case and complaint against hdfc bank .. again give you his number rahul choudhary mobile no - [protected]
                            I am attaching screenshot of whatsapp of thats guy here also.

                            Regards
                            Anuj Upadhyay(advocate)
                            [protected]
                            anuj.[protected]@gmail.com
                            +4 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jul 22, 2021
                            Updated by Anuj Upadhyay16
                            Customer id is[protected]
                            Hi Anuj,

                            Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected]
                            for us to promptly respond to you via e-mail.

                            -Anay
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              balaji veerasamy
                              Jul 22, 2021
                              Report
                              Copy

                              I applied online and also submitted all paperwork through a local executive, but no one was willing to edit or executive her name, Ms. Vennila of the Chennai branch, after I paid Rs.3540.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kaushik7316
                                Jul 22, 2021
                                Report
                                Copy

                                I purchase Samsung A C on 31.03.2021 with my HDFC Credit card [protected] with 90 Days casdh back offer. but stil after 100+ days the same not credited to my Credit card bank account.
                                +2 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kaushik7316
                                  Jul 22, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have purchase SAMAUNG A C on 31.03.2021 with cash back offer IN 90 Days. But still as on date 22.07.2021 CASH BACK NOT CREDITED. TXN ID: [protected]
                                  +2 photos
                                  Jul 22, 2021
                                  Complaint marked as Resolved 
                                  As per normal 9 days cash back rule after 100+ days payment not credited to my Credit Card account.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prajwal Ghosalkar
                                    Jul 22, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I purchased a laptop in september 2019 from reliance digital, chembur and i made a payment via hdfc emi option (i am not a hdfc bank account holder).
                                    that time the salesperson told me that i will recieve a Cashback of around 4-5 thousand after the successfull payment of 3rd EMI.but its been more than 1.5 yeas now i have not recevied my cashback, i tried eveything but the customer Support team is not at all co-operative, they are just ignoring my complaint.
                                    My loan account number is - 7049915.
                                    please look into this and help me out.
                                    Oct 9, 2022
                                    Complaint marked as Resolved 
                                    hdfc bank provided me the cashback thanks for the cashback
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shreyashi Dwivedi
                                      Jul 22, 2021
                                      Report
                                      Copy

                                      Your executive called and told about the HDFC Bank to join and asked 500 rupees without telling you have to further submit more money at each step and hence through that she attracted us towards the job option but when we refused to proceed futher because they where asking more money to further start the process and now we are asking to refund the amount they are not and they clearly mentioned during the call ki aapka agr process nhi hoga paisa wapas ajayega 24 hours main and now it's going more than 24 hours and then are taking to receiving call not replying of my messages and not talking properly aadhi aadhuri jankari deke customer ko dhoka de rhe hai

                                      I have shared the screenshot of the amount which i transfered it two times

                                      The person which called me was HR MERRA

                                      Do you guys for getting a job we guys trust you and pay amount to so that we can get settle
                                      But what you guys are doing is just wasting our hard earning can you imagine the feeling the right now it's so regret full and painful at the same time that money I earned through lot of hardwork
                                      +2 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Hi Shreyashi,

                                      HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/recruitment charges, etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

                                      -Preethi
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit