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Updated: Mar 24, 2026
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Y
Yugant.n
Jul 28, 2021
Resolved
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Hdfc bank has deducted ach debit charges in my account without any prior information. I am not aware why this amount was deducted. I was deducted amount of ₹590 from my account. This is happened for 2 time in a row

The bank people are not responding i have tried calling them and i have also mailed them regarding this issue.

It would be helpful if i get my money back asap
Sep 3, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.
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    M
    Mohamed Riyazudeen
    Jul 28, 2021
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    Resolved

    DCD deduction

    Hi This is mohamed riyazudeen,

    On 27th There is a false transaction happened in Debit Card.

    Rs. 590 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction. Today i.e. on 28th evening when i visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use HDFC Bank...
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    Sdash543
    Jul 28, 2021
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    There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

    I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials i have not received any message/mail from bank end.

    Due to this my s

    Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query

    Please do it as soon as possible I can't do the transaction .

    Thanks .
    Sep 17, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2021
    HDFC Bank Customer Care's response     Dear Customer,

    We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3xjhxae with your application/account number, complete address of Branch where the same was submitted as per web site ( Along with IFSC code) and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

    We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

    -Shweta
    HDFC Bank Customer Assistance.
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      S
      Sdash543
      Jul 28, 2021
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      Hi,
      There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

      I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials i have not received any message/mail from bank en

      Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query.

      Please do it as soon as possible I can't able to do transaction .

      Thanks
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        giri ks
        Jul 28, 2021
        Resolved
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        Resolved

        Address: INDIRA APPAYANNA BUILDING 23/2A, VENU GOPALASWAMI TEMPLE STREET NEAR, DE GRAND HOTEL

        Im unable to transfer funds im getting error. i visited the branch and updated KYC but still not resolved from 1 month. i am not happy with the service of bank.
        Sep 2, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2021
        HDFC Bank Customer Care's response         Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          G
          giri ks
          Jul 28, 2021
          Resolved
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          Resolved

          Address: INDIRA APPAYANNA BUILDING 23/2A, VENU GOPALASWAMI TEMPLE STREET NEAR, DE GRAND HOTEL

          I visited the branch andunable did KYC but still iam unable to transfer the funds.
          Sep 3, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 28, 2021
          Updated by giri ks           i visited branch many times and updated KYC, but still not resolved this issue, iam not happy with the srvice. from past 1 month im struggling lot.
          Verified Support
          Jul 31, 2021
          HDFC Bank Customer Care's response           Hi,

          Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
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            N
            neerajnegi07
            Jul 28, 2021
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            Resolved

            Address: NA

            I have done a purchase from AMAZON order id#[protected] by using HDFC netbanking. Transaction got failed but money got deducted amount 946.Refence number :[protected] . my HDFC customer ID:58324616.

            I have raised case service request no.15690910 with HDFC and they have closed stating transaction is successful. Now I have lost money because of HDFC bank. Kindly do needful.
            Sep 2, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 31, 2021
            HDFC Bank Customer Care's response             Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you by 08.08.2021.

            -Shweta
            Hdfc Bank Customer Assistance.
            Verified Support
            Aug 02, 2021
            HDFC Bank Customer Care's response             Dear Customer,

            Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 31, 2021 vide reference number[protected]. Kindly refer to the same and write back on the email in case of further assistance.

            -Zubin
            HDFC Bank Customer Assistance
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              S
              Sanjiv Johar
              Jul 28, 2021
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              Resolved

              My fastag is probably cloned and is being somewhere downsouth when I live in Mumbai and have not gone beyond Khandala/Lonavala and Pune. I have called about 10 times, emailed three times but have not got any response to ms complaints for the last 8 months.
              Sep 3, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2021
              HDFC Bank Customer Care's response               Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Anay
              HDFC Bank Customer Assistance
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                A
                ami1786
                Jul 28, 2021
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                Resolved

                Address: Vijay Cross Road

                The HDFC bank has put a hold on my funds of rupees 777.24 as MiRevenue hold through GEFU, account details is
                Account number: [protected]***
                Ifsc: HDFC0009225
                Branch: VIJAY CROSS ROAD
                Account type: Saving account
                The customer service is not able to give any info on this.
                First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                Aug 31, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 31, 2021
                HDFC Bank Customer Care's response                 Dear Customer,


                We sincerely regret the inconvenience caused. This is not the experience we want you to have.
                We have shared your comment with the concerned team and our officials will get in touch with you by 04.08.2021. We request your patience in the interim.



                -Zubin

                HDFC Bank Customer Assistance
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                  S
                  Santosh Gummaluri
                  Jul 28, 2021
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                  Cancellation of one assist plan

                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 2599/- from my credit card number ending with 7624 without my concern on date:28/7/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2599...
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                  Madhus01
                  Jul 28, 2021
                  Resolved
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                  Resolved

                  Recharge not done

                  I had done a recharge for jio with Rs. 151 using payzapp. The transaction was successful, and the amount was deducted. But the recharge was not done. Can you please help me in it....
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                  rao25
                  Jul 27, 2021
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                  Imps was done successfully after few mins I received sms from hdfc bank ( UPDATE: Your money transfer of INR 5, 050.00 on 27-07-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected] ) but amount has not been reversed back kindly look upon the matter & resolve the same on priority.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jul 28, 2021
                  Updated by rao25                   Amount is still not reversed to my bank account neither has been credited in beneficiary account kindly resolve the same on priority.

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                    S
                    shashanksingh201
                    Jul 27, 2021
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                    ACH Debit charged of 1770 without Giving any prior intimation on 27th July 2021 .

                    Address: Karad Maharashtra

                    Hi
                    HDFC Bank
                    Complaint NO -PUNC[protected]
                    I am writing this complaint with reference to the ACH debit return charges debited from my account Amounts to 1770 /INR on 27th July -2021 .
                    With heavy heart I have to say that being a customer of HDFC bank since almost a Decade I have faced this issue of heavy charges leavyed on my hard core earned Money ..
                    I have entrusted a faith on this Bank and for that reason...
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                    Really appreciate it if rr
                    Jul 27, 2021
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                    Address: India

                    Online transaction is not approved yet but I will have to get back to work on Monday and tomorrow live
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Really appreciate it if rr
                      Jul 27, 2021
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                      Address: India

                      Ok Bhai but not sure can you HDFC bank and tomorrow is a good time for you query regarding refund of money to be made to
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        Jakirhussain.S
                        Jul 27, 2021
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                        Address: HDFC T.Nagar Branch

                        I have taken the policy on 09th Jan21 and asked the person to cancel the policy on 10th jan21. since Rs. 100, 000 premium is very high also person told Rs. 3400 will be deducted in my HDF Loan EMI account. Still nothing is deducted in my EMI amount. Also premium is converted into monthly and interest (21%) calculated in the premium. I have Whatsapp proof confirmed by that person. can you please check and reverse the full amount.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          msskumar029
                          Jul 27, 2021
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                          I have open digital account but before 1 month, I need welcome /DEBIT card, but not received DEBIT card till now, so please solve my problem
                          My customer ID :[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Akash mor
                            Jul 27, 2021
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                            Resolved

                            Address: Narwana

                            1368 rupees was deducted from my bank account, who had deposited money in my bank, they told me that no money will be deducted till 250000 but the money was deducted from my account, this money should be returned to me.
                            Jul 27, 2021
                            Complaint marked as Resolved 
                            Plz Levied my money 1368.80
                            HDFC Bank customer support has been notified about the posted complaint.
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                              pawan650
                              Jul 27, 2021
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                              Dear Sir, my credit card number [protected] hdfc credit card amount pay any optin delete by bank and phonixarc overdue 80000.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Tanisha@41
                                Jul 27, 2021
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                                I went to the bank to get my payment and first they refused to give the payment and then they gave the wrong notes so I had to come to bank 2-3 times and today again when I went there for account statements they did this again and tortured me mentally. Noone is listening to me everyone is directing me to some other person but no one is listening.
                                HDFC Bank customer support has been notified about the posted complaint.
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