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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 223

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N
Nadishwar Singh
Jul 26, 2021
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Credit card payment not showing in my account

Please help me out with my below query related to the credit card transection and amount:

1. As per your mail my credit card outstanding is 10, 856.26 INR, however my credit card section is showing 9637.00 INR and I received the same amount 9636.83 INR message in my phone from HDFC bank. Please check and confirm the correct amount because I have already paid 9636.83 for my outstanding amount on 16th July'21 (receipt attached...
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yamu_kumar kumar
from Chennai, Tamil Nadu
Jul 26, 2021
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Credit card settlement done but not updated

Address: Thiruvanmiyur

My credit card payment was settled on 15.02.2019 but they not updated in their system. They mailed for legal notice. Kindly resolve this issue....
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venkateshwarlu gandham
from Hyderabad, Telangana
Jul 26, 2021
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I have used credit card for paying something.. and i didnt asked it to convert to emi but they have devided and into multiple months and adding one part of it to curent month for this process they are charging 99 for each transaction and 17 rupees as gst.. like this lot of times they deducted..
i didnt opt this.. and i paid my credit card bill before time.. without my permission why they are doing all this ... Please resolve this issue.
HDFC Bank customer support has been notified about the posted complaint.
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    R
    Radhika Kandhala
    Jul 26, 2021
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    Address: Hyderabad

    My account has been charged 2139 rupees just for one month .. ive been maintaining funds . Request you clear the hold amount .. In this current situations its very difficult for us to pay so much amount .
    HDFC Bank customer support has been notified about the posted complaint.
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      J
      Jagannath Mp
      Jul 26, 2021
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      Address: KANNUR ,KERALA

      I had purchased a hero honda SUPER SPLENDER financed by centurion bank ltd. reg Month is 04/2005 reg no is KL13 N636 i paid all my EMI's without any delay on schedule. i just want to know how will i get a NOC as i came to know that CBoP is merged with HDFCbank
      JAGANNATH MP, MUTTANNUR, PATTANNUR POST,
      KANNUR -670595, KERALA,
      [protected]@gmail.com
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Mohanlal V choudhary
        Jul 26, 2021
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        Resolved

        Address: [email protected]

        I cant pay yor loan due to corana my busnnise is full lost i have finssale problem and your bankar are tharitang me to pay thair is no bussanse in lockdown
        your bankar giving me tharat that you have to pay your laon any how with interst and thay using bad words to me and my famaly which i cant mansting in this maill i am in use tharat that what i can do toumaro i cant tal
        Sep 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2021
        HDFC Bank Customer Care's response
        Dear Customer,


        We sincerely regret the inconvenience caused to you.

        Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before August 03, 2021.



        -Zubin

        HDFC Bank Customer Assistance
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          G
          Gouthami Sangana
          from Bengaluru, Karnataka
          Jul 26, 2021
          Dec 28, 2023
          This thread was updated on Dec 28, 2023
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          Resolved

          Unable to unblock my netbanking and mobile banking account

          Hi Team,

          My customerid is[protected].

          I received a message to my phone that my netbanking is blocked on 22nd July, 2021. I immediately called to customer care and as per their suggestion, I visited the branch located at this addess - Hig 88/1, opp. Bpcl Petrol Bunk, MVP Colony, Visakhapatnam, Andhra Pradesh 530017.

          They took my details and verified the issue. Did not find any solution, made me...
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          Akkutha23
          Jul 26, 2021
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          Address: hdfc bank budaun
          Website: [email protected]

          Sir mere pas ek credit card tha jise me 2 sal se chala rha tha lekin mene ek bar payment kisi karan se late kar diya or mera credit card block kar diya or jab bhi me customer care se bat karta hun or mera register mobile no ko register nhi btata me kafi pareshan ho chuka hun ya to mera cresit card ko band kar diya jaye ya mere credit card se block hta diya jaye jisse me usko use kar sakun.
          Name- akash kumar
          mobile-[protected]
          Sep 3, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 31, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We observe that we have already responded to your email ID. For further clarification, we request you to revert to us the mentioned email to enable us to review it further. The reference number for this interaction is[protected].

          -Anay
          HDFC Bank Customer Assistance.
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            A
            Akkutha23
            Jul 26, 2021
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            Address: Vill kumhrai Post parsara Dist Hathras
            Website: [email protected]

            DEAR SIR
            I have a credit card 2 years ago .Last time my payment dilly some reason then HDFC bank blocked my credit card after some time fully payment but HDFC bank not unblocked my credit card
            plz unblocked my credit card Hdfc bank
            REGARDS
            Akash kumar
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              KC69
              from Pune, Maharashtra
              Jul 25, 2021
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              Address: Hyderabad

              I bought a bike in 2006(bajaj pulsar 150) on loan from centurion bank of punjab cleared my loan by 2008.However now that the vehicle needs renewal of registration i need a NOC from financier who no longer exists and was acquired by HDFC. Now when i approached HDFC, they are asking me to visit different branches in Hyderabad along with the bike.
              Aug 31, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] ​​along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                R
                Ra_Av_an
                from Shamli, Uttar Pradesh
                Jul 25, 2021
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                Resolved

                Card Swipe Charge by Merchant

                Address: Prakash Chowk, Muzaffarnagar

                On[protected], I bought an LG Dual inverter AC from LG's authorized dealer.
                The actual cost of the AC was Rs. 43500/-. I wanted to pay using my HDFC Credit Card (Diner's Club).
                But the shopkeeper asked me to pay 2% extra as Swipe charges.
                The final cost I paid was Rs. 44370/-.

                Date of Incident:[protected]
                Merchant Name: V S Distributors 148 SOUTH CIVIL OPP PRAK MUZAFFARNAGAR.

                Expected...
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                S
                Sambhu Manideep
                Jul 25, 2021
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                I am using HDFC bank credit card from past 3 years. For the first time i took the card they have not informed me regarding One assist mfee and they directly deducted the amount and when i asked for cancellation and refund they have not responded nor refunded my amount. Now i have upgraded my credit card and even before I make any transaction again they charged One assist mfee with 1899/- without taking any confirmation from my end.
                I did not expect this kind of irresponsible response from such a reputed bank. I would like to cancel one assist feature membership and refund my amount
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Sambhu Manideep, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                  A
                  Ajinkya Kore
                  Jul 24, 2021
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                  Resolved

                  Address: Sangli

                  I didnt get allotment of zomato ipo. So by now money should have been unblicked by bank. But i getting the following message. "HDFC Bank: UPI-Mandate for Rs 14820.00 could not be cancelled due to UM9."
                  I want to use that money for another work. Kindly unblock the money. My hdfc bank saving ac no is [protected] and ufsc code is HDFC0000240. I Gave all the info about ipo in screenshots
                  +2 photos
                  Jul 27, 2021
                  Complaint marked as Resolved 
                  funds have been unblocked
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 31, 2021, vide reference number[protected]. Kindly refer to the same and write back on the email in case of any further assistance.

                  -Zubin
                  HDFC Bank Customer Assistance.
                  Zomato ipo refund is not recieved in my account.
                  I applied for Zomato ipo but I am not getting any allotment. But till date 28 jule 2021 I am not getting my refund in my account
                  Zomato ipo refund is not recieved in my account.
                  I applied for Zomato ipo but I am not getting any allotment. But till date 28 jule 2021 I am not getting my refund in my account
                  I did transaction from Bank of India

                  Zomato ipo refund not revoked - Comment #3867801 - Image #0
                  Dear Sir,

                  Sub: Rs. 29640/- under hold against my IPO application FU[protected]
                  Account number: [protected], Bank: Indian Bank,
                  Name: Roy Upendra Bahadur, PAN No. ADQPB6767N

                  I want to inform you that I have applied bid for 390 shares amounting Rs. 29640/- of Zomato limited vide application np. FU[protected] @ Rs, 76/- per share. The linked account was SB account number [protected] maintaining at Indian Bank having UPI [protected]@okicici belong to Google pay. After bidding, the amount in hold Rs. 29640/- was made in said account. I was informed that 195 shares were allotted to me @Rs. 76 per share.
                  After getting allotment, due to some reason the Google pay app was deleted and fail to reload the Google pay. The account is still showing amount in hold by Rs. 29640/-.
                  I, therefore request you to please release the hold amount after adjusting the allotted shares. The details of account are as under:

                  Name of the Bank: Indian Bank
                  Account Number: [protected]
                  Account Type: Saving
                  IFSC Code: IDIB000M684

                  Security Applied: 390
                  Security Allotted: 195

                  Yours faithfully,
                  Roy Upendra Bahadur

                  Place: Kolkata
                  Date: 28/07/2021
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                    A
                    AmaniBegari
                    Jul 24, 2021
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                    Resolved

                    I have a salary account with hdfc bank. I dont know where my payment has been bounced. but i have been charged ach debit return charges of rs 590 (2 times) and my account is showing negative balance.

                    I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                    Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                    Please please help me resolve this and return my money.
                    Sep 18, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2021
                    HDFC Bank Customer Care's response
                    Hi,

                    Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -

                    Anay
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                      Z
                      Zubeer
                      Jul 24, 2021
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                      Resolved

                      Amount held by bank

                      Hi there my name is Mohammed Zubair

                      Refunded amount 4820rs REF[protected] from my loan account number 8203731 to my savings account number [protected] now that amount is held for MAB charges which is 4500rs for non maintenance now I can't use the amount for my emergency...the refund amount was supposed to be deposited to my another HDFC savings account number [protected], but they intentionally refunded amount to the...
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                      Amol Jamble
                      Jul 24, 2021
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                      Dear Sir,

                      I have tried to change my mailing address as per my aadhar card but bank rejected address change request.
                      I am not living in the old locality an more.

                      Thanks,
                      Amol Jamble
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Punit k pandey
                        Jul 24, 2021
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                        Address: Ranchi 2nd

                        I had to open salary account by the letter provided by my employer on april 2018 for account opening, so I visited hdfc bank branch in ranchi 2nd and showed the letter provided by my employer. The branch manager opened 2 accounts(for his personal benefits)instead of salary account. My money always gets deducted around 700 each month, though I had never used that unwanted account. Currently it reached total amount of -10000(in negative)as of july 2021. In 2019 march I visited the branch to close this but they didn't close it and said it could be closed after full 1 year. I don't stay in ranchi now. Why should I pay 10000 rs for the account which I had never used and was opened without my consent. I need to close this account without paying any penny. Moreover more than approx 3000 of rupees also got deducted when I sent money in this account. Now when I visit any branch of hdfc to close this account they say u have to first pay this amount of 10000 rs. Why should I pay for it.. hdfc bank and its managers are opening unnecessary account linked with same customer I'd to complete their personal targets and benefits, without thinking of customers financial status. Due to this unwanted account my credit score and other things are badly effected, neither customer care nor branches are helping me out. I just need to close that account which was opened without my consent.

                        Thanks and Regards
                        Punit pandey
                        [protected]
                        Sep 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 06, 2021. Request your co-operation and patience in the interim.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          R
                          Radhika Kandhala
                          Jul 24, 2021
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                          Resolved

                          My account has been charged 2139 rupees just for one month .. ive been maintaining funds . Request you clear the hold amount .. In this current situations its very difficult for us to pay so much amount .

                          Account Holder: KANDALA RADHIKA
                          Account Number: [protected]
                          IFSC: HDFC0002019
                          Branch: KONDAPUR
                          Account Type: SAVING
                          +1 photos
                          Sep 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by August 06, 2021. Request your co-operation and patience in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            G
                            Gzgzgzsr
                            Jul 24, 2021
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                            Online transaction support acaunt me to get you a u
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sharpg
                              Jul 24, 2021
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                              Resolved

                              Address: Hdfc bank , Marathhalli outer ring road branch

                              Hi, i opened have salary account in hdfc 5 years back when i was working at that time. After that i joined school for teaching and now Because of this covid 19 .. school have been closed and I don't have any job since last 2 years . But my hdfc exsisted old salary account showing -8850 balance.
                              The bank converts my salary account converted into savings account & charged monthly.. Now its 8850 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                              I have sent a mail around 8 months back to close the account as I don't have job but no reply
                              Plz give me a juistice to me. 8850 is huge amount to me. What is the solution?
                              What is the action will take against this bank.

                              My bank details: Customer ID[protected]
                              Branch: Marathhalli outer ring road
                              Account number- [protected]
                              Sep 5, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 31, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. We are working on your concern vide Ref ID:[protected] and will revert to you by August 06, 2021.

                              -Shweta
                              HDFC Bank Customer Assistance.
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