Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
Resolved
18423
Unresolved
14541
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 223

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Radhika Kandhala
Nov 18, 2021
Report
Copy

I have been charged above 500 rupees on mi revenue hold gefu . Ive been making so many transactions through HDFC and you guys deduct 500 bucks just like that . This is not acceptable. Send notifications instead every week so that customers will have an idea . Instead of reminding your customers .. you just go ahead and deduct whatever you want . Kindly refund
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ashu rajak
    Nov 18, 2021
    Report
    Copy

    I used to work for a company in which they opened my salary account .Now suddenly yesterday on 17th November 2021 ₹448.65 and ₹708.00 were debited without any warning or notice and today my account has been reflecting a negetive balance of -₹967 please i an just a student, i didn't knew about these kind of charges and neither i was informed by the bank for such charges. Please i request you to refund the amount .
    Sincerely
    Bhuwan Rajak
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      preyrak
      Nov 18, 2021
      Report
      Copy

      On application, the credit card status was showing "in progress'. Since yesterday, it says no records found.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        ca.subrata
        from Mumbai, Maharashtra
        Nov 18, 2021
        Report
        Copy

        I am getting phone calls frequently from representatives of HDFC offering for personal loan etc. Though I have been interesting to delete my name from their list of business promoting call list, it has not done and I am being disturbed.

        Also my mobile number is DND complaint. I think the representatives do calls from personal numbers to avoid DND violation.

        I seek help from this forum to stop unsolicited calls HDFC Bank.

        Sample Ref: received call from Mobile- [protected] on 18.11.21 at 13:53 hrs
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Archana_kshirsagar
          Nov 18, 2021
          Report
          Copy

          For Last 6 months, I am struggling to close down HDFC Fastag as couldn't recharge it. Every time customer care is asking me to recharge it first. I do not understand why Fastag is overdue when it is a Prepaid service. As per customer care, to close the card, there should be some amount in it.

          Can you please let me know why should I recharge the fastag when I want to close it.?

          Also, it is not about Rupee 1 or 5, with lacs of customer, it is round to lacs of rupees.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinay Thadani
            Nov 18, 2021
            Report
            Copy

            Website: Fraud/scam by hdfc bank

            I visited Amritsar with my family on 3rd august 2021 and At time of departure i used lounge and the representative near counter said i can use my priority pass for free as i can accompany my all guest and also for free and today by hdfc bank my statement is generated and they have charged me 36000 RS for lounge and that too after 4 months my statement was generated on 16/11/2021 i feel this is some kind of scam representatives say this is for free and bank charges me 36000₹ i even tried to contact hdfc they said it between you and priority pass and these kind of answers are not helpful and also charges after 4 month on the basis of in this way if bank are going to deal how can we trust banks .?
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jayan18nair
              from Mumbai, Maharashtra
              Nov 18, 2021
              Report
              Copy

              Address: Mumbai

              I had purchased a Gift Plus Card worth INR 10, 000 on 17/11/2021 and paid through HDFC Account No. XXXXXXXXX8130 with transaction reference no.[protected] and Reference description as - [protected]-EBSHDFCBANKLTD, However the beneficiary Mr.Sunil Kumar has not received this amount card into his mailbox. Need help - Call [protected]. There is no help available on Customer Care as it does not have this IVR option and not able to connect to executive to speak and seek help. Need support urgently to resolve
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                raining_
                from Kolkata, West Bengal
                Nov 18, 2021
                Resolved
                Report
                Copy
                Resolved

                I recently opened a bank account with HDFC bank using net banking and did my kyc as per the bank suggested. And waiting for my welcome kit to arrive but it did not arrived to my house in due date instead i got an email and sms regarding that my welcome kit returned to the branch. As I am currently outside of the city in which the branch is located physically collecting from the branch is impossible, and to my shock customer care and branch employees are unable to help me regarding this. I'm currently locked out of my account and cannot access my salary account without using check book. Which I applied for after I got that my welcome kit returned. So currently I cannot withdraw my money using Debit card or neither can I enable third party money transfer using Debit card.
                Nov 19, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Manojransubhe
                  Nov 18, 2021
                  Report
                  Copy

                  I have opened HDFC Bank account from online platform recently after opening account I have added 500rs through phonepe after that I have done 2 3 transaction from debit card now I'm seeing negative balance 241rs, this is the the cheating with customers of that bank please RBI take action against this type of fraud bank
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    RamyaGudlu
                    from Chennai, Tamil Nadu
                    Nov 18, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    I have bought an Airconditioner and it has been told that you will get cashback after 3 months of the EMI paid. It's already 4 months and I didn't get my cashback. I am not getting any of the cash back offers provided by HDFC Bank for using the credit card.
                    Dec 3, 2021
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      sk2172788
                      Nov 18, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      I was unable to transfer money through UPI
                      i have tried at least 7 to 8 time but every time its says that the action was blocked by your bank
                      i have also twitted the same issue and they told that your upi id is blocked
                      i have also checked my atm and it is properly working
                      Nov 18, 2021
                      Complaint marked as Resolved 
                      it has been unblocked
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shaikh mehfooza
                        from Vadodara, Gujarat
                        Nov 17, 2021
                        Report
                        Copy

                        Address: 66, Nehrupark soc near vrundavan chokdi Bajwa

                        I have bought my samsung refrigerator with hdfc bank debit card in reliance vadodara.As mentioned by hdfc bank (To receive cashback of 2500 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. I have asked to the customer care also about the same but dont get any proper response from there side also. Help me out with this.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Nov 24, 2021
                        Updated by Shaikh mehfooza
                        My complaint is not yet resolved as i dont get any cashback not even any call from their side or not any response. Please help me as i am in need of money.
                        Nov 27, 2021
                        Updated by Shaikh mehfooza
                        Sorry to say but dont get any response till date, its already a week is over of complaint also no one is contacting and providing any information. If you dont pay any cashback then dont give such fake promises and dont give a hope that it will receive. Its already 4 months started
                        Really worst experience ever, no response from hdfc bank also tha complaint.in is also not at all responding for this fraud. Atleast inform when i will get my cash back or else whether i will get or not ???? If you want i will provide you the details of my loan id and all
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Randeepmalik
                          Nov 17, 2021
                          Report
                          Copy

                          Address: Hno.215 main kanjawala road karala

                          708, 708, 531 rupee deducted from my account on 17/11/21
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Punnam Chander Asam
                            Nov 17, 2021
                            Report
                            Copy

                            Address: IRAPL

                            Thia is Asam Punnam Chander this day on 17/11/2021 i have deductions 708×3(2124/-) from my account with out any intimation This is not fair at all how can u customers have trust on you(HDFC Bank) I need my money back its emergency for me
                            HDFC Bank customer support has been notified about the posted complaint.
                            HDFC is completely fraud b'coz no proper response even after complaining regarding money loss
                            Punnam Chander Asam's [Complaint's author] reply, Nov 18, 2021
                            Is this the proper response from yours side if i reply back to your mail
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nitin S Nair
                              from Delhi, Delhi
                              Nov 17, 2021
                              Report
                              Copy

                              Website: www.hdfcbank.com

                              Hi this is Nitin. I have an account with your bank since the last 4 years.

                              My customer id is [protected] and my account number is [protected]

                              This was a Zero Balance savings account but I am jobless since Aug 2020. I have hardly any money to make ends meet. Its really a struggle since then.

                              Today, 17 Nov 2021 after more than one year of being jobless, I found out that HDFC made 3 back to back deductions for not maintaining a minimum balance of Rs. 10, 000.

                              I was shocked to see this, as mine was a 0 balance account!

                              Then I called up[protected]my HDFC virtual assistant's number) and spoke to Neha. She was extremely rude and pissed as i had called her around 6:15PM. She said that she cant do much as her shift ends at 6:30PM. She offered me a JUMBO LOAN (can you imagine?) and refused to transfer the call to a senior official and hung up on me!

                              It seems that HDFC automatically converts an account as per its wish and starts penalizing people for not maintaining the AMB (Avg Monthly Balance). How will i maintain any AMB when i am not informed through a call or email?

                              I am in a pathetic state and had Rs.2, 500 to buy some medicines. Now after the deduction of Rs. 708+708+177= Rs. 1, 593, I am literally broke and have no money.

                              I can not maintain a monthly balance of Rs.10, 000. I beg you to please help this poor man.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 18, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Nov 22, 2021
                              Updated by Nitin S Nair
                              I'm yet to receive any update from your team. I have shared my phone number but nobody has gotten back to me.
                              Nov 30, 2021
                              Updated by Nitin S Nair
                              I cant see the reference number in the message above. Also, i haven't received any call as promised by Amit, Plz see the image. Requesting your urgent help!

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vandana5338
                                from Sundargarh, Odisha
                                Nov 17, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Panposh chowk, Rourkela

                                I was charged with ₹531 from my HDFC Bank account.
                                This Charge code was showing as "AMB CHRG INCL GST". I have no idea what is this for.
                                There were no emails or sms alerts for the deduction even. This is so ridiculous that HDFC Started taking their loyal Customers for granted.
                                HDFC, Remember it's My money and keeping it with you. It's your duty to keep me posted about the activities of Transactions.
                                This is so pathetic that the money was charged as if its your money.
                                This is unauthorised charge and You pay the penalty for not keeping me posted cuz I am the BOSS here as its my money.
                                I want my money back and The account to be closed. There are many banks who are giving better services to their clients.
                                Kindly, return my money as soon as possible
                                Dec 20, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 17, 2021
                                Updated by Vandana5338
                                I want a refund for this mishap

                                Verified Support
                                Nov 18, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rashmi roly
                                  from Hyderabad, Andhra Pradesh
                                  Nov 17, 2021
                                  Report
                                  Copy

                                  Hello,

                                  Today I received sms saying
                                  "ACH Debit mandate registered for Rs. 35000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX04807 for Razorpay software pvt ltd with UMRN No.HDFC[protected]."

                                  I didn't register for any mandate with Rozorpay.

                                  Please help me out to stop this.

                                  Kind regards
                                  Rashmi Mishra
                                  [protected]@gmail.com
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rpathak123
                                    from Bhadohi, Uttar Pradesh
                                    Nov 17, 2021
                                    Report
                                    Copy

                                    Address: 161 Ghuripur, gopiganj bhadohi UP

                                    Arrogant employees at branch Joginaka, gopiganj few employees are not well behaved as per required for the problem of consumers
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      ReiRana
                                      from Delhi, Delhi
                                      Nov 17, 2021
                                      Report
                                      Copy

                                      Address: e20 naveen vihar

                                      Insta alert transaction charges levied in our account.

                                      Please arrange a reversal of these charges.

                                      Please get back to us for any clarifications.

                                      Thanks & Regards
                                      nitin
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        suresh_04
                                        from New Delhi, Delhi
                                        Nov 17, 2021
                                        Report
                                        Copy

                                        Address: 827/27,DDA FLAT KALKAJI, kalkaji
                                        Website: hdfc

                                        I have purchased an iphone 12 and there was cashback of rs6000 if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc . The cashback has not been credited in the account despite being more than 150 days.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit