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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 223

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D
Deepakgiri
Jul 31, 2021
Resolved
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Address: Jeevan nagar part 2 Near chandila Chowk gaunchhi

Dear sir
I request ed you to in my bank account
More than 5000 rupees charged between april to june
You remove my extra charges that you can apply
Sep 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 31, 2021
Updated by Deepakgiri
Remove my mi revenue hold through GEFU
In my bank account more than 5000 rupees charged by the hdfc bank between april to june .
Please 🙏🙏🙏
Verified Support
Aug 03, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by August 05, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance
Verified Support
Aug 03, 2021
HDFC Bank Customer Care's response
Dear Customer,

We are unable to trace the transaction details based on the details provided. Request you to share with us:
1. Date of debit transaction
2. Amount of transaction
3. Transaction reference number (if any).

-Zubin
HDFC Bank Customer Assistance
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    I was paid my daughter fee for kendriy vidyalay through Gpay app from billdesk Rs 1875 but KVS account history not show to paid, please help me to refund my pement....
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    KumarVasupalli
    Jul 31, 2021
    Resolved
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    Address: HDFC, visakhapatnam,Andhrapradesh

    Recently (May 2021) i took 15 lakhs personal loan from HDFC. During the loan process, they said, there will be no prepayment and foreclosure charges. After loan disbursement, i got a n email that shows, prepayment charges as 4% . So, i called, him. He said, you will get another update mail soon. I had waited for one month, i didnt receive any updated email . From last one month, i am calling and sending messages to the corresponding people who processed my loan. They are not responding.
    Sep 22, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Zubin
    HDFC Bank Customer Assistance
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      mnp1685
      Jul 31, 2021
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      Address: Dombivali

      Applied for credit card insta loan. I don't have hdfc bank account so bank sent a demand draft. Hdfc bank delivered my demand draft through uwex courier but there is no website name and contact number on internet so i couldn't track my courier. Please provide website and contact number of courier.
      Sep 4, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        Shefin99
        Jul 31, 2021
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        Resolved

        Transaction reversed on my HDFC account via Zara hasn't been credited to my account yet. Below are the details:

        Account No: [protected]
        Account Holder: Shefin Shajit
        Transaction Date: 30/07/2021
        Transaction Amount: Rs. 2280
        Reference No:[protected]

        Kindly Help
        Aug 1, 2021
        Complaint marked as Resolved 
        Amount credited in 2 days
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Nagaraj2112
          Jul 31, 2021
          Resolved
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          Resolved

          I'm Using hdfc account past 2years. Worst service forver they are trickyly hold the customers money like mirevenue charges. Also the customers support are very worst and irresponsible. I have got 2376/- amount on hold this is not only a first time past month also they deducted almost 1700/-. Why the HDFC BANK service are very worst. If you guys are ready to release a hold amount means I will continue the account otherwise I done need your **** services.
          Sep 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We observe that there is an outstanding charges related to ACH return charges / Insta alerts charges on your account to be recovered, as your account currently does not have sufficient funds to recover the charges.

          We advise you to maintain sufficient balance in your account to avoid any future charges.

          For details related to fees and charges applicable to your account, please visit : https://bit.ly/2TSnTQa.

          -Zubin
          HDFC Bank Customer Assistance
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            M
            Majji789
            Jul 30, 2021
            Resolved
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            Resolved

            Address: BC ROAD BANTWAL BRANCH

            My account opened 16 th july and 29th same month recived bank accounts kits ( cheque book+account book+ debit card ) and 30th me transfered amount to bank accounts. And rupees 590 holding by bank . I don’t why and what for because this is my new account and I’m waited for recive bank kits .
            Account holder name : THASREIFA
            account No :[protected]
            CustID:[protected]
            Please help me to know hold reasons and refund or reflect again main account
            Sep 3, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 03, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by August 05, 2021. We request your patience in the interim.

            -Zubin
            HDFC Bank Customer Assistance
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              O
              OMBR
              Jul 30, 2021
              Resolved
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              Resolved

              Received a new regalia forex card yesterday with great difficulty - there are the difficulties faced:
              1.was asked to open a new SB account though I have salary account as forex card is needed for my son. They could have linked the card for my son, dont know why new account is needed

              2. account was not active for 2days and couldn't request for forex card.

              3.Finally could request and get the forex card. It was told that card will be active in 24hrs(just like that by sales team, including sales manager), but never it was active.

              4.When customer care is called they are giving different answers with different customer care reps. One person says 24 working hrs(never heard this in my lifetime), someone says there are two slots in a day and will be active by today 6pm. When we tried at 8pm, it was not active. Another rep said it will take 24 to 48hrs etc.
              Sep 11, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                S
                subhan3891
                Jul 30, 2021
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                Address: HDFC BANK LTD SEC 18 FORTUNE ARCADE

                Dear sir
                I have a hdfc credit card number ([protected]) since 2016 and my uses and payment relationship very best but last month not in my mind and I have a mistake I used 625 rupees over limit in my credit card otherwise your card provider charged
                550 rupees. so this is my first mistake so please reverse My charges.
                Thanks &Regards
                Subhan Ali
                HDFC Bank customer support has been notified about the posted complaint.
                Hi Subhan,

                Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No., registered contact details & the last four digits of your credit card. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
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                  S
                  Sherton
                  Jul 30, 2021
                  Resolved
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                  Resolved

                  Address: Rampurhat. WB

                  Sir
                  28/7/2021 12.35am maine ek wbsedcl Bill 872.00 rupees payment Kiya hai. Mere account se payment kat gaya hai, lekin wbsedcl Bill payment successful Nehi hua hai. Payment mode- Paytm se bharat QR code scan karke payment kiya hai.
                  Consumer no[protected]. Mobile no-[protected]. Please refund my money.
                  Sep 4, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Our sincere apologies for the inconvenience caused to you. We are unable to trace the basis of the details shared. Kindly write to us at https://bit.ly/3diUg0W Please mention reference number TT[protected] along with your contact details registered in records to enable us to check and assist you further.

                  -Team MobileBanking
                  HDFC Bank Customer Assistance
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                    K
                    Kumar.Shubham
                    Jul 30, 2021
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                    Address: Uttam Nagar,New Delhi- 110059

                    As I successfully opened my Salary Account by choosing Uttam Nagar Branch on 20th July, 2021 and completed vedio e-kyc on next day at 21st july, 2021. But for a long time approx 10 days. I don't receive any call, sms or e-mail from Bank Regarding dispatch of my welcome kit.
                    As I need Debit card for any withdrawl transaction whether from Net banking or Upi.
                    Please do the needful.

                    From
                    Shubham Kumar
                    Customer Id :[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 02, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We wish to inform you that the account has been recently opened and Welcome Kit generation is in process and expected to be dispatched by August 05, 2021. Once dispatched to your mailing address, you will received a SMS notification on your registered mobile number and delivery of the same within 7 working days post dispatch.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Aug 03, 2021
                    Updated by Kumar.Shubham
                    No I don't receive any update regarding the kit from Hdfc bank.
                    The bank did not inform how I will get my Welcome kit.
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                      Sanjeevphulat
                      Jul 30, 2021
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                      Address: VPO PHULAT KHATAULI MUZAFFRANAGAR

                      [protected] [protected] 29/07/2021 19999 UPI Fraud
                      [protected] [protected] 29/07/2021 14999 UPI Fraud
                      [protected] [protected] 29/07/2021 24990 UPI Fraud
                      [protected] [protected] 29/07/2021 35991 UPI Fraud
                      [protected] [protected] 29/07/2021 100 UPI Fraud
                      [protected] [protected] 29/07/2021 4999 UPI Fraud
                      [protected] [protected] 29/07/2021 1500 UPI Fraud
                      [protected] [protected] 29/07/2021 1500 UPI Fraud
                      [protected] [protected] 29/07/2021 1500 UPI Fraud
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        tired of HDFC
                        Jul 30, 2021
                        Resolved
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                        Resolved

                        Address: God knows, where the calls come from

                        Tele calling torture for cc limit enhancement and loan.

                        Inspite of blocking the numbers, calls are received from different numbers, do not know how many telephone lines have been subscribed by HDFC.

                        I do not want any CC limit enhancement nor loan.

                        HDFC must not be given business at all in India. The RBI is requested to look into this matter and cancel HDFC permission / registration in India. They are really very annoying.
                        Sep 1, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the caller details and your contact number. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.
                        ​
                        ​-Anay
                        ​HDFC Bank Customer Assistanc
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                          A
                          Arghya Chatterjee33
                          Jul 30, 2021
                          Resolved
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                          Resolved

                          I transferred a sum of 17000 INR from my hdfc account through the hdfc app to a State Bank of India account like i do often but the transaction is been shown as timed out. Moreover, the aforementioned amount has been deducted from my HDFC account.
                          Please sort the issue out at the earliest by either refunding the amount to my account or pushing it forward to the receipient account.
                          Sep 2, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jul 30, 2021
                          Updated by Arghya Chatterjee33
                          This has been marked resolved but the problem has not yet been sorted, I am yet to receive the refund or the receipent has yet to receive the amount.
                          Verified Support
                          Jul 31, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.

                          -Team MobileBanking
                          HDFC Bank Customer Assistance
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                            S
                            subhasree2021
                            Jul 30, 2021
                            Resolved
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                            Resolved

                            Address: kolkata

                            Now, I am facing the same problem as many people already mentioned. Last evening (around 9 pm ) on 29 July 2021, I did a IMPS transaction to ICICI savings account from my HDFC current account. The amount got deducted from HDFC bank but didnt got credited to my ICICI . Then after 2 hours I received a sms from HDFC saying "Your money transfer of INR xxx on ... timed out due to technical reason, " I am trying to reach customer care but HDFC CCE are not available after 8 pm at night. So i will wait for morning but it's a big amount & I'm in emergency. This is pretty bad ! Hope HDFC can resolve it as fast as possible
                            Sep 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 03, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to inform you sometimes due to technical issues at the beneficiary bank end, it may take 2-3 working days for the payment settlement in the beneficiary party's account/reversal back to the remitter account.

                            We would request you confirm the exact transaction details with the amount for which the issue was raised as multiple IMPS transactions were found during the provided date and time.

                            -Zubin
                            HDFC Bank Customer Assistance.
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                              SURAJ KALITA
                              Jul 29, 2021
                              Resolved
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                              Resolved

                              Fastag wallet is freezed

                              Hello,
                              I am not able to recharge my wallet.
                              on 28th July 2021, I paid penalty on toll plaza as my wallet balance was Zero. after reaching home I tried to recharge it on 29th July, but was unable to do so because its showing my wallet is frozen.

                              I am doing very frequent transactions. Please make this right as soon as possible....
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                              Thirugnanam_udt
                              Jul 29, 2021
                              Resolved
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                              Resolved

                              I applied for a personal loan of Rs.800000 on 12/07/2021, but almost 15 days completed, today(29/07/21) it got rejected without valid reason. For this, I have submitted all the requested documents and proofs.but they have simply rejected my loan application. I got the personal loan on 20/05/2021 from ICICI bank without any issues. so i know the credit details of my transactions and maintain healthy credit in my accounts as well.
                              Also, I noticed in the cibil report, there are 2 enquiries made against HDFC for this loan.Why you are made 2 enquiries with the same loan this will hurt my cibil score. who gives rights for you to make enquiry to my cibil.
                              PFB below cibil inquiry entries:
                              image.png

                              I want to remove this entry from my cibil report, otherwise I'm going to file a consumer complaint and court as well.

                              If you are not able to process the loan then why are you collecting documents from me and taking more time?
                              Don't waste customer time. Also Inform your Sales Manager(Mr.Suresh Rajagopalan) and Executive Divya to learn how to communicate with customers and provide proper response.they were not providing proper update. also don't give false commitment to customers.

                              In future I will not prefer HDFC bank as a financial partner for sure. Also I will provide my feedback in the consumer forum as well so that others can know about your service.

                              very very bad service from HDFC bank, this is the first time i'm facing this kind of very bad banking service.

                              I want to remove the Cibil enquiry 2 times which you made. If not will raise a complaint to RBI / consumer court as well.
                              Sep 19, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 31, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern, along with the Loan Application Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance.
                              May 12, 2022
                              Updated by Thirugnanam_udt
                              Totally waste of time with HDFC banking service
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                                Nitin_290721
                                Jul 29, 2021
                                Resolved
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                                Resolved

                                Address: Jalaun

                                I am an HDFC bank ACCOUNT holder. The bank has auto debited rs. 1899/- from my DEBIT card number ending with XX7531 without my concern on date:28/07/2021. Also geting deduct from my account since 3 years. I am not interested in this service and don't want this membership anymore. To cancel the membership and refund this debited amount of rs.1899/-
                                Also, without the customer concern, I don't know how HDFC like standard banks is doing this kind of transaction???? not at all fair.

                                debit card no. ending 7531
                                Sep 1, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 31, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  munawarscec
                                  from Manthani, Telangana
                                  Jul 29, 2021
                                  Resolved
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                                  Resolved

                                  Isaqmc Deductions

                                  Hello HDFC BANK,
                                  I have an account with HDFC, in which there are quarterly deductions under the heading "ISAQMC", which I understand are for online Mutual Funds Investment.
                                  The issue is that I am a resident customer and the deductions are being charged as for a Non-resident Customer.
                                  How do I request for refund or solve this issue?...
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                                  MehulShah1506
                                  Jul 29, 2021
                                  Resolved
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                                  Resolved

                                  I've purchased an Electronic product from Vijay Sales and was entitled to receive a cashback of 10% within 90 days from last date of the transaction month. I've done the transaction in month of March. I still have not received the cashback.
                                  Sep 3, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 31, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  I just noticed that, once you log a complaint on this forum, you'll get a call from a number from HDFC consumer complaint team (I highly doubt their identity) and shared a link -> customerclaimpayment.online to add debit card details to claim the refund. I understood that this was a phising call. How the owner of this platform is handling such scam?
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