Sir I A.Ramesh from Puttur Andhra Pradesh, as my wife went to withdraw money from your ATM, one of the customer rudely behaved to enter and another followed by him, as there is a rule only person at one machine, at this time of corona, I told them to go one after another, but they said they are late to their work, then I told the security guard(from AGILE GROUP SECURITY
SERVICES) WHO WAS WATCHING MOVIES IN HIS PHONE, to tell them to go one after another, but the security guard says he is not HERE for telling the customers to go one after another, he is THERE TO WITHDRAW MONEY FOR THOSE WHO DON'T KNOW TO WITHDRAW, AND SAID TO COMPLAINT TO WHOEVER I WANT. HDFC ATM IS ONE OF THE BEST ATM, , then I am sorry to say This is WHAT a security guard is really for ATM. Anyway I hope you people will taken necessary action against the understanding and purpose of SECURITY GUARD AT ATM. PLEASE TEACH HIM WHAT WORK AS GUARD AT ATM.
HDFC Bank customer support has been notified about the posted complaint.
Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.
-Anay