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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 225

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@
@Deepak@
from Delhi, Delhi
Jul 27, 2021
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Address: H.no. 177 Sonia Gandhi Camp Samalka New Delhi 37

Dear Team,

Pls, check below Application it's payment has been done but this is not showing completed in Sarathi Parivahan Portal. Pls, check and fix the issue so that i can process further for taking the slot for Test Driving.

UPI TX ID[protected]

Application No. - [protected]
HDFC Bank customer support has been notified about the posted complaint.
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    G
    Geetika Sawhney
    Jul 27, 2021
    Resolved
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    Resolved

    E-gift card not received

    Hi,
    I had purchased an e-gift card on 22nd july which was going to be delivered today (27th july) but the beneficiary has not yet received. I am unable to contact to customer care. What can i do now ?
    Order id :TGFT[protected]...
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    S
    sonali25
    Jul 27, 2021
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    Address: Mahim

    From My Savings Account 17.70/- is been deducted for INST-ALERT CHG INC GST APR-JUN2021.How many deduction will happen. Ever now n then deduction happen?
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Sathyakamaraj
      Jul 27, 2021
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      Address: Block-1 Bhoruka Tech Park, White field Road,, Mahadevapura,

      Dear Team,
      I am not receiving any OTP in Gmail Account for any online Transaction of my HDFC Credit card. Kindly do the needful.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of your credit card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        M
        Màddy Màní
        Jul 27, 2021
        Resolved
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        Resolved

        Address: Tirupur

        I forgot my netbanking pin, so I try to change the pin but otp only came in mobile number, and also didn't come to my mail ID and our customer ID is[protected]
        Sep 3, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        You are requested to opt for the second option of OTP on the registered mobile number and Debit card details, to change your IPIN Instantly. Post the process, register for secure access. To know more about Secure Access, refer to the below link.
        https://cutt.ly/cQf5dWY




        -Zubin

        HDFC Bank Customer Assistance
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          A
          Anupriya Bishnoi
          Jul 27, 2021
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          I ordered some items on amazon through hdfc bank atm card then it got cancelled thrice by amazon as there were some error on hdfc portal to clear that payment. Also I have received messege from HDFC Bank that amount is credited but actually when I check balance it is not credited so please credit my refunded amount.
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Parnabass Nadar
            Jul 26, 2021
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            Address: R.no. 17,Harishchandra Colony,, Behind Nitin Raj Hotel ,Katemanvali

            I am parnabass rajendran nadar, emp id : p19026 was working with hdfc bank and my third party was HBL global... I want my salary slip Or pf account number and UAN number... I was working from july 2014 to April 2015...

            Kindly reply in my email id... [protected]@rediffmail.com... And contact number is [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Shaz Mohamed
              Jul 26, 2021
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              Address: Manjeri

              Hi, I have got around Rs 1800 + deducted as a fine for AQB. This charges is actually huge !! This needs to stop.

              AQB SER CHGS INC GST APR-JUN2021-(***) was shown in the statement and I think its more than 10% of the balance being fined. Only few days my balance went below the average.

              Planning to quit HDFC Bank. I hope someone brings this issue to light. Such a pathetic move by HDFC.
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Nadishwar Singh
                Jul 26, 2021
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                Resolved

                Credit card payment not showing in my account

                Please help me out with my below query related to the credit card transection and amount:

                1. As per your mail my credit card outstanding is 10, 856.26 INR, however my credit card section is showing 9637.00 INR and I received the same amount 9636.83 INR message in my phone from HDFC bank. Please check and confirm the correct amount because I have already paid 9636.83 for my outstanding amount on 16th July'21 (receipt attached...
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                Y
                yamu_kumar kumar
                from Chennai, Tamil Nadu
                Jul 26, 2021
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                Credit card settlement done but not updated

                Address: Thiruvanmiyur

                My credit card payment was settled on 15.02.2019 but they not updated in their system. They mailed for legal notice. Kindly resolve this issue....
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                V
                venkateshwarlu gandham
                from Hyderabad, Telangana
                Jul 26, 2021
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                I have used credit card for paying something.. and i didnt asked it to convert to emi but they have devided and into multiple months and adding one part of it to curent month for this process they are charging 99 for each transaction and 17 rupees as gst.. like this lot of times they deducted..
                i didnt opt this.. and i paid my credit card bill before time.. without my permission why they are doing all this ... Please resolve this issue.
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Radhika Kandhala
                  Jul 26, 2021
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                  Address: Hyderabad

                  My account has been charged 2139 rupees just for one month .. ive been maintaining funds . Request you clear the hold amount .. In this current situations its very difficult for us to pay so much amount .
                  HDFC Bank customer support has been notified about the posted complaint.
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                    J
                    Jagannath Mp
                    Jul 26, 2021
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                    Address: KANNUR ,KERALA

                    I had purchased a hero honda SUPER SPLENDER financed by centurion bank ltd. reg Month is 04/2005 reg no is KL13 N636 i paid all my EMI's without any delay on schedule. i just want to know how will i get a NOC as i came to know that CBoP is merged with HDFCbank
                    JAGANNATH MP, MUTTANNUR, PATTANNUR POST,
                    KANNUR -670595, KERALA,
                    [protected]@gmail.com
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Mohanlal V choudhary
                      Jul 26, 2021
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                      Resolved

                      Address: [email protected]

                      I cant pay yor loan due to corana my busnnise is full lost i have finssale problem and your bankar are tharitang me to pay thair is no bussanse in lockdown
                      your bankar giving me tharat that you have to pay your laon any how with interst and thay using bad words to me and my famaly which i cant mansting in this maill i am in use tharat that what i can do toumaro i cant tal
                      Sep 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,


                      We sincerely regret the inconvenience caused to you.

                      Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before August 03, 2021.



                      -Zubin

                      HDFC Bank Customer Assistance
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                        G
                        Gouthami Sangana
                        from Bengaluru, Karnataka
                        Jul 26, 2021
                        Dec 28, 2023
                        This thread was updated on Dec 28, 2023
                        Resolved
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                        Resolved

                        Unable to unblock my netbanking and mobile banking account

                        Hi Team,

                        My customerid is[protected].

                        I received a message to my phone that my netbanking is blocked on 22nd July, 2021. I immediately called to customer care and as per their suggestion, I visited the branch located at this addess - Hig 88/1, opp. Bpcl Petrol Bunk, MVP Colony, Visakhapatnam, Andhra Pradesh 530017.

                        They took my details and verified the issue. Did not find any solution, made me...
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                        Akkutha23
                        Jul 26, 2021
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                        Resolved

                        Address: hdfc bank budaun
                        Website: [email protected]

                        Sir mere pas ek credit card tha jise me 2 sal se chala rha tha lekin mene ek bar payment kisi karan se late kar diya or mera credit card block kar diya or jab bhi me customer care se bat karta hun or mera register mobile no ko register nhi btata me kafi pareshan ho chuka hun ya to mera cresit card ko band kar diya jaye ya mere credit card se block hta diya jaye jisse me usko use kar sakun.
                        Name- akash kumar
                        mobile-[protected]
                        Sep 3, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We observe that we have already responded to your email ID. For further clarification, we request you to revert to us the mentioned email to enable us to review it further. The reference number for this interaction is[protected].

                        -Anay
                        HDFC Bank Customer Assistance.
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                          Akkutha23
                          Jul 26, 2021
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                          Address: Vill kumhrai Post parsara Dist Hathras
                          Website: [email protected]

                          DEAR SIR
                          I have a credit card 2 years ago .Last time my payment dilly some reason then HDFC bank blocked my credit card after some time fully payment but HDFC bank not unblocked my credit card
                          plz unblocked my credit card Hdfc bank
                          REGARDS
                          Akash kumar
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            KC69
                            from Pune, Maharashtra
                            Jul 25, 2021
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                            Resolved

                            Address: Hyderabad

                            I bought a bike in 2006(bajaj pulsar 150) on loan from centurion bank of punjab cleared my loan by 2008.However now that the vehicle needs renewal of registration i need a NOC from financier who no longer exists and was acquired by HDFC. Now when i approached HDFC, they are asking me to visit different branches in Hyderabad along with the bike.
                            Aug 31, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 31, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] ​​along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              R
                              Ra_Av_an
                              from Shamli, Uttar Pradesh
                              Jul 25, 2021
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                              Resolved

                              Card Swipe Charge by Merchant

                              Address: Prakash Chowk, Muzaffarnagar

                              On[protected], I bought an LG Dual inverter AC from LG's authorized dealer.
                              The actual cost of the AC was Rs. 43500/-. I wanted to pay using my HDFC Credit Card (Diner's Club).
                              But the shopkeeper asked me to pay 2% extra as Swipe charges.
                              The final cost I paid was Rs. 44370/-.

                              Date of Incident:[protected]
                              Merchant Name: V S Distributors 148 SOUTH CIVIL OPP PRAK MUZAFFARNAGAR.

                              Expected...
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                              S
                              Sambhu Manideep
                              Jul 25, 2021
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                              I am using HDFC bank credit card from past 3 years. For the first time i took the card they have not informed me regarding One assist mfee and they directly deducted the amount and when i asked for cancellation and refund they have not responded nor refunded my amount. Now i have upgraded my credit card and even before I make any transaction again they charged One assist mfee with 1899/- without taking any confirmation from my end.
                              I did not expect this kind of irresponsible response from such a reputed bank. I would like to cancel one assist feature membership and refund my amount
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Sambhu Manideep, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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