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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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HDFC Bank reviews & complaints page 225

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B
Batchu Tejasvi
Jul 22, 2021
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Address: Hdfc, Telangana, Hyderabad

I really wanted somebody to remove or change my relationship manager as whenever I am asking for loan she is denying howevr other banks am getting it.
Sep 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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    B
    Batchu Tejasvi
    Jul 22, 2021
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    Address: HDFC hyderabad

    Hi team,

    I am really not happy with the Relationship manager Lavanya for my account. Kindly request you to check and remove her as a manager for my account or put me to a genuine manager.

    She is really pathetic, this is the fourth time I applied loans several times she said u cannot get loan, I tried with other banks I got it . Last year in 2020 when I applied she said your company is in cat c not applicable, and I applied in other bank I got it? I think she has some problem with my account, pls request you to remove or you can check my credit score am a very loyal customer of HDFC since 7 years .

    Take a serious action and remove her in my account as an RM
    .
    Regards,
    Tejasvi Batchu
    HDFC Bank customer support has been notified about the posted complaint.
    Hi,

    Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
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      J
      Jaspreetsingh01010
      Jul 22, 2021
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      I opened a new account in hdfc bank and no bank in history has deducted money for debit card but here is hdfc bank, deducted 500 rs + taxes i.e. 590 rs for which i didn't even got a transaction message .i get too knew after checking my statement . This is not a professional practice by the most reputed in our country. Hence loosing trust of its customers by doing these practices . In future i can't trust hdfc bank because they don't inform a customer before deducting money, doesn't give any prior intimation for these large amounts to be deducted for free services like debit card. at last when you log a complaint they will tell you they will create a docket no which is of no use along with a time period of more than 7 days with no status on mail wasting customers tine as well as money.
      Sep 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 06, 2021. Request your co-operation and patience in the interim.

      -Zubin
      HDFC Bank Customer Assistance
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        A
        Ajay Rajpurohitt
        Jul 22, 2021
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        Address: Hdfc , chala branch , vapi ,gujrat

        Initiated a transfer of 3000 on 20th of july 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still the funds are not credited back to the account. Below is the message

        UPDATE: Your money transfer of INR 3, 000.00 on 21-07-21 timed out due to technical reason. (IMPS Ref No. Xxxxxxxxxxxx). If this transaction is not done by you, call [protected].
        HDFC Bank customer support has been notified about the posted complaint.
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          Nihalsingh010
          Jul 22, 2021
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          Address: New Delhi

          Hello sir,

          This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

          Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 20th July 2021 under the name of depository charges.

          Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

          Please do the needful as earliest.

          Regards,
          Nihal singh
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 03, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3C5guOC with your account number, date & amount of debit of charges and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

          -Zubin
          HDFC Bank Customer Assistance
          Aug 03, 2021
          Updated by Nihalsingh010
          They notify the complain but not refund yet they are postponing date again and again.
          Aug 03, 2021
          Updated by Nihalsingh010
          I already registered a complain on 22 July your executive also call me and give time for 3 to 5 day amount will return its almost 10 days but I didn’t get my refund
          ( Msg HDFC Bank -Your request has been registered vide comp MUMC[protected].We will revert to you within 7 working days)

          Service request number is 15673445
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            A
            Aakash leo
            Jul 21, 2021
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            The amount of 1415.94 is been on hold because of this stupid reason that is Mi Revenue Hold Through GEFU. I cant able to get the information from the customer service. I want the complete refund of the amount asap. In this hard time i dont expect banks to hold our money like this.

            Account No. [protected]
            IFSC: HDFC0000280
            BRANCH: FIRST INDIA PLACE
            ACCOUNT TYPE: SAVINGS
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              Dabbiru Durga Prasad
              Jul 21, 2021
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              I am an HDFC bank credit cardholder . The bank has auto debited the amount from my credit card number ending with 5609 without my concern. I am not interested in this service and don't want this membership anymore. So cancel the membership and stop debiting the amount asap

              OneAssist Membership ID : [protected]
              OneAssit Relationship No: 2357444
              Name :- DABBIRU DURGA PRASAD
              Mobile No. :- [protected]
              Credit Card Number Ending :- 5609
              Aug 1, 2021
              Complaint marked as Resolved 
              The Company OneAssist have contacted themselves and refunded the fees. Appreciate the action.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Dabbiru Durga Prasad, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                R
                ramatrixbc
                Jul 21, 2021
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                Address: Puttur

                Sir I A.Ramesh from Puttur Andhra Pradesh, as my wife went to withdraw money from your ATM, one of the customer rudely behaved to enter and another followed by him, as there is a rule only person at one machine, at this time of corona, I told them to go one after another, but they said they are late to their work, then I told the security guard(from AGILE GROUP SECURITY
                SERVICES) WHO WAS WATCHING MOVIES IN HIS PHONE, to tell them to go one after another, but the security guard says he is not HERE for telling the customers to go one after another, he is THERE TO WITHDRAW MONEY FOR THOSE WHO DON'T KNOW TO WITHDRAW, AND SAID TO COMPLAINT TO WHOEVER I WANT. HDFC ATM IS ONE OF THE BEST ATM, , then I am sorry to say This is WHAT a security guard is really for ATM. Anyway I hope you people will taken necessary action against the understanding and purpose of SECURITY GUARD AT ATM. PLEASE TEACH HIM WHAT WORK AS GUARD AT ATM.
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                  T
                  Tdigcc
                  Jul 21, 2021
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                  Address: Now Kolkata

                  Online coaching and payment💰 and coaching staff meeting at me and my family is the best customer experience with my family👪 is 5
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mohanraj 21061978
                    Jul 21, 2021
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                    Hi Team,

                    I have made two transactions on 8th of Feb, one is for 350 and 324.

                    I received message after my transaction of rs 350, says that available balance is 382050.42 and curr o/s is rs -2050.42.

                    After my second transaction of rs 324, received message says that available balance is 379326.00 and curr o/s is rs 674.

                    The second is totally wrong, you people are providing me the wrong information about my account balance and credit information.

                    I have raised the above complaint with HDFC bank on 8th Feb, still now they are not able to solve the issue.

                    One of the manger have confirmed the mistake is from bank side.

                    I have done mutiple calls and sent several emails to bank to solving the issue, my time and energy got wasted totally for which i required compensation of Rs. 5 lacs.

                    And also once they rectified the issue, they need to inform all credit card customer about the issue.

                    Regards,
                    Mohanraj
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 30, 2021
                    Updated by Mohanraj 21061978
                    The issue is not resolved yet
                    No one have called me to discuss about the issue yet
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                      S
                      sangui ram
                      Jul 20, 2021
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                      My new no - [protected]. Am working in Cognizant. sanguidha.[protected]@cognizant.com.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        sai sudhir
                        from Mumbai, Maharashtra
                        Jul 20, 2021
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                        I have been charged for ach debit charge by hdfc bank my emi has been charged without any bounce please refund 590 charged this is really frustrating
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Mukesh meena hdfc
                          Jul 20, 2021
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                          Address: Hdfc bank ltd station road hindaun city distt karaili

                          Dear Team,

                          We have booked a parcel (Cheque)with you from Hindaun Rajasthan to Ahmedabad Gujarat with pod no [protected] on dated[protected]
                          As confirmation received by local courier agency
                          mentioned packet has been lost from your side and we have continue followup with your local agency for FIR copy.And we are not getting response from your local courier agency owner Mr SAURABH Agarwal Mob. [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            kannan ammu
                            Jul 20, 2021
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                            Wallet id is [protected]Customer Id 44852495 & reg. Mobile no. Is [protected]
                            Fastag issued to me for vehicle no. TN10AE9990has been damaged and i mailed to hdfc bank earlier for issuance of duplicate fastag but no action has been taken by them. I have mailed on fastag
                            HDFC Bank customer support has been notified about the posted complaint.
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                              C
                              CHANDRA bna
                              Jul 20, 2021
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                              UPI-Mandate for Rs 14079.00 is successfully created towards Tatva Chintan Pharma and funds are blocked from A/c No. XXXXXX3593. Application No. TATVA80433525, UMN: 394ec151b7364f[protected][protected]@ybl. But ipo shows that no fund block for that ipo and i cancel this application for ipo but my money not release by hdfc bank
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Any updates ? because Sam happened To me
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                                Tarpara Viraj
                                Jul 20, 2021
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                                There is an amount on hold since may 2021 Rs205 and it has still not released as I am maintaining sufficient funds in account. And i could not able to reach customer care on call or chat.
                                A/C no:- [protected]
                                Branch:- Dared, Jamnagar
                                +1 photos
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                                  Z
                                  zez123
                                  Jul 20, 2021
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                                  I get continuous calls from HDFC bank asking to take loan, credit cards etc.
                                  even after registering for DND .It is frustrating as we will have other work . We cannot ignore calls from unknown numbers as we get calls from schools / colleges etc .
                                  This is going on for years & i am totally fed up . Even after cutting the call they keep on calling again & again . The team might have given targets from bank which should be taken out .Some action has to be taken regarding this & some system should be developed to block the numbers which have registered for DND.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Ashutosh4361
                                    Jul 19, 2021
                                    Oct 4, 2023
                                    This thread was updated on Oct 4, 2023
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                                    Account blocked

                                    Address: House no 133/B2, Dharampur,Shiv colony Pinjore,Panchkula

                                    I have received welcome kit in my address of account [protected] . But you guys block my account . Why ?you now your bank employee Mr.Vipul also visited my home before opening my bank account for address varification and Now this problem is happened.. guys I had seen first time if bank is harassing his new account holder without any reason.

                                    If you sent welcome letter, then why not delivered my home address?

                                    Its...
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                                    P
                                    paty238v
                                    Jul 19, 2021
                                    Resolved
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                                    Resolved

                                    I own a vehicle DL9CAR8036 against which I have got the fastag issued but since last 15 days the fastag wallet has been freezed. I am not getting any clue as how to resolve the issue.

                                    [protected]
                                    Sep 16, 2021
                                    Complaint marked as Resolved 
                                    I have closed the fastag. Thank HDFC for your non cooperation.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      arpanbiswas97
                                      Jul 19, 2021
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                                      Address: Durgapur, West Bengal

                                      I reside in Durgapur, West Bengal and I opened a new savings bank account online and completed my video KYC. When I logged in to Netbanking, I realized that my branch name is wrong. I chose the Durgapur City Center Branch (IFSC - HDFC0000234) while creating my account but instead my account got created in some branch in Mumbai (IFSC - HDFC0000240). Now I obviously cannot go to Mumbai and would like this issue to be resolved as soon as possible.

                                      Kindly help me resolve the issue.
                                      HDFC Bank customer support has been notified about the posted complaint.
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