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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 225

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Y
Yashbhan
Nov 15, 2021
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Dear HDFC Bank, I have been observing such suspicious transaction on my Credit Card statement since last 4 to 5 months. I have been trying to contact HDFC Bank Customer Care multiple times but no one has been responding me. Please help me resolve my issue ASAP please...

OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999981113006348255): 3, 411.89/-

OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999981113006348263): 85.83/-

MER EMI, INT NBR:01, [protected] (Ref# 09999999981113006348289): 84.95/-

These all recent transaction triggered on same date which is 13/11/2021. And it has been happening since 5 months. Help me please...
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    D
    devanath
    from Thiruvananthapuram, Kerala
    Nov 15, 2021
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    Address: 2/284 t. Ganigarahalli, thoppur, dharmapuri

    Snap pay I'd: SP00489494

    Please refund my money take action properly. I have been asking my refund money since 1 month.I have not got proper response from your side. If I receive my refund money then only I can pay my EMI properly .I am getting penalty.If you refund then only I can pay .If refunded please acknowledge me .If I am not getting proper response I will complain to consumer court.
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      D
      Danvish
      from Hyderabad, Andhra Pradesh
      Nov 14, 2021
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      I have taken ₹ 10230/- through my credit card on 26.10.2021, but I paid on ₹ 10000 /- on 30.10.2021, but bank converted to EMI on 01.11.2021, please resolve my problem

      Thank you
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        S
        Shreedhar Chakrad
        Nov 13, 2021
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        Address: Vivo showroom channasandra

        Hi Team,

        I have purchased vivo v 21 phone from vivo store .. already 120 days ago still I have not received cash back to my credit card. Find the attached invoice and credit card slip.

        Please help us to get cashback..
        Regards, .
        Shreedhar Chakrad.
        M.[protected]
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          M
          msindhur19
          from Chennai, Tamil Nadu
          Nov 13, 2021
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          I blocked my old food card. After one week the new food card had been delivered to me. Please let us know the procedure to transfer balance from old hdfc food card to new hdfc food card. I tried to reach IVR support and Rep but my call was disconnected without reaching the Rep.

          Thanks

          Sindhubairavi
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            Dhileepan Manikandan
            Nov 13, 2021
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            Actually I bought an iPhone 11 from poorvika I paid through my HDFC credit card and there was an 5000 cash back. Still I didn’t even receive that cash.
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              Z
              zyan akhtar
              Nov 13, 2021
              Resolved
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              Resolved

              Address: bihar

              Dear HDFC Team,

              Today i have received this message from HDFC bank but i have personally
              not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO i have nothing to do with and confirm the same as soon as possible.

              ACH Debit mandate registered for Rs. 39999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX98618 for DREAMPLUG TECHNOLOGIES PR with UMRN No (protected).
              Dec 17, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 15, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience.

              We request you to write to us at ([protected]@hdfcbank.com) from the registered e-mail ID with the below details in order to assist you further:

              1) Mobile Number on which SMS received:
              2) Sender details and date and time of receipt:
              3) Screenshot of the complete content of SMS received.

              -Zubin
              HDFC Bank Customer Assistance.
              Today i have received ACH Debit mandate registered for Rs.15000/ which i havent registered anytime.I have sent details to address - ([protected]@hdfcbank.com) from the registered e-mail ID .

              I hope this will be taken care at the earliest.

              Thanks,
              Shafiq
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                Z
                zyan akhtar
                Nov 13, 2021
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                Resolved

                Address: DARBHANGA
                Website: www.hdfcbank.com

                I NEVER REGISTERED FOR "ACH Debit mandate registered for Rs. 39999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX98618 for DREAMPLUG TECHNOLOGIES PR with UMRN No.HDFC[protected]."
                I RECIEVED THE ABOVE SMS TODAY FROM THE BANK .
                Dec 23, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 17, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by November 22, 2021. Request your co-operation and patience in the interim.

                -Zubin
                HDFC Bank Customer Assistance
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                  J
                  jishnudesarkar
                  Nov 12, 2021
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                  I have received the following sms from bank
                  I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    navep
                    Nov 12, 2021
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                    I have got an SMS saying "ACH Debit mandate registered for 100000.00 with frequency ADHO in HDFC Bank for INDIAN CLEARING CORP with UMRN.." In the thread there is not much clarity on what this SMS is ..
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Monisha Sanjeev
                      from Chennai, Tamil Nadu
                      Nov 12, 2021
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                      Address: 953, Charuvilla Veedu, Sithara Junction

                      How to track my food card?
                      Here’s your request number:FD[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        Varma961
                        Nov 12, 2021
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                        I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 16, 142 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649 or more. Now, again they charge me 236 rs for emi rtn charges for the two consecutive months August and September. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          K
                          Karthy7777
                          from Delhi, Delhi
                          Nov 12, 2021
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                          Dear Sir,

                          I am Karthick K. I have an account in hdfc bank, on 30 Oct 21 I Went to the atm center to withdraw cash but i can't withdraw it. After I went to another atm center there, I also couldn't withdraw it. Others withdraw the cash. Then i called at the day to customer care they told lot of person having same issue you will give request to get new card but you would pay money for that new card. I told a lot of members that facing this issue means hdfc updates their software. That's why the problem happened, then why should I pay. The Executive has no answer for this question. He repeatedly told me you have to pay for it. I clearly said I can't pay because my card has 2 years validity and it's in good condition so I can't pay. You will resolve the issue or send a new card without cost. He took the complaint (30 Oct 21) then told a maximum of 2 working days to resolve the complaints. But till now (12 Nov 21) there is no reply. Another executive also replied with the same answer. But there is no reply to those complaints if I ask there is no answer. Then again take one more complaint. I can't believe those complaints. Kindly give me a solution for this issue.
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                            S
                            Sprqa3496
                            Nov 12, 2021
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                            I am very satisfied with the service of HDFC bank net banking portal.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Madhulika Dhiman
                              Nov 12, 2021
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                              Resolved

                              Ac - [protected]
                              Branch - Sector 70 - Mohali

                              There has been a hold of Rs2340/- on my HDFC Bank account for more than 3 weeks. I had registered a complaint through customer care but the problem has not been resolved yet. Please remove the hold as I do not want any additional services activated on my Debit/Credit card and release the amount.

                              Regards
                              Madhulika Dhiman
                              Dec 16, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 13, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                N
                                Nikhilesh kumar kushwaha
                                from Jaipur, Rajasthan
                                Nov 12, 2021
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                                Resolved

                                Address: Noida

                                Hi Team

                                Hope you are doing well and great

                                Please credit the amount to my hdfc account ASAP because amount credited by irctc yesterday itself around 5.19 pm. But till now amount it is not showing in my account.

                                Please review and do the needful as earliest.

                                Waiting for the prompt response.

                                Regard
                                Nikhilesh kumar kushwaha
                                Dec 17, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 13, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  H
                                  hazialisk
                                  Nov 12, 2021
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                                  Address: Hyderabad

                                  Hi, i was paid all the credit amount in 2018 still hdfc account showing me credit card lien amount -60k, i put request but still not closed.

                                  Cust id: 47211321
                                  reference number: [protected]
                                  creditcard number: [protected]

                                  i request you that release the account
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                                    N
                                    nitikesh0007
                                    from Pune, Maharashtra
                                    Nov 12, 2021
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                                    Yet the amount is not credit in may I got a text message that amount is deposited in your account of 7998/- and also showing in statement as well but not yet added in my closing balance kindly do the needful process on urgent basis
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                                      Subashcj7
                                      Nov 11, 2021
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                                      Address: 3/61-C, PUDHULINARU THOTTAM, PARAPALAYAM NORTH MANNARAI

                                      Recently in nov 9 my account debited with Rs.590 as ach debit return charges. Kindly request to refund that
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                                        Y
                                        YogiK@1997
                                        from Pune, Maharashtra
                                        Nov 11, 2021
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                                        Address: Shikrapur, Pune - 412208

                                        Dear Sir/Madam,

                                        Greetings.
                                        I have opened Insta Regular Salary Account on 19/10/2021 in HDFC Bank and also did Video KYC. After that i got an email to visit your nearest hdfc branch to process further. I visited to nearest branch on 01/11/2021, they said your full KYC is not done & you need to do it physically. I did it and for that i went in bank twice (Bank's printer did not working). And important point is after 23 days still i dont have received any welcome kit, debit card, passbook, chequebook. if bank provided online insta account opening facility then why we need to visit branch for full kyc? Why i can't get welcome kit after 23 days(If i visited bank and open account then it will take 7 to 15 days to done all process)?
                                        If you have solution do let me know.

                                        Regards,
                                        Yogi
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