HomeShop18 Complaints & Reviews

Further to my complaint of 17.11.2014, this is to further put on record that Courier company is giving wrong feedback to Homeshop18 that Delivery of consignment was attempted but it failed or nobody was at home which is absolutely wrong statement and on that basis without checking the actual situation and without any enquiry, Homeshop18 management is believing the company and putting wrong feedback against my order that delivery attempt was...

Dear homeshop18, product no[protected] bows & blossoms girls 7 & 8 years frock i have received incorrect name i.e. on umakrishna but i am clearly explained the name should be in SIRIVELA UMA DEVI [protected] my mobile no. incorrect name cheque i have sent back with speed post on oct. 1st 2014 still i have not received my refund cheque i sent id proof is also sent on oct 7th 2014 via salescoordinator.[protected]@hdfcbank.com i...

I had placed order with Homeshop18 vide order No.[protected] Maha Bachat Dhamakedar 41 pcs Happy Family Multi brands Ration Combo on 21st October 2014 and it was to be delivered on 7th November 2014 through SAFEEXPRESS COURIER CO. the worst ever courier company I have come across.It was booked from from Ghaziabad to be delivered at Wadala, Mumbai. When I did not receive the order I have been contacting Courier Company which has a worst...

I order denim jeans but due to not proper size and material is not good i told customer care executive, , , homeshop 18 send refund but from courier company it was return back to homeshop 18 now it was above 20 day no progress in my refund, , , Also its too much for refund, kindly refund me as soon as possible within 3-4 days For proof i am sending my coiuer slip...

I ordered combo of 4 products- tshirt, shoes, wrist watch and sunglasses from homedhop18 but by chance the shoes size was small .and we requested them to exchange it with the correct size, they accepted my request and told us to paack the shoes and their courier person will come and take it, we asked them to pack the whole combo or only the shoes but they told that if everything is fine then pack only the shoes and we returned it to the courier...

I have made an order No.[protected] for spice Mobile from Mobile no. [protected]. But sorry to say that Mobile sent to me has internal memory of only 2GB i.e used space is 1.19 and free space is 0.81. Gift Coupen of worth Rs 500 not sent. It was promised that watch of Polo company will be sent. But it is different make. I am making regularily calls on the customer care centre, no body is ready to to accept that I have defective products.Evewry...

I ordered the product[protected] on 3rd Oct 14 whn i received the pack the cash payment was made, it was of XL size though i ordered to M size. I raised a replacement on the day i chcked the product on 7 Oct 14. The reverse pickup was done on 9 Oct 14. On 22 Oct i received call frm customer care dat deliver attempt is failed for reverse pickup whrin dat was already done after so much of chasing finaly my replacement was initiated and product...

I PURCHASED THE ABOVE PRODUCT IN THE LAST WEEK OF SEPTEMBER WITH 3 MONTHS WARRANTY BUT AFTER 2 TIMES USAGE, THE PRODUCT BROKE SO I ASKED THE COMPANY FOR SERVICING AS IT WAS UNDER WARRANTY PERIOD BUT SINCE OCTOBER THE COMPANY GIVES EVERYTIME NEW COMPLAINT NO. TO RESOLVE MY COMPLAINT AND NO ONE CARES TO CALL ME BACK SO EVERY TIME AFTER A SPAN OF 2-3 DAYS, I CALL THEM BUT THEIR REPLY IS THAT THEY WILL PROVIDE ME NEW SERVICE CENTRE NO. WHO WILL...

Hello, I had ordered a "15 Sets Collections by Touchstone" from Home Shop 18 on 31st Oct, 2014. The Item was delivered on 3rd Nov, 2014. The packing for the item had not been opened until 6th Nov, 2014 because the intended recipient of the product was not available at the time the order was delivered. On opening the item, we found that barring the top piece all the other sets are completely defective. At the present state, the product...

To Home Shop 18 Sub: COMPLAINT REGARDING FAULTED TAB MAKE Y2 HCL. Sir, It is submitted that I have purchased a Tablet Model Y2 of HCL through online from you. The details of Retail Invoice as follows: Invoice No. DEL/102014/33066 Invoice date. October 25, 2014 Buyers order no.[protected] Sub order no. 91032017 Dispatch through Aramex Order date October 24, 2014 19:10 It was my bad luck and unfortunately I...

Dear sir/madam I have booked order, order no[protected] Singer JMG Squeezy on dated[protected] and received on[protected] and paid Rs. 2299+200 coupon total paid by us Rs.2499/- but when i checked the product the product was deffective.after receiving the product i have complained in about 10 minute to home shop 18 and they registered the complaint no[protected] against order no[protected], on dated[protected] for replacement order no[protected]...

i bought a spice phablet from your company.after opening the package it is found that there is no flip cover and the product is not as shown in t.v.quality is inferior.within 16 hours of receiving the product i called your no and reported the issue.i was told that i will get a call within 48 hours but no call came.again after two days i called and received a call but refused to take the product back.the reason is best known to you.when i...

Dear Sir, I have given a complaint on 25 Oct 14 Immediately after receiving my product on phone the customer care executive replied that your complaint is registered and your will receive a call from us.product will be collected from you within 48. but i have not received any call from the home shop18. thereafter i made a to customercare again they have told me your packet will be collected within 72 hours we have forwarded to the courier...

Sir, I have ordered for a spice mobile from home shop 18 .But when i recieved it, therebis a defect in the mobile. The defect is that it does not show any network in the moblie.When i contacted the customare care they told us to go to spice care but unfortunately they told us that they also even cannot help us . So, sir please help me in this regard. I am sending the Retail invoice as a proof of purchase....

Der Sir/ Mam,

i ordered a 3 burner gas stove worth Rs 6400, from homeshop 18 on 24th oct 2014. Delivery was due on 30th 2014. However on 3rd Nov, product was not delivered, but site maintains the status that the delivery is on time. After talking to customer care, they updated the status on 4th nov as delayed. After repeatedly calling customer care, they said that the courier guys have sent them the slip of product delivered...

AN ORDER FOR PAIR OF FLASKS WAS GIVEN BUT BOTH THE PIECES WERE HAVING DENT.WE PHONED AND TOLD HS18 THAT THE FLASKS ARE HAVING DENTS AND MOREOVER THE 2 COVERS ARE NOT PROVIDED WHICH WAS A PART INCLUDED IN THE ORDER. WE GOT A MESSAGE ON 12/8/14 THAT PRODUCT BE SENT TO US AND WE WOULD SENT YOU FRESH PRODUCT AND WE WOULD ALSO PAY THE COURIER CHANGES. THE PRODUCT WAS WAS SENT THROUGH COURIER ON 26/8/2014 AND UPON CONFIRMATION OF RECEIPT ON THEIR...

Please to write you that I placed two three times order for different different items ...but they not deliver any one item or product single time...when I complaint to there customer support they again making fool us and in last they said that item is finished ...they hurt our feeling ...I suggest to every small town customer to not to purchase any product from home shop18. Regards Pankaj sharma Ratlam Madhya Pradesh India Pin 457001...

Hi, I bought a makeup matinee(Order[protected] from homeshop18 as a birthday gift for my wife worth rs 1099 on 10th Oct 2014 and after too much waiting and phone calls to cutomer care i got my order after 12 days on 22th oct14.I have mentioned my office address for shipping and it was delivered on the same but i was not able to collect due to diwali festival(22th and 23 oct diwali holiday) then after i came to office on 27th oct and collected...

Dear Sir/Madam, I ordered for 'Pelle Men's Leather Belt' (Order no.[protected] from Home Shop 18 on 3rd November 2014. I received it on 7th November 2014 but I found that wrong product was delivered to me. It was not the belt for which I ordered. Also I was not satisfied with the quality of the product. So I raised a complained (Complaint no.[protected] for a refund of my order. But anybody did not come to my home to receive the order back....

we have bought a nikon camera while they cancelled the order stating out of stock but have not refunded, the complaint number Nikon Camera[protected], hence we decided to to return all the sub-order but no response from customer care ... lifestyle[protected] ...Shopperstop[protected]... Customer should have access to escalate the complaint ... we only get response from CC that they will call back in 24/48 hrs... other than this they...