Hyundai Motor India Complaints & Reviews

He I m sajjandeep from fatehabad haryana I have i20 with registration HR22J0312 . I have prob in my car from a long tym I show this many of the tym at service center fatehabad but no issue resolved . Some of the tym car does not starts I n a self I have to give 2 or 3self its very bed for me . 2nd whenever I drive at 100 or upper car start vibration technician checks prob noable to solve. I have these prob from la 6 monts do the solutio.

Hi, I have purchased my car from Hyundai showroom Bhopal, registration no. MP04CK5308 and 3months ago i me with an accident in Sagar (M.P) and unfortunately I have to take it to service centre of Sagar(M.P) and the problem is related to Engine Cease and its parts are not yet brought and fitted...whenever I used to call them they just give excuses that it is coming tomorrow, it is coming tomorrow...please resolve my problem...facing problems without my car...

I have Hyundai Verna. My vehicle regn. no. is DL 8C AE 2693. I had purchased it from Himgiri Hyundai Wazirpur Ind Area, Delhi. I had got the vehicle checked three times for the same problems, that are brakes not effective in bumpy roads and makes noise when applied, average of my car is 12.5 km per litre on highways, there is bubbling in car at speed above 100. When I got the vehicle checked last time on 08/08/2014, none of the problems above mentioned was rectified, instead two new problems, that are noise in clutch liver and broken fog light was found. When I complained the problem to service manager and T/L Rajesh Bansal, they again asked me to bring the vehicle for proper checking. When I conveyed my greivences to the service adviser Rajesh Rana, he told me that there is no problem in the vehicle and the average of 12.5km per ltr is fine for verna on higways and the average will not increase. At the time of purchase of vehicle, I was told that I will get an average of 18-19 km/ltr in city with A/C and 21-22 km/ltr on highways with A/C. I had complained to all the senior managers in service department of Himgiri Hyundai Wazirpur but not of them is taking any action. I want strict action to be taken against all of them and proper repairing of my car so that I do not get more harrased.

I have bought a hyundai eon sports model from your kestopur outlet as on 26.10.2013 on my wife's name tina bose. Till date i have faced some problems with the car. 4 months back the central lock and the remote key stopped working. I took my vehicle to the service centre at kestopur. I received very bad response and somehow the problem was resolved by teaching machine. Last week the same problem happrened once again and this time we faced lots of problem as my wife and son got locked inside the car. This time i was very angry and called up mr. Abhishek prasad service head of kestopur centre. He tried several things but the problem was finally resolved by changing the central locking system along with the 2 keys. But my concern is the factory settings of my car is lost and at any cost i am not going to take this as my car is not even 1 yr old. What i would have done if this central lock failure incident happened if i was out of the city. Then who would have helped me. Can u warranty that after the change of the central locking and the car keys such problems will not further happen. And why this sort of defects and problems will happen inside 1 yr of the purchase.

Adding to it during the process of changing of the central lock the factory settings and arrangements of my car has got damaged and my car is made like a second hand one. Like the plastic finish on the inside of the door is torn. I am not going to accept this and is going to take some drastic steps against hyundai as the car is not yet 1 year old.

I will wait for your feedback or call for next 3 days. If i dont get any thing from your side i will be forced to move to consumer forum.

Regards,
Arnab sengupta.
[protected]

Dear Sir, I am the owner of Hyundai Verna bearing KA-02 ME 1030 at Bangalore and I am the Loyal customer of your company since 2004-05. Earlier I was owning Hyundai Getz bearing KA02 ME 2756 which was brought from Trident Motors and was very happy with the refinement and performance of the vehicle. This aspect made me to buy a sedan from Hyundai and Hyundai Verna was booked in the year 2009 December and the vehicle was delivered in the month of January, 2010. Thereafter the performance of the vehicle was very good and have been serviced as per the norms that has been recommended by Hyundai. This being the case, on July 3rd 2014, while I was driving down from Bangalore to my native Hassan, we took a stop for refreshment at Hotel Swathi, near Kunigal. When the vehicle was stopped, we started feeling a burning smell from the car and when the bonnet was opened, there was a enormous cloud of smoke.Thereafter the vehicle never started.I immediately got in touch with the trident motors and instructed me to check the coolant. I was really shocked that the coolant was EMPTY! I was told that the vehicle had to be towed down. The vehicle was towed down and next day I was informed that the head of the engine has to be removed and the total cost could come around 50 to 60, 000/-. However they said that the actual price can be estimated only when they inspect the engine. Pursuant to, a check up was done and we were told that the motor of the engine fan was burnt because of short of wires. I was quite shocked and surprised as to how could this Happen???? The answer given by the trident service was that it could have been because of rats or any other reason. I am quite surprised about the insulation of wires if this is a fact. Also, in the month of January 2014, my vehicle's break shoe had a problem and I got it checked at hassan Advaith motors when i was driving down to my native. When the service people checked the coolant, they were shocked that the coolant was so less and warned us that engine could be seized. They added water and when i returned to Bangalore i also inform Trident service centre about this fact. At present the vehicle has been repaired and i am told that the estimation cost is Rs 1, 85, 000/-!!! (One Lakh Eighty Five Thousand) for no fault of mine. I was also forced to issue a cheque for Rs 35, 000/- and until then the head of the engine will not be removed. When Hyundai Knows that engine fan is an important part for the functioning of the engine, should not the wires be insulated in norms and if any there is a short circuit should not there be an adequate warning immediately. Or is it fault on the service centre which has not serviced the vehicle properly?. Everytime I have followed the time schedule and have spent Rs 8 to 12, 000/- or more in every service. With these type of malfunction, what is the risk involved while driving in an highway?... The service centre also states this can happen to any new vehicle!!! If so, what is the use by paying 9 to 12 lakhs and buying cars from Hyundai. This is nothing but deficiency of service and putting people's life into risk. Please initiate action immediately. Regards HJ Krishnamurthy

Hi, I purchase I-20 Magna (Optional) model in last Oct -2013. it run almost 9000 km, currently i am facing problem into right side excel at drivers side. niether i met with any accident, also i service my car within stipulated timeline of service. My complaint is that if someone is purchasing a car cost near about 6.25lakhs out of his savings, and during such a short tenure he is facing problem related to parts of car then there is no sense of purchase car from such company. My last car was also related to Hyundai, and due to faith in your company i purchased car from Hyundai.Now it really make my investment dead as i am facing problem in 9 months old car. Looking for positive response.

I bought a new car( Hyundai grand I 10 sportz) 0n 21st july 2014 from authorized dealer (vasu arjun Hyundai) in MORADABAD (Uttar Pradesh). Then on 25th july 2014, I had an accident in which my car got an impact on the front with a wall. I went to the authorized service centre (vasu arjun) in Moradabad same day, where they checked my car and told me that there is damage to the radiator, front bumper and leakage of coolant and asked me to leave the car there. I left the car for repair and they told me that they will deliver the car in 4-5 days. Then the survey of the car done by surveyor and according to his survey, all the damaged parts were replaced by new one. On 1st of august 2014, they called me for delivery of my car, but when I went there and checked the car, there was some abnormal sound from the compressor of the car which was not present at the time of survey of car and there was no impact over compressor according to survey report. When I asked why this sound is coming from compressor, they had no answer and making excuses or baseless explanation for the same. I was very annoyed and have doubts that they have changed my car compressor with an old & defective one. When I asked them what you will do now, they told me that you have to pay for a new compressor because it could not be replaced under insurance claim. I was very angry and shouted over them that I bought a new car just 4 days ago and now you are asking me to pay 20, 000 rs. for compressor. Then they told me that they will replace the compressor under warranty and will deliver the car on 5th of august. When I went on 5th of august to service center, they told me that the new compressor which they ordered from Hyundai parts manufacturer, Chennai, was a defective one. I have doubt is it possible company will send a new part without checking and getting assured that it is properly working? Then they told me that they will replace the defective compressor with another new one and deliver the car on 8th of august. When today I went there, they told me that when they applied new compressor, it got rust particles in compressor oil which circulated in cooling tube and damaged the condenser and cooling coil. I am surprised how a new compressor can has rust particles. I strongly have doubts that they have changed my original new compressor with an old defective one and now making me fool. I am very unsatisfied and annoyed with all this. I bought a new car for my comfort but now it has become a headache for me. For the last 15 days, my car is standing there at service centre and they are doing experiment on my brand new car. I have very strong complaints against vasu arjun Hyundai service centre, Moradabad, and request you to take proper action against them as soon as possible. I also request you to deliver me a new car because I have very strong doubts that they have changed all the important parts of my car with 2nd hand parts. dr nitin kumar agrawal mobile no- [protected] Teerthanker mahaveer university, moradabad

Dear Sir I bought Hyundai i10 registration no. HR49D8999 on 26/11/2012 from Ultimate Hyundai showroom, Industrial Area, Panchkula, Haryana . I was to receive Rs 25, 000 under the exchange scheme where i returned my old maruti 800 bearing regn no. HR49 9458. But ironically i received only Rs 20, 000 and its been more than 1.5 years waiting that i have not received balance Rs 5000. I tried contacting many times to Ultimate Hyundai, Panchkula but everytime they come with a same response that my request is under process. I request you to expedite the process and refund me Rs 5000 else i shall move to consumer court and shall claim the amount alongwith compensation for harassment that i have faced for last 1.5 years Regards Rajender Kumar house no.-477/2 Kurari Mohalla, Kalka, Panchkula District, HR Mobile-[protected]

I had complaint regarding the type of service the Divine service centre, vapi has provided me. My car GJ15CB2669 i20 had got the starting problem on the early morning of 28/07/2014. I was provided RSA service. The RSA service was excellent. They took my car from my home at the exact time they have given to me. Service centre told that there is some problem in my starter. Now they took 6 days to service the starter and solve the problem. At the time of delivery I saw my front L/H side tyre was replaced with spare wheel saying that the tyre was punctured so we replaced it. When I saw my replaced tyre in dicky I was shocked to see the condition of my alloy wheel. It was damaged from 2 side. Asking them the reason of damage they replied that it was all done before the car came here. I provided them the I.R sheet which the RSA team has given to me. They have checked all the scratches and mark all over my car. It was clearly seen that the alloy wheel was not at all damaged at the check time and the damage mark were fresh. But the service centre deny their mistake saying that RSA team dont check alloy wheel. Also the condition of the luggage compartment was so messed up causing damage to the upper cover of the spare wheel. It was like as if I have taken my car to some local garage. When talk with the service manager Mr. Nimesh Desai, he also refused to do anything. He was not even bothered to answer my question. Infact started questioning me only. Not only just neglected me but behave with me as if i am his employee. Further I have complaint them of the Frt R/h side tyre that the tyre has lost his grip very earlier and it was started looking plain. The matter is my car has met with an accident in february. At that time they have replaced my frt R/H tyre in accident. The bill show that they have not done alignment after replacing my tyre. The car has run merely 8000 km after the replacement of tyre. I left my car for their warranty purpose but today they told me to took my car as they cannot do anything on that. Today I took my car from the service centre in the same condition as it was on 28/07/2014 without any wash. I have decided now that will never visit to Divine Service centre for servicing my car. I hope you will take some action regarding my complaint and help me out.

Bought 1 I10 Sportz and I 10 Grand through Mithilai Hyundai, Bhayandar through his DSA agent 7 CAR DRIVE, the vehicle money was paid to MITHILAI HYUNDAI and Octroi Registration and Insurance was paid to 7 CAR DRIVE, I am surprised this purchase pertaining too December 2013 we have till date not received INSURANCE POLICY, ONE TIME TAX PAID RECEIPT, AND OCTROI RECEIPT NOR THE DSA is replying for the same. Kindly intervene into the matter as to whether the vehicle is registered or not and who shall be responsible for the same.

I am driving Verna SX Optional. Paradox is for Performace of Car and Service provided by Safdarjung Hyundai... My vehicle was with them for a week and they returned it without looking into the plank. Instead of resolving, The staff of Safdarjung stole my imported key chain, 2 door gaurds missing... and found black color spots on seats.. I hope u will be eager to resolve issue with Vehicle performance & Safdarjung Service.. Thanks Avinash Gehlot Tele : [protected]

sterring allingment
Hyundai Eon Dlite + No: TN45 BD 3284 my car went for first service after that car steering is going right and left side automatically.
I came for next time for the same even after also the same problem arise . Again i went to Arasu Hyundai, Trichy, Tamilnadu till now the problem was not rectify.
What shall i do for that. Please confirm.
with regards
Shamasharafat

To, The Managing Director, Hyundai Motors India Limited, Kanchipuram Irrugattukottai, NH No. 4, Sriperumbudur Taluk, Kanchipuram District, Tamil Nadu - 602105 CC: The Manager, Super Parts Pvt. Ltd., 14/1, MILESTONE, Mathura Road, Faridabad BCC: THE MANAGER, BLATIC HYUNDAI, 14/1, MILESTONE, MAIN MATHURA ROAD, FARIDABAD- 121003 Date: March 19th, 2014 Subject: Deficiency in Services It is with great regret that I am writing this letter to your as I want to bring to your kind notice the extreme trouble and inconvenience I have undergone due to your negligent services. On 13th March 2013, I had purchased a Hyundai Santro CNG Fitted car of your company from above mentioned dealer. The registration no. of the car wasHR29AD9974. Towards this purchase, I paid Rs. 3, 79, 124/- to your company. Attached is the copy of the invoice and payment details as per Annexure I andAnnexure II, respectively. At the time of purchasing the car, your company executive assured me that the RC with CNG would be delivered to me within 1 month but till date I have not received the RC in spite of my several complaints to your company officials. Moreover, I had faced the bubbling problem with the back gear at the time of taking the break. I had visited and filed a complaint several times with your company executive regarding the same but they started giving me false assurances and my complaint was overlooked. I would like to assert that your company executive had also provided me the insurance papers of the car in which there was nowhere mentioned about the CNG. Attached is the copy of insurance papers as per Annexure III. I tried reaching your company’s executives a number of times via phone and mails, but there was no positive response that I received. Attached herewith is a copy of the mail trail as Annexure IV. During 2nd service The alignment of suspension system has been disturbed resulting all of tyres damaged The most frustrating and agonizing part is that after repeatedly requesting and discussing the problem with the company's advisor, I was just given false assurances but no one was ready to solve my problem. The entire episode has left me in a bitter taste and I am extremely disappointed with your pathetic services. I have been facing lot of mental stress, agony and immense loss of time and money due to this incident and even after making several requests to your company officials no positive response has been received by me. I would like to notify you that your actions are liable under Section 2(1)(g) of the Consumer Protection Act for deficiency of service that means any fault, imperfection or shortcoming or inadequacy in the: Quality, Nature, and Manner of Performance that is mandated to be maintained under law or under a contract. Also, as per Section 2(1)(r) for Unfair Trade Practice which refers to trade practice that involves adopting unfair means or deceptive practices to promote the sale, use or supply of any goods/service. As a consequence of your deficient service and the incompetency displayed by your employees, I have suffered undue hardship and mental frustration. I would like to emphasize that: • You have been grossly negligent and unprofessional in your approach. • I have undergone extreme stress and mental agony because of your deficient service. Given the above sequence of events, I request you to kindly look into the matter and instruct your employees/agents to resolve my issue and provide the RC with CNG at the earliest. Additionally, I request you to compensate me with an amount of Rs. 50, 000/- for the extreme stress and mental agony you have caused to me due to your negligent conduct and the cost incurred by me in trying to mend this problem and to pay Rs 3000/- per day for daily expenses from 4th March 2014 till the issue is resolved In case you fail to look into the matter within 3 days from the date of this letter, I would be forced to: • Ask my lawyers to file a consumer complaint against you for gross negligence, and deficient service, as well as additional compensation for mental agony and legal costs; • Ask my lawyers to consider the filing of a civil suit against your company • Start a sustained online campaign spreading the word about the appalling level of service that I have received from you; and • Issue press releases online and in the print media. I hope that I do not have to take these steps and look forward to an amicable resolution of this issue. Warm regards, Ashok Kumar Sharma 1063, Sector 23 A, Faridabad Haryana, 121005

Dear concern

It is to intimate you that I have bought an i-20 car from your dealer M/S MRG AUTOS PVT. LTD. SHERPUR KALAN, G.T.ROAD, LUDHIANA, with Engine No. D4FCDM040793, Chasis No. MALBB51RLDM623377 and Temp. No. PB 10 EK 2542.
At the time of purchasing the vehicle many offers were available from your company like exchange bonus, loyalty bonus etc. As I am an old Hyundai car user and all the cars used by me and my family are Hyundai cars this car was bought by me and I was offered your Loyalty Bonus, the relevant documents along with other formalities like Bank loan etc. were done and we were asked to approach after 2 months for the Registration papers of the vehicle. In the mean time other phone calls sms were received by us regarding service of the car and like this. When we approached for the R/C papers I came to know that our loyalty Bonus was pending from the company so the Registration No was not issued. From then till today we have visited the showroom several times and many time sent the documents through email also but no one has taken the matter seriously to solve the solution
Now you are requested to do the needful at your end
regards
Vishal
[protected]

I submitted my car 3 months back in Baltic due to engine problem, they were not able to rectify the same, soon other parts also started malfunctioing like AC, Radiator, Condensor, overheating, suspension noise etc. It has been more than 3 long months, the problems after problems are appearing due to their poor service standards & poor quality products. I am charged roughly Rs. 10000 on labor, consumables etc. & every time they handed...

My vehicle was involved in an accident and the rear bumper and tail light were damaged and needed replacement. I approached Hyundai dealer fro whom I purchased the car and he told me that it will take 4-5 days to fix it. As I am entirely dependent on the car and wanted it to be fixed asap, I went to a private garage and he told me that he could fix it in one day. So I approached Hyundai Dealer to purchase the bumper, but they refused to sell it to me saying that it is the policy of the company not to sell spares over the counter. So by not providing the bumper and not being able to fix the car fast, Hyundai has created a monopoly and prevents customers from

hyundai service is worst, until we pay the money they will give response once we paid, they wont even lift the phone, i bought eon delight + car is good but services very bad, they collect more money from me, I have done a very big mistake by buying the hyundai car, I would have gone to maruti, maruthi service is very good comparing with hyundai, specifically laxmi hyundai, kukatpally is very very bad service, in worst case if any body wants to buy hyundai car plz go for another show room do not go to lakshmi hyundai kukatpally

Me Speak to Gujarat in Surendranagar Your showroom is very beautifull nad good but you employes are very bad behavour you all the step for this person and quickly solve this problem i speak to you your broker is very bad behaviour for me and not good response any work so you quikly work this topic plz...

june 22nd i brought Hyundai new i10 sprotz variant cat . it comes with all fully loaded option like like key less, tined glass, fog lamp, tilt starring, etc . but not with basic safety option speed sense auto door lock. three days after the car purchase me and my four year old son traveling in car . i was driving and son was sitting alone in rear seat . i thought doors are locked automatically . But after 2km of drive suddenly i notice...

I bought my Santro car (Company fitted CNG) from Authorised dealer( Sahibabad, UP) of Hyundai motors India of Apr 14. Till today even after 3 months i have not received my RC(Complete in all respect) from the company. I have complained the company officials and the car dealer official. It still is not resolved. I blame the company because we put our faith in the company that they will make all dealers work Properly, It Seems that the company is not taking responsibility's for faults of their authorised dealer and their dealer network seems Improper, I request the senior company officials to look into this matter and resolve the issue asap. In case the car gets stolen the Insurance Claim will get invalid and the entire money shall have to be paid by the company My Car UP14CF1521 Owner Pratap Singh Negi Mob [protected]