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ICICI Bank Complaints & Reviews

www.icicibank.com
3.2
Updated: Aug 25, 2026
Complaints 23793
Resolved
14309
Unresolved
9484
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ICICI Bank reviews & complaints page 28

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K
kruthi.r
Oct 17, 2020
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Iwish account disappeared from my account

Icici i wish deposit details have been removed from my account before the maturity itself. I am not able to see the amount or the i wish account details. I thought it's a system issue.. But it's been more than 10 days, I'm not seeing my iwish account itself. It was there in October 01st week but not seeing after that.
Don't trust icici anymore... With high difficulty, I was trying to save bit of my amount for health emergencies......
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sanket brahmbhatt
from Ahmedabad, Gujarat
Oct 16, 2020
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Irresponsible behaviors and Fraud of Processing fees

Address: ICICI Bank Ahmedabad

Hello

I have applied for a Morgage LOAN to icici bank via one of its DSA persons name Parth Modi. Seeing my financial eligibility person said that you will be eligible for LOAN but you might get some lesser amount then the desired amount. He said that he had checked with the bank and the eligibility part is clear. He taken all documents with 2 cheque for processing fees.

Almost of after 5 days person has login my...
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Dineshchandra2095
Oct 14, 2020
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Personal Loan Cancellation Request

Hi Team,

On 29th September, I had availed pre-approved personal loan of 5.55 Lakhs from icici bank through paisabazaar website.

Since I was not convinced with paisa-bazar representative's service post disbursal of loan amount, I tried reaching out to my ICICI Relationship Manager on the same day i.e. on 29th September (Ranjitha.S provided in ICICI bank app) through an email to her ICICI bank id . Due to the...
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J
Jayakrishnan Menon
Oct 11, 2020
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Cannot perform online transactions

Whenever I try to perform online transactions with this card, I am getting the error incorrect details entered even though I am entering the correct details. This has happened many times. I have verified with the icici credit card portal, the details of my card and compared with the physical card itself. All details are the same but I am not being allowed to do online transactions with this card....
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Aravind Sathish Kumar
Oct 10, 2020
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POSDEC CHG deducted from a student account

Address: Main Road, Kasturba Hospital Complex, Ududpi District, Manipal, Karnataka 576104

Rs. 29.5 was debited multiple times from my debit card on 8th, 7th and 1st October and 30th September( Also on previous dates, but I failed to notice them till now). While enquired, icici bank tells me that they charged me this because i have a failed transaction due to insufficient balance. I took my student account in icici bank when they promised that no money would be deducted even if i dont have balance in my account ( My account is...
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Pranav Dhande
Oct 9, 2020
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Re-dispatch of the credit card

I applied for amazon pay icici credit card the application is processed and the card was dispatched through speed post, But the but yesterday i received a message saying: "Returned Undelivered: Credit Card - Amazon Pay ICICI Bank Credit Card for Acct XX6002 sent by speed post, AWB JM[protected]IN returned due to-RTO Through Speed Post."
I have checked the address on the post office tracking website and it is entered wrong. I decided...
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Akshitas
Oct 8, 2020
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Demat account opened without consent

Address: India

ICICI has opened a demat account and linked to my bank account without my consent and without informing anything to me. Now they are charging annual fee of Rs 826 twice. I called customer care, they told me to go to icici bank and get it resolved. But when they opened the account, they didn't even bother to take any consent.This is complete FRAUDULENT activity and it is hindering me to use my icici bank account....
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Abirjabir
Oct 1, 2020
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Card is blocked for online transactions help

I have been an icici customer since 3 years.

But since the past few months i am disappointed. I have never requested them to block my debit card for any reason, nor have I ever entered the wrong cvv multiple times. But when I try to make online transactions, each time i get this message:

"for security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of incorrect...
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Ayyam Raj
Sep 30, 2020
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ICICI BANK - Complaint about CashTxnChgs-Branch-Aug 20 GST

Hi,

I am icici account holder, Spetember'20 month my account got deducted as "CashTxnChgs-Branch-Aug20+GST" charges for 4 times,

16 Sep'20 - rs 161.88
17 Sep'20 - rs 0.02
25 Sep'20 - rs 5.00
30 Sep'20 - rs 541.08

Total - rs 707.98

I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed...
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PRATAP putta
Sep 29, 2020
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Fastag issues

I have made a recharge of 10000 rs to icici fast tag account on 3/18/2020 and amount got debited from icici account and not credited back to fast tag account. I have raised many complaints and after 4 months the amount was credited back to icici fast tag wallet. Now i am following to transfer my money to account from 2 month they asked to submit kyc for one wallet enabling and i did the same on 8/31/2020. Til date the account is not activated....
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REDDI GANESH KUMAR
from Hyderabad, Telangana
Sep 24, 2020
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Not credited reward points to amazon pay balance

I am using amazon pay icici credit card, statement was generated on[protected], the earned reward points on month on month transfered to amazon pay balance within 2days after billing cycle done. but sep-2020 it does not transfered .i called to customer care to enquire,
[protected] he says 3 working days,
[protected] he says 4 working days,
[protected] he says 7 working days,
[protected] he says 10 days to reflect...
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Y
Yedle Sachin
Sep 22, 2020
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ipo mandate amount blocked but not released

Ipo applied : happiest minds
Application method : upi mandate through icici bank
Blocked amount : 14960

Issue: money is not being released by bank which was blocked for ipo mandate request

I have applied for happiest minds ipo and given upi mandate through icici bank. As per the ipo dead lines if the shares are not allocated the money should be released on 15th of september in my case the shares...
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A
Arockiac
Sep 19, 2020
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credit card/lien mark on savings account

Address: Chennai

Customer id:[protected]
I have around 2.5 lakh outstanding in my credit card and the due date is 29/september/2020. But my card is blocked and my savings account also lien marked last week. Now, my account shows -2.7 lakhs. Due to this, ecs of other bank emi's also returned and charges are accumulating. I contacted the person in ambattur branch, chennai (Who has already called me for payment). He said that, if you make a payment of...
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Amang88
Sep 11, 2020
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nach_ad_rtn_chrg ingenot charges

Address: Icici bank Ltd, 33 community centre new friends colony New Delhi 110025

Within 88 days about 2357 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
From the date of[protected] to[protected] without any notification. I was maintaining minimum balance for the time of emergency it's pendamic situation and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose...
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N
Niteshx
from Hyderabad, Telangana
Sep 10, 2020
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lien marked on bank account without any intimation before due date

Hi team,

I wish to lodge a complaint against icici bank for marking a lien on my savings bank account for total amount due without any prior intimation whatsoever for the recovery of credit card dues. This lien has been marked on my account 01 day before the payment due date which is 11th september.

I was enrolled in a moratorium until july 31st (Attached reference). August's statement was generated with a due...
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M
MOSTAFIJUR37
Sep 7, 2020
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Debit card charges Twice

Debit card charge 29 July deduct and after one month 31Auguest again deduct .I registere a complain icici customer care and told wait for 3days for cancellation debit card . But till now debit card not cancel and refund not added my account .plz help...
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Bathina Ravi
Sep 4, 2020
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Bond redemption amount

Address: Bhimavaram

Sir/madam,
Myself b raviteja s/o. B devadanam, recently my father expired due to covid on 23.07.2020 and while checking his belongings for settlement of lic, bank account, bonds we found the icici bajaj scooter bonds. The said bond was invested in the year 29.01.1999 which is going to mature in 29.06.2023 for a period of 24 years 5 months. The bond was raised through 3i infotech.
I forwarded mail to 3i infotech for redemption...
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Sunetra Das
Sep 1, 2020
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savings account charged with lien when account was credited

There was no transaction from last 3 months jun - aug 2020 from my saving bank account. On 1st september 2020 i have deposited funds from another account to this account and immediately ₹15000 is levied where the available balance is showing different from the actual balance.

I have raised complaint at icici yet no response....
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Prajoy Johns
Aug 29, 2020
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nach ad return charges deduction without information from icici account

My account with icici is since 2014 and never had an issue with nach charges for ecs. Since march 2020 and post changing my loan account from icici to bhl, icici is charging nach rtn charges of 590/- for each day till the ecs emi is not paid to bfl through ecs or direct.in these days of lockdown and covid-19, we are struggling financially and these icici people want to deduct such amounts. Really shame on you guys.

Why i was...
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sheetalarekar
Aug 28, 2020
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ECS Cancellation

Address: mumbai

I was donating to unicef for rs.800/- per month however due to some financial issues i stopped donating so it was my auto debit donation by bank, whereas i submitted my request to nearest icici bank vakola on 14 aug 2020. It was informed by branch banking executive that payment which is deducting from bank account its a bounceback charges, same info given by customer care executive on call by 12 aug 2020.
As informed by customer care...
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