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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 28

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Y
Yogeshkumar Goriya
from Morbi, Gujarat
Jul 17, 2023
Jul 19, 2023
This thread was updated on Jul 19, 2023
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I have observed unauthorized charges on my ICICI savings account for the policy mentioned in the subject of my complaint. I want to emphasize that I did not make any request or provide authorization for this policy. There have been seven transactions made from March 2017 to March 2023. I find it unjust for such practices to occur, where my account is debited without my consent. Therefore, I kindly request an immediate refund of the deducted amount back into my account. For your reference, I have attached a screenshot of my recent transaction as well as all transition detail in separated sheet. I would greatly appreciate it if you could ensure that the credited amount is returned as soon as possible.
ICICI Bank customer support has been notified about the posted complaint.
Dear Yogeshkumar Goriya, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ybm0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    F
    Faiesjafar
    from Delhi, Delhi
    Jul 17, 2023
    Jul 19, 2023
    This thread was updated on Jul 19, 2023
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    Address: Delhi

    As I was due for 3 months in my loan repayment schedule, ICICI bank started calling everyone in my contact list by hacking my phone as I have not given phone number of anyone to them
    Kindly address the issue as millions of people may be addressing the same issue
    Thank you
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Faiesjafar, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ybm1) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      Renu_kaushal
      from Gurugram, Haryana
      Jul 17, 2023
      Jul 17, 2023
      This thread was updated on Jul 17, 2023
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      Address: Aloha Apartments ,gurugram
      Website: ICICI BANK

      Last week there was deduction of money from my account of 590/- 3 times without any reason or EMI .
      I would like you to address my problem and provide me with a solution as soon as possible.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0y7en) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Arunish9
        Jul 17, 2023
        Jul 19, 2023
        This thread was updated on Jul 19, 2023
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        Worst service. ICICI Customer Care executive doesn't even have proper knowledge of service.

        Not sure if this service really works for customers, or just for Bank to loot the money against each service they promote on their website/ promotional material.

        This SMS service is again CHARGEABLE to customer.

        FAKE SERVICE 5676766, NEVER ACKNOWLEDGES THE CUSTOMER.

        Thanks to ICICI, India Customer Care.
        75 year of Independence. Please Keep Up.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Arunish9, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ybm2) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          C
          ChaotiChusion
          Jul 17, 2023
          Jul 19, 2023
          This thread was updated on Jul 19, 2023
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          Resolved

          Ever now and then my bank is auto debiting few payments in last 3-4 months. With the same complaint I've gone to the bank too and all they got to say is " these are for your missing your loan amount" when I don't even have any loan on my name and i pay credit card bills on time. Even if it were true why they are being cut on some random dates in between the month and not at the start of the month. After some research online I learnt thet are debited because I did not maintain minimum balance!!! Wt[censored]??????!!!
          Before opening my account with them itself I asked them l, if this a zero balance account and they said all salary accounts are zero balance account. After listening to this response, I agreed to open an account with them. Then whytf are these payments being auto debited!! Please return my money. Every penny is valuable to me!!! I had to work night shifts to earn this money . Pls return or cloade my permanently!!!
          Aug 19, 2023
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 19, 2023
          ICICI Bank Customer Care's response
          Dear ChaotiChusion, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ybm3) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            venkateswarlu duggisetty
            Jul 17, 2023
            Jul 19, 2023
            This thread was updated on Jul 19, 2023
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            I have swiped a card with the amount Rs. 346 from my ICICI Bank to SHAH GHOUSE HOTEL & RESTAURANT (Towli Chowki) Branch, Hyderabad, Telangana, India. Though the transaction failed, the Rs. 346 amount got debited and didn't credit back to me. There is no option to file a complaint on the net banking website. So please credit Rs. 346 to my account.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear venkateswarlu duggisetty, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ybm4) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Debaapriya
              Jul 16, 2023
              Jul 17, 2023
              This thread was updated on Jul 17, 2023
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              I failed to pay one emi that I took from Bajaj fin, my emi was 1940 only, and as per bajaj, the bounce charge levied 700 INR, now ICICI was my bank. On 2 July, My emi was bounced but 0n 5th July after 3 days, I paid the entire amount 1940 and 700 and INR 7 as penalty that is 2647 in total. Now on 15 July, without any sms or mail intimation, ICICI deducted all my balance (thankfully only INR 509 I kept there), as Nach RTN charge. I want to know how many times do I have to pay this bounce charge and is it fair to deduct without informing user for the same thing that she has already paid once? Please check into this or I am going to consumer forum.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0y7eo) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                H
                Harry_1980
                from Faridabad, Haryana
                Jul 15, 2023
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                NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

                I am Harjeet Singh writing on behalf of my father Mr. Palvinder Singh.

                Mr. Palvinder Singh is the Bond Holder of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

                It Maturity date / Redemption date as mentioned is 29.06.2023.

                Indl.[protected]@gmail.com

                There is no trackability of this bond.
                How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

                Indl.[protected]@gmail.com
                ICICI Bank customer support has been notified about the posted complaint.
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                  Address: #243, 1ST FLOOR , 2ND BLOCK , 3RD CROSS, BYRAPPA BLOCK

                  On checking with the account I see that a payment of 590/- was deducted from my bank account on 15.07.2023. On checking with the ICICI BANK they told me it was taken from Bajaj Finserv as I have taken a loan, but I have already paid it on 01.07.2023, as my loan date was on 02.07.2023. After contacting Bajaj Finserv they said it was from ICICI bank again.
                  I do not understand after paying it on 01.07.2023 why has the Bajaj Finserv issued...
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                  A
                  Anupamarathi
                  Jul 15, 2023
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                  False deduction from my ICICI bank account

                  I am facing the problem of EBA/FUND TRF CHRG & EBA NFO PI. I never used to have this problem earlier but since couple of months ICICI bank has been deducting this amount from my account. I would like to know on what grounds are they deducting the amount from my account? And how do I get the amount reversed....
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                  R
                  RajkumarSundar
                  from Chennai, Tamil Nadu
                  Jul 15, 2023
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                  Hello,

                  I am Rajkumar. ECSRTNCHGS charges has been deducted from my account automatically multiple times this month. reference transactions - ECSRTNCHGS050723_SR[protected] INR 590 and ECSRTNCHGS100723_SR[protected] INR 116.43. Please refund the amount.

                  Regards,
                  Rajkumar S
                  ICICI Bank customer support has been notified about the posted complaint.
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                    F
                    Fighter SVB
                    Jul 15, 2023
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                    Address: Mannargudi, Tiruvarur district, Tamilnadu

                    My name S.Vigneshwaran. 13 July 2023 & 5 Jun 2023 above mentioned date amount deducted from my account in this name nach_ad_rtn_chrg.
                    My account is a salary account. So it's a zero maintenance account. But they debited Rs.32.40 & Rs.588.99.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      M
                      Manikandan 2699
                      from Arakkonam, Tamil Nadu
                      Jul 15, 2023
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                      Address: Sidaper

                      I sir/mam I'm a ICICI BANK costumer, Date 14 jul 23 ICICI Bank 305 ruppes debited my account without permission, please return my amount 305 ruppes
                      ICICI Bank customer support has been notified about the posted complaint.
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                        P
                        Pra1902
                        from Thane, maharashtra, Maharashtra
                        Jul 14, 2023
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                        Address: Teen hath naka, Thane, maharashtra

                        Dear Team,
                        My name is Prashant Kamble, I have salary account with icici bank, thane teen hath naka branch with account number is[protected]. Few minutes before i got a message that bank debited Dcard fees of rs 694.81.
                        This is to inform you that i opened this salary account on or before 2015 and at a time your bank executive never informed about any such dcard fees related and he told me that bank will not take any charges or fees for the card use services and inform you that first time such dcard fees deducted into my salary account since account opening with icici bank on or before 2015.
                        This is wrong, invalid ways to collect such charges without any update or intimation provided by the bank side.
                        Kindly explain about my above mentioned concern and refund my amount of rs. 694.81 immediatly asap which was not belong with my salart account which is not included in such bank policies for any such dcard fees deduction related
                        ICICI Bank customer support has been notified about the posted complaint.
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                          K
                          Kaleem Shah
                          Jul 14, 2023
                          Sep 19, 2023
                          This thread was updated on Sep 19, 2023
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                          Resolved

                          Icici bank kyc approval pending of Epfo

                          Address: Kurla Mumbai

                          I have seeded my ICICI Bank account details on the EPFO website on 12th jul 2023 and its still pending for verification from Bank's end. I have already written an email to ICICI customer service and haven't got a proper response regarding the same. I tried to visit the branch but no one at the branch seems to have any idea about who approves the Account details for EPFO or how its approved. Someone at the branch even argued that EPFO KYC...
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                          Pra1902
                          from Thane, maharashtra, Maharashtra
                          Jul 13, 2023
                          Jul 16, 2023
                          This thread was updated on Jul 16, 2023
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                          Resolved

                          Address: Thane, teen hath naka, maharashtra

                          Dear Team,
                          My name is Prashant Kamble, I have salary account with icici bank, thane teen hath naka branch with account number is[protected]. Few minutes before i got a message that bank debited Dcard fees of rs 694.81.
                          This is to inform you that i opened this salary account on or before 2015 and at a time your bank executive never informed about any such dcard fees related and he told me that bank will not take any charges or fees for the card use services and inform you that first time such dcard fees deducted into my salary account since account opening with icici bank on or before 2015.
                          This is wrong, invalid ways to collect such charges without any update or intimation provided by the bank side.
                          Kindly explain about my above mentioned concern and refund my amount of rs. 694.81 immediatly asap which was not belong with my salart account which is not included in such bank policies for any such dcard fees deduction.
                          Jul 14, 2023
                          Complaint marked as Resolved 
                          Dear Team, Request to issue refund of amount which is deducted into my salary account as dcard fees by icici bank, it is invalid and not related with salary account and debit card services of with it.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Jul 15, 2023
                          Updated by Pra1902
                          Kindly look into the issue on high priority and issue refund of rs 694.81 asap
                          Jul 15, 2023
                          Updated by Pra1902
                          Kindly tell me when will my issue get resolve and how much time does it take to refund amount of rs. 694.81 in my bank account
                          Verified Support
                          Jul 16, 2023
                          ICICI Bank Customer Care's response
                          Dear Pra1902 we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
                          Jul 16, 2023
                          Updated by Pra1902
                          Kindly look into this issue and refund me of rs. 694.81 as it was deducted into my salary account as invalid.
                          Jul 16, 2023
                          Updated by Pra1902
                          Issue not resolved yet, still bank not refunded to me amount of rs 694.81, as it deducted into my salary account invalid and no explanation given by bank side on that issue.
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                            N
                            Neelesh rathor
                            from Guna, Madhya Pradesh
                            Jul 12, 2023
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                            Address: Near bude balaji ke pass Chand Shah Bali road guna

                            Full payment not received
                            ICICI Bank customer support has been notified about the posted complaint.
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                              N
                              N.Sreenivasula reddy
                              Jul 12, 2023
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                              Address: sangareddy,telangana

                              I have paid my credit due on 05/06/2023 but its not reflecting, kindly check the transaction details which i have submitted below.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                V
                                vinayshahkapoor
                                from Ahmedabad, Gujarat
                                Jul 11, 2023
                                Jul 11, 2023
                                This thread was updated on Jul 11, 2023
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                                My self Vinay Shah, I have one ICICI Bajaj Scooter Bond which is matured on[protected].

                                To redeem this i have visited ICICI Bank Shyamal Cross Road, Satellite, Ahmedabad Gujarat branch.

                                But I have not get any response.

                                I need help to redeem this.

                                Bond Holder Name : Vinay Rameshchandra Shah
                                Bond Holder No. : 0008-670
                                Certificate No. : 8671
                                Date of allotment :[protected]
                                Redemption Date :[protected]
                                Face Value RS. : 25000

                                Need your support.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0xnrq) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Subash H
                                  from Bengaluru, Karnataka
                                  Jul 10, 2023
                                  Jul 11, 2023
                                  This thread was updated on Jul 11, 2023
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                                  When I checked my recent transactions, I was able to see my account got deducted with rupees 590 with the description ECSRTNCHGSO50723_SR[protected]. Couldn't find any other details regarding this deduction.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0xnra) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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