Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jul 14, 2026
Complaints 23787
Resolved
14308
Unresolved
9479
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akshitas
Oct 8, 2020
Resolved
Report
Copy
Resolved

Demat account opened without consent

Address: India

ICICI has opened a demat account and linked to my bank account without my consent and without informing anything to me. Now they are charging annual fee of Rs 826 twice. I called customer care, they told me to go to icici bank and get it resolved. But when they opened the account, they didn't even bother to take any consent.This is complete FRAUDULENT activity and it is hindering me to use my icici bank account....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abirjabir
Oct 1, 2020
Resolved
Report
Copy
Resolved

Card is blocked for online transactions help

I have been an icici customer since 3 years.

But since the past few months i am disappointed. I have never requested them to block my debit card for any reason, nor have I ever entered the wrong cvv multiple times. But when I try to make online transactions, each time i get this message:

"for security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of incorrect...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
A
Ayyam Raj
Sep 30, 2020
Resolved
Report
Copy
Resolved

ICICI BANK - Complaint about CashTxnChgs-Branch-Aug 20 GST

Hi,

I am icici account holder, Spetember'20 month my account got deducted as "CashTxnChgs-Branch-Aug20+GST" charges for 4 times,

16 Sep'20 - rs 161.88
17 Sep'20 - rs 0.02
25 Sep'20 - rs 5.00
30 Sep'20 - rs 541.08

Total - rs 707.98

I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed...
Helpful
76 other people found this review helpful
76 found this helpful
7 Comments
Report
Copy
P
PRATAP putta
Sep 29, 2020
Report
Copy

Fastag issues

I have made a recharge of 10000 rs to icici fast tag account on 3/18/2020 and amount got debited from icici account and not credited back to fast tag account. I have raised many complaints and after 4 months the amount was credited back to icici fast tag wallet. Now i am following to transfer my money to account from 2 month they asked to submit kyc for one wallet enabling and i did the same on 8/31/2020. Til date the account is not activated....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
REDDI GANESH KUMAR
from Hyderabad, Telangana
Sep 24, 2020
Report
Copy

Not credited reward points to amazon pay balance

I am using amazon pay icici credit card, statement was generated on[protected], the earned reward points on month on month transfered to amazon pay balance within 2days after billing cycle done. but sep-2020 it does not transfered .i called to customer care to enquire,
[protected] he says 3 working days,
[protected] he says 4 working days,
[protected] he says 7 working days,
[protected] he says 10 days to reflect...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
Y
Yedle Sachin
Sep 22, 2020
Resolved
Report
Copy
Resolved

ipo mandate amount blocked but not released

Ipo applied : happiest minds
Application method : upi mandate through icici bank
Blocked amount : 14960

Issue: money is not being released by bank which was blocked for ipo mandate request

I have applied for happiest minds ipo and given upi mandate through icici bank. As per the ipo dead lines if the shares are not allocated the money should be released on 15th of september in my case the shares...
Helpful
9 other people found this review helpful
9 found this helpful
Write a comment
Report
Copy
A
Arockiac
Sep 19, 2020
Resolved
Report
Copy
Resolved

credit card/lien mark on savings account

Address: Chennai

Customer id:[protected]
I have around 2.5 lakh outstanding in my credit card and the due date is 29/september/2020. But my card is blocked and my savings account also lien marked last week. Now, my account shows -2.7 lakhs. Due to this, ecs of other bank emi's also returned and charges are accumulating. I contacted the person in ambattur branch, chennai (Who has already called me for payment). He said that, if you make a payment of...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amang88
Sep 11, 2020
Aug 7, 2023
This thread was updated on Aug 7, 2023
Resolved
Report
Copy
Resolved

nach_ad_rtn_chrg ingenot charges

Address: Icici bank Ltd, 33 community centre new friends colony New Delhi 110025

Within 88 days about 2357 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
From the date of[protected] to[protected] without any notification. I was maintaining minimum balance for the time of emergency it's pendamic situation and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose...
Helpful
37 other people found this review helpful
37 found this helpful
5 Comments
Report
Copy
N
Niteshx
from Hyderabad, Telangana
Sep 10, 2020
Report
Copy

lien marked on bank account without any intimation before due date

Hi team,

I wish to lodge a complaint against icici bank for marking a lien on my savings bank account for total amount due without any prior intimation whatsoever for the recovery of credit card dues. This lien has been marked on my account 01 day before the payment due date which is 11th september.

I was enrolled in a moratorium until july 31st (Attached reference). August's statement was generated with a due...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MOSTAFIJUR37
Sep 7, 2020
Resolved
Report
Copy
Resolved

Debit card charges Twice

Debit card charge 29 July deduct and after one month 31Auguest again deduct .I registere a complain icici customer care and told wait for 3days for cancellation debit card . But till now debit card not cancel and refund not added my account .plz help...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Bathina Ravi
Sep 4, 2020
Resolved
Report
Copy
Resolved

Bond redemption amount

Address: Bhimavaram

Sir/madam,
Myself b raviteja s/o. B devadanam, recently my father expired due to covid on 23.07.2020 and while checking his belongings for settlement of lic, bank account, bonds we found the icici bajaj scooter bonds. The said bond was invested in the year 29.01.1999 which is going to mature in 29.06.2023 for a period of 24 years 5 months. The bond was raised through 3i infotech.
I forwarded mail to 3i infotech for redemption...
+1 videos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sunetra Das
Sep 1, 2020
Resolved
Report
Copy
Resolved

savings account charged with lien when account was credited

There was no transaction from last 3 months jun - aug 2020 from my saving bank account. On 1st september 2020 i have deposited funds from another account to this account and immediately ₹15000 is levied where the available balance is showing different from the actual balance.

I have raised complaint at icici yet no response....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Prajoy Johns
Aug 29, 2020
Resolved
Report
Copy
Resolved

nach ad return charges deduction without information from icici account

My account with icici is since 2014 and never had an issue with nach charges for ecs. Since march 2020 and post changing my loan account from icici to bhl, icici is charging nach rtn charges of 590/- for each day till the ecs emi is not paid to bfl through ecs or direct.in these days of lockdown and covid-19, we are struggling financially and these icici people want to deduct such amounts. Really shame on you guys.

Why i was...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sheetalarekar
Aug 28, 2020
Resolved
Report
Copy
Resolved

ECS Cancellation

Address: mumbai

I was donating to unicef for rs.800/- per month however due to some financial issues i stopped donating so it was my auto debit donation by bank, whereas i submitted my request to nearest icici bank vakola on 14 aug 2020. It was informed by branch banking executive that payment which is deducting from bank account its a bounceback charges, same info given by customer care executive on call by 12 aug 2020.
As informed by customer care...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dnyaneshwar Bagul
from Nashik Road, Maharashtra
Aug 27, 2020
Resolved
Report
Copy
Resolved

Ecs bounce charges refund

Dear sir

i am dnyaneshwar bagul from nashik. my personal loan ecs was deduct from icici bank regularly but from last two i have not mannage my ecs amout with time so that bank has apply ecs bounce charges 5 time in 1 month of rupees 590.00

please guide me how can refund my amount.

my account no is[protected]
nashik road branch...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nagakrishnareddy
Aug 26, 2020
Resolved
Report
Copy
Resolved

VIN*GOOGLE&vsi/2co.com

Address: Narasaraopet,arrundalpet
Website: Vin*Google and VSI)2co.com

Every month deducted 75/-rupees on my account for the vin*Google and VSI/2CO.COM 149.23, but frankly saying this I don't know what's the vin*Google and VSI/2CO.COM why every month deducted from account, plz solve my problem sir...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
Vasanth Dhinakaran
Aug 26, 2020
Resolved
Report
Copy
Resolved

Rs. 826 is deducted from my account

Hi, I have not done any transactions lately in my icicidirect account but on August 25. I saw this DMC/IN[protected] DP CHGS TILL JUL-20 Rs.826 deducted from my account. Can someone explain if this is a mistake or something that is a legitimate charge levied by the bank. If its legit then can someone from the bank explain it to me....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pallavi Bhowmik
Aug 22, 2020
Resolved
Report
Copy
Resolved

ICICI Limited redemption of icici only vimal vaatsalya bonds issued on 01.07.1999

Address: ICICI Only Vimal Vaatsalya Bonds, Maratha Mandir Annex, Dr. A.R. Nair Road, Mumbai Central, Mumbai 400008

ICICI Securities — only vimal vaatsalya bonds

I have been issued two icici only vimal vaatsalya bond money multiplier
bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 39343 and 96133,
Assam Sales Corporation - agent : Reliance Industries Limited...
Helpful
33 other people found this review helpful
33 found this helpful
2 Comments
Report
Copy
Address: Road No 14, Banjara Hills, Hyderabad 500034

Savings Bank account fraud; unauthorized and repeated debits and criminal withholding of total money without mandatory temporary credit; Inaction and criminal indifference in spite of repeated complaints for nearly three months; Branch Manager says she is helpless and I could proceed legally;

4: The problem:

4.1 During 2013 -14, I gave an ECS mandate to electronically transfer the billed amount for my electrical...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhish13
Aug 20, 2020
Resolved
Report
Copy
Resolved

Excess Emi amount deducted.

Hi my name is Abhishek Mohite. I had taken mobile on emi from icici bank finance and made all emi amout paid. I have made extra emi payment due non deduction of same, instead of clearing all dues. I made complaint in icici bank murbad road Kalyan branch on 27 July 2020 for refund of excess amount. My loan number is lcfmum[protected] in icici bank. Till date no refund is made to me, instead of making commitment I will receive refund in 10 to...
Helpful
Found this helpful?
Write a comment
Report
Copy