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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Oct 19, 2025

Complaints 23723

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14269

Unresolved

9454

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 2

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Fraud debit card transaction through vin/innovative

Date 18-May-2024 fraudulent transaction happened on my icici debit card for the amount of rs.1417.45 in single transactions. Again another Transaction happened on[protected] by VIN/RELIANCE RE for the amount of 3539.30

The most surprising fact was that i didn't lose my debit card or given my card details or internet banking information or 3d secure pin and debit...

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Address: PAN India

Deceptive illegal unethical unfair malpractice ICICI bank has executed in my home loan since 2015 a few as listed below:*) Changing home loan of 2015 to personal loan as interest rate is double in personal loan.*) Sanction of New Home loan as RESALE to grab high interest.*) Excess market rate for property to sanction in higher interest slab above thirty five lakhs intentionally deceptive.*) Cheating with SPECIAL offers at time of loan...

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Address: Udalguri BTR Assam

I made an apdcl bill online apdcl app via Google Pay for Rs. 404. apdcl claims they didn't get the payment.
My bank account statement says the amount was credited to ICIC0DC0099
01035SL00IPAY
Kindly Please refund my money asap....

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Address: ICICI Bank Ltd, Plot No 7, Community Centre, S.D. Tower, Sec8, Rohini, Newdelhi, New Delhi, Delhi, 110085

Dear Sir,

Complain against Harassment For Amazon ICICI Bank Credit Card Payment (Card No. [protected]) .

As the above topic suggest, I hereby want to complain against the MR. TAUSEEF AHMED from collection agency of ICICI Credit card Rohini Sector 08, Delhi. I have been issue in my name (AKHILESH ARYA), Card No. [protected], I want to bring to your notice that I had taken Loan on this a credit of...

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There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account.

I seek an immediate response for...

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I took a home loan of ₹68, 00, 000 from ICICI Home Finance in October 2024 (disbursed November 2024) with a floating interest rate of 8.85%, EMI ₹56, 369, for 25 years. The rate is tied to their IHPLR (19.05%), which they claim adjusts with market conditions. After the RBI reduced the repo rate to 6.25% in February 2025, I expected a rate drop, especially with the monthly reset clause in my agreement. However, my rate remains unchanged...

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Address: ICICI Guwahati-Beltola Branch

On March 28, 2025, ₹1, 000 was credited to my ICICI Bank savings account. Within 30 minutes, ₹807.2 was deducted as MAB charges, without notice via SMS, email, or app. As an IIM student aware of RBI guidelines, I note ICICI’s violations: 1) RBI Master Circular, 2015-16, Section 3.1 mandates prior charge disclosure—none given; 2) RBI Charter of Customer Rights, 2014 ensures transparency and fairness—both breached; 3) Consumer Protection...

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Folio 1040934
Name B.Chandrasekharan
No.of shares 363...

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Address: uppal, Hyderabad, Hyderabad, Telangana

There is a regular deduction from my account on above transaction name adtpslsipg__[protected]. even on 15th march 3542 amount deducted. Also its being deducting from years together. where is that total amount gone.....

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Address: bangalore

Below amount debited from my account on mentioned dates.
I want to reason for money debit
5th Mar 708
4th mar 590
4th Mar 590
1st Feb 587.99
1st Feb 590
1st Feb 554.20
1st Feb 24
1st Feb 59
6th Jan 35.80
11th Dec 35
30th Nov 589.99
29th Nov 59
29th Nov 590
30th Oct 59
30th Oct 75.42
30th Oct 590
30th Oct 376.99br...

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I want to add beneficiary Bank account details to international money transfer for make payment in Locanto to publish an Add. I need below details for locanto Germany

Receiver's full name
Nick Name
Swift code
Bank name
Bank address
Bank Country
IBAN number...

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Amount for INR 10, 363 was transferred to my ICICI bank account and it was deducted in multiple transactions for example: INR 590, 280, 480.

AD~Of Bnk BFLf~09SEP24~A7475AD
AD~SICCLAD~10SEP24~[protected]AD
AD~Of Bnk BFLf~09SEP24~A7475AD
AD~Of Bnk BFLf~03JUN24~A7475AD
AD~Of Bnk BFLf~03APR24~A7475AD
AD~1SICCLAD~04FEB25~[protected]
AD~Of Bnk BFLf~02SEP24~A7475AD
AD~Of Bnk BFLf~02AUG24~A7475ADbr...

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Address: BANK LTD., 1482,,NAI SARAK,,110006

Website: icicibank.com

I have recently noticed that there has been some deduction from my account in the name of ECS, I don't know why this deduction is happening and what are the reasons behind it these charges have been Rs. 4, 664 and I never get any notification or any intimation prior to these deductions.

It seems that ICICI Bank has been deducting these charges from my account without my knowledge from the beginning. I wasn't aware of this earlier,...

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I received a call from INDO SHOP, where they claimed to be from the service department and informed me that ICICI cardholders were eligible for an offer, including a discount card and a gift. Despite my clear refusal, the representative insisted that the offer was non-optional. She threatened that even if I didn’t agree, I would still be charged on my ICICI card, and I would have no choice but to pay the full amount. She assured me that...

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I am having a credit Card from last 4 years, all these years i have paid on time, but from last one year after my maternity leave i lost my job, so even many medical emergency at home my mother in law hospitalized and expired and now my father in law has hospitalized from last 6 months facing lot of financial problems to pay the dues, and these collection people torturing and forcefully made me to settle the card, even i asked time and asked...

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Address: ICICI BANK CREDIT CARD DEPARTMENT

Dear sir,

I have taken credit card number [protected] from icici bank on 2007 the credit limit is 10000 on 2010 i have closed my credit card account till date my credit card account shows high credit amount rs.981440 how this is possible my credit card limit is 10 thousand and high credit shows 981440 please do the needful in this matter.

Regards
Girish n sawant
Contact number [protected]

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Address: Bengaluru

There is almost 10 times 590 Rs deduction in my account today. This has happened lot of time before i need the clarification on this. Provide the refund....

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I got a wrong deduction of Rs30/- though I have not used the toll on the specified day.

email message from the bank as follows:

our ICICI Bank FASTag linked to Vehicle No. KA04MN3958 has been debited with 30.00 on[protected] at 12:33:13 for Toll Charges at [protected]@Km14+825 toll plaza....

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I have swiped an ICICI credit card for travel purposes, however recently I came to know that there is a. MARKUP deduction from my account. There was no prior intimation from the bank, nor an email.
Without informing how could you proceed with the deduction???
Was there any agreement or any contract signed by me???
Why don't the banks intimate the customers while opening the account, especially with international transactions????br...

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Address: 1-10-27/34/a/1/y, prakash Nagar, begumpet, hyderabad 500016

Hi Team
There has been an unknown autodebit in my account worth ₹5, 110.
The entry is named ‘ATD/Auto Debit CC0xx5798’
I do not have any credit card with a number ending with that.
It is very surprising to see banks like ICICI making such blunders.
Need this resolved asapppp??????? This is very frustrating, i have never opted for any such auto debit facility. please resolve this asap.
br...

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