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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Feb 2, 2026

Complaints 23771

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14308

Unresolved

9463

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 2

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I am writing to bring to your attention an issue regarding ICICI Bank’s procedure for activating a dormant account that is causing considerable inconvenience and hardship.

The account in question is held jointly, with a senior citizen as the primary account holder. I am the secondary account holder, and my NRI status has been updated over the years. Despite multiple requests and branch visits by the primary holder; including...

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I am holding ICICI card and I missed my due for Sep 2025. Crossed 5 days from due date. I Informed Bank that I will pay soon. But inspite of my assurance, I got calls by asking me to pay immediately and everytime in a polite manner I replied I will pay before due date.

Even I am a working person and the calls kept on disturbing me every minute. I got 43 calls in one hour. ICICI officials giving mental torture as they threatening...

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Address: 224,225, UGF, Sanjar Gold, ICICI Bank Ltd., Shop No 215, 216, Sector 2D, Vrindavan Colony, Lucknow, Uttar Pradesh 226029

I withdrew cash from the ATM at the Vrindavan Yojna branch in Lucknow. Among the notes, one ₹500 note was torn. I submitted an application for its exchange, but it has been over a week and I have not received any response....

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Dear Sir,
Greetings !
I am Bhavesh Parikh from Ahmedabad.
I received a mail from ICICI in March 2002 that my TSB1 certificate is dispatched by post. But I did not remember receiving it or later on redeemed it on maturity. The bond details are as below.
Bond scheme - TSB1
Number of Bonds 4
Bond holder No. - 2179243
Name - Bhavesh Navinchandra Parikh

Kindly let me know the status...

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Address: Hyderabad

I am unable to redeem this bond....

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Address: Basmath hingoli Maharashtra

Website: Deducted my money

I am deepak i m. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till july-2025) on 27-aug-2025. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and...

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Hi
I am Shakeel Ahmad account holder of ICICI bank, Amount of Rs.826 was debited by ICICI bank on 28/08/2025 without sms alert or email alert. The transaction mark was DMC/IN[protected] DP CHGS TILL JUL-25. The demat account mentioned in the transaction mark belongs to my ICICI direct account.
I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these...

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Address: Dombivli

My concern regarding the recurring deductions from my ICICI Bank account, which I have noticed over the past few months. Unfortunately, I have not received any notifications or explanations regarding these charges. As a result, I have been forced to maintain only a minimal balance in my account, and I often find my balance reduced to zero.

Here are some recent deductions I have observed:

₹462 on August 13thbr...

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In the process of purchasing a resale flat, I have already made a payment of 14L and 19L to joint sellers using net banking. Then after few days, I tried to make a payment of INR 2L to society account, my transaction was declined citing security reasons.
I connected with customer care - First time, I got a response from IVR that there is NO LEIN on my account. Second time, I luckily got to talk to customer care executive (lucky because...

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Address: India

Website: www.icicibank.com

Deactivated Bank Account ID's...

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Below is the home loan I taken from Icici Bank, without any due I'm paying EMI's towards loan, last time.. RBI reduced in March 2025 for 0.25 ROI & in June 0.50 ROI,
But ICICI bank not applying these reduction on that month, 1st reduction they are telling starting from Aug 2025, for 2nd reduction they sent mail saying it will be from Sep 2025, this is really not acceptable, ROI should impact from mentioned month, I need...

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Address: India

I have a salary account with icici bank since 2012. This bank is the worst. My account is getting auto debit in the name of Adbledesk charges 590rs. This month auto debit of 10k was done. In the month of May 15k was debited. I tried to contact customer care but in vain. Iam very helpless. I want to take this matter in court. Iam in depression as the moment i get my salary it get all deducted. Please help
Please help. The bank is not...

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Address: 33/b, Raja Ram Mohan Roy Sarani

I am writing to bring to your attention that I have already cleared the minimum amount due on my credit card ending with 9001. The payment was completed in two parts as detailed below:
- INR 15, 000.00 paid on 04-July, Transaction Reference No: [protected]
- INR 3, 490.00 paid on 25-July, Transaction Reference No: [protected]
Despite settling the minimum dues, I have been receiving repeated recovery calls, which I believe...

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Hi Team,

I am Arvind Gadekar. Amount of Rs.826 was debited by ICICI bank on 30/07/2025 without sms alert or email alert. The transaction mark was DMC/IN (demat acc no.) DP CHGS TILL jun 2025. The demat account mentioned in the transaction mark belongs to my ICICI direct account.
I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges...

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Hi Team,

I would like to bring this to your notice that I have been mis-guided and made me open a demat account.

I have been informed by the representative of ICICI branch RTC cross roads that I have been charged a fees for not maintaining minimum balance on savings account and suggested to open a demat and buy stocks which in turn helps me even if you don't maintain a minimum balance, no fees would be...

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Address: Wisemen House, BD-55, Rajdanga Main Road, Chakraborty Para

In the month of November 2003, I had been given/issued one Credit Card (No.[protected]) by ICICI Bank with a credit limit of Rs.25, 000/-.in the month of December 2004, the card was replaced with a new card No. [protected] with a credit limit of Rs.36, 300. Since then I had been paying my all dues within due dates against the transaction made through the card. A detailed statement is enclosed.
I did not get any statement...

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Address: ICICI Bank Kharvelanagar, Bhubaneswar

Loan Account Number: TBBBS[protected]
Bank Name: ICICI Bank, Bhubaneswar Branch
I had applied for a home loan from ICICI Bank. Shockingly, the loan amount was disbursed without collecting the mandatory construction agreement, which is required by RBI guidelines and housing loan regulations.
I raised multiple service requests:
• SR[protected]
• SR[protected]
• SR[protected]
But all...

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I am writing to formally raise a complaint regarding an unwarranted debit transaction on my demat account.

On 30/06/2025, an amount of ₹823.86 was debited from my account under the narration:

IN[protected] DP CHGS TILL MAR-25

I would like to bring to your attention that my demat account is currently inactive, and I had already initiated a request for its closure in the past. Therefore, this...

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My father, Mr. Amit Kumar Das, had invested in two ICICI Vimal Vaatsalya bond money multiplier bond-private placement series R/BPN/99/1, the face value of which is Rs. 1000/- only. The issue date is 01.07.1999, and the redemption date is 01.01.2018, with a tenure of 18 years 6 months. The bondholder number is 0000001, and the certificate numbers are 7973 and 8876.

The name of the bondholder is Assam Sales Corporation - agent:...

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Address: Branches are all over India

Hi Team,

I'm not able to apply in IPO trough ASBA Service from ICICI Bank from last around 10 days. I tried calling Customer Care many times but they were not able to provide the solution.

While applying on site massage shows "This facility is temporarily unavailable. Please login to ICICI Direct website or visit nearest ICICI Bank branch to avail this service." When I'm reaching to bank they are not aware of...

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