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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Dec 13, 2025

Complaints 23740

Resolved

14271

Unresolved

9469

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 2

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Address: Wisemen House, BD-55, Rajdanga Main Road, Chakraborty Para

In the month of November 2003, I had been given/issued one Credit Card (No.[protected]) by ICICI Bank with a credit limit of Rs.25, 000/-.in the month of December 2004, the card was replaced with a new card No. [protected] with a credit limit of Rs.36, 300. Since then I had been paying my all dues within due dates against the transaction made through the card. A detailed statement is enclosed.
I did not get any statement...

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Address: ICICI Bank Kharvelanagar, Bhubaneswar

Loan Account Number: TBBBS[protected]
Bank Name: ICICI Bank, Bhubaneswar Branch
I had applied for a home loan from ICICI Bank. Shockingly, the loan amount was disbursed without collecting the mandatory construction agreement, which is required by RBI guidelines and housing loan regulations.
I raised multiple service requests:
• SR[protected]
• SR[protected]
• SR[protected]
But all...

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My father, Mr. Amit Kumar Das, had invested in two ICICI Vimal Vaatsalya bond money multiplier bond-private placement series R/BPN/99/1, the face value of which is Rs. 1000/- only. The issue date is 01.07.1999, and the redemption date is 01.01.2018, with a tenure of 18 years 6 months. The bondholder number is 0000001, and the certificate numbers are 7973 and 8876.

The name of the bondholder is Assam Sales Corporation - agent:...

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I am an icici bank customer. On 06-June-2025 ECSRTN charged 590 rupees. The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com....

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I had been facing issues with the ICICI bank for past 15 days. It all started with a refund that I was ecpecting from AIR BNB on 14th mai. While they have shared all the transaction ID and everying that the refund has been successfully received by the bank and it should reflect in 7 days. AIRBNB has shared every required detail and transaction ID but it bank is not processing it. When I started following up with the bank, they said nothiing...

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Hi
I have ICICI Platinum credit card(ending with 1018) and rupay credit card(ending with 8002) for me which is life time membership free card. I got add-on Rupay (ending with 8101) and Platinum card (ending with 1117) for my husband. ICICI deducted annual membership fee for the Rupay add-on card. I called the customer service and asked them to cancel the add on rupay card as my husband was not using it for quite some time. I also...

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I received a call on 21 feb 2025. they said that the are from icici bank. They said that I have some unredeemed points in my credit card and told me to fill my details on a website. After filling the details, my credit card for charged with 81240. I immediately informed the bank about the fraud. I also informed flipkart where the transaction was done. I also registered complaint on cyber cell 1930. Inspite of all this icici bank charges my...

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Fraud debit card transaction through vin/innovative

Date 18-May-2024 fraudulent transaction happened on my icici debit card for the amount of rs.1417.45 in single transactions. Again another Transaction happened on[protected] by VIN/RELIANCE RE for the amount of 3539.30

The most surprising fact was that i didn't lose my debit card or given my card details or internet banking information or 3d secure pin and debit...

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Address: PAN India

Deceptive illegal unethical unfair malpractice ICICI bank has executed in my home loan since 2015 a few as listed below:*) Changing home loan of 2015 to personal loan as interest rate is double in personal loan.*) Sanction of New Home loan as RESALE to grab high interest.*) Excess market rate for property to sanction in higher interest slab above thirty five lakhs intentionally deceptive.*) Cheating with SPECIAL offers at time of loan...

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Address: Udalguri BTR Assam

I made an apdcl bill online apdcl app via Google Pay for Rs. 404. apdcl claims they didn't get the payment.
My bank account statement says the amount was credited to ICIC0DC0099
01035SL00IPAY
Kindly Please refund my money asap....

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Address: ICICI Bank Ltd, Plot No 7, Community Centre, S.D. Tower, Sec8, Rohini, Newdelhi, New Delhi, Delhi, 110085

Dear Sir,

Complain against Harassment For Amazon ICICI Bank Credit Card Payment (Card No. [protected]) .

As the above topic suggest, I hereby want to complain against the MR. TAUSEEF AHMED from collection agency of ICICI Credit card Rohini Sector 08, Delhi. I have been issue in my name (AKHILESH ARYA), Card No. [protected], I want to bring to your notice that I had taken Loan on this a credit of...

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There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account.

I seek an immediate response for...

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I took a home loan of ₹68, 00, 000 from ICICI Home Finance in October 2024 (disbursed November 2024) with a floating interest rate of 8.85%, EMI ₹56, 369, for 25 years. The rate is tied to their IHPLR (19.05%), which they claim adjusts with market conditions. After the RBI reduced the repo rate to 6.25% in February 2025, I expected a rate drop, especially with the monthly reset clause in my agreement. However, my rate remains unchanged...

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Address: ICICI Guwahati-Beltola Branch

On March 28, 2025, ₹1, 000 was credited to my ICICI Bank savings account. Within 30 minutes, ₹807.2 was deducted as MAB charges, without notice via SMS, email, or app. As an IIM student aware of RBI guidelines, I note ICICI’s violations: 1) RBI Master Circular, 2015-16, Section 3.1 mandates prior charge disclosure—none given; 2) RBI Charter of Customer Rights, 2014 ensures transparency and fairness—both breached; 3) Consumer Protection...

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Folio 1040934
Name B.Chandrasekharan
No.of shares 363...

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Address: uppal, Hyderabad, Hyderabad, Telangana

There is a regular deduction from my account on above transaction name adtpslsipg__[protected]. even on 15th march 3542 amount deducted. Also its being deducting from years together. where is that total amount gone.....

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Address: bangalore

Below amount debited from my account on mentioned dates.
I want to reason for money debit
5th Mar 708
4th mar 590
4th Mar 590
1st Feb 587.99
1st Feb 590
1st Feb 554.20
1st Feb 24
1st Feb 59
6th Jan 35.80
11th Dec 35
30th Nov 589.99
29th Nov 59
29th Nov 590
30th Oct 59
30th Oct 75.42
30th Oct 590
30th Oct 376.99br...

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I want to add beneficiary Bank account details to international money transfer for make payment in Locanto to publish an Add. I need below details for locanto Germany

Receiver's full name
Nick Name
Swift code
Bank name
Bank address
Bank Country
IBAN number...

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Amount for INR 10, 363 was transferred to my ICICI bank account and it was deducted in multiple transactions for example: INR 590, 280, 480.

AD~Of Bnk BFLf~09SEP24~A7475AD
AD~SICCLAD~10SEP24~[protected]AD
AD~Of Bnk BFLf~09SEP24~A7475AD
AD~Of Bnk BFLf~03JUN24~A7475AD
AD~Of Bnk BFLf~03APR24~A7475AD
AD~1SICCLAD~04FEB25~[protected]
AD~Of Bnk BFLf~02SEP24~A7475AD
AD~Of Bnk BFLf~02AUG24~A7475ADbr...

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Address: BANK LTD., 1482,,NAI SARAK,,110006

Website: icicibank.com

I have recently noticed that there has been some deduction from my account in the name of ECS, I don't know why this deduction is happening and what are the reasons behind it these charges have been Rs. 4, 664 and I never get any notification or any intimation prior to these deductions.

It seems that ICICI Bank has been deducting these charges from my account without my knowledge from the beginning. I wasn't aware of this earlier,...

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