ICICI Bank Customer Care
ICICI Bank Limited
Customer satisfaction rating: 43%
Submit a Complaint
15456
COMPLAINTS

ICICI Bank Customer Care

ICICI Bank Limited

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Address
ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1696
down
658
up
680
down
372

Phone:
Phone:
up
769
down
403

Additional info
ICICI Phone Banking Center
ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032

Registered Office
ICICI Bank Limited, Landmark: Race Course Circle, Vadodara 390 007

Customer satisfaction rating
43%
Complaints
15456
Pending
4215
Resolved
5519
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

ICICI Bank Complaints & Reviews

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 Sandeep Torgal on Jul 7, 2020
Hi, i dont need icici debit card and just want to retain the account and do online banking. But for all online banking the bank asks for the debit card. The annual fees for visa is exuberant and am paying that unnecessarily. Should this be reported to any govt body/rbi. Do suggest.

Regards,
Sandeep

P. S : i had cancelled my debit card and had to re-enroll for that as i will not be operate online banking without that.

Complaint Status


[Jul 07, 2020] ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0s8wv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    ICICI Bank — Grant to return my ECS charges

     gokul selvaraj on Jul 7, 2020
    I had paid June And July personal loan EMI and durable loan EMI to IDFC bank And I got ECS charges from your side up to 6000...
    Complaint category Banks

     namratha alapati on Jul 7, 2020
    I am a/c holder of icici bank. For dcardfee 588.82 rupees debited from my account by icici without any prior notice. This is for the first time that got this much amount got deducted by the bank. I need an explanation of this deduction and want my money back.

    If this is the amount bank collects for debit card usage then i don't want an account anymore...

    Complaint Status


    [Jul 07, 2020] ICICI Bank customer support has been notified about the posted complaint.
    Updated by namratha alapati Jul 07, 2020
    FYI, they detected the amount under the DCardfee1332MAY20-APR21+GST category.

    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0s8xk) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Complaint comments  Add a commentComplaint category Banks

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      ICICI Bank — Fake messages

       jazch on Jul 7, 2020
      Hi,

      I don;t have any account in your bank, so there comes no question of having any loan. Yesterday on my...
      Complaint category Loans

      ICICI Bank — Home Loan Interest Rate Scam

       Sourav Dhal on Jul 7, 2020
      Higher rate of interest basis MCLR is being charged even after mandate of moving on to repo based rate....
      Complaint category Loans

      ICICI Bank — deduction of amount 3411 rs from my savings accounts and customer care not responding to calls

       RJshadab on Jul 7, 2020
      Hi sir,

      My name is shadab alam, i having an account in icici bank as zero balance account.in this pendamic...
      Complaint category Banks

      ICICI Bank — Negative balance in my account

       Amitbadanaam on Jul 7, 2020
      My balance shows negative in the icici bank account.

      It shows available balance as -34378 rs. When i check...
      Complaint category Credit Cards

       Sumit8800 on Jul 7, 2020
      I didn't paid my installment due to corona virus condition and but i paid money to bank all amount in june but my money is deducted automatically how i can pay ecs charge 1800 ×3 month in =5400 charge in plz refund money ecs charge
      Mobile number [protected]

      Complaint Status


      [Jul 07, 2020] ICICI Bank customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Banks

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         Nilkesh18 on Jul 7, 2020
        Hello team,
        Since 2019, multiple charges under posdec chg etc have been incurred in my account.
        I havent used my debit card however charges are stil been incurred.
        Ac no: 14*5215

        Complaint Status


        [Jul 07, 2020] ICICI Bank customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Banks

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           Haarika Lavanuru on Jul 6, 2020
          I am not able to convert saving account to salary account even if my salary is getting credited into icici account from past 15 months

          Complaint Status


          [Jul 06, 2020] ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0s1wd) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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             Bhaskar90 on Jul 6, 2020
            I am bhaskar goswami. 826.00 rupees has been deducted from my account as[[protected]] dp chgs till may-15) dp charges on 25/06/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.
            My account number is[[protected]].

            Mobile number :- [protected]

            Complaint Status


            [Jul 06, 2020] ICICI Bank customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Banks

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               dk_chaula on Jul 6, 2020
              Txn of inr 148.14 done on acct xx070 on 05-jul-20. Info: vsi*amazon st. Avbl bal:inr 6, 321.15. Call 18002662 for dispute or sms block 070 to [protected]

              Complaint Status


              [Jul 06, 2020] ICICI Bank customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Banks

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                ICICI Bank — icici bank ecs return charges during covid 19 pandemic

                 Murali Krishna Kumar on Jul 5, 2020
                Dear sir

                I have taken loan from bajaj finance and missed one payment on may month which was schedule on 2nd...
                Complaint category Banks

                 mercy in you on Jul 5, 2020
                I don't want expressions debit card. It took my money. Cancel this and credit my money.

                Complaint Status


                [Jul 05, 2020] ICICI Bank customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Banks

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                  ICICI Bank — icici bank nach_ad_rtn_chrg~bajajfin, its deducting from my bank account.

                   dinesh chintala on Jul 5, 2020
                  1. Nach_ad_rtn_chrg bajajfin 02may20 b14cb6e 4000cd10
                  2. Nach_ad_rtn_chrg bajajfin 05may20 ae[protected]cd10
                  3....
                  Complaint category Banks

                  ICICI Bank — Indiscriminate ECS deduction

                   Nagraj Kakkireni on Jul 5, 2020
                  My salary account id with ICICI bank. During the lock down period I have applied for moratorium for my loans, But the respective...
                  Complaint category Banks

                   ganesh16889 on Jul 5, 2020
                  Today (05/jul/2020), an amount of 816.26 is debited from my account by amazon stan

                  Message i got

                  Txn of inr 816.26 done on acct xx612 on 05-jul-20. Info: vsi*amazon st. Avbl bal:inr xxxx. Call xxxxxxx for dispute or sms block 612 to xxxxxxxxx

                  I have subscribed for prime video recently. My other amazon subscriptions are amazon audible and aws.

                  I have checked in my accounts everywhere for this transaction details but i could find any.

                  Complaint Status


                  [Jul 05, 2020] ICICI Bank customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Banks

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                    ICICI Bank — vsi*amazon st debit

                     bomber on Jul 5, 2020
                    I have not done any online transaction with my debit card for more than 6 months and today (05 july 2020 sunday) have got...
                    Complaint category Banks

                    ICICI Bank — Amount Deduction from my Account number 066001001320

                     [email protected] on Jul 5, 2020
                    HELLO SIR

                    I am RAHUL KUMAR SAHU. 344.17 Rupees has been deducted from my account number[protected]-2020...
                    Complaint category Banks

                    ICICI Bank — Amount Deducted from my Account 066001001320

                     [email protected] on Jul 5, 2020
                    HELLO SIR

                    I am RAHUL KUMAR SAHU. 344.17 Rupees has been deducted from my account number[protected]-2020...
                    Complaint category Banks

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