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ICICI Bank Complaints & Reviews

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Last updated Jun 5, 2023
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ICICI Bank reviews & complaints page 3

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Address:Kochi

Hi Concerned Team,

I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 10988 reward points are on hold for being a loyal...
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I have icici bajaj bonds which is matured on 21/05/2023

For redeem I contacted on [protected]@icicibank.com but there is no such response

Please cooperate with all customers
ICICI Bank customer support has been notified about the posted complaint.
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    No Response While Trying To Redeem a Bond which has already matured

    My father had bought children growth bond -022001-cgb. Date of allotment was 28.08.2001. It is due to mature on 28.08.2022. My father had visited two of our nearest icici branches but has received no help, they just gave him two email ids: [protected]@3i-infotech.com & [protected]@icicibank.com, and I have mailed them to understand the procedure for redemption, but they haven't been responding to my mails. It is absolutely shameful that ICICI...
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    I had purchased Children Growth Bond on 27.03.2002 and it was due for redemption on 27.10.2023. The details of the Bond are as given below.

    1. Option – II, Issue Price per Bond: Rs.5, 000/- Allotment date: 27.03.2023, Face value: 40, 000/- Redemption date: 27.10.23, Nos. of Bonds: 1
    2. Bond Holder No.[protected], Certificate No. 2646
    3. Name of Bond Holder: Pankaj Bansal, Neelam Bansal, prashant Bansal
    4. Nos. of Bonds: 1, Distinctive Nos. 4932 – 4932

    But, till date I have not received the redemption amount.
    Please send me the amount in my bank.
    ICICI Bank customer support has been notified about the posted complaint.
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      Since last year October I am facing this issue unknown ecs emi is debited from account every month inr 570 also Nach mandate engen ot is also debited .
      After so many of complaint to icici there is no solution.
      Kindly take action
      Vivek anand
      Icici bank ac[protected]
      Shoprix mall noida sector 61
      Uttar pradesh
      Mobile no [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        Address:Noida sector 61

        Since last year October I am facing this issue unknown ecs emi is debited from account every month also Nach mandate engen ot is also debited .
        After so many of complaint to icici there is no solution.
        Kindly take action
        Vivek anand
        Icici bank ac[protected]
        Shoprix mall noida sector 61
        Uttar pradesh
        Mobile no [protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          Dear sir,

          Dear Sir,

          Acc No :[protected]
          TID : 34065527

          I have written a mail to close this terminal on the 06-Apr-2023 however I have been charged Rs.413 as rental charges on[protected].
          I have written a number of mails to [protected]@fiserv.com, [protected]@icicibank.com / [protected]@icicibank.com. however I have not got any resolution.

          I am fed up of following up with you on this issue. Request you to close this terminal and reverse the Rs.413.

          Regards,
          Sunil

          Regards,
          Sunil
          ICICI Bank customer support has been notified about the posted complaint.
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            Today, while checking through my back account, I noticed, the amount of 1899 rupees under the PPL/WPP_SR[protected]_Renewal of Policy. I am not sure of if I have enrolled in any such policies/schemes associated with the bank. Kindly, help me get my money credited bac to my account.
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              I deposited a sum of Rs 1 lakhs through ICICI ATM machine. The machine took the cash but after some time displayed time out.
              Neither my amount came back, not it got credited to my account.
              I report to the branch manaher, she asked me to write an application and provided me a service request number SR[protected].

              She asked me to wait for three days.
              I am in urgent need of this amount. That was bank problem...
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              Address:Elamakkara, Ernakulam Kerala India pin 682026

              I have raised a request to close the icici bank account with account number[protected] on[protected] i visited the bank branch at Elamakkara, Ernakulam Kerala. And i received a message that account has been closed on[protected]. But again i am receiving messages that account has been activated without my consent and asking me to maintain 10000rs balance. I contacted customer care they are telling that message not from their end. Already one of the agent has been asked me to transfer the one of the other bank account and transfer money to this account. I also raised a complaint with icici they didn't take any action on that.
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                I got a call from ICICI bank stating that I am eligible for a pre-approved loan of 3lakh for 6.5% interest based on my diligent spend of ICICI credit card.

                I agreed with the loan for a tenure of 12months, but the executive has processed the loan for a tenure of 48months.

                The surprising part here is, they haven't sent a confirmation email or acknowledgment email regarding loan amount dispersal with any of the loan info, amount directly got credited to account.

                Later after the bill generation I realised that the tenure in the bill was not the one I requested, so raised a concern with icici team but I am not getting any resolution from them and they are telling I have to proceed with 48 months tenure only.

                It's completely the executives fault who processed the loan as I clearly mentioned to process the loan for 12 months tenure in the call.
                ICICI Bank customer support has been notified about the posted complaint.
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                  I have been charged a joining fee on my credit card. The amount has been debited from my bank account. Can you reverse this transaction as I have been told that the card has no joining fee and is lifetime free. (Refer to email with subject 000YBaJ5M13F29DH:Query Regarding Credit Card).

                  My account number is[protected].

                  I have called customer support several times but there is no end to this problem. Hence the email.

                  I didn't expect such unprofessional and fraudulent behaviour from ICICI Bank. Kindly do the needful as soon as possible.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    I already paid all the amounts on time . but due to 3rd party bill payer take little time to reach that last 303rs amount to credit.
                    for 303 rupees, ICICI charged 4737.07+852.67, Totally 5589.74 rupees..

                    This is against their terms and conditions, also injustice to me.

                    303 is not equivalent to 5589rs just for 3 days delay...

                    I'm a 9 year old ICICI ACCOUNT holder. now i think to revise...
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                    I already paid all the amounts on time . but due to 3rd party bill payer take little time to reach that last 303rs amount to credit.
                    for 303 rupees, ICICI charged 4737.07+852.67, Totally 5589.74 rupees..

                    This is against their terms and conditions, also injustice to me.

                    303 is not equivalent to 5589rs just for 3 days delay...

                    I'm a 9 year old ICICI ACCOUNT holder. now i think to revise my decision.. never wants back.

                    I want my money back.

                    please take necessary actions
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Dear sir/madam i want to redeem ICICI money multiplier bond of MMD 3 series, it's 1lakh bond i have 2 bonds and the redemption date is 1st May 2023 i have sent so many mails to ICICI but there is no proper response please help me to redeem the bond we are middle class family we are in need of our money they are making it difficult for us.
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                        I am Deepanshu. 826.00 Rupees has been deducted from my account as DP CHGS TILL MAR-23) DP charges on 08/05/2023. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message on my mobile. I need justice and my money back immediately.
                        My Account Number is[protected]
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                          Address:101, 1st Floor, Adarsh Niwas building, Lokmanya nagar pada no 4, Thane West, 400606

                          Hi,

                          I am icici account holder, April 2023 my account got deducted as "CashTxnChgs-Branch-Aug21+GST" charges.

                          I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            This is regarding the request for Charges and services tax reversal request -SR[protected].

                            Firstly, I have maintained more than a minimum balance on 5th of May to pay my education EMI.
                            Will ICICI Bank deducted Rs 590 from my account on 11th may which not a genuine charges.

                            Secondly, I have contacted customer support and raised a request on 12 May where I was informed that I would get refunded by I business day.

                            It's been 3 business already no update or refund.
                            And when I call customer service representative giving me different answers or cutting my call.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tozn) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Kindly inform me the process for redemption of ICICI DEEP DISCOUNT BOND 1997 WITH REDEMPTION DT 27.05.2022, 2 NOS.
                              1. A V PATEL, BOND HOLDER NO.2133-053 CERT NO.70720
                              2. PRATHIK SHETTY UG RACHOTAPPA SHETTY BOND HOLDER NO 2133-054, CERTF NO. 70721

                              What is the process of redemption ?
                              Dt. of redemption was 27.05.22 ?
                              no reply to several mails sent to [protected]@icicibank.com and [protected]@icicibank.com
                              pls mail details to [protected]@gmail.com
                              call mob:[protected]
                              May 17, 2023
                              Complaint marked as Resolved 
                              repeated mails sent to mail ids [email protected] and [email protected] but there has been no reply.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                There's an incorrect surcharge deducted from my ICICI account without any intimation on a digital payment made in the past on the IRCTC website. This is not correct as per checking with IRCTC there is no additional surcharge being charged by them, the amount deducted during the transaction is inclusive of all taxes and there's no additional amount to be deducted later.

                                Please refund the incorrect deduction.

                                Many Thanks,
                                ICICI Bank customer support has been notified about the posted complaint.
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