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ICICI Bank Complaints & Reviews

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Updated: May 4, 2025
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ICICI Bank reviews & complaints page 3

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A
Ansh93
Aug 22, 2024
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Transaction charges

Today an amount of Rs354 has been deducted from my account
i dont know why this amount had been deducted before this never such amount has been deducted from my account...
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maneetu143
from Kolkata, West Bengal
Aug 21, 2024
Aug 21, 2024
This thread was updated on Aug 21, 2024
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Amount/EMI debited without user consent

Dear Team,

Since 4 month amount/EMI debited without user consent and as i know about this i had discussed with ICICI executive regarding this issue.
I am writing to express my concern regarding the wrongful deduction of EMI for my ICICI credit card -[protected] : for the past four months. Despite my previous intimation to the ICICI credit card department, the issue remains unresolved.

I had made...
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Sindhura Joseph
Aug 17, 2024
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mab charges deducted without prior intimation

I, Sindhura, holding a savings account with your bank under account number ending in 4439, wish to bring to your notice that MAB charges were deducted from my account for the month of July 2024 without any prior intimation. The total amount deducted is ₹590.

I have been a loyal customer of ICICI Bank since 2022, and this is the first time I have encountered such a deduction without any notification. As a student, it is difficult...
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skgstevie
from Kolkata, West Bengal
Aug 15, 2024
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Unauthorized transaction using ICICI bank debit card

Dear Sir/Madam,

An unauthorized purchase of Rs. 859.16 has been made using my Debit Card linked to ICICI Bank Account XX187 on 15-Aug-24. Info: VIN*www yollaca.

Kindly revoke this transaction and issue the refund.

Thanks...
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G
gschandel
Aug 13, 2024
Aug 25, 2024
This thread was updated on Aug 25, 2024
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Unethical and unnecessary surcharge debited mcc-4112

My account has been deducted with ₹129.27, showing a message "surcharge dt:29/06/24 MCC 4112". When I enquired about it, I was first told it's a platform charges by IRCTC. IRCTC confirmed over the phone and also by email that they have not charged anything like it. When I asked ICICI again, they came back saying that it's by IRCTC and I need to contact them only. After few back and forth, now ICICI is saying that it's...
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J
Josh23
Aug 8, 2024
Dec 5, 2024
This thread was updated on Dec 5, 2024
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loan interest rate discrepancy, unprofessional, zero accountability, lies

Address: ICICI Bank Ltd, 55, Coles Rd, Cleveland Town, Cox Town, Bengaluru, Karnataka 560005

I've been a loyal customer of ICICI bank for about a decade now. On the 17th of February 2024, I went to ICICI bank (Coles Road) branch in Bangalore to take a gold loan. After discussion with the executive Abid
I agreed to take the gold loan at 12% interest rate.
However, in the Sanction letter issued they mentioned a 14.45% interest rate. I visited the bank, and they updated my sanction letter in writing as per my initial discussion...
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Abhijeet Bharate
from Akot, Maharashtra
Jul 28, 2024
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DMC/IN30302864853389 DP CHGS till jun 24 bank have deducted rs. 826.00 from my account

Address: At Post Sawara Tah Akot Dist Akola

ICICI bank- DMC/IN[protected] DP CHGS TILL JUN 24 – Bank have deducted Rs. 826.00 from my account without any prior notice. I have a Demat account which I opened with separate charges and it was promised to be lifetime free against that special charge…. In DMC/DP CHGS name ICICI Bank have deducted Rs. 826.00 from my account without any prior notice….I want to back my money...
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Y
Yogeshdubey13
Jul 26, 2024
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Incorrect DMC DP charges

Today I noticed that ICICI bank has deducted Rs. 826 from my account with the description DMC DP Charges. When I tried to google it and understand what it is, I learned that it's Demat account charges which I am not even using. This is fraud done by the bank, and the surprising part is that you don't get an SMS alert for this transaction, we get to know only when you check the statement....
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Sou12127
Jul 22, 2024
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Bad Banking Experience

In the year 2014 I was a student of NIIT Jalpaiguri centre and they opened me an ICICI Bank account for the purpose of National Yuva Jyoti course. After that I haven't used that account from last 10 years. Recently I got a mail from ICICI bank that my account is in dormant state and I have to re activate that account. So as I have reactivated that account. But upon reactivation I surprised that my account has marked as lien on 2014 and the...
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G
gmardulur
from Faridabad, Haryana
Jul 9, 2024
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Hi,
I bought icici fast tag on 2nd july 2024. Its been 9 days and i haven't received my fast tag yet. I have already paid all the fees and also my customer id and wallet is created. Its been more than the estimated delivery period of 8 days and i haven't received my fast tag yet. I reached out to icici fast tag customer care but no response.

Please help with the solution forward
ICICI Bank customer support has been notified about the posted complaint.
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    C
    Chetan.jani
    from Ahmedabad, Gujarat
    Jul 8, 2024
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    complaint against recovery agent - harassment, threats and coercion

    Dear ICICI Bank's Customer Service/Complaints Team,

    I am writing to bring to your attention a serious issue with your credit card recovery agent his name is ( Sagar - [protected] and Arpit Patel - [protected] ) who has been harassing my family and me despite my previous communication with the bank regarding my medical issue and request for temporary relief.

    - Credit Card Number: 4315********2003

    Account...
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    Omkar8788
    from Ghaziabad, Uttar Pradesh
    Jul 8, 2024
    Nov 9, 2024
    This thread was updated on Nov 9, 2024
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    Unverifiable Transactions

    Dated 6 july, I am seeing two transactions which should not have been there. The amount deducted are 590 and 132.16 on the below mentioned details:

    NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUL24~e3754ca~42219

    NACH_AD_RTN_CHRG~Of Bnk BFLo~02JUL24~98b98fd~42219

    Please let me know what these transactions have been for, and since this is very unprofessional to have deducted money from my account without any...
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    S
    Sachjadhav24
    Jul 4, 2024
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    unknown transaction happening thru my icici bank account

    "I, Sachin Anil Jadhav, hold a salaried account with ICICI Bank through my employer, Vertiv Energy Pvt Ltd. Recently, a transaction of Rs 64, 933 labeled as 'consumer durable' was made from my account without my knowledge. This amount has been converted into an EMI since February 2024. Despite my efforts, neither my visit to the bank nor my call to the customer service center provided clarity on the vendor responsible for this transaction....
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    raghu_wgl
    Jul 3, 2024
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    Fraud amount dedcuted DTPSLSIPG__000000 16003

    Amount deducted via ADTPSLSIPG_[protected]ON 03/07/2024 from ICICI Bank account[protected] of Amount Rs. 10, 226.00 .
    ICICI Bank customer care not responding

    here is transaction details
    03/07/2024 03/07/2024 CMS/[protected]/ADTPSLSIPG__000000
    16003 10, 226.00...
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    S
    Shashank 897
    Jul 2, 2024
    Nov 9, 2024
    This thread was updated on Nov 9, 2024
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    Deduction of unauthorised amount from my account

    10000 rs were debited from my account with the below details.
    ICICI Bank Acc debited Rs. 10, 000.00 on 02-Jul-24 InfoEBA*MFP-85068.

    I didn't do any transaction. Please refund...
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    V
    vasu8868
    Jun 30, 2024
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    Redemption of TAX Saving Bond -022000-TSB

    Sir,

    I purchased Two numbers of TAX SAVING BONDS for Rs 5000 each in March 2000. TAX SAVING BOND - 022000 - TSB -ONE

    So far I have not received the proceeds of redemption amount and interest amount. Kindly arrange for the redemption amounts along with interest till date.

    Following are the details:

    1. Bondholder Number:[protected] Certificate No: 126623
    2. Bondholder Number:...
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    P
    prashant yadav1122
    Jun 27, 2024
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    Lien created without any info without any reason

    Address: delhi ito branch

    My account no[protected] lien created for what reason...
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    I would like to put forward that I am holding saving account No.[protected] with bank since more than last 10 years now. After covid outbreak, my financial was badly affected and I was unable to maintain balance in account. Being old account and being a loyal customer, I tried to regularize the account and maintained balance in June 2024.

    It was to my surprise when I came to know that approximately Rs.47, 075.51 was deducted...
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    B
    Balakrishnamm
    from Chennai, Tamil Nadu
    Jun 21, 2024
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    Accounts not closed

    Address: Bangalore

    Hi sir/madam,
    I have a loan's with ICICI BANK. I settled all my loan's and OD account also, still I'm getting calls from icici bank executives, in a day mostly I'm getting more than 20 calls from icici bank. I'm proving below account details. Please have a look.

    Personal loan: LPTRU[protected]
    OD:[protected]

    My contact number: [protected]
    Mail: [protected]@gmail.com...
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    S
    sudhanshu_pr
    Jun 18, 2024
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    icici fastag issue for vehicle no. up16de9270

    I had requested to close my fastag id of account 70459634 dated 8th JUNE 24 for my vehicle no. UP16DE9270, but icici fastag reissue new fastag and activated and attached to my vehicle with LOW BALANCE but I have 1000 balance in my account 70459634, this was done without my approval, I went to GAUR CITY 2 G.NOIDA ICICI BRANCH, Branch gave me sales manager number, I called multiple times not not getting help, what to say about ICICI Fastag...
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