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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Feb 2, 2026

Complaints 23771

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14308

Unresolved

9463

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 3

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I am an icici bank customer. On 06-June-2025 ECSRTN charged 590 rupees. The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com....

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I did a bill payment of 179.19 from jio app using my Icici bank multiwallet card, but when I diverted to payment page it shows 184.16. Although I did recharge and checked tried to check the bill from jio but it shows only 179.19 then I asked Icici customer representative to clarify they said we are not charging anything extra. I went for Jio customer care but they also said sir we only recived 179.19 and that is what we are showing on the...

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I had been facing issues with the ICICI bank for past 15 days. It all started with a refund that I was ecpecting from AIR BNB on 14th mai. While they have shared all the transaction ID and everying that the refund has been successfully received by the bank and it should reflect in 7 days. AIRBNB has shared every required detail and transaction ID but it bank is not processing it. When I started following up with the bank, they said nothiing...

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Hi
I have ICICI Platinum credit card(ending with 1018) and rupay credit card(ending with 8002) for me which is life time membership free card. I got add-on Rupay (ending with 8101) and Platinum card (ending with 1117) for my husband. ICICI deducted annual membership fee for the Rupay add-on card. I called the customer service and asked them to cancel the add on rupay card as my husband was not using it for quite some time. I also...

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I received a call on 21 feb 2025. they said that the are from icici bank. They said that I have some unredeemed points in my credit card and told me to fill my details on a website. After filling the details, my credit card for charged with 81240. I immediately informed the bank about the fraud. I also informed flipkart where the transaction was done. I also registered complaint on cyber cell 1930. Inspite of all this icici bank charges my...

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Fraud debit card transaction through vin/innovative

Date 18-May-2024 fraudulent transaction happened on my icici debit card for the amount of rs.1417.45 in single transactions. Again another Transaction happened on[protected] by VIN/RELIANCE RE for the amount of 3539.30

The most surprising fact was that i didn't lose my debit card or given my card details or internet banking information or 3d secure pin and debit...

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Address: PAN India

Deceptive illegal unethical unfair malpractice ICICI bank has executed in my home loan since 2015 a few as listed below:*) Changing home loan of 2015 to personal loan as interest rate is double in personal loan.*) Sanction of New Home loan as RESALE to grab high interest.*) Excess market rate for property to sanction in higher interest slab above thirty five lakhs intentionally deceptive.*) Cheating with SPECIAL offers at time of loan...

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Address: Udalguri BTR Assam

I made an apdcl bill online apdcl app via Google Pay for Rs. 404. apdcl claims they didn't get the payment.
My bank account statement says the amount was credited to ICIC0DC0099
01035SL00IPAY
Kindly Please refund my money asap....

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I recently took a personal loan from ICICI Bank. During the process, a bank employee (kavya and Vidya) assured me that I would receive a ₹2, 000 refund from the processing fee after disbursal. Based on this assurance, I proceeded.

Now that the loan is credited, the employee has stopped answering my calls and messages. I have proof of this promise in writing (WhatsAppchat logs). This behavior is highly unprofessional and misleading.br...

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Address: ICICI Bank Ltd, Plot No 7, Community Centre, S.D. Tower, Sec8, Rohini, Newdelhi, New Delhi, Delhi, 110085

Dear Sir,

Complain against Harassment For Amazon ICICI Bank Credit Card Payment (Card No. [protected]) .

As the above topic suggest, I hereby want to complain against the MR. TAUSEEF AHMED from collection agency of ICICI Credit card Rohini Sector 08, Delhi. I have been issue in my name (AKHILESH ARYA), Card No. [protected], I want to bring to your notice that I had taken Loan on this a credit of...

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There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account.

I seek an immediate response for...

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Address: Old Madras Rd, Bengaluru

Hello Sir,
I’m sending this mail out of dire necessity. Recently, I converted my old dormant ICICI savings account into a salary account. On the 26th of March, 2024, I visited the nearest ICICI bank branch at Embassy Tech Village, Bellandur, Bangalore, for assistance regarding the conversion of the account.

On the 4th of April, I transferred my entire salary of ₹30, 000 from HDFC bank to my ICICI savings account...

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I took a home loan of ₹68, 00, 000 from ICICI Home Finance in October 2024 (disbursed November 2024) with a floating interest rate of 8.85%, EMI ₹56, 369, for 25 years. The rate is tied to their IHPLR (19.05%), which they claim adjusts with market conditions. After the RBI reduced the repo rate to 6.25% in February 2025, I expected a rate drop, especially with the monthly reset clause in my agreement. However, my rate remains unchanged...

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Address: ICICI Guwahati-Beltola Branch

On March 28, 2025, ₹1, 000 was credited to my ICICI Bank savings account. Within 30 minutes, ₹807.2 was deducted as MAB charges, without notice via SMS, email, or app. As an IIM student aware of RBI guidelines, I note ICICI’s violations: 1) RBI Master Circular, 2015-16, Section 3.1 mandates prior charge disclosure—none given; 2) RBI Charter of Customer Rights, 2014 ensures transparency and fairness—both breached; 3) Consumer Protection...

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Folio 1040934
Name B.Chandrasekharan
No.of shares 363...

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Address: uppal, Hyderabad, Hyderabad, Telangana

There is a regular deduction from my account on above transaction name adtpslsipg__[protected]. even on 15th march 3542 amount deducted. Also its being deducting from years together. where is that total amount gone.....

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Address: bangalore

Below amount debited from my account on mentioned dates.
I want to reason for money debit
5th Mar 708
4th mar 590
4th Mar 590
1st Feb 587.99
1st Feb 590
1st Feb 554.20
1st Feb 24
1st Feb 59
6th Jan 35.80
11th Dec 35
30th Nov 589.99
29th Nov 59
29th Nov 590
30th Oct 59
30th Oct 75.42
30th Oct 590
30th Oct 376.99br...

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I want to add beneficiary Bank account details to international money transfer for make payment in Locanto to publish an Add. I need below details for locanto Germany

Receiver's full name
Nick Name
Swift code
Bank name
Bank address
Bank Country
IBAN number...

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Address: ICICI LIMITED ICICI TOWER KURLA MUMBAI 400 051

Sir
Please provide the status of the following TSB s at the earliest.
DETAILS
TAX SAVING BONDS 032001 TSB
Bond holder no[protected] all 3 bonds
Certificate No 81845,[protected] Distinctive no 157766, 157767, 157768
Date of allotment 26/04/2001 all 3 bonds Given at Mumbai 29/05/2001
Fac value Rs 5000/= Each In the name of T N Anantha Vijayaraj
SCRIP CODE BSE 160638 NSE ICICI 0401 N2...

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My account [[protected]] named kambo handicrafts was frizzed by the bank due to excise and taxation department order on 21 feb 2025 and we resolved our matter with the excise and taxation department and received the order for unfreezing my account from them on 3rd march, we by hand handed the unfreezing order to bank manager on 3rd march around 12:00 pm and till now my account is not unfrizzed.
iMy installment check was bounced today.br...

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