ICICI Bank Customer Care
ICICI Bank Limited
Website: | www.icicibank.com |
Address
ICICI Bank Towers, Bandra-Kurla Complex Mumbai Mumbai City District Maharashtra India - 400051 |
Customer Care Phone Numbers and Contacts
Phone:
Additional info
ICICI Phone Banking Center
ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032
Registered Office
ICICI Bank Limited, Landmark: Race Course Circle, Vadodara 390 007
Customer satisfaction rating

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ICICI Bank Complaints & Reviews
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ICICI Bank — Unwanted charges deducted from account
G
Jan 12, 2021
Hi Team,
I am Ganesh Shende. 826.00 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL O CT-20
DMC/IN[protected] DP CHGS TILL O CT-20
I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile.
I need justice and my money back immediately.
I am Ganesh Shende. 826.00 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL O CT-20
DMC/IN[protected] DP CHGS TILL O CT-20
I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile.
I need justice and my money back immediately.
Complaint Status
[Jan 12, 2021] ICICI Bank customer support has been notified about the posted complaint.
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R
Jan 12, 2021
Hi,
ICIC bank had debited Rupees/1899 from my account for the CPP plan yesterday for the activation of plan.I was...
ICIC bank had debited Rupees/1899 from my account for the CPP plan yesterday for the activation of plan.I was...
S
Jan 12, 2021
My account was debited Rs.199 for no apparent reason. The following message was received:
Txn of INR 199.00...
Txn of INR 199.00...
ICICI Bank — ECS return charges levied on account holder
R
Jan 12, 2021
Dear sir,
I have been levied ECS charges on my account due to insufficient funds in account in JAN 2021 I had deposited 5000 on 11-Jan 20121 and my account was reduced to 252
I have been charged 590 RS 9 times for ECS Returns in 2020 towards health insurance plan to be paid monthly EMI
I have been levied ECS charges on my account due to insufficient funds in account in JAN 2021 I had deposited 5000 on 11-Jan 20121 and my account was reduced to 252
I have been charged 590 RS 9 times for ECS Returns in 2020 towards health insurance plan to be paid monthly EMI
Complaint Status
[Jan 12, 2021] ICICI Bank customer support has been notified about the posted complaint.
Account number :[protected]
Name Rakesh Mahobia
Name Rakesh Mahobia
Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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S
Jan 12, 2021
I have been trying to login online userid as well as mobile number, which asks for otp sent on my registered mobile number....
ICICI Bank — Deactivation of OneAssist
S
Jan 12, 2021
Rs. 1899 was deducted from my icici savings account for new policy wa privilege oneassist which I did not requested for. I want to cancel this policy and want my money to be refunded.
request no: SR[protected] dated 12-jan-21.
request no: SR[protected] dated 12-jan-21.
Complaint Status
[Jan 12, 2021] ICICI Bank customer support has been notified about the posted complaint.
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S
Jan 12, 2021
An unauthorised transaction took place on 12th Jan 2021 from my ICICI bank account. I was confused and checked my bank account...
ICICI Bank — Transaction Success but Beneficiary account not credited yet
V
Jan 11, 2021
Account number[protected] IFSC: ICIC0001580
Amount: 200, 000.00 IMPS ref no:[protected] Date:10.01.2021
Message received: Dear Customer, IMPS Txn Ref[protected] for Rs.200, 000 is timed out at Beneficiary Bank on 10-Jan-2021 20:36:15. Txn status will be updated by Bene Bank in 3 working days.
Amount: 200, 000.00 IMPS ref no:[protected] Date:10.01.2021
Message received: Dear Customer, IMPS Txn Ref[protected] for Rs.200, 000 is timed out at Beneficiary Bank on 10-Jan-2021 20:36:15. Txn status will be updated by Bene Bank in 3 working days.
Complaint Status
[Jan 12, 2021] ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a7s7) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a7s7) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
I haven't received my amount neither in beneficiary bank nor in mine bank account. This is a large imps transaction which should been resolved in precise time but still i am getting mail stating this would take 40 days. what kind of service is this.
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C
Jan 11, 2021
My account has been deducted from my icici bank savings account multiple times.for eg :- They showed me "surcharge dt:31/12/20...
Icici Direct — Transtion for atm but note a cash withdrtwal but amount is detected
A
Jan 11, 2021
Dear sir i m data ram my card no is [protected] icici bank pay dicrect prepaid card tration date 10/01/2021 amount is 5100+1000+200+300
Complaint Status
[Jan 11, 2021] ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5ls) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5ls) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5ls) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5ls) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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K
Jan 11, 2021
I used my credit card for Annamalai university counselling payment on 28th Oct 2020 through eazypay payment gateway, For B.Sc...
ICICI Bank — UPI Mandate expired but funds still blocked
S
Jan 11, 2021
Ipo applied : MRS BECTORS
Application method : upi mandate through icici bank
Blocked amount : 108000
Issue: money is not being released by bank which was blocked for ipo mandate request
I have applied for MRS BECTORS ipo and given upi mandate through icici bank. As per the ipo dead lines if the shares are not allocated the money should be released on 5 January 2020 in my case some shares were allocated and amount deducted but the rest of amount was not released by icici bank. They kept blocking the money after 5th also.
Application method : upi mandate through icici bank
Blocked amount : 108000
Issue: money is not being released by bank which was blocked for ipo mandate request
I have applied for MRS BECTORS ipo and given upi mandate through icici bank. As per the ipo dead lines if the shares are not allocated the money should be released on 5 January 2020 in my case some shares were allocated and amount deducted but the rest of amount was not released by icici bank. They kept blocking the money after 5th also.
Complaint Status
[Jan 11, 2021] ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5lo) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5lo) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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K
Jan 10, 2021
I am raising concern 3rd time regarding the same as the ICICI customer care hasn't even connected to get this resolved.br...
ICICI Bank — Cancellation of Expression debit card and refund
H
Jan 10, 2021
I have not applied for Expression debit card. Suddenly I received information about money they have debited from my account. Please cancel the card and refund my amount.
Complaint Status
[Jan 10, 2021] ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5lv ) in the subject line of your email. Our official will assist you.
Regards, ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5lv ) in the subject line of your email. Our official will assist you.
Regards, ICICI Bank Customer Service Team
Post your Comment
ICICI Bank — Fastag registration refund
J
Jan 10, 2021
Hi,
I am not getting responces from icici for the previous complaints lodged.
I am not getting responces from icici for the previous complaints lodged.
Complaint Status
[Jan 10, 2021] ICICI Bank customer support has been notified about the posted complaint.
Applied the fast tag on Dec -12.. money has debitted from my account 502.
I got this acknowlegdent of registration,
Dear Customer, Your ICICI Bank FASTag account No. 23748958 has been activated on 12/12/2020 18:20:08
I have not received the tag yet and When I try to login or register on site, it says the mobile number is not registered and account is not active.
Can I get refund
I got this acknowlegdent of registration,
Dear Customer, Your ICICI Bank FASTag account No. 23748958 has been activated on 12/12/2020 18:20:08
I have not received the tag yet and When I try to login or register on site, it says the mobile number is not registered and account is not active.
Can I get refund
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ICICI Bank — Request to remove Auto Debit under VSI WWW GAANA
S
Jan 10, 2021
AN AMOUNT OF RS : 99/- was deducted from my ICICI account with the name of VSI*WWW GAANA C I didn't authorize this transaction by any means . PLEASE HELP ME TO REMOVE THE AUTODEBIT .
Complaint Status
[Jan 10, 2021] ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
Post your Comment
G
Jan 9, 2021
We have received msg from my ICICI bank AC Txn of INR 99.00 done on Acct XXX*** on 09-JAN-21.Info: VSI*WWW ZEE5 .
...
...
ICICI Bank — High deduction against overdue EMI
N
Jan 9, 2021
Dear Team,
My account debited for Rs. 590 due to maintaining amount of EMI. Kindly clear the policy to understand this fraud system and policy.
My account debited for Rs. 590 due to maintaining amount of EMI. Kindly clear the policy to understand this fraud system and policy.
Complaint Status
[Jan 09, 2021] ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a30b) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a30b) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank — ECS charges are being deducted Unable to know the reason
D
Jan 9, 2021
Please provide clarity on why there has been quarterly deduction of Rs 590 Rs with ECSRTNCHG as a transaction remark? I am unable to trace the reason for this deduction.
Complaint Status
[Jan 09, 2021] ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a2hp) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a2hp) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a2hp) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a2hp) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Post your Comment
ICICI Bank — Cashtxnchgs-branch-oct20+gst
H
Jan 9, 2021
When I withdraw the money from ICICI bank and didn't get notified about the charges from ICICI person and also, didn't get any message till date about the chrage unfortunatly I check the statement and found the charges like
cashtxnchgs-branch-oct20+gst XXX amount
cashtxnchgs-branch-sep20+gst XXX amount
No other bank did these kind of charges, These should be the RBI rules and when it's applied? If RBI rules then why they're not charging. If those all are my money then why should they're charging?
cashtxnchgs-branch-oct20+gst XXX amount
cashtxnchgs-branch-sep20+gst XXX amount
No other bank did these kind of charges, These should be the RBI rules and when it's applied? If RBI rules then why they're not charging. If those all are my money then why should they're charging?
Complaint Status
[Jan 09, 2021] ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a2hj) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a2hj) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a8f7) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team