Idea Cellular Complaints & Reviews

Hi,
In august 2016 i changed my plan to 599/- when i received the bill of the month aug-sept it was 1231.54/-, i talked to idea customer care ([protected]) the day i saw the bill i guess it was 15th sept and i was told that some 2gb 3g internet data pack has been activated by mistake when i changed my plan, i asked them to deactivate it so that my next bill wont effect it also i was asked to pay the bill and the extra amount that has...

I have raised a complaint.Balance of Rs 56 was refunded. I was not told that 4G Rs 56 pack should be recharged. I again *800# then 4G pack and then Rs 56. Again Balance is gone pack not activated on [protected]

Please donot use USSD for 4G pack activation it does not work.

Please refund the amount if you cannot activate the pack....

Idea excutive executive calls me and say, sir please port your number in idea and we will give you 120 rs recharge and 25 paise local and STD and I2I 10 paise for life time validity in 140 rs of recharge.When is port my number in idea, I get only 70 rs balance and 30 paise local and STD for 3 months only in 140 rs.I called my times to idea care.But i dnt get any Help.So please dnt port your no. in idea....

Dear sir/mam

I would like to inform you that i am suffering from idea network last year. I several time complain angst. On this issue and the company representative always told me that the network problem has been resolved but still i am facing the same. It is requested to you make action angst. This company whom make forgery with there coustomer...

Refund not initiated. I have done online idea recharge of rs. 310 on dated 25/10/2016 at 10:41 hrs through transaction id hpsb[protected]. But recharge not done. Message received from idea care that is "unable to process this recharge, as the amount selected is not available. We have initiated a refund of rs. 310.00. It will 25/10/2016". Refund not received till yet....

My self shankar jha, purchased the idea prepaid 3g sim from idea mini store situated at rashmi nagar, lanka, varanasi on 14/10/2016 and that is not activated till now. I have also submitted the old idea prepaid sim 1g or 2g which was active at that time and now deactivated for the issuance of new one for the purpose of retaining the earlier no.. I am waiting eagerly for the activation of new one....

Hi This is Rajesh my number [protected] is disconnected on 21st October 2016 with out any notice to the customer, To my suprise they have blocked my number permanently as some one raised the port request from other state. I didnt understand how they have processed the port request blindly ., This clearly indicates how idea cellular is working without any proper documents they are processing the request. Secondly my sim is in karnataka network...

Hi,

My IDEA broadband connection number is[protected]

I won't write in essay format to make it easy for everyone to understand.

Here's detailed summary:-

13th October 2015 - Paid all the pending money for duration 1st Oct-31st Oct (even paid some advance because I have a habit of paying advance)

25th October 2015 - Service Request# TCT[protected] generated for...

Hi, i have been a loyal customer to idea but i guess its useless to hang on to this network anymore, where the other networks are giving good speed and coverage of 4g i am not even able to get a proper 3g network and the cal drops after every 2 seconds and i am highly irritated now i have been complaining but after almost 2 years also idea has not resolve the issue of a bad network on my phone, i have an extended business and due to that...

My phone no - [protected] is registered under my father's name.
But i have been using this number since last 6-7 yrs from the time it was issued.
I have been trying to transfer the sim registration to my name from my father's name since i am using the number.
I visited idea gallery on 3rd september and submitted all required documents along with a noc letter from my father to transfer the sim details. I was told it will...

Dear sir/ madam,
With very much regret and disappointing way, i have to express my deep discontent on the reply of your executive in which he has clearly stated that he is unable to solve my problem. I am using the idea prepaid no. Of chennai region - [protected]. Last night while surfing (Which i rarely do) and i got a sms that for music 360 my account has been debited (Deducted) rs. 75/=, the sum which i have never opted. For. On...

Hi,

I am Shiv Kumar mob no. [protected] has already closed the connection of IDEA BROADBAND(Account No.[protected] on 4th of JUNE 2016(IDEA Customer Care Ticket No. TCT[protected])and paid all the bills till May'16. I requested the customer care to close the connection on June (4th) and customer care representative said they did. I have never used the connection after 31st May'16 but after that i received the bill of month...

From the last few months I am getting flash messages such as "You have 500 MB data left in 3DB_BNDL . Recharge with your internet offer on *121# " Which are very much annoying. I complained at the customer centre and they cannot do anything. I tried many ways and I couldn't solve it. In my idea power app l cannot find the links for deactivating it.Moreover each time I have to pay for customer care calls which is answered after 10 minutes...

I ported my number into Idea gujarat. My number is [protected]. Suddenly i started getting messages of Rs. 5 deductions. In when the phone is kept is idle i was getting message of deduction. When i called customer care, their executive misbehaved, did not listen to me, said do whatever u do i will not file a complaint. I am having balance above Rs. 1000. I am feeling helpless. Even their supervisor is not listening. I am bound to use Idea...

I m not get proper notification about data pack in unlimited data pack ( only in unlimited data not in limited data)

When i saw my remaining unlimite data pack it only write 0.00 mb

Plz saw the data remaining before FUP start like. ...from 1.25 gb remaining data is *** mb

Plz try to solve this prblm...

Respected Sir/ Madam,

This is to make your kind consideration that I am using the no. [protected] from last 3-4 years. My Bill cycle is 25th of a month to 24th of next month. But due to some bill problems i get mentally harassed by the company for more than 2 weeks and then even after the problem has not been solved.
Mentioning the problem below.
1. On August 25, 2016 I got to know from my bill that some pack...

My name is rajkumar gosai and this complaint is regarding my idea postpaid sim. Due to uncessary billing i stopped the usage of my idea number in march 2016. My monthly rental plan was for 300 rs but they unnecessarily charged me 2650 rs for the month of feb and when i asked the customer care to providee the details, they simply ignored and said that you have used our services and you will have to pay. I paid the amount although it was not...

This is second time i am complaining in one week, already this cheating company took my money two times, earlier, all 2 times i called customer care n told to deactivate services n told to stop all sms or other activities, yesterday again activated same service without permission, sending unwanted sms n deducting 3 rs per sms, 18 rs again i lost, whenever i recharge they will take full money n sending some joke sms, all the time account become...

I have very bad experience with idea customers care, still i have not received any update, will that going to activate this number [protected] or not, it's almost 1.5 months over and i have contacted to reliance also they told we have already process your porting request and it's pending idea.

This is just informed to other user who want to buy or switch to idea. I request all people don't switch or port to idea network. It's...

There was a incorrect balance deduction of 135+ rupees from my idea prepaid mobile# [protected] on 22st october and i raised a complaint on the same with complaint no.[protected] and even after 2 working days my amount is not refunded and at present my balance is 0.00 rupees and due to which i am not able to do outgoing call not i am not able to receive any incoming calls when i was in roaming.

Each time when i call customer...