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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
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Idea Cellular reviews & complaints page 402

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R
Rajshekhar Biradar
from Eraniel, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surprisingly high bills in idea postpaid connection

Address:Bangalore, Karnataka, 560068

Recently I got a bill of around Rs 5000 for my Rs.199 plan (Account number:[protected]. The bill says, it is prorated overage charges. I did some research on this policy. I had changed the plan. I had a 1gb booster pack with some data still left. This policy changes it to daily usage and charges it. This is completely illogical. Did i consume Rs:5000 worth resource of idea infrastructure? Also they increased my credit limit without my...
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chaitanya0004
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor Customer service

Address:Pune, Maharashtra, 411041

Hello, I am Chaitanya Jadhav from Pune and my idea Postpaid no is:[protected]. I had registered a complaint against idea for not providing assistance to convert my number from postpaid to prepaid. Here is the link of previously submitted complaint: https://www.consumercomplaints.in/idea-cellular-mnp-problem-with-idea-c1398610 . After submission of the complaint i did got a call from idea support and they provided me the number of one of their...
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P
Pratyush Prem
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demanding false payment from idea cellular limited

Address:New Delhi, Delhi, 110025

I made a payment of 1500 for closing my postpaid idea number [protected]and get a noc also on the last of august. But idea customer cares call me on last ten day that you have a pending amount of 1096, but i refuge to pay beacause i have already settled my payment. But today i got a call from govt. Lawyer that idea has complained you against your non-payment of bill, and you have you come to lok adalat and pay 17000 as a penalty amount.br...
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V
vardhan0516
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not disconnecting internet services and generating monthly bill

Address:Pune, Maharashtra, 411028
Website:selfcare.ideabroadband.com

Account number is[protected], I am using idea from the last one year and as per service provider commitment it should 2MBPS but i am always getting less than 1MBPS, then also i continued using service. But from last 4 to 5 months getting very less speed(it is less than 0.4 or 0.3 MBPS) logged complain many many times but no vain. And finally decided not to continue with Idea broadband and asked them to disconnect INTERNET connection. They...
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J
Jyotiprakash tyagi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My number has been closed

Address:New Delhi, Delhi, 110084

Myself trishala devi my idea number is [protected]. Idea company has closed my number on[protected]. When i contacted its customer care then in starting they said that contact your nearest customer care center with id proof and photo you would get your number but this did not work again i contacted their customer care center then they told that your number has been closed by company because you had not used it from last 3 months but i used...
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S
subash kolathur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Port my number but it is barred

I am port my number idea post paid to bsnl but . But money has bill are pending on 1947 rs . This msg show I will pay the bill on idea perinthalmanna costemor care office on 17/9/2016 reciept no.[protected]' but 10/10/2016 from my number is barred in this reason . One hour I will wait solve my problem not in case I will complaint in court vs idea. I will pay the bill on currect time . But they cheating me so long profit are loss in this case...
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A
Alokasharfi
from Satrikh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor network coverage in kanpur

Address:Kanpur, Uttar Pradesh, 208002
Website:Idea cellular

Sir/ma'am i m student of gsvm medical college., kanpur...208002.
We have poor network connectivity of idea. So much so that not 2g data is available in some sections of the.. Especially the girls hostel. Voice calls too are a problem.
It becomes a compulsion to move to terrace just to a make a call.
Kindly upgrade your network. I have been a costumer network services since last 3 years... But this area has seriously poor...
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R
Rakesh Stephen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill

Address:Bangalore, Karnataka, 560016
Website:Www.idea.com

I have migrated the service provider from Bsnl to idea 4 months before

And after three months completed I have requested idea to change my connection from postpaid to prepaid

I have visited somany times Ramamurthy Nagar idea store to request change they are not willing or solve

I am fed up with there service and my idea postpaid number is [protected]

Now I am getting out standing...
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A
Ajit singh Dhillon
from Phillaur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection premium number

Address:Jalandhar, Punjab, 144005

I purchased a premium number [protected] on payment of rs 5000 at idea showroom, s r enterprises at rama mandi jalandhar. The number was disconnected for non payment of bill. On several occassion i asked for the copy of bill but the same possibly was forwarded by them on wrong address. I requested to send on my email id but i have still not got the bill till today... On 08 oct 2016 my number [protected] was also disconnected as this was my...
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Vijay Mahadik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of gprs plan and idea game spark

Address:Mumbai City, Maharashtra, 400013
Website:51985 for GPRS Pack and for Idea Game Spark - bit.ly/2bPIERt

Dear sir, i have to inform you that even though i have not activated both applications, i am receiving messages from your company regarding activations of both applications and deduction were made from talk time and also my net pack also finished in one day, i am requesting you to deactivate both the application forthwith, otherwise i will fill complaint before consumer court for repayment for which i am paying unnecessarily, which please...
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sushant61985
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about the charges and data used without open a single application very poor signal need to install tower

Address:176214
Website:www.ideacellular.com

Hi,
I am using this number [protected]. Idea service provider.
After the launch of reliance jio sim...
We are facing problems in 2g data of idea... Without open any application... The 2 to 3 mb used showing how is it possible if the apps are just opening... And after that the amount deducted from the main balance when i opened my app on my mobile..... Last night rs 35 deducted from my balance without confirm anything......
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V
Vijay Mapari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea postpaid bill related

Address:411037

Sir,
My idea postpaid is deactivated from the last month that time bill was 2032 rs the amt and i get the another bill 3000 rs if my number was deactivated then how can i get the bill from idea & one more things is that the idea recovery given the i dont have problem with the call but within 15 mins 3 why is this where i have raise the complaint regarding this...
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Raveendra56
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging for incoming calls in roaming even after recharged with roaming pack

Address:Theni, Tamil Nadu, 523333

We have recharged with roaming pack for free roaming on incoming calls.
Even then we are charged for incoming calls. We talked to company representatives. They are telling even in roaming, if the idea network is not available, if the idea is have tie up with other networks, incoming call is chargeable as per idea cellular customer care. We have recharged with roaming pack for seven days with 38 rupees.
Here money is not important....
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S
Sathya Prakash Urs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding this mobile number 98 44 320737.

Address:560085

I am sathya prakash urs having more idea post paid connections in my family and with me. One idea executive person name srikanth [protected]. Has collected documents for some other purpose. And they have generated one idea mobile number [protected]. Now i am receiving calls day two times sometimes three times they are forcing me to pay pending bill amount of above number. I have not used above number. Recently one lady called from mobile number...
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Vidya Korakoppa
from Shoranur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst internet service

Worst service ever.. Gprs never gets activated.. All fake internet offers on 121.. Myself being a digital communication post graduate, i pity on shameless idea service. Idea is as bad as it's ambassador abhishek bachchan's acting and dancing skills... To buy idea is a bad idea..!! Fake offers.. Trai shouldn't hv authorized this worst telecom service called idea.....
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R
ravipradeep
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without my approval balance deduction done by idea network

Address:Chennai, Tamil Nadu, 603203
Website:google.co.in

Hi... Gud day.. Fyi.. Whenever i accessing my internet on idea.. Automatically a message forwarded like this thanks for using your idea mobile number[protected] for rs.10 towards fortumo payments app on paticular date & time. Please contact [protected]@iappgame.com... And my balance deducted rs.10 every time like this. I have talked to customer executive told that you have only accessed that app so only balance deducted but i have never accessed...
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L
Lucky Dancer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not activate

Address:505469

I bought new idea si m sim no [protected] plz active my sim...
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S
Shahanaz Shaik
from Gudivada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mnp service not activated

Address:Krishna, Andhra Pradesh, 521301

I kept mnp for the idea network (karnataka) to bsnl (andra pradesh) I got the mnp code and submitted all the documents at the bsnl retiler and paid the monry also later the customer executive callwd me for the reason of leaving the network.She said ok and put the call( I told I dont want to be part of idea any more).She agreed.I wait 15 days till now my network not not changed when i met the bsnl retiler they told we cant do any thing u pay...
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S
shiva239
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor internet connectivity

Sir;
I am customer of idea cellular and facing lot of problem with idea internet conncectivitiy in Khasa Amritsar Punjab area .inspite of having recharged as 3g data internet I am not able to get even 2g internet speed.such a pathetic condition of this telecome service provider of idea and cheating us by giving promise to provide 3g net connectivity but this idea company not providing the service for that its charging its customer...
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P
Pratyush Prem
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due payment from idea side of postpaid number

Address:New Delhi, Delhi, 110025
Website:comsumercomplaints

I made a payment of 1500 for closing my postpaid idea number [protected]and get a NOC also on the last of august.BUT idea customer cares call me on last ten day that you have a pending amount of 1096, but i refuge to pay beacause i have already settled my payment.but today i got a call from govt. lawyer that idea has complained you against your non-payment of bill, and you have you come to lok adalat and pay 17000 as a penalty amount.
so...
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