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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 399

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K
kirit-ec
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit limit increase without inform

Website:Www.ideacellular.com

Don't buy idea postpaid card.

My last bill they charge extra 1100rs of 270MB extra net use. My credit I tell during connection are 600rs. How its possible.
Change credit limit up to 2000 without inform
And charge 1100 rs for 270MB 3g net
My bill plan of 500 they charge 1830 Rs bill. No satisfaction answer of idea care.

Customer already keep credit limit 600 rd they change without taking...
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S
Shadow12
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to go for settlement of bill

Address:New Delhi, Delhi, 110085
Website:ideacellular.com

Hi,

This is to bring to your notice that my bill is pending with Idea cellular for my telephone no [protected]. I am willing to settle for a mutually agreeable amount, post which, I would like to discontinue my number.

It is requested that you please treat this email as a disconnection request. I would request your recovery agency to stop calling my friends and colleagues as they have nothing to do with this....
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G
Gaikwad.....
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction on VAS

Address:Pune, Maharashtra, 411045
Website:www.ideacellular.com

Hi,

Today I did recharge of rs 50 in mail balance of IDEA but all money got deducted with 5 minutes, i got msg about activation of 3 services, these IDEA peoples are cheating customers automatically money gets deduct, I tried to customer care but no one is picking call, These peoples are fraud they make money by deductions from our account. In Pune there is no network for 4G and they have given recharge option for 4G recharge.br...
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R
rahulshastri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea - Broadband

Address:Pune, Maharashtra
Website:selfcare.ideabroadband.com

I got email from Idea for some outstanding payment against my account : '[protected]'. I had requested to disconnect this account 30th January 2016 and ticket number for the same is 'TCT[protected]'.

However they did not disconnect it and gave me a bill for February month even though I did not use any services as I have been relocated from that place. I called customer care and requested to provide me usage for the bill however...
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A
avinashdeepak2000
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deductions without customer knowledge

Address:643212

My Mob. NO. IS [protected].
I got an SMS stating that I have been deducted 75 Rs for subscribing Shooting Stars, in fact I don't know what is that even. When I contacted customer care they are telling that I have activated and have to use it. Now I came to conclusion that not to keep main balance above 50Rs. Maybe after finishing balance I discard....
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M
Mahin009
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are deducting my balance simply

Address:Bangalore, Karnataka, 560041
Website:idea

I Recharged for ₹ 500 full talk time. According to the offer I should get balance of ₹ 525 but didn't get if. In 121 also I didn't get deductions. This is cheating customer. I get charged for one sms 2 or 3 times. I don't know why the deduct at all or when they do deductions but my balance get deducted. I am a customer from many years but not rectifying the problem. My no [protected]. Solve my problem get my balance back. See to it they...
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S
swagati
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No reply and no procedure of refund of money from idea. Evan if i submitted all the documents

Address:Pune, Maharashtra, 411007
Website:idea cellular

On 1 october i raised a complaint about idea that bill paid twice but amout of extra bill payed is not refunded .idea customer asked me to email for any concern, but even if i emailed they are not replying or done any further procedure for refund of money.

Transaction ID : HHMP[protected] Transaction Date and Time : 01­10­2016 21:06:56 Transaction Amount : Rs. 307.00 amount deducted from bank HDFC account but bill not payed.nor...
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Ajimshah Y
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of RS. 0.010 regularly from main without data usage

Address:Ernakulam, Kerala, 682002

Idea cellular is deducting RS.0.010 repeatedly from my main balance without using data, even the deduction message itself is showing that the data usage is 0.00 MB. When we contacted the customer care executives, they are arrogant to say that even if we are not using any data, they will deduct RS. 0.010 because we switch on the mobile data. We assured that we didn't switch on the mobile data and is clear from the message that we used 0.00...
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S
Sumaya A
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of 10 paise regularly from my main balance without mobile data access

Address:Ernakulam, Kerala, 682002

When V called ur Cus care, they were so irresponsible and telling that we are using mobile data, everytime just for 10 paise.We are 100% sure that we were not using it. One more finding they did is it is because of phones we are using.we found it with two different idea numbers we are using with 2 different mobile brands( Samsung and Mi). When we are calling for some assistance, u showed how irresponsible ur customer care executives are....
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D
DevGursirat
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closing of internet

Address:160062

I have idea connection last 16 years.

Last week my net was closed..without asking..me...when i called customer the mohit told that you have exceed your limit you need to take the pack...of 250

According to pack if i my limit exceed they will charge normal charges.
When i am rwady to give...what is the issue

At night when i got down from the trainn i was helpless i was not able to book the...
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pranit zirpe
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary deduction of my balance.

Address:411060
Website:Www.ideacellular.com

My account balance has been deducted by 50 Rs for some Music 360 service even though i did nothing to activate the same. I sent no request to activate the service. They sent me a message that they have received "my" request for the service. When i talked to customer care, the guy was rude and evasive and said i must have sent the request. This feels like open thuggery to me....
+1 photos
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S
Suresh C Potdar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

By mistake i had puk no

Address:Pali, Rajasthan, 91
Website:Karnataka

Please dactive puk no and resem start Mobile service
My no [protected]
Suresh C Potdar
[protected]@gmail.com
Bagalkot road muren keri galli
Bijapur=586109i...
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M
Mohammad Ezaz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reversal of recharge

Address:Jamnagar, Gujarat, 361003

I need to reverse my recharge of 225 for idea prepaid transaction through Paytm mobile app for the Paytm cash transaction no. [protected]
Cc Transaction no. 181233
as I done it the wrong number [protected]
instead of [protected].
Idea company says that Paytm should direct them in case any recharge has been made through them.Normally the amount gets reversed if a recharge has been done wrongfully.So why does app driven...
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Dorababu007
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information given regarding my bill cycle date change and wrong guidance given to me to change my bill cycle date

Address:Rangareddy, Andhra Pradesh, 500072

Dear Sir,

I have taken New Idea Postpaid sim, my number is [protected], at time of taking the sim i'm asked about my bill date, person said ask to customer care they will give the date, you change the what you required, they given 21st, i'm asked for 1 or 4, they told me it's available we will change it and please contact Idea office, they are said we con't change. than i called customer care they said send a mail we will...
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R
Rekha Chahal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted phone calls

Address:New Delhi, Delhi, 110043

Sir, [protected] is the number who is calling me three times. He says he is Rahul but i don't know any Rahul. He says he know me and saw my photos. He pressuries me for friendship. But i don't know him and not interested in all this. I am a simple housewife. Please take action against this. He says that do friendship with him until he shows my photos. I don't know what photos about he is talking. He said that i am going outside with anyone...
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A
alokeshswain
from Rampura, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Block the mobile no.9090184837

Address:560037

Snatched at Bangalore on 12.10.2016 at 8.03pm near INTEL Gate.Outer Ring Road.two persons came in bike from back and the person sitting in the back seat grabbed the mobile and go away.i complained at HAL Police station, Bangalore on 13.10.2016 at 6.45pm.in this mobile have so may important call numbers and documents are there. Kindly block my sim and delete all the documents are there....
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Pooja V Tiwari
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim is not getting network.

I have changed my number from post-paid to prepaid since last 3 days and I have done all my pending billing for this month also but I am unable to place call or activate my sim due to no network available.
Please let me know when the new sim will get network.
As my works are getting delayed, Please help me in getting it resolved as soon as possible.

Thanks....
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R
Rajak Rahul
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abusing and Threatening calls

Hi Sir,

My brother is getting continuous calls from[protected].
On 19th October 2016 the person introduced as URMILA (female) and started abusing and threatening.When we searched in true caller the number is showing VIKAS as owner.After that incident my brother got many calls but my brother didn't responded.He is very much upset as he is getting continuous calls.
Please help us to resolve the issue .
Hoping...
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dhruv .ravya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised activation of VAS subscription, unauthorised renewal after deactivation and unsatisfactory reply from CC Executives

Address:Visakhapatnam, Andhra Pradesh, 531113

Dear Sir/Madam,

I am feeling very much sorry that Idea too is making fool of its customers in the name of VAS .
My mobile no is [protected].On Sept.4/2016 there was a message on this no that WICRO-FUNZ MIX could not be activated due to insufficient balance. I should let you that I had not activated any such services .
On Sept.6/2016 the above mentioned service has been activated at 12:32 pm @Rs.5/1day and speaking...
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Sudhir.dwi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging of data usage

Dear sir,
My name is sudhir dwivedi and my mobile no is [protected]. I am an idea user from last 3 years. This month i got the bill of 5700 when i talked to customer support executive he is saying u have changed your bill plan in mid month thats why we are charging prorated data charges of rs 3700. Is it a some kind of joke. Every time only idea does that. No other company fined their customers that much only for changing their plan....
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