Idea Cellular Complaints & Reviews

The Customer Care in Goa is just Horrible, the Customer Care Executive (So Called) dont have any manners, no way of talking to the customers, then why do they call themselves the customer Care Executives?They listen to the whole problem and then just disconnect the calls, so the next time u call u get another CCE on line and so on till at last your patience is exhsauted.And now a new technic started is they put through a computersised message which says to send a message to Care.Hope you would look into the matter urgently as like me they could be a number of customers who may have disconnected the Services only cause of this.

my mob. no. is [protected] chandigarh, punjab
i want to remove my caller tone that is automatically activated.charges are cut by idea plz that is not fare.
customercare are not giving any response & i also don't want the phones &message from idea plz help me about this becase customer care is always busy.

Dear Sir / Madam,

I inform you that your customer excutives are very lazzy fellow, if we will call customer care nos. ([protected]) they are not talking properly and not giving correct information.

Today i have called Customer care excutive regarding 20 paise plan activation purpose.

First time i spoken with Mr.Karthik around 11.00 am (23.03.2009) he has given information i.e. 20 paise offer can activated for 5 nos. for monthly rental is Rs. 15/- per no.,
afterwards i have activated 20 paise plan for One no. it has activated and Rs.15/- is deducted in my balance.

Second time i spoken with Mr. Madan around 3.45 p.m (23.03.2009) he has given information i.e. 20 paise offer can activated for 5 nos. for monthly rental is Rs. 15/- for all 5 nos. and he assure that it is correct whatever Mr. Karthik told that is wrong information, and he told you can activate all 5 nos. for Rs.15/- only chargable to you .

But i concern with my friends they told for one no. activation charge is Rs.15/- only, i didnot activate all 5 nos.

Third time i spoken with Executive his name i forgotten around 4.10 p.m (23.03.2009) he told whatever Mr. Madan told that is wrong inforamation he is new person he doesn't know the plan and all, and he asked sorry for the inconvenience.

Kindly suggest me to whom i have to contact for correct information.

This is not first time problem every time we are facing same problem, in our office we are using around 100 idea connection all are suffering from your customer executives.

Also, i have to inform you that your network problem is very worst if we have to contact any person urgent it is not possible.

Any how i am changing my sim connection to other network. I hope you will take necessary action for this if you will not take any action in future you will loose lot of customer.

Thanking you, I hope you will reply for my e-mail.

Yours faithfully

Mithun Palan
[protected]

Our idea net connection freequenly out of order, and we are getting very bad customer service from idea office at kattappana, idukki dist, kerala. We are never late at any payment related idea bills.
I need a instant service from idea. thank you.

very bad network

Idea Cellular — not able to open gmail

sir,

i am from kerala we are not able to open gmail since 16th october after noon kindly please take an action to use gmail

Idea — I have a mms that can not open

I have a mms that cant open on my hand set mms says that please visit ideacellular.com/mms your user name is your mobile and password is **** how i can read that mms please solve my problem immediately

have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR username & password . but still i am searching where is it. i am dosent found above mentioned web site, instead of this http://115.69.159.205:8080/webgui/. when i was trying to log in there has been an error, showing login id or password is wrong. what to do.? this has been to much irritated.

hello my name is karun ...
and i was give a mms and msg but a cant open to mms ...
i will cheak username and passward but cant open the mms

Dear Sir
My Cell No 91+[protected]
My Name Sandeep Pal
Pl. Deactivated Cricket Alert Facilities my Cell No.& Inform me my Mail Id :- [protected]@gmail.com
Thanks & Rgds.
Sandeep Pal

show me my MMS

have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR user name & password . but still i am searching where is it. i am doesn't found above mentioned web site, instead of this http://115.69.159.205:8080/wedgie/. when i was trying to log in there has been an error, showing log in id or password is wrong. what to do.?

Not open mms long time try

hello my name is sunny ...
and i was give a mms and msg but a cant open to mms so please help me

i can not open my mms please help me
it is very important mms for me and my life

have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR username & password . but still i am searching where is it. i am dosent found above mentioned web site, instead of this http://115.69.159.205:8080/webgui/. when i was trying to log in there has been an error, showing login id or password is wrong or connection timed out. what to do.? this has been to much irritated...

Idea — lost my sim card

sir i mr manish ghai registaring this complaint so that my idea sim which i have lost cannot be missused please block my sim card idea no that is registared on my name that is manish ghai i have given voters id photo passport size at time of registration of my no activation of my no to a sales agent of idea and purchased sim it was lost after 10 days after use the sim mobile no was [protected] ........please block it so that it cant be missused.

Thank you,
WITH REGARDS
MANISH
E-MAIL:[protected]@yahoo.com.

please block it as soon as possible the no is idea sim [protected]

Dear Sir/Madam,
I had lost my handset along that i had lost my prepaid Idea connection and I want to closed my sim no.([protected]) because someone use my no, I request u to please closed this no. ASAP


thanks & Regards

sir i loss my mobile previously 5 days back but new connection is not activate sim card registration failed so please activate my mobile no [protected]

Dear Sir/Madam,
I had lost my handset along that i had lost my prepaid Idea connection, I want new prepaid connection with same number [protected], So Please kindly look into it...


M.ATHI BALA MURUGAN
CURENT MOBILE NO :[protected]

i lost my sim card my no is [protected]. please stop service for this number.

i submit the document right time .. the idea people erase my no wat can do plz resovle my prb as soon as possible i need my no the no is prepaid connection [protected] i need same no plz ... i lost 2months ago i apply but iam noy get the same no

Idea/SIM — LOST MY SIM CARD

THIS IS PRADEEP PANDEY
I lost my sim card of prepaid mobile number [protected] on 29/06/2012 so please you are kindly requsted to block this sim card to prevent its missuse, thanx

Dear Sir/Madam,
I have lost my handset along that i had lost my prepaid Idea connection, I want to stop that sim card and received my same number sim card again Please kindly guide me the procedure

Dear Sir,

Please Trace This Mobile Number [protected] and Please send by email His Adress & Other details coz I have many Abusive calls from this Number

Thanking You.

Idea Mobile Number — Receiving Anonymous Call from 00918606820049

I hvae received an Anonymous Call from this idea mobile [protected] so many time. So I would like to know the name and address of this cell phone number. Orelse i have to complaint again in Police Cyber Cell.

Expecting your replay at the earlist

with regards

Byju

Dear Sir,
Please trace these numbers as they are calling, sending SMS and disturbing my personal married life. And please send me the details to my mail ID([protected]@gmail.com)
the unknown number is [protected] and [protected]

Dear Sir,
Sorry for the complaint. I have found a suggestion for it. That unknown person has accepted he'll not do such things again([protected])
and the other number is not he. IT had come by mistake. They have apologised me. Sir please excuse me for wasting your time by giving the complaint. I apologize for that.

I have been receiving calls from mobile no. [protected]..

Thats true.

Idea Cellular Networks — Poor Coverage

No proper networks coming at Bhosle nagar,(Near Kasturi kunj Appt). many call droping problem Also i complained in cust. Care but there is no responce.

Idea Mobile SIM Card — Unwanted SMS

Dear Sir/Madam

I have my Mobile no [protected] & I already registered for DND (Do Not Disturb) service 1 year back
but still now I m getting unwanted SMS
I talked with Customer Care Executive & also mailed Idea many times
What should & where should I do
I have to complaints with Idea
please do the needful & take necessary action

Manoj

Idea Cellular — SIM BARRING

I recived a msg regarding my no [protected] to submit my documents within 24 hrs on 23rd Nov & my services were barred within 16 hrs.In response to msg, i have submitted my documents (24 Nov,1 Dec) twice. After several visits to idea showroom,emails,calls request to gravience cell, a new SIM was issued to me on 5th dec and told it will activate within 24 hrs.I made lots of calls to idea gravience cell even yesterday i called 5 times but every time new excuse or promise.Most harrasing thing is they promiss they will call me back and no single call from gravience.
I am harrased by idea.how can they stop my services withi 16 hrs without any reason and unable to resume in 20 days.
I want some strict action against idea and gravience cell.I am sure documents submitted for issuing the SIM in Dec 09 were complete and no msg or call recieved earlier regarding this.

deepesh sharma
alt no- [protected]

I, Jayanta Ghosh one of the subscriber ([protected]) of Idea since March 2010, want to draw your kind attention regarding deduction of Balance from my account since 31 December 2010. Earlier I have activated the service on November 2010, but later on November itself i have deactivated the service. But after some days I saw the service has again activated automatically without prior notification by SMS. After seeing all this I haven't recharge any amount in my a/c, but on 13th December 2010 i have recharged Rs 35/-. Again from, 14th December onwards the GPRS service of Rs 5/- is deducting from my a/c daily even after repeated intimation or complain to your Customer Care from that day onwards. But on 16th i have talked with your Senior Customer Care executive regarding this matter & he told me I would get all my balance refund from 14th onwards which has been deducted from 14th onwards & my GPRS service will be deactivated by 6 pm on 16th December itself. Instead of deactivating the service you have deducted Rs 10/- today itself. That means you still haven't deactivated the service. Then I mailed you and after some days the service has been deactivated and I get back my balance. The Service Request number has been assigned for this correspondence is 1-[protected]. But now from 31st December'2010 the deduction is again activated and my a/c balance is reducing daily. I am very much fed up of this service and also by your customer service. This is the worse experience I have ever experienced from any service provider.

So it is my earnest request to check what fault has occurred in the system. So please kindly look into matter so that the service will immediately deactivate from now onwards & all the amounts which has been deducted from my balance would be reimbursed back to my balance. I will be highly obliged if you could take any necessary action against this.


Thanks & Regards
Jayanta Ghosh
[protected]