Idea Cellular Complaints & Reviews

Idea Cellular — not able to open gmail

sir,

i am from kerala we are not able to open gmail since 16th october after noon kindly please take an action to use gmail

Idea — I have a mms that can not open

I have a mms that cant open on my hand set mms says that please visit ideacellular.com/mms your user name is your mobile and password is **** how i can read that mms please solve my problem immediately

have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR username & password . but still i am searching where is it. i am dosent found above mentioned web site, instead of this http://115.69.159.205:8080/webgui/. when i was trying to log in there has been an error, showing login id or password is wrong. what to do.? this has been to much irritated.

hello my name is karun ...
and i was give a mms and msg but a cant open to mms ...
i will cheak username and passward but cant open the mms

Dear Sir
My Cell No 91+[protected]
My Name Sandeep Pal
Pl. Deactivated Cricket Alert Facilities my Cell No.& Inform me my Mail Id :- [protected]@gmail.com
Thanks & Rgds.
Sandeep Pal

show me my MMS

have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR user name & password . but still i am searching where is it. i am doesn't found above mentioned web site, instead of this http://115.69.159.205:8080/wedgie/. when i was trying to log in there has been an error, showing log in id or password is wrong. what to do.?

Not open mms long time try

hello my name is sunny ...
and i was give a mms and msg but a cant open to mms so please help me

i can not open my mms please help me
it is very important mms for me and my life

have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR username & password . but still i am searching where is it. i am dosent found above mentioned web site, instead of this http://115.69.159.205:8080/webgui/. when i was trying to log in there has been an error, showing login id or password is wrong or connection timed out. what to do.? this has been to much irritated...

Idea — lost my sim card

sir i mr manish ghai registaring this complaint so that my idea sim which i have lost cannot be missused please block my sim card idea no that is registared on my name that is manish ghai i have given voters id photo passport size at time of registration of my no activation of my no to a sales agent of idea and purchased sim it was lost after 10 days after use the sim mobile no was [protected] ........please block it so that it cant be missused.

Thank you,
WITH REGARDS
MANISH
E-MAIL:[protected]@yahoo.com.

please block it as soon as possible the no is idea sim [protected]

Dear Sir/Madam,
I had lost my handset along that i had lost my prepaid Idea connection and I want to closed my sim no.([protected]) because someone use my no, I request u to please closed this no. ASAP


thanks & Regards

sir i loss my mobile previously 5 days back but new connection is not activate sim card registration failed so please activate my mobile no [protected]

Dear Sir/Madam,
I had lost my handset along that i had lost my prepaid Idea connection, I want new prepaid connection with same number [protected], So Please kindly look into it...


M.ATHI BALA MURUGAN
CURENT MOBILE NO :[protected]

i lost my sim card my no is [protected]. please stop service for this number.

i submit the document right time .. the idea people erase my no wat can do plz resovle my prb as soon as possible i need my no the no is prepaid connection [protected] i need same no plz ... i lost 2months ago i apply but iam noy get the same no

Idea/SIM — LOST MY SIM CARD

THIS IS PRADEEP PANDEY
I lost my sim card of prepaid mobile number [protected] on 29/06/2012 so please you are kindly requsted to block this sim card to prevent its missuse, thanx

Dear Sir/Madam,
I have lost my handset along that i had lost my prepaid Idea connection, I want to stop that sim card and received my same number sim card again Please kindly guide me the procedure

Dear Sir,

Please Trace This Mobile Number [protected] and Please send by email His Adress & Other details coz I have many Abusive calls from this Number

Thanking You.

Idea Mobile Number — Receiving Anonymous Call from 00918606820049

I hvae received an Anonymous Call from this idea mobile [protected] so many time. So I would like to know the name and address of this cell phone number. Orelse i have to complaint again in Police Cyber Cell.

Expecting your replay at the earlist

with regards

Byju

Dear Sir,
Please trace these numbers as they are calling, sending SMS and disturbing my personal married life. And please send me the details to my mail ID([protected]@gmail.com)
the unknown number is [protected] and [protected]

Dear Sir,
Sorry for the complaint. I have found a suggestion for it. That unknown person has accepted he'll not do such things again([protected])
and the other number is not he. IT had come by mistake. They have apologised me. Sir please excuse me for wasting your time by giving the complaint. I apologize for that.

I have been receiving calls from mobile no. [protected]..

Thats true.

Idea Cellular Networks — Poor Coverage

No proper networks coming at Bhosle nagar,(Near Kasturi kunj Appt). many call droping problem Also i complained in cust. Care but there is no responce.

Idea Mobile SIM Card — Unwanted SMS

Dear Sir/Madam

I have my Mobile no [protected] & I already registered for DND (Do Not Disturb) service 1 year back
but still now I m getting unwanted SMS
I talked with Customer Care Executive & also mailed Idea many times
What should & where should I do
I have to complaints with Idea
please do the needful & take necessary action

Manoj

Idea Cellular — SIM BARRING

I recived a msg regarding my no [protected] to submit my documents within 24 hrs on 23rd Nov & my services were barred within 16 hrs.In response to msg, i have submitted my documents (24 Nov,1 Dec) twice. After several visits to idea showroom,emails,calls request to gravience cell, a new SIM was issued to me on 5th dec and told it will activate within 24 hrs.I made lots of calls to idea gravience cell even yesterday i called 5 times but every time new excuse or promise.Most harrasing thing is they promiss they will call me back and no single call from gravience.
I am harrased by idea.how can they stop my services withi 16 hrs without any reason and unable to resume in 20 days.
I want some strict action against idea and gravience cell.I am sure documents submitted for issuing the SIM in Dec 09 were complete and no msg or call recieved earlier regarding this.

deepesh sharma
alt no- [protected]

I, Jayanta Ghosh one of the subscriber ([protected]) of Idea since March 2010, want to draw your kind attention regarding deduction of Balance from my account since 31 December 2010. Earlier I have activated the service on November 2010, but later on November itself i have deactivated the service. But after some days I saw the service has again activated automatically without prior notification by SMS. After seeing all this I haven't recharge any amount in my a/c, but on 13th December 2010 i have recharged Rs 35/-. Again from, 14th December onwards the GPRS service of Rs 5/- is deducting from my a/c daily even after repeated intimation or complain to your Customer Care from that day onwards. But on 16th i have talked with your Senior Customer Care executive regarding this matter & he told me I would get all my balance refund from 14th onwards which has been deducted from 14th onwards & my GPRS service will be deactivated by 6 pm on 16th December itself. Instead of deactivating the service you have deducted Rs 10/- today itself. That means you still haven't deactivated the service. Then I mailed you and after some days the service has been deactivated and I get back my balance. The Service Request number has been assigned for this correspondence is 1-[protected]. But now from 31st December'2010 the deduction is again activated and my a/c balance is reducing daily. I am very much fed up of this service and also by your customer service. This is the worse experience I have ever experienced from any service provider.

So it is my earnest request to check what fault has occurred in the system. So please kindly look into matter so that the service will immediately deactivate from now onwards & all the amounts which has been deducted from my balance would be reimbursed back to my balance. I will be highly obliged if you could take any necessary action against this.


Thanks & Regards
Jayanta Ghosh
[protected]

This to inform u that i am a user of idea number. I m using [protected] last 06 years but unfortunately before 3 or 4 days u r deactivated my incoming or outgoing calls reason document not submitted but I m submitted my document 3 or 4 times.so u r requested to kindly my no.activate on urgent basis otherwise i disconnect the same number permanently forever .

CHANDERKANT SHARMA

Idea Cellular — GPRS not a feature of Navigator phone

On 8th Nov, 2008, I walked into one of the Idea Outlets in Hyderabad to inquire about the GPRS services provided by Idea. The agent gave all the information and suggested me to take a connection. I informed the agent that I would be using the connection only for GPRS since I already have 2 other numbers to fulfil my needs. I clearly informed the agent that I would not use the Idea connection for any other purpose. The agent showed all his cinema, that all the sales agents do and forced me to take a postpaid connection. Informed the agent clearly that I do not need a postpaid connection since my other 2 numbers are postpaid numbers already(however, the service provider is Vodafone). I clearly informed the agent that I need a prepaid number because it is pretty cheaper in prepaid than in postpaid. I gave my cell phone model, Nokia 6210 Navigator, and asked him if it is compatible with the GPRS provided by Idea. The agent did some research and after 10 got back to me and it will work. The agent promised me that he will activate the number in 10 mins and activate GPRS in 12 hrs and req. me to call customer care after 12 hrs and confirm the details. On his word, I took a prepaid connection immediately by paying Rs.400.
The next morning when I called the customer care, the cust ser. agent said that it is not at all an Idea number and the number could be either from a diff network or a diff region and hung up abruptly. I was on hold for over 5 mins and I spoke with an actual person for not even 20 secs.
The next day I contacted the agent in the Local outlet, he said it is activated and the cust care people have to activate it from their end. Called back cust care again, and this time the agent said, the number is not registered yet and will have to wait for another 24 hrs.
And, this went on for over a week. Finally on 22nd Nov, 2008, I called back customer care again. The agent said, he will send the settings to my email and req me to call *234#1# and that will activate GPRS on my number. It did not work. I called them back immediately, the next agent askeed me to call *234#304# and assured me that GPRS will be activated in 24 hrs. told the agent that the call is not even completed. He said server is down and will have to wait another 12 to 24 hrs. Tried again several time. no go.
The same crap went on and on.
On, 25th one of the said he will register a complaint on my behalf and gave me the communication ID 59890871 and promised me that it will be activated in 24 hrs. Waited for 48 hrs and then, called back again. Each time I called they me a new communication ID and new number to dial to activate the GPRS.
This went on till today, 9th of Dec 2008. I called back the customer service and they said,

NOKIA 6210 NAVIGATOR IS NOT COMPATIBLE WITH GPRS AND IT DOES NOT HAVE AN OPTION FOR GPRS at all.

That seemed to be funny, and I asked for an escalation. The team leader came up said the same thing. I told him that I have been using GPRS in the same phone. He put me on hold for 5 mins and got back and said, he contacted Nokia Priority and checked online and still says the same thing.

THIS IS ONE OF THE INSTANCES WITH IDEA.

Earlier, I had Idea postpaid. I applied for 5 postpaid number at the same time and out of which only 1 number was activated in 1 month. And, the best excuse is that only 1 number can be approved in a span of 1 month.
I cancelled all the numbers but they did not return my activation charges for any of the numbers when they did not actually did not activate the numbers. I did escalate the matter to the manager, but nothing has been done. I also sent a mail to their complaint box. This happened an year ago, but things did not change till date. Rather, they are getting worse.

When this is the service they provide, no wonder they cannot sustain the market for any longer.

MY REQUEST TO ALL... NEVER GO FOR IDEA OR AIRTEL... Others are better.

Regards,
Natesh

i am using idea last 2years it was prepaid after that i have decided to covert it to postpaid, i was in need of blackberry feature in which it required a postpaid connection . My blackberry plan is 299 per/mt in which gprs will not work. By knowing this plan i have activated this feature on my idea number [protected] . Now i am Getting problem the billing done by IDEA Cellular LTD, idea mobile services is charging me gprs using charges . which is not possible when a customer is having a blackberry 299 per/mt plan . I have conformed again from blackberry customer care about this plan they have replied same, that on this plan gprs will not work . I am in problem i have made so many calls to idea customer care 12345 they move me forward by saying that call 198 to make complain, when i have called 198 they moved me forward to call 4666 reguarding gprs, when i have call 4666 they moved me to idea local office because they are not able to generate my bill detail . I have made my complain to idea local office, but my complain was closed by telling this charges are correct . I am Too Much Mently disturbed what To Do? please help me