Claimed

LivPure Complaints & Reviews

2.3
Last updated Jun 10, 2024
Complaints 799
Resolved
354
Unresolved
445
Quick Links
Statistics
Share
Contacts

File a complaint to LivPure

Having problems with LivPure?

File a complaint and get it resolved by LivPure customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

LivPure reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhiraj Ghisewad
from Pune, Maharashtra
Mar 9, 2024
Report
Copy

LivPure giving fake promises and looting customers

Address:Sukhwani skyline, H building, 1405 flat number, opposite Euro school, bhumkar das road, wakad, Pincode:- 411057

I have purchase livpure bolt water purifier in april 2023 from vijay sales wakad pune
They have said water purifures is good n 3 to 5 year it will perform well

After just 11 months use water stopped coming so we called for technician from Livpure

Technician said electric part and all membrane plus candles need to replace it wil come 5000 to 6000

Firstly we stay in pcmc pimpri chinchwad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K Pavani
Feb 24, 2024
Report
Copy

RO glo star

Address:Kothagudem

Got my product from Amazon and as per standard time for installation is 24_48 hours from delivery date. It's been 5 days and no technician from livpure pure turned up. Contacted livpure customer care but I just got the contact number of service agency which I already have. No responses from agency or area manager of livpure. Pathetic service.

Dear Customer, your service request No.JS-[protected] & call closure allocated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
singhsaurav
from chennai, Tamil Nadu
Feb 9, 2024
Report
Copy

Service related complaint

I am writing to express my extreme dissatisfaction with the recent experience I have had with your company. Despite promises of timely delivery and installation, the delivery was significantly delayed. Furthermore, the product delivered is faulty, leading to considerable inconvenience and mental distress. Despite filing a complaint, no technician has been sent to address the issue. This situation has resulted in flooding in my kitchen, adding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rushi999
from Navi Mumbai, Maharashtra
Feb 4, 2024
Report
Copy

Insect in the Filtered water tank of LivPure's Rental RO

Address:Flat No. 9, Bulding no. NL6-4, Sector 15, Nerul East, Navi Mumbai-400706

I subscribed to LivPure's rental water purifier subscription on 11/07/2023 by paying deposit of 1499 and monthly rental charges of Rs. 349. They installed a used and faulty water purifier at my home with serial no. D8JW92D1000976 as appears on LivPure smart Mobile app after I login. profile is registered with mo.no. [protected]. I informed them at time of installation about the defect in the cover of the purifier to which they responded...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soulider Pannu
from Aligarh, Uttar Pradesh
Jan 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amc plan cancel

Address:VPO LAUHKA TEHSIL PATTI DISTRICT TARN TARAN

Amc gold plan ardhana madam for amc department wrong plan activated saturday 19/01/2024 for call and payment link send but this plan not benefits for my according.Call record 19/01/2024 for benefits but plan benefits not accepted for technician and area in charge. I am not interested this plan pls cancel this plan and refund money. Thanks attached invoice....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soulider Pannu
from Aligarh, Uttar Pradesh
Jan 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amc gold plan cancel and refund money back

Address:VPO LAUHKA TEHSIL PATTI DISTRICT TARN TARAN
Website:Livpure

Amc gold plan ardhana madam for amc department wrong plan activated saturday 19/01/2024 for call and payment link send but this plan not benefits for my according.Call record 19/01/2024 for benefits plans but plan benefits not accepted for technician and area in charge. I am not interested this plan pls cancel this plan and refund money. I am complaint already send email livpure and customer care call continue 10 days but no reply and response...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Virendra14
from Vadodara, Gujarat
Jan 18, 2024
Report
Copy

Bio RO Water Purifier

Address:Akshardham Chowk

Company authorized agent is charging exorbitant money for his services.
For two clamps required for hanging the unit on wall Rs. 300 has been charged and Rs. 305 for installation.
No bills are being furnished despite repeated asking neither for material nor for service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Farris Peeradina
Jan 14, 2024
Jan 16, 2024
This thread was updated on Jan 16, 2024
Report
Copy

Received a Notice when the water purifier was already picked up

I had rented a livpure water purifier from furlenco in 2021 and last year in 2023 i was told from furlenco that they are no longer collaborating with livepure and i can wish to cancel the subscription or continue it with livpure. I chose to cancel the subscription and the water purifier was picked up from me in June 2023 and I received the deposit back for it from Furlenco. Now in Jan 2024 I received a notice on a whatsapp saying I have defaulted...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Shayazi Shinde
Jan 6, 2024
Report
Copy

Got a legal notice for not submitting RO

Hi i have raised a request for uninstalling and asked them to collect and they never came

I left india due to my work and suddenly got this notice about legal action in whatsapp

They didnt come to collect within time and now harassing me with legal action

Should i send a reply notice by hiring a lawyer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prab76
Jan 5, 2024
Report
Copy

Livpure Smart

I subscribed to Livpure filters for 6 months, initially paying a security deposit of 1500 and recharged 6000. Unfortunately, within 40 days, my family's health deteriorated, with my family members requiring hospitalisation. We later discovered, that Livpure RO filters were removing essential minerals, causing health issues. After switching to bottled water temporarily, we noticed a significant improvement in our immunity and health.
Regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iyersundar
from Pune, Maharashtra
Dec 26, 2023
Report
Copy

Pathetic service for RO under ACMC

Address:Chennai

Complaint raised on 11Dec for changing filters under the ACMC. Nobody bothers to attend to complaint. I have called customer care so may times, it is a waste of time- they r clueless and do nothing.
Total waste of money n time. I regret having bought a Livpure product.
Earlier, the service technician had yelled at me for not taking the ACMC through him( I had signed up online ).
I have asked the customer service to...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
ayushsk
from Delhi, Delhi
Dec 26, 2023
Jan 12, 2024
This thread was updated on Jan 12, 2024
Report
Copy

Refund not issued and now harassing with legal notice

I had filed a request for relocation on 8th April 2023, around 1799/- amount was prepaid for remaining period at the time. The company didn't agree for relocation and wanted to take away the product without any refund.

Later I raised request to surrender and refund. However, no action taken by the company at that point of time.

Then, the company asked for submitting the RO machine and payment of extra period....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Talk2Suji
Dec 21, 2023
Dec 26, 2023
This thread was updated on Dec 26, 2023
Report
Copy

Complaint regarding Pathetic customer service

Hello

Ticket No:[protected]

This mail is expressing my utmost frustration towards the incorrigible service provided by Livpure.I have been requesting for a service for my Livpure Water Purifier Since 2nd of December, yet haven’t received a proper closure regarding my issue.Every time I have to call or mail the customer service and yet be disappointed with no proper response.I called Madha Agency From Livpure...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
No refund and no response at all over call, over mail just closing requests multiple times without any solution...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Manoj bhingare
Dec 14, 2023
Report
Copy

No refund after product pickup

I am still didn't received the refund amount of rs 1499 as committed on the mail also at the time of pickup of the product from last two weeks. Multiple followups over the mail and call still no solution....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Taheer S
Dec 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund - After Cancelling my Subscription

I had opted for the subscription plan from livpure (On 4th Dec 2023) and made the payment online + submitted the kyc documents.

On 2nd Dec 2023, I requested to cancel the installation request over call & refund me the amount. I was said I will get a call from cancellation team to confirm my cancellation request.

However, after that, there has been no response or refund from them, even though i have tried contacting...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
arvind0868
from Mohali, Punjab
Nov 27, 2023
Report
Copy

Customer Care not Cancelling the subscription

I have been using the Livpure subscription plan from Jan 2023. I decided to end my subscription in August 2023. I called customer care but every time they gave me the same excuse. "We are not able to raise your request".

I was forced to recharge the RO for 3 months as the customer care guy told me if you don't recharge we will deduct the amount from the security deposit.

I want the device to be uninstalled...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Ravi2410000
from Bengaluru, Karnataka
Nov 26, 2023
Report
Copy

Pathetic service on RO water purifier rental model

The company is very bad in attending to customer complaint. Company promised to give free replacement of parts as a part of monthly subscription plan along with free service. I have been paying premium charges of INR 729 monthly since I have enrolled for this subscription. the wall mount clamp lock on the unit is broken without even any manhandling. looks like the unit could not bear the the weight along with water over time. luckily it was...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
PragatiMehrotra
from Agra, Uttar Pradesh
Nov 16, 2023
Report
Copy

Pathetic Service Rental RO

I had a rental RO, I cancelled the subscription on 26th October. Still the RO is not picked up. And no one from the pickup team contacted me. Every time the executive tells me they will contact me. But I receive no calls from the cancellation department. Now I have been charged 599 rs on the app for not using the RO. Today the executive told me they tried calling you, but I didn't picked up the call. Why would I not pick up the call, every...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
abhimaa3
Nov 15, 2023
Report
Copy

No response after buying

After buying the ro they stopped responding and no one came for installation, it's been days I'm contacting them but they are ignoring and even closing my tickets without any response.Order LSHPY137848...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy