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LivPure Complaints & Reviews

www.livpure.in

2.1

Updated: Jul 13, 2026

Complaints 877

Resolved

357

Unresolved

520

Good! LivPure values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that LivPure step up their efforts to fully resolve all complaints 👍

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LivPure reviews & complaints page 3

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Address: livpure pvt ltd plot no 221 udyog vihar phase 1 gurgaon 122016

Livpure water purifier AMC still not being updated, even though multiple Ticket raised to livpure customer service desk. Ticket No history :[protected],[protected],[protected],[protected],[protected],[protected] livpure pep pro++ Serial no DAGW44D1002880, Date of purchase 22May 2017 .

As my livpure machin s not working from 30th Nov 2024, while calling several time to livpure customer desk, they told AMC not...

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Address: kolkata

JS - [protected]
I am writing to express my extreme dissatisfaction with the maintenance and filter replacement support for the product I own- RO - Zinger model with 2 Years of AMC still active.

Despite raising a request to change the filter over a week ago, the service request remains pending, and every time I contact your technicians, they provide frivolous excuses to avoid addressing the issue.
This level...

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I am writing to express my dissatisfaction with the Livpure water purifier installed on 9th November, and to formally request its return and refund.

On the very day of installation, we encountered a serious issue: the entire kitchen was flooded with water due to the purifier malfunctioning. This situation not only created a significant inconvenience but also resulted in potential water damage to our kitchen.

We...

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Called several times for service, but no response.
Called their customer care, they informed there is an open service pending, which I didn't open, so they can't raise a new request.
They asked me to call the area manager tp get it closed, to open a new service request.
I Called the given numbers, 3 to 4 mobile numbers, no one picked the calls.
I've been facing this issue for nearly a week.br...

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Dear Sir/Madam,
I, R.R. Kasar, residing at NL-6-4-9, Sector 15, Nerul (E), Navi Mumbai - 400706, am a consumer as defined under the Consumer Protection Act, 2019. I purchased a water purifier from your company, Livpure Private Limited, under a subscription plan on 11th July 2023. Despite numerous complaints and repeated requests, your company has failed to provide the promised services and has not taken appropriate action to resolve...

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I will write all the background of my issue clearly for your better understanding. And I expect to have a clear and final solution to this issue.

1. I have registered for Livpure rental RO service on 16th Dec 2023 and paid Rs 1848.
1500 security + 348 Rs for monthly subscription charges.

2. I have asked to subscribe annually as it would cost me less, but customer care person from livpure insisted me...

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I had raised a Complaint that water is coming very slow from my RO.
Complaint No - JS-[protected]
Raised on - 29th Aug 2024.

I had to follow up multiple times and then technician visited on 6th Sep 2024 and then he said some part needs to be replaced and he has not yet come back.
This is a very poor Service by the Livpure company, i had paid for my extended warranty and this is the service which i am...

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Address: Plot No 221, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016

Purchased an RO Water purifier on July 6th, 2024, by paying 1499 and was promised refund if the product is not satisfactory, but now when i raise a complaint for refund, and customer care agent says that there is 90 days locking period and no refund can be done now, but they will take the unit back. So that's a false promise done even on their website nowhere they have mentioned about the locking period of 90 days. So this is a serious cheating...

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Address: Gurgaon, Haryana

I want to inform you that on 28.04.2024, I had applied for the subscription of RO water filter from www.livpuresmart.com by paying a monthly subscription of Rs.499 and one time refundable deposit of Rs.1499. But due to some unavoidable circumstances, I talked on their customer care number [protected] on 28.04.2024 evening to raise the cancellation request and not to deliver the RO machine they said that the cancellation request has been...

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Address: Livpure Smart Homes Pvt Ltd, Plot No 221, Udhyog Vihar Phase 1, Gurgaon, Haryana, 122016 India

As on[protected]

On the registered client phone number [protected], I have been using 'Livpure Smart Zinger Copper' Water Purifier on subscription basis with a monthly charge of around 700 rupees since the June of 2022. But since the last one and half month, I've been having issues with the purifier and Livpure is not resolving them in time. The attached image shows the complaints raised and how they are not resolved for days....

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I am writing to express my extreme dissatisfaction with the maintenance and filter replacement support for the product I purchased less than six months ago. Despite raising a request to change the filter over a month ago, the service request remains pending, and every time I contact your technicians, they provide frivolous excuses to avoid addressing the issue.

This level of negligence is unacceptable, especially considering...

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I am writing to express my deep dissatisfaction with the consistently poor service provided by your company regarding my water purifier. Over the past month, I have repeatedly raised complaints, and each time it takes an unacceptable 3-4 days for the issue to be addressed. This means I have had to resort to alternative water sources for almost 10-15 days in the last month alone.

Despite the visits from your service engineers,...

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Address: Ahmedabad

I am leaving the city permanently on 12/04/2024. I raised request for cancellation on 30/03/2024, when I received no response from them. I called again to confirm status and they said cancellation is rejected, since I missed their confirmation call, whereas I didn't receive any cancellation call. I requested them to process this, since then I have been calling daily and the only response, I am getting is it will be done by today, but the...

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Address: [email protected], 9962859174, Hyderabad, Telangana

Hi Team,
Livpure team is always talking very arrogantly and just giving same answer to everyone that they tried calling us but either it didn’t connected or I missed a call. I am attending every spam call and they still say same reason and closing my request . They are torturing in cancellation process. I’m trying to cancel it very first month but their fake statements and hidden conditions made me to use this machine for 4 months...

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Dear Sir/Madam,

I am writing to file a formal complaint against Live Pure Water Purifier regarding the lack of resolution to a complaint I raised on March 7th, 2024 with the complain number [protected]. Despite multiple attempts to address the issue, no satisfactory action has been taken by the company.

On March 7th, I contacted Live Pure Water Purifier to report a water taste issue with the purifier installed...

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Address: VPO LAUHKA TEHSIL PATTI DISTRICT TARN TARAN

Amc gold plan ardhana madam for amc department wrong plan activated saturday 19/01/2024 for call and payment link send but this plan not benefits for my according.Call record 19/01/2024 for benefits but plan benefits not accepted for technician and area in charge. I am not interested this plan pls cancel this plan and refund money. Thanks attached invoice....

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Address: VPO LAUHKA TEHSIL PATTI DISTRICT TARN TARAN

Website: Livpure

Amc gold plan ardhana madam for amc department wrong plan activated saturday 19/01/2024 for call and payment link send but this plan not benefits for my according.Call record 19/01/2024 for benefits plans but plan benefits not accepted for technician and area in charge. I am not interested this plan pls cancel this plan and refund money. I am complaint already send email livpure and customer care call continue 10 days but no reply and response...

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Hello

Ticket No:[protected]

This mail is expressing my utmost frustration towards the incorrigible service provided by Livpure.I have been requesting for a service for my Livpure Water Purifier Since 2nd of December, yet haven’t received a proper closure regarding my issue.Every time I have to call or mail the customer service and yet be disappointed with no proper response.I called Madha Agency From Livpure...

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I had opted for the subscription plan from livpure (On 4th Dec 2023) and made the payment online + submitted the kyc documents.

On 2nd Dec 2023, I requested to cancel the installation request over call & refund me the amount. I was said I will get a call from cancellation team to confirm my cancellation request.

However, after that, there has been no response or refund from them, even though i have tried contacting...

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Hi,
I have raised many services for water taste issue in LIVPURE smart Ro still persist in spite of raised 10 service request. I tried talked to customer care multiple times but still no use.Service request had been closed without proper resolution. Even in recent request closed by stating customer is not reachable from local service which is false.
Below request have been created in 21st but no response as usual. Very disappointed....

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