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MakeMyTrip India Complaints & Reviews

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Last updated Jun 6, 2024
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MakeMyTrip India reviews & complaints page 6

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G
giorno
Aug 24, 2023
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Deletion of Review

Accidently made a review on a hotel but expected anonymity after which was not the case. Hoping for the deletion of said review as I do not want it popping up on search results when my name is searched for....
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I am writing to express my deep dissatisfaction and disappointment regarding a recent experience with my flight booking made through your platform. My name is kshitij rana, and I had made a round trip flight reservation from London to Delhi using the Makemytrip website on 23rd August.The original booking had my departure scheduled for 4th September 2023 and the return date was confirmed for 16th September 2023.

To substantiate...
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A
Ashu_98
from DEHRADUN, Uttarakhand
Aug 22, 2023
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Not getting my trip confirmation

Address:gulshan vihar

Dear *RAHUL*,

Thank you for booking your Flight ticket with MakeMyTrip. Your booking id is *NF[protected]* and the amount paid is *INR 6287.0*....
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S
Subhash Kapur
from New Delhi, Delhi
Aug 20, 2023
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Refund long overdue

I had booked a flight (Srinagar to Delhi for 11 May 2023) on Air Asia through MMT, PNR No. Y5W95T. I cancelled the flight and Air Asia refunded the amount to MMT on 05 May 2023.

Despite dozens of phone calls and emails, and assurances, the amount has not been refunded yet....
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M
Mahesh Rao PB
from Chennai, Tamil Nadu
Aug 19, 2023
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Misleading email message resulted in me missing the flight

Date o getting email: June 29
Date travel: July 1, July 2 - Bangalore to Kochi
NF2HJL4FJ6UKWVSX8784

Description of incident:
Was travelling between Kochin and Bangalore on July 1st week. Made all my bookings through MakeMyTrip. I had cancelled my ticket from Bangalore to Kochi. And booked a ticket for next day with family.

2 days before my travel got a misleading email from MakeMyTrip. MMT...
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S
suraj balodi
from Delhi, Delhi
Aug 17, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Refund my ticket money with immediately effective

Address:[email protected], [email protected]

Hello Dear All,

This is my personal opinion and anger about what happened to me. This is to inform you that, I booked online from the Makemytrip website 2 tickets AC sleeper bus from Rudrapur to Delhi on[protected] In the Booked confirmed Ticket Number was S-10 & S-9 (R S YADAV SMART BUS PRIVATE LIMITED. PNR No.[protected] which Boarding time was 10:20 PM from Indra Chauwk Police Chauki LandMark: Near the bus...
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R
rahuulll
from Jaipur, Rajasthan
Aug 17, 2023
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Cancel flight refund not received from 4 months

I made a gofirst booking on 1 may and my flight date is 27 maybut flight is canclled due to some issue and today is 17 augest its been 3 months they both gofirst and makemy trip not giving a properreply and both complaining each other for refund both are not initating my refund i am [censored]ing prblem from 3 months and many time i caaled both of their customercare
my booking id is NF7A0R523YE9FKDM6001
MY CONTANT EMAIL ADDRESS IS...
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Z
Zeppo Marketter
Aug 15, 2023
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Email id changing

Address:Bhutan

I want to change my personal email id to my hotel email id....
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J
Janmajay Gajjar
from Ahmedabad, Gujarat
Aug 12, 2023
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Not getting refund after international flight cancellation

Hi, This is to bring to your notice that I have booked my international ticket via make my trip application from lagos to mumbai and paid INR 39, 644. After some days i cancelled the ticket via make my trip mobile app and
I received the email that my ticket is cancelled successfully which was well within the time frame, only if cancellation done within 24hrs before departure it is non refundable as per Airpeace policy but I cancelled...
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J
Janmajay Gajjar
from Ahmedabad, Gujarat
Aug 12, 2023
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Not getting refund on international flight cancellation

This is in reference to my ticket cancellation of Booking ID NN2KUFQR6LAVJCA31015 from Make my trip for Airpeace from Lagos to Mumbai flight as on 07th July 2023.

As per airline's policy says that if I cancel before 6th July 2023, I will get the refund after a deduction of INR 3353 after that it is "completely refundable". I cancelled my ticket on 18th June which is well within the time frame.

I paid total INR...
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S
sumanta.banerjee
Aug 11, 2023
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Payment deducted and ticket not confirmed

I paid for a ticket from hsbc upi and the payment was deducted, however the payment page did not refresh. After that I paid again from gpay and it was accepted. So deducted twice. Upon raising a complain mmt said that goods and service provided. Absolute fraud....
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S
Sujatha kini
Aug 8, 2023
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Baggage allowance Issue

The issue - we booked a to and fro ticket from Abudhabi to Ahmedabad via MMT on Etihad Airlines. At the time of booking, the check-in baggage details were not available/mentioned hence the assumption being a default of 30 kg check-in allowance is provided. However, I was in for a very rude shock at the airport check-in, when the airline person said it was a no-baggage ticket! The options presented by the desk clerk were to either pay for...
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V
vld2007
Aug 5, 2023
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Unable to resolve login issues

Website:makemytrip

I have a huge amount in my wallet following cancellation of my flight ticket which I want to utilise. However makemy trip not resolving my login issues...
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U
Urika
from Ravangla, Sikkim
Aug 3, 2023
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Refund amount not received but the app shows its refunded

I had canceled a ticket on 24th June from NJP to New Haflong ( Kanchanjunga #13173 -25th june )
Booking ID : NR[protected]
The app shows the amount (Rs.1389) has been refunded but I have not received it yet.
RRN number order _M0czPT6L0qkP7K
Please look into the matter and do the needful....
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A
Alexprabha
from Bengaluru, Karnataka
Aug 2, 2023
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No refund received for a holiday package worth Rs.2,00,000

Address:Bangalore

That my family booked the trip from 15th may 2023 to 21st May 2023 and paid Rs.1, 99, 816/-(Rupees One Lakh Ninety Nine Thousand Eight hundred Sixteen Only) which included flight charges. On 9th May, Makemytrip people called and told me that the flight booked is got cancelled and informed us to book the flight from our side. But we couldn’t find flight for the date it was booked, the rates were so high so we requested to makemytrip to arrange...
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V
Vk-anju
from Noida, Uttar Pradesh
Jul 31, 2023
Aug 3, 2023
This thread was updated on Aug 3, 2023
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Not refunding my Money for Singapore visa application

Address:Gurugram India

I had paid Rs 6308 /- for Singapore Visa on 16 Jul Booking -ID NV[protected]. I cancelled it because their site failed to collect all visa documents. They sent SMS on 18Jul to me that refund of Rs 5708/-
But money has not been refunded as yet. It was mentioned that visa can be cancelled till 20 Jul as after that application will be sent for processing.

There have no option to contact them. None of their number 800...
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Address:Gurugram Haryana

On 8 June 2023 I've tried to book a train from Bhopal junction to H Nizamuddin with the booking ID:-NR[protected] I Have paid total amount of 857.70 my till now i didn't get any refund of that amount and I've tried to reach the company but didn't get any response so please refund my amount the upi transaction id:[protected] my registered mobile number is [protected]...
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I had booked the Ladakh package on 1st May after paying 15000 as advance payment. But due to Go Air flights issue asked the company to either change the flights or cancel the package or change the package to another location on 2nd May itself. Even after numerous follow-ups no response received from MMT. At last on 4th I got response that money will be adjusted to new package. But on 5th I got the message that 8K will be deducted even I cancel...
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S
SATYAWAN SINGH DAHIYA
Jul 28, 2023
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Why not refund money after air ticket cancellation

Address:BABA COLONY NEAR NAVEEEN SCHOOL

I have booked air ticket on 21 june 2023 of mr. Tarun kumar dahiya as traveling detail destination pune to delhi, pnr- nzrkvk, booking id ldntandnrkv571727.
But some reason i cancelled this ticketon 23 june 2023. So not refund my money rs-1524...
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A
Abhijiya
Jul 27, 2023
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About money refund of bus cancellation

Hello, I Booked a bus ticket on make my trip on 20 July from Sirsa (hry.) To Chandigarh (pjb.) The bus was on 21 July . And when i go to Boarding point on 21 July, and I asked on the counter and i get to know that the bus got cancelled and i requested for refund on 21 July on 4:19 am
My further details are mentioned below :-
Ticket no. - B8GTFGEV(Operator PNR
[protected]_[protected]
22970)
Make my trip...
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