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MakeMyTrip India Complaints & Reviews

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Last updated Jun 6, 2024
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MakeMyTrip India reviews & complaints page 5

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Address:Gurugram, Haryana , India

I booked a flight along with a cab with Booking ID: NF[protected]
and unfortunately, my booking was canceled by MMT. I paid 8010 INR on 19/09/2021 and only 4932 INR was refunded for the flight ticket. There is no refund for the cab booking although I did not get any information about the cab booking and I never boarded the cab. I have proof in my bank statement that I paid 8010 INR. However, nowhere it is mentioned about the cab...
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Unfortunately I booked train ticket of 1087 through MakeMyTrip India on 12th june 2023 booking ID is NR[Protected]. Ticket cancelled on 13th june 2023 due to the unavailibility of seat.MMT customer care said refund processed from their side but not received yet. Customer support team hasn’t given proper resolution. I checked with RRN number [Protected] with my bank, they said that they haven’t received any transaction.it has been more...
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Aputri
from Basti, Uttar Pradesh
Sep 20, 2023
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Money is cut from bank and ticket not booked ,where has my money gone

Address:Gurgaon

I booked a ticket on 17th of Sep 2023 and its showing that booking is unsuccessful but Rs 6334 is deducted from my bank account.\
DEtails of Booking'
Name-APurva Tripathi
Contact-[protected]
Ticket booking id-NF7C14L1JD8RLM231672
Date of Booking -17/09/2023
Time of booking-6:03pm

I also raised a ticket for the same
Complaint id[protected]...
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A
Sep 18, 2023
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Change of email id

Need to change my email Id. Boarding pass etc are all going to an old id. Don't want to create another account and lose all saved information here...
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rakesh43246
from NEW DELHI, Delhi
Sep 16, 2023
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Unprofessional behavior

Address:DLF Building Number - 5, Tower B, Gurgaon Sector 25, Gurgaon - 122001

I booked a international ticket with MAKE MY TRIP with extra charges of Rs. 6500/- for flexi ( multiple free date change option) with AIR ASIA ailine for 17/09/23, i am continuously following them from 14/09/23 for change of date for same flight for 20/09/23. they are not giving any response.

Either they are waiting for escalating of prices for 20/9/23 or they are waiting for 17/09/23 flight timing since there will be no change...
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subham07
Sep 12, 2023
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Visa is delayed and No customer support provided

I have applied my visa on 1st september for my 27th September travel date. MMT promised to deliver the visa by 8th sept. but I haven't the visa yet (12th Sept). I am unable to reach any support or contact person. It's just showing delayed. How can i get my visa on time ?

Booking id: NV[protected]...
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subham07
Sep 12, 2023
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Visa is delayed and No customer support

I have applied my visa on 1st september for my 27th September travel date. MMT promised to deliver the visa by 8th sept. but I haven't the visa yet (12th Sept). I am unable to reach any support or contact person. It's just showing delayed. How can i get my visa on time ?...
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mansh88
from Mumbai, Maharashtra
Sep 11, 2023
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Service Deficiency - Fake Commitments

Unfortunately, MakeMyTrip has proven to be extremely unhelpful in this critical situation. My 65-year-old mother diligently contacted MakeMyTrip for guidance before booking her flight. They explicitly advised her that a transit visa would not be necessary, reassuring her that with a destination visa, she could proceed to book her ticket through the app, assuring her of a seamless and hassle-free experience. Relying on their advice, she booked...
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vivek_pv
Sep 10, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Need Refund and Compensation for mental harassment

After complaining many times i didnt get any proper responce. Please resolve this issue as soon as possible . and make sure that this to remove such misleading property from make my trip
I am writing to express my deep disappointment and dissatisfaction with a recent booking through Make My Trip for a holiday property. Unfortunately, our experience fell far short of our expectations, and we feel compelled to request a complete refund...
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Dhadel101
from Hyderabad, Andhra Pradesh
Sep 9, 2023
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Deleting accidental review uploaded about a hotel

Address:Harayana

I wish to delete a review that I had submitted on 4th August 2022. Booking details are as follows

Booking id - NH[protected]
Invoice no - M06HL23I02983170
Date of booking - 30/07/2022

Kindly delete the review at the earliest...
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Priyanka Somani
from Pune, Maharashtra
Sep 8, 2023
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Ticket cancelled without authority and no information provided

We had booked return ticket (dubai-delhi) via make my trip. It was a confirmed ticked. Added to emirates skyward.On the day of travel, 3sept2023, while checking we got to know pnr doesn’t exist. We called airline, they said it was voided by the agency. We called make my trip, they said it’s confirmed. I insisting, they checked pnr and said it’s cancelled and said it was cancelled by airline. We asked them to book another ticket, they...
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Shaan39
from Lucknow, Uttar Pradesh
Sep 4, 2023
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Refund not provided yet

Address:Gurgaon
Website:MakeMyTrip.com

Good afternoon,

Mohd Shaan this side, I've booked a ticket on 28th of August 2023, on tatkal waiting, PNR NUMBER :- [protected]. which was cancelled due to non availability of seats,
But they(IRCTC )transfer the amount on 30th August 2023, but not showing in the wallet of make my trip wallet,
Try to contact with them may times but there is no response or any subset like customer care service support, not on...
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Dhadel101
from Hyderabad, Andhra Pradesh
Sep 4, 2023
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Deletion of accidental review uploaded on the internet

I wish to delete my review but I am unable to. I need the review taken down.
Booking id - NH[protected]
Invoice no - M06HL23I02983170...
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Sash29
from Krishnanagar, West Bengal
Sep 3, 2023
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Refund round trip flight fare

I had booked ladakh trip(25th May'23-30th May'23) through MMT and my booking id is NL[protected]. Paid Rupees 45528 online.. Then, GOFIRST roundtrip flight cancelled and i had to book this trip personally.. MMT is not refunding me my previous cancelled flightfare till date inspite of demanding through MMT app.. Now MMT has shut down its Online complaint system intensionally.. Please look into the matter and bring back my hardearned money...
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k2011
from Mumbai, Maharashtra
Sep 2, 2023
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No refund its almost 4 months

Its almost 3 months i have not got my refund how should one trust them...
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pratik goiya
Aug 30, 2023
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Modify the dates

Address:78 nanda nagar road number 12, New dewas road, patnipura

I booked ticket on makemytrip just few minutes before, however I selected wrong date, I want to change the dates instead of cancellation because make my trip is charging more amount then IRCTC in cancellation. If date change is not available then they should refund full amount. Please help...
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Anushka21
from Kolkata, West Bengal
Aug 29, 2023
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Refund Pending for two hotel bookings

I had cancelled two booking from make my trip ( booking ID: NH[protected] & NH[protected]) Both refunds are not yet received in my account . Every time i am calling them they are asking me to contact my bank for the refund details . my bank has clearly mentioned no money is stuck on their end . the refund amount is rs19405 and rs 11545. i had opted for a full refund which i am eligible with the booking ....
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Pallavi Punhanu
Aug 29, 2023
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Flight booking not updated on the app

I have recently booked a round trip flight from new delhi to leh. Despite having the payment deducted from my account and booking acceptance, it has not been updated on the MMT APP!
there is no history or proof of this booking.
what is the problem with mmt app and why doesnt my booking show on "my trips" column...
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Pallavi Punhanu
Aug 29, 2023
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Did not receive E-Ticket for my flight booking!

I have made a round trip flight booking from New Delhi to Leh, the booking was made on 29th of august. however i DID NOT RECEIVE my E- ticket. Neither is the flight booking updated in "the trips" column on the app.
Please do the needful as i have spent money on the flight and payment has already been passed.
email id- pallavi.[protected]@gmail.com...
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Supreet Panigrahy
Aug 25, 2023
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Refund of Flight Cancellation due since 2 Months

MMT Case Reference no:[protected]

1.) On 12th July 2023 our Flights were cancelled from milan to new delhi due to strike in Italy on 15th July 2023 by Turkish Airlines
2.) Based on conversation with Adarsh Roy ( mmt executive) all necessary actions for cancellation of the ticket were initiated after initial ruckus on July 12th 2023
3.) On July 29th 2023, it was confirmed by mmt executive that Turkish airline...
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