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MakeMyTrip India
MakeMyTrip India Pvt. Ltd.
Customer satisfaction rating: 52%
4855
COMPLAINTS
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MakeMyTrip India Customer Care

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Address
Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 8747  [All other major operators]
up
301
down
226
1800 118 747  [MTNL/BSNL phones]
up
94
down
119

Phone:
Phone:
up
313
down
187

Additional info

Ahmedabad (CG Road)


4th Floor, Arvind Avenue, CG Road, Opp. to Associate Petrol Pump, Ahmedabad 380009

Toll-Free: 1800 103 0020



Aurangabad

Pawandeep, Kushal Nagar, Jalna Road, Near Patidar Bhawan, Aurangabad 431001

Tel: +91 24 0660 9594



Ahmedabad (Maninagar)

3rd Floor, Swastik House, Nr. Jawahar Chowk, Opp. to Radha Vallabh Mandir, Ahmedabad 380008

Tel:

+91 79 4030 4131

+91 79 4030 4136



Ahmedabad (Sahibaug)

1st Floor, C1/2 Mani Bhadra Complex, Shahibaugh, Opp. to Rajasthan Hospital, Ahmedabad 380004

Tel:

+91 79 4009 8747

+91 79 4009 8754



Anand

105, Sankalp, Anand V.V. Nagar Road, Opp. to A.P.C. Gujarat 388001

Tel: +91 26 9224 5909



Allahabad

G-4, Shree Ganpati Square, 44A/36 Elgin Road, Civil Lines, Opp. to A.H. Wheelers, Allahabad 211001

Tel: +91 53 2226 0248



Bardoli

117, Millennium Mall, Station Road, Bardoli, Dist. Surat, Gujarat 394601

Tel: +91 26 2222 5757



Bangalore (Residency Road)

Unit No. 101, Cear's Plaza, No.136, Residency Road, Opp. to Bangalore Club, Bangalore 560025

Toll-Free: 1800 103 0040



Bangalore (Vidyaranyapura)

#1240, GS Arcade, 2nd Floor, Vidyaranyapura 1st Block, Above Axis Bank, Bangalore 560097

Tel: +91 80 6555 5952



Bikaner

F-16, Heeralal Mall, Opp. to Railway Station, Bikaner 334001

Tel: +91 15 1220 1128



Bhubaneshwar

B 23 Saheed Nagar, Beside Hotel Empire, Bhubaneshwar, Orissa

Tel:

+91 67 4254 7853

+91 67 4254 7339



Bhopal

2nd Floor, E 5/4, Shopping Complex, Arera Colony, Infront of Habibgang Police Station, Bhopal (MP) 462016

Tel:

+91 75 5422 3687

+91 75 5242 9860



Bhuj

Shop No. 4, Odhavdham Apartment, Jubilee Circle, Opp. to Viram Hotel, Bhuj, Kutch 370001

Tel:

+91 28 3222 7722

+91 75 6765 5500

+91 95 3754 4566



Chandigarh

SCO 43-44, Level 1, Sector 8-C, Madhya Marg, Near KFC, Chandigarh 160018

Tel: +91 17 2432 0000



Chennai

Door No. 10, 1st Floor, Khader Nawaz Khan Road, Opp. to Starbucks Coffee, Chennai 600006

Tel: +91 44 4261 8747



Chennai (Adyar)

No-16, 2nd Cross Street Kasturbai Nagar, Near Gandhi Nagar Bus Stand, Adyar, Chennai 600020

Tel: +91 44 4905 0505

Toll-Free: 1800 103 9691



Chennai (Tambaram Store)

No.636, 1st Floor, GST Road, Nehru Nagar, Kadaperi, Tambaram, Chennai 600045

Tel:

+91 44 2241 7747

+91 90 4209 7747



Coimbatore

551-A, Lokamanya Street (West), DB Road, RS Puram, Coimbatore 641002

Tel:

+91 42 2438 5767

+91 42 2436 5767

Fax: +91 42 2427 5767



Cochin

Near St. Fransis Church, Adj. Axis Bank, Kathrikadavu, K.K. Road, Kaloor, Cochin 682017

Tel:

+91 48 4441 1222

+91 48 4646 2222

+91 96 4565 7111

+91 95 6713 4444



Dehradun

24/3 Saharanpur Road, Patel Nagar, Patel Nagar, Rajouri Garden, Near Hotel Calista, Dehradun 248001, Uttarakhand

Tel: +91 13 5272 5533

Mob: +91 89 7907 7044



Delhi

UG-7, Upper Ground Floor, TDI Mall, 11 Shivaji Place Complex, Rajouri Garden, Adjacent to Shoppers' Stop, New Delhi 110027

Toll-Free: 1800 102 3060



Delhi (Rohini)

216, Ring Road Mall, Outer Ring Road, Sector-3, Rohini, Near Deepali Chowk, New Delhi 110085

Tel:

+91 11 4751 1301

+91 11 4751 1302

+91 11 4751 1303

Mob: +91 95 9910 5789



Delhi (Connaught Place)

F-26, 1st Floor, Connaught Place Inner Circle, Opp. to Palika Bazaar, Delhi 110001

Tel:

+91 11 4152 0337

+91 11 4152 0338



Durgapur

A/2 Nandalal Bithi, City Centre, Durgapur 713216

Tel: +91 81 1660 4614



Guwahati

Prakash Tower, 4th Floor, Opp. to Dona Planet, ABC Bus Stop, GS Road, Guwahati 781005

Tel: +91 36 1246 8747



Gurgaon (Udyog Vihar)

Tower A, SP Infocity, 243, Udyog Vihar, Phase 1, Gurgaon, Haryana 122016

Toll-Free:

1800-11-8747 - From MTNL/BSNL phones

1800-102-8747 - All other major operators



Gurgaon (Near Galleria Market)

4001, DLF Phase - 4, 1st Floor, Next to Galleria Market, Gurgaon, Haryana 122002

Tel: +91 12 4717 7417



Hyderabad

1st Floor, ABK-OLBEE Plaza, Road No. 1, Banjara Hills, Opp. to Care Hospital, Hyderabad 500034

Toll-Free: 1800 103 3070



Hosur

Abhinav Towers, Opp. to CSI Church, Behind ICICI Bank, Shanthi Nagar, Denkanikottai Main Road, Hosur 635109

Tel:

+91 43 4460 6666

+91 43 4460 8747



Indore

Silver Arc Plaza, Race Course Road, Janjeerwala Square, Opp. to Cafe Coffee Day, Indore 452001

Toll-Free: 1800 102 2504



Jabalpur

2-3, Ground Floor, Utsav Hotel Complex, Russal Chowk, Jabalpur 482001, Opp. SBI ATM, Jabalpur

Tel: +91 76 1403 8747



Jaipur

Shop No: 201, 36-37, Calgeri Road, Mauji Colony, Malviya Nagar, Jaipur, Rajasthan 302017

Tel:

+91 14 1405 4646

+91 14 1405 4647



Jalandhar

Office No. 15, 3rd Floor, City Square Building (EH-197), Civil Lines, Jalandhar 144001 (PB), Adjoining Kesar Petrol Pump

Tel:

+91 18 1463 5000

+91 93 1609 3629

+91 99 1557 7687



Jodhpur

131, 2nd Floor, Mandeep Tower, Kalpatru Shopping Center, Main Gaurav Path & Residency Road, Near Rawan Ka Chabutara, Jodhpur 342003

Tel: +91 29 1277 0613



Jamnagar

143, Neo Square, 1st Floor, P.N. Marg, Gujarat 361008

Tel:

+91 28 82676061

+91 28 82676062

+91 28 82676063

+91 28 82676066



Jammu & Kashmir

Shop No. 18, B2, South Block, Bahu Plaza, Jammu - 180012 (J&K)

Tel: +91 19 1247 9260



Kanpur

1st Floor, Nirmal Palace, 14/75, Plot No. 5 & 6, Civil Lines, Kanpur, U.P. 208001

Tel: +91 51 2253 6555



Kolkata (Sarat Bose Road)

2nd Floor, Ideal Plaza, 11/1 Sarat Bose Road, Near Minto Park Crossing, Kolkata 700020

Toll-Free: 1800 103 0060



Kolkata (Salt Lake)

KB-25 Salt Lake City, Sector-3, Ground Floor, Kolkata 700098

Tel: +91 33 4000 2766



Lucknow

4 & 5 Ground Floor, Shalimar Square, B.N. Road, Lal Bagh, Lucknow 226001

Toll-Free: 1800 102 2505

Fax: +91 52 2407 1310



Ludhiana

SCO - 33/1, Main Market, Sarabha Nagar, Ludhiana 141001

Toll-Free: 1800 102 2506



Meerut

Nirmal Arcade, 47, Garh Road, Meerut, Uttar Pradesh 250001

Tel: +91 12 1405 2255



Mumbai (Andheri East)

Ground Floor, Premier House, Plot No. 38, Central Road, MIDC, Andheri (East), Opp. to Tunga Paradise Hotel, Mumbai 400093

Toll Free: 1800 103 0080



Mumbai (Mahim West)

G-3, Zehra Manzil, 91, Lady Jamshedji Road, Mahim West, Next to Paradise Cinema, Mumbai 400016

Toll-Free: 1800 103 0080



Mumbai (Opera House)

509, S.V.P Road, Krishna Bhuvan, Opera House, Opp. to Central Bank of India, Mumbai 400004

Tel:

+91 22 3000 4107

+91 22 3000 4114



Navi Mumbai

A 334/5 Balaji Bhavan, Sector 11, CBD Belapur, Next to CBD Belapur Station, Navi Mumbai 400614

Tel:

+91 22 6673 6590

+91 22 6673 6595



Navi Mumbai - Vashi

G4/Ground Floor, Plot No-47, Sector 30A, Haware Fantasia Business Park, Vashi, Navi Mumbai 400705

Tel: +91 22 6793 9014



Mumbai (Malad)

Shop No 26, Bhoomi Classic, Opp. to Inorbit Mall, Malad Link Road, Malad West, Mumbai 400064

Tel:

+91 22 2873 6001

+91 22 2873 6002



Mumbai (Thane)

Shop No. 5, Tower No. 1, Flower Valley Complex, Eastern Express Highway, Opp. to Viviana Mall, Thane (W) 400601

Tel:

+91 22 2547 8031

+91 22 2547 8032

+91 22 2547 8033

+91 77 1891 4702

+91 77 1891 4703

+91 77 1891 4704

+91 77 1891 4705

+91 77 1891 4706

+91 77 1891 4707



Nagpur

277, Mona Enclave, West High Court Road, Opp. to Pyramid, Gokulpeth, Opp. to Pyramid Mall, Nagpur 440010

Tel: +91 71 2661 8747



Nasik

2, Tushar Building Ground Floor, Sharanpur Road, Opp. to Hotel Patang, Nasik 422002

Toll-Free: 1800 102 7804



Puducherry

Old No 14, New No 28, Ambur Salai, Near Mithai Mandir, Puducherry 605001

Tel:

+91 41 3430 8747

+91 41 3234 8747



Pune

1st Floor, PT Gera Complex, Bund Garden Road, Opp. to Wadia College, Pune 411001

Toll-Free: 1800 102 7805



Patna

Upper Ground Floor, M/S RN Agrawal & Sons, Indian Oil Petrol Pump, Dujra, Patna 800001

Tel: +91 61 2325 6126



Rajkot

Opp. to Royal Keshar Building, Mahakali Mandir Road, 22 New Jagnath Plot, Rajkot, Gujarat 360001

Tel:

+91 28 1246 0955

+91 28 1246 0956

Mob: +91 8238 666 700



Raipur

Lal Ganga Shopping Mall, 107, 1st Floor GE Road, Opp. to Wadia College

Tel: +91 77 1403 9687



Ranchi

Ground Floor, Samudra Complex, Circular Road, Ranchi 834001

Tel: +91 65 1256 3134



Siliguri

2nd Floor, City Plaza Building, Sevoke Road, Siliguri 734001, Opp. to Payal Cinema

Tel: +91 96 0998 1815



Surat

3rd Floor, Rajhans Plaza, Ghod Dod Road, Opp. to Pizza Hut, Surat 395007

Toll-Free: 1800 102 7807



Shillong

PDE Building 2nd Floor, Laitumkhrah Main Road, Adjacent to Yalana Hotel, Shillong 793003, Meghalaya

Tel: +91 36 4222 1775



Shimla

Shop No. 9 Auckland Shopping Complex, Lakkar Baazar, Shimla 171001

Tel: +91 17 7265 3885



Secunderabad

139/38, United Building, Paradise Circle, Secunderabad 500003

Tel: +91 40 6638 7701

Mob: +91 92 4655 1600



Tirupati

Shop No. 1, APIIC Complex, Opp. to E. Seva, Tilak Road, Tirupati 517501, Andhra Pradesh

Tel: +91 87 7664 1979



Udaipur

9 Kan Nagar Main Road, Sector 8 Hiran Magri, Udaipur (Raj.) 313001

Tel: +91 29 4248 2755



Vadodara

Swing Complex, 2nd Floor, Above ING Vysya Bank, Race Course Road, Near Chakli Circle, Vadodara 390007

Toll-Free: 1800 102 7808



Vapi

109, Center Point, NH. No. 8, Near Mahavir Nagar, GIDC, Char Rasta, Vapi 396195

Tel: +91 26 0242 9444



Varanasi

Office No. 22, 2nd Floor, Above HDFC Bank, Ishwar Tower, Luxa Road, Godowllia, Varanasi 221010

Tel: +91 54 2240 0397



New York

60 East, 42 Street, 2029, New York, NY 10165, USA

Toll Free: 1-800-INDIA-10



San Francisco

2603 Camino Ramon, Bishop Ranch 3, Suite 200, San Ramon, CA 94583, USA

Tel:

+1 925 242 2280

+1 925 242 2076

Fax: +1 925 242 2001



Sydney

India Ahoy, Suite 501, Level 5, 89 York Street, Sydney 2000, Australia

Tel: 1300 66 4404



View More Information...

Customer satisfaction rating
52%
Complaints
4855
Pending
407
Resolved
2296
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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MakeMyTrip India Complaints & Reviews

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S
Dec 29, 2020
Delhi, Delhi
Booking id -NF[protected]
RRN num[protected]
Amount - 2650/-
Account num[protected]
IFSC...
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R
Dec 29, 2020
Singapore, Singapore
I have made refund request to my bank ( the original payment mode) on last 19th December 2020 from my make my trip wallet....
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N
Dec 29, 2020
Singapore, Singapore
I would like to inform u my name is NITHISH KUMAR i booked ticket Abudhabi to Trivandrum 7 may 2020 ..my id no NN[protected]...
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J
Dec 29, 2020
Singapore, Singapore
With reference to my Eticket NF[protected], I would like to mentioned that I booked VISTARA Airlines ticket through MAKEMYTRIP on 12.01.200 for journey from Delhi to Mumbai on 16th May, 2020. But, due to Covid Lockdown, my flight was cancelled. As per VISTARA Airline refund has already done last month, but still I have not received refund from makemytrip. I humbly request to please help me in getting the refund at earliest possible time

Complaint Status


[Dec 29, 2020] MakeMyTrip India customer support has been notified about the posted complaint.

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    N
    Dec 28, 2020
    Singapore, Singapore
    Hi
    I have booked Sri Nidhi estate rooms on make my trip for the period of 25th dec to 27th dec. My hotel booking voucher...
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    A
    Dec 28, 2020
    Marseille 01, France
    I did a booking from Ahemdabad to Chennai (Round trip) on 7th March 2020 (Booking ID NF[protected]). As per COVID policy flight was canceled and I entitled to a refund. On 6th October I received mail from your side about instant money credited in my account. Still far no amount is credited to my account.
    Since one-year making a fool !!! No contact number??? No response?? Is this your way to serve people?

    Complaint Status


    [Dec 28, 2020] MakeMyTrip India customer support has been notified about the posted complaint.

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      A
      Dec 28, 2020
      Marseille 01, France
      #makemytrip
      MakeMyTrip
      MakeMyTrip Refund
      I did a booking from Ahemdabad to Chennai (Round trip) on 7th March 2020 (Booking ID NF[protected]). As per COVID policy flight was canceled and I entitled to a refund. On 6th October I received mail from your side about instant money credited in my account. Still far no amount is credited to my account.
      Since one-year making a fool !!! No contact number??? No response?? Is this your way to serve people?

      Complaint Status


      [Dec 28, 2020] MakeMyTrip India customer support has been notified about the posted complaint.

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
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        S
        Dec 28, 2020
        Delhi, Delhi
        My family booked to and fro flights from Kochi to Delhi which got cancelled automatically due to covid 19 situation and MakeMyTrip has deducted Rs 3795 as MMT charges.

        Pl refund the same as cancellation is not done by me

        Complaint Status


        [Dec 28, 2020] MakeMyTrip India customer support has been notified about the posted complaint.

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
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          A
          Dec 28, 2020
          Tokyo, Japan
          I didn't receive the refunded amount yet even after many months. Air India express confirmed that they have already fully...
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          R
          Dec 28, 2020
          Singapore, Singapore
          Respected Sir/Madam, with a heavy heart and dismay I am here to report you about the slow pace of your actions as a fully...
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          G
          Dec 27, 2020
          Singapore, Singapore
          Sir, I have cancelled the air ticket and amount refunded to MMT wallet but request has been made to transfer it to original payment mode on 2nd Dec.2020. But still the said amount not yet credited to original payment mode till date which was suppose to be credited between 4 -7th Dec.2020

          Complaint Status


          [Dec 27, 2020] MakeMyTrip India customer support has been notified about the posted complaint.
          Sir / Madam, may please look into it.

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
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            J
            Dec 27, 2020
            Delhi, Delhi
            I had booked a flight ticket from Bangalore to Bhubaneswar for 14 Dec 2020. However, I had to change my travel plans and I...
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            P
            Dec 27, 2020
            Delhi, Delhi
            Resolution Expected - Request for Refund

            I was unable to use the shell money to book tickets for 26th Oct....
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            S
            Dec 27, 2020
            Singapore, Singapore
            Dear sir, i amout of 2615 is not yet credited to my bank account and it was processed on 06th of dec 2020, till date it is...
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            V
            Dec 26, 2020
            Singapore, Singapore
            Dear sir
            I am Vimlabh Kant.
            I booked bus ticket on 26 Dec 20
            Booking details
            Mobile no registered...
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            S
            Dec 26, 2020
            Mumbai, Maharashtra
            Go AirLines has issued Credit notes against my PNR No.L8TUWJ It is very unfortunate that passengers are getting victimised by the unfair attitude of the private airlines authorities. I am forwarding the Credit note issued by the GO AIRLINES Company for your perusal & consideration.
            non - refund of air ticket

            Complaint Status


            [Dec 26, 2020] MakeMyTrip India customer support has been notified about the posted complaint.

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              T
              Dec 25, 2020
              Belgrade, Serbia
              Hi
              Hi have booked a ticked for

              Booking ID: NF[protected]
              *SAT, 18 APR '20*
              *PORT BLAIR TO BENGALURU*

              Go air has initiated the refund, but make my trip is not showing the progress of refund on the web site.
              Please confirm the status and process the refund.

              Thanks
              Pankaj
              [protected]

              Complaint Status


              [Dec 25, 2020] MakeMyTrip India customer support has been notified about the posted complaint.

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                I want to submit Complaint Positive Review Neutral Comment
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                A
                Dec 25, 2020
                Singapore, Singapore
                I booked a flight ticket for my friend on 1 April 2020.. the payment was done on 22 of March 2020.. due to the corona pandemic...
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                J
                Dec 25, 2020
                Singapore, Singapore
                Since my last ticket was cancelled by airlines on 5 th May 2020 and I had given refund of Rs 5116₹ which was credited in wallet, and I asked to get refund in account which is still pending.
                Kindly check why it is getting delayed.
                Refund not credited in account

                Complaint Status


                [Dec 26, 2020] MakeMyTrip India customer support has been notified about the posted complaint.

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
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                  A
                  Dec 24, 2020
                  Delhi, Delhi
                  I cancelled a booking with MMT and Rs 4258 got refund into mycash wallet of mmt.
                  I tried to transfer the same from...
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