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Medi Assist India Complaints & Reviews

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Last updated Jan 24, 2024
Complaints 1173
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114
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Medi Assist India Phone Numbers

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518
381
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+91 80 2658 4811
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Medi Assist India Head Office Address

“Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar
Bangalore
Bangalore District
Karnataka
India
560078

Medi Assist India reviews & complaints page 58

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M
Mitesh Bhatt
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mediclaim Settlement

Address:Vadodara, Gujarat

From : Mitesh B. Bhatt
C-1/5,Mahavirnagar Appt
Nr. Hariomnagar Bus Stop
Opp.Subhanpura Water Tank
Atmajyoti Ashram Road
Vadodara- 390023
Dated:3/5/2011
To,
The Manager
Medi Assist India Pvt Ltd
701, Kaivanna Building
Beside Ahmedabad Central Mall
Nr. Panchavati Circle
Ellisbridge,...
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C
chandrakumar .i.p
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim not settled

Address:Chikballapur, Karnataka

My wife undergone for piles surgery the name of the sugery is called cryosurgery,in nov 2009 at apoorva dianostic centre in indiranagar, it is a 10 bedded day care centre with minor sugeries takes place.in the month of nov 2009.
I submiited the documents for claim on 30-11-09.they replied ur claim is not done due to minimum requirements of the said hospital.in the same hospital one of known person's wife undergone for same case...
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K
kilanooru
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claims

Address:Chennai, Tamil Nadu

Hi,
DS for babby is also included with Mother DS, but mediassist is not accpting same DS for both Mother and Babby.
At the time of delivery they can provide single summary for Both Babby and Mother. But i dont know why it is not accepting by Mediassist.
Now they are intrested in giving cliams for Babby and also they are not sending back my Orginial Bills and Lab reports.

So please think before submiiting...
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G
gorajesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mediassistIndia.net web site doesn't work most of the time

Address:Hyderabad, Andhra Pradesh

I have been a customer for Medi Assist India from past 5 years because of my employer. I have faced lot of problems in submitting the claims to Medi Assist India, the web site https://www.mediassistindia.net/Claims/WebClaimer/Login.jsp doesn't work most of the times. It looks like or indirectly they are avioding the customers to submit claims....
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S
sunilainlod
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim bills missing

Address:Bangalore, Karnataka

Hi,

I have submitted a total claim amount of 6695 out of that I received only 2100/-

with following breakup:
1. 2100 -- got claimed
2. 2500 -- CoPay
3. 2095 -- No Bill Available

Inspite of submitting all original bills to Medi Assist they are saying that bill are not submitted for Rs. 2095/-

This is a clear cheating case and avoiding to pay claimed amount.br...
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S
sandip.maji
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medical reimbursement denied

Address:West Bengal

GRV120/1102/2010

ITC Infotech India Ltd

ITC Infotech Park, No 18, Banaswadi Main

Pulkeshi Nagar Post

Bangalore

560005


WITHOUT PREJUDICE
Date:[protected]>


Dear Sir/Madam,

Re:Our Claim No: 1632276 Under Policy No: 431301/48/2010/1340
Policy Holder: ITC Infotech India...
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S
sumit ghosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding

Address:West Singhbhum, Jharkhand

medi assist is f#@k all company. m using these words bcoz they hv cross the limits. its been 2 months m struggling to get the claim money. hv send all the necessary documents though they ll ask sumthing or the other. doctors panel in this company are genious who r good $$$$ nothing. they send sumbody else letter of the same name to me and asking us to revert where as the patient doesnt hv dat problem. hv gone hosp. for getting the stamp signature...
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S
Shraddhanand
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF withdrawal

Dear Team,
My self Shraddhanand Nikam,
working with Mediassisit india PVT ltd for more than 2 Yrs(2007 to 2009),I left the organisation in Dec 2009 and applied for PF withdrawal in May 2009.But I have resubmitted new form in Aug 2010 because wrong form was submitted initially.
Pls let me know how many days it will took to process this procedure.
Its really my urgency to have money.
Pls do it on priority...
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J
jaindinesh26
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR CUSTOMERCARE SERVICES

Address:East Delhi, Delhi

I PURCHASE A MEDICLAIM POLICY OF NATIONAL INSURANCE CO THROUGH FUTURE HEALTHCARE.POLICY NO-354900/46/09/[protected].AS PER POLICY BENIFITS I CAN TAKE 10% BENIFIT OF SUM ASSURED AT ATIME OF MATRNITY.ON 4 JAN 2010 MY WIFE ADMIT IN ASOK HOSPITAL KRISHNA NAGAR DELHI-110051.TPA MEDI ASSIST TELL ME THAT YOUR CASH LESS IS APPROVED BUT HOSPITAL MANAGEMENT DENAI.HOSPITAL CHARGED ALL BILL PAYMENT FROM ME AND HE DID NOT GIVE ME ANY DOCUMENTS RELATED...
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A
abhi_gets
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

More than 2 months my claim is still not processed

Address:Mumbai City, Maharashtra

I had applied for mediclaim reimbursement. I had submitted my claim in month of July 2010. It now almost 2 months but the claim is still not processed. Previously they use to say we haven’t got any info from your company we have demanded some data of your from your company. Now in last week when I give a call they give false commitment 'I am still looking for the updates call after 15 min’. In a day I called almost more than 15 times....
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G
grcmurthy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of the Claim

Hello,

I am working with Wipro Technologies, Hyderabad and have taken parental insurance for my Father through ICICI LOMBARD. Policy details are as follows
Policy Certificate No Cover Period from Cover period to Type of cover
4015/0001657/01//12606 1-May-08 30-Nov-08 Comprehensive
4015/0001014/03/2046 1-Dec-08 30-Nov-09 Standard
4015/0001014/04/0891 1-Dec-09 30-Nov-10 Standard

My...
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S
suneel2005
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim status

Address:Hyderabad, Andhra Pradesh

Dear Sir,

My sister was suffering from fever, she was admitted in yashoda malakpet(hyderabad) on 30th aug, 2010, she was to be discharged. She is having a REliance Medi claim(mediassist) we submitted all the documents with the concern in time and she has been waiting in the hospital since 30th aug and today is 31st aug,

Very bad service very poor response and very very bad company.

Pls dont go...
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P
prasanna.vs6
from Bengaluru, Karnataka
Aug 4, 2022
This thread was updated on Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of dependents enrollment

Address:Bangalore, Karnataka

Hi i enrolled my parents in medi assist health insurance through online without noticing the charges,once i noticed the charges i tried to delete the names but it was locked.So i sent a mail to the medi assist to cancel the same,but they are telling me that its already enrolled and its not possible to cancel till the next year.And the premium amount will be going to deduct from my 2nd month salary onwards in 3 installments.I requesteded them...
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A
ashoktp333
from Dhamtari, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reimbursement of medical claims

Address:Karnataka

medi assist ID No. [protected]. medical reimbursement claim is pending since June 2010. The Jayanagar branch of medi assist in Bangalore is not receiving any calls for the enquiry. the matter couldnot be clarified by the helpline and have expressed their helplessness....
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L
lazer
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CLAIM RESULT

Address:Chennai, Tamil Nadu

I have given medi claim on 24 Dec 2009 and my Policy no is -[protected].
I have handed over my claim in Medi Assist Office, No 1 Lakshmi Ammal Street, Ayyavu Naidu Colony, Aminjikarai, Chennai.

Where as I haven't got any respose from them till date.

Regards

Lazer D
No 17, Church st,
Old Pallavaram,
Chennai-117....
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S
satatkhare
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim of medical bills

I had deposit my original medical bills with attested copy of hospital bills (Amount 254000 INR) on dtd 26th Feb'10 at Delhi office, Kailash Plaza . At that time all they had confirm that claim will be cleared with in 2-3 wks.

Last month they had asked some addtional paper (Document) which i had also diposited in Delhi office.

But After 3& 1/2 Months has passed and no one of Medi Assist person are giving...
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M
megharajrajeev
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service

Address:Bangalore, Karnataka

in the early morning of 25th May 2010 while travelling from the Bangalore International Airport to Bannerghatta road on a easy cab. A concrete mixing lorry rammed onto the cab bearing number KA 01 D 4615. I was critically hurt with a swollen forehead, thru n thru torn upper lip, Bleeding profusely thru the lip and nose, Buldging nerve on the neck and a broken 6th cervical bone. I got admitted to Fortis hospital located on the Bannerghatta...
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piyush.singhvi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Deduction of Insured Amount

Address:Hyderabad, Andhra Pradesh

Regarding Serious complain against Medi Assist

Hi,

I would like to draw your kind attention towards a strange issue; I faced during my hospitalization and post discharge process on last week end.

I as a HCL employee covers under Medi Assit insurer with 80% part have to be paid by insurer and 20% by the employee.

I was admitted to Apollo Hospital Hyderabad for two days to get...
+1 photos
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M
Meghna Sayta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TPA SERVICES

Address:Maharashtra

>> his is my complaint against Mediassist ( TPA) who has failed to process my Medi claim inspite of 10 months of follow up.
>>
>> Inspite of several follow ups what we get to hear is an extended timeline to receive a cheque.
>>
>> I have been following up with MediAssist staff ( Mumbai) for past few weeks to get my claim processed. Every time i hear an extended timeline to process...
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syedb97557
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Patient name updated in their record and refusing for cashless hospitalization

Address:Chennai, Tamil Nadu

Hi,

I have a valid insurence with ICICI Lombord (MediAssist is TPA) for my father (i am employee of Wipro and took parental insurence) from 01/12/2009 till 11/30/2010.

My father has got heart attack in Jan 2010 and MediAssist re-imbursed the amount after deducting 10% of co-pay.

After few check-ups in hospital, doctor suggested to go for Angiogram for my father and i applied for cashless hospitalization...
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