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Metro Shoes Complaints & Reviews

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Last updated Feb 22, 2024
Complaints 142
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Mumbai City District
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Metro Shoes reviews & complaints page 7

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M
Metorite
from Bengaluru, Karnataka
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Salesman

Address:Dakshina Kannada, Karnataka, 575002

The salesman in metro shoes mangalore pass comments on their customers, which is not good for the brand name. Guide your salesperson regarding this matter. Its the customers wish whether to purchase a product or not, the salespersons job is to guide them, nor to pass comment in front of the customer along with other fellow salesperson. They should be taught basic salesmanship rules....
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Surbhit Bhandari
from Bengaluru, Karnataka
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Complaint in crocs sandal

Address:Jodhpur, Rajasthan, 342001

I have purchased a crocs sleeper from metro store jodhpur on 2nd july 2016, but in just 9 months sleeper have changed its size, and i am not able to wear it, i have been using crocs brand from last many years but it is the 1 st time that such kind of problem has occured, i have also contacted the metro store jodhpur, but they have refused to help me in this case as it is out of warrenty, i have sepent rs 2495 on my sleepers, and the have...
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Z
zohebkhatri
from Mumbai, Maharashtra
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Fraud (Metro shoes is charging more than mrp and offering discount

Address:Mumbai City, Maharashtra, 400014

Metro shoes is cheating the customer in big sale of 50 % and 60 % off
Request to all the people who visit metro shoes kindly checks the mrp price on the actual box and then purchase. I visited the store on 19th feb evening at metro colaba
Metro shoes colaba is trying to fool customer
I selected genx shoes which are also a metro shoe product and they are offering 60% off
Original mrp on the box was 990 /- hence....
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Y
YasTar
from Mumbai, Maharashtra
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Harassment from Top Management

Address:Mumbai City, Maharashtra, 400070
Website:metro shoes

We are two girls who tried to save our colleague from entering in to a relationship with a merchandiser. While opposing, we were tortured by our HOD's. This has lead to mental torture and we cannot bear it anymore.
The management as well is in their favour.
We are having sleepless nights.
This has led us to opt for suicide. If they wont be punished, we will definitely opt for suicide....
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Address:Kolkata, West Bengal, 700020
Website:Metro shoes

I m have gone to metro shop situated in forum mall 1st floor, elgin road, bhawanipur, kolkata pin-700020. I asked for a pair of heels with only 2 inches. The salesman showed me a heels which design was as i required so i asked him atleast four times that is the heels of this is within 2 inches only. He repeatedly said yes for my question, and when i asked him to measure it he said i have done it., its within 2 inches only. When i came home...
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M
mahvash
from Pune, Maharashtra
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1290 rupees deducted from my account but order status is pending

Address:Pune, Maharashtra, 411028
Website:www.metroshoes.net

I purchased a shoe from metro shoes through net banking. 1290 rupees have been deducted from my account but my order status is showing pending. I receive an email :
We are unable to obtain, authorization for your credit card / debit your online bank account, for your order at http://www.metroshoes.net due to the following reason :
A) invalid card details.
B) card has expired.
C) insufficient funds.
D) vbv/3d...
+2 photos
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D
dileepjen
from Vijayawada, Andhra Pradesh
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Item defective

Address:Jaipur, Rajasthan, 302017
Website:World Trade Park, J. L. N. Marg, D-Block, Sector 4, Malviya Nagar, Jaipur, Rajasthan 302017

To customercare - Metro Shoes
Dear Sir,

I am sending herewith images of defective product of reputed & wel-known shoe company & a highly priced(Rs.3490/-) product is as worst in only 10-12 wear.


Why you are damaging the brand image. I am a regular customer from last 10 years but this is time to rethink.

The company understand more in less writing.

Regards
br...
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R
radhakasi
from Chennai, Tamil Nadu
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Faulty shoes

Address:Madurai, Tamil Nadu, 625016

Am a regular customer of Metroshoes and I had purchased a pair of shoes from your showroom located in by-pass Madurai.
It is extremely disheartening that on the first day of wearing, the shoes got torn on the lace portion. Its obvious enough that the product supplied had been eithe from old stock or of very poor quality. More disheartening is the fact that even though i mailed this problem i have not received proper response.
Once...
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A
Ayu Jain
from Noida, Uttar Pradesh
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Shoes

Address:Meerut, Uttar Pradesh, 250001

Bought a pair of shoes on 20 july from metro shoes (meerut). ek baar pair use krne par kharab ho gya.. i informed them next day and returned the pair on 27 july. but they didnt give any positive response. poor quality and they are not responsible for the satisfaction of customer.i requested them to change the shoes but no positive feedback.my bill no is 59781....
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M
Maunit Mehta
from Mumbai, Maharashtra
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Poor quality shoes and worst service

Address:Ahmedabad, Gujarat, 380052

First I bought shoes from Metro Shoes Store, F 16, Plot No-216, AlphaOne Mall, Near Vastrapur lake. T.P Scheme-1, Gurukul, Ahmedabad, Gujarat 380052.

Shoe quality was very poor that it got torn off withing 10 days.

For service they took more than 20 days and then after they charged me 200 INR more.

Pathetic service and very bad experience with this store....
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H
Himanshu Thakker 1974
from Mumbai, Maharashtra
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Shoe repairing and quality

Address:400092

SUB : POOR QUALITY & SERVICE AND NO RESPONSE GIVEN TO CUSTOMER

The sole got seperated fully in just 1 month is this the quality of Metro shoes... it seem Metro shoes is like roadside i have made a biggest mistake in my life to purchase a shoe from metro no response is given to customer from your malad branch...
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I
Ishant Dhawan
from Jammu, Jammu and Kashmir
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COMPLAINT AGAINST POOR QUALITY METRO GENTS FOOT WEAR.

Address:Ludhiana, Punjab

Dear Sir, I am a permanent customer of Metro since many years, in fact it will be correct to mention that I wear only Metro foot wears or you can say that shoes of different brands bought from Metro showroom, as they comfortably suit my flat foots. Lately I have been suffering due to poor quality of foot wears been provided to me by Metro store at Mall Road Branch, Ludhiana. I had bought the foot wears from Metro Shoes, Mall Road, Ludhiana.....
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I
ISRANI
from Ahmedabad, Gujarat
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FAULTY SHOES FROM METRO SHOES GHATKOPAR MUMBAI

Address:Mumbai City, Maharashtra

TO, THE MANAGER, METRO SHOES LTD. BRANCH: GHATKOPAR BRANCH MUMBAI SUB : POOR SERVICE AND ROUDE BEHAVIOUR DEAR CONCERN, I HAD PURCHASED A SHOE 3 MONTHS BACK FROM YOUR GHATKOPAR BRANCH, MUMBAI. THAT SHOE WAS OF SUCH A POOR QUALITY THAT IT HURTS ME BABDLY AND BLEEDS AS THE SHOES HAS A METAL PORTION WHICH IS BROKEN. I HAVE GIVEN THE SHOE FOR REPAIRING ON 15TH MARCH 2015 . AFTER THAT, I HAVE VISITED YOUR SHOWROOM FOR ALMOST...
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Y
Yogesh Vij
from Viraganur, Tamil Nadu
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Shoe

Address:Coimbatore, Tamil Nadu

I had purchased a pair of shoes on[protected] from Coimbatore Metro Shoes.I am not satisfied with the shoe as the left shoe is not comfartable.Its biting & i had a sever pain which i went & showed it to your local dealer.He says you have to go on wearing though it is biting, & in return i told him that i am unable to walk. It was hardly used for 4 days & that to i had no option other than to use it since i had gone to...
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R
rajeevdalela
from Kurinjippadi, Tamil Nadu
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Complaint Against Poor Quality of Footwears

Address:Shimla, Himachal Pradesh

COMPLAINT AGAINST POOR QUALITY METRO LADIES FOOT WEAR BOUGHT BY MRS CHHAVI DALELA BILL NO - DLK\3052 DATED 14 NOV 2014 Dear Sir, I am a permanent customer of Metro since many years, in fact it will be correct to mention that I wear only Metro foot wears, as they comfortably suit my flat foots. Lately I have been having to go through lot o[censored]n-comfort and suffering due to poor quality of foot wears been provided to me by Metro store...
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A
asma haji
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor services and no responsibility to retain customers

Have purchased daily wear sandal from metro shoes however the cloth on the sole of the sandal started getting off within 10 days o[censored]se... Had shown the sandals to sales executive within 1 month however was not able to deposit the sandals as I was wearing the sandals at the time of complaint... When I went back with the sandals the executives asked for a charge of 150 for repairing my sandals... Had already paid 1400 fir just a simple sandal...
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G
gauravkatta123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor quality shoes

Address:Jaipur, Rajasthan

Hi Friends, I would just like share with Metro shoes. I bought a pair of Metro shoes brand vinchee worth Rs. 4500/- and within 6 months the soul of the shoe tears out, Now when I went to Metro store to get it repair, they told me that the Rs. 100/- will be charge for fixing the soul. i paid the amount and they repaired it. But within few days the same problem occurs and the sour tear out in the same way. When I went to metro and...
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A
aliakbar.vohra
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEFECTIVE SHOES

Address:Surat, Gujarat

Dear Sir, I bought ladies shoes from METRO SHOES LTD, from surat chowk bazaar, his e-mail id is [protected]@metroshoe.com and phone number is[protected]. That bill number is 94813 dated 12/10/13. That shoes rate is 1690/- and it was wearing by very same day with very carefully without fold but still shoes's back side lathers was completely lost and I complaint for this on 23/11/13 so that staff was replied "Sir please come on 25/11/13...
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H
harprabdeep
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

early damage of shoes

Address:Amritsar, Punjab

I have bought the shoes from metro shoes on 24/112011 from 32The Mall amritsar .After Approximate two months the cottrage started removing from the upper and side portions of the shoes .then i move to the showroom regarding the complaint,the company has done nothing and give me the shoes by just polishing the shoes .now after two days the cottrage again started removing from the shoes ..the shoe cost is 2490.00rs.and the distance to the...
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S
shivani singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty shoe

Address:Bangalore, Karnataka

I wish to lodge a complain for this horrible experience that I had at Metro showroom today. I had taken a pair of shoes day before yesterday, and to my surprise they are hurting me very very badly. I not even wore them for an hour, and my feet were paining, toes bruised and red. I am not even able to walk in them.
I took them for replacement to the shop where I had purchased them (Forum value mall, Whitefield, Bangalore), but Mr.Vasim...
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