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Netmeds Complaints & Reviews

3.4
Last updated Mar 24, 2024
Complaints 1186
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717
Unresolved
469
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Netmeds reviews & complaints page 44

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S
shirish_
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About account deactivate

Last month I sent mail to deactivate my account . No reply confirmation of any action and I sent mail repeatedly but customer team only saying wait for 24-48hrs your request forwarded..
they doing copy pasting there answer.

now its almost 1 month still not any action taken..

disturbing with there promotional SMS and mails....
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R
Rimzim Menghwani
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Lots of SMS

Deactivate my account...
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A
aksrivastavaiaf
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Silence on Customer Complaint / Escalation NOT being Allowed

Order[protected]W dt 12.04.2021 was placed on Netmeds for Supply of Three Essential Medicines ( Hypertension ). Said to have been dispatched on 13.04.2021 BUT ITEMS NOT DELIVERED SO FAR.

Three mails / complaints were sent to Netmeds on 18 & 19.04.2021 but first response UNPROFESSIONAL and thereafter TOTAL Silence / No response to ESCALATION / CANCELLATION of Order & Refund.

Management appears to be Adept...
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M
methodical
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Estimated Delivery Date Given to a Netwed.com Member

Address:Flat No. 904 , 9th Floor , Antriksh Green Apartment,, Doordarshan Welfare Organisation ,, Sector-45, Gurgaon

I have placed an order for Online Homeopathic medicine. While ordering medicines, they requested to become member which I promptly done.
Order No.[protected]A was placed on 15th April, 2021. You were prompt enough to deduct the amt.
Most surprising factor is that till today i.e. on 18th April, 2021, no Estimated Delivery Date has been given. It is showing Order processing.
Whenever you request Help on your mobile...
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A
agarwalparul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order related[ not received my order]

I have ordered[prepaid] some medicines at on 9th april 2021 but still have not received any order from netmeds via delivery partner delhivery courier after delivered anywhere at on 11th april 2021 when i talk to netmeds officials many times they all give me time to wait 24 to 28 hours for finding out they all are not taking it seriously please help me to find out my medicines or my money back to me earliest and take a responsible step .br...
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B
bg296
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Dissatisfied service

I trusted your app and booked my Blood test diagnostic service on 18th Feb 2021.

Lab which was assigned as NirAmaya PathLab. The Most Pathetic customer service ever seen,

Since last 1 month I have been following up with them to check about my double debit issue on Rs 1287 /-, there is no proper response.

Orderid is DIAG[protected]

Initially i was informed on their so called...
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K
Kaviya S M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Successful but Order status declined

I have ordered the items and paid through phonepe. Payment got successful but the status of the order says declined. help me please. Order id[protected]M Order date - 3/4/21 Order amount - 514.18...
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R
rdamesh nag
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Ordered medicines not received yet

I have purchased medicines from you on 22nd instant and I have not received yet. The status shows that it is with the courier service.8 days have passed and is it the way to handle essentials like medicines. This being the situation in my first experience with you do expect me to continue with my monthly purchase with you which amounts to Rs.6000/-I am severe diabetic patient and I require medicines immediately.Please do the needful...
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Y
Yaman Gupta
from Bengaluru, Karnataka
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Too many promotional sms

I have turned on DND on my number.
Ordered a medicine from Netmeds 2 years back.
Everyday they send me 5-6 messages which also I cannot block.
There is no option to unsubscribe from their sms....
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A
arijit051
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Order Id: 16160722089009437A. Totally cheated with us not expected from netmeds.

Dear Sir/Madam,

I, Arijit Mitra am a deemed customer of netmeds. Previously i ordered many medicines from netmeds never faced any problem you can checked my account but today I experienced horrible situation which is unexpected about this Order Id:[protected]A.

I ordered 12 different medicine from netmeds on 18.03.21.Today I received a parcel from netmeds which is delivered through delivery partner delhivery...
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G
gagan55655
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered fake medicine

Dear Sir/Madam,

This is in regard with my order number.[protected]A in the name of Gagan agrawal delivered on 12th march 2021 at 12:21pm at bhubaneshwar, odisha.
My complaint is that i received a fake medicine, as i have consumed the taste is completely different, and even the wrapper and printing on it is not the same as i have alreday consumed the medicine before.

So, i request you to kindly...
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S
supriti387
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Uncultured delivery boy.

Address:burdwan.west bengal. sripally...bholananda palli.

I had an awful experience with netmeds delivery boy. He was rude and ill tempered . Never had this kind of an experience with amazon and flipkart. Terrible behaviour.I am never ever ever going to purchase again from netmeds....
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A
AjoyPaul
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Order ID - 16151852449003775M

Hello All,

Please be aware that Netmeds charged 20% towards cancellation of any order. The amount is top of the delivery charges which has already been charged.

Think twice before ordering. As such it takes minimum 3 days to delivery any thing.

Regards......
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S
Shahbaz17
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Missing medicine

Order ID [protected]
Order Item Tadact 10 mg
Were missing at package....
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A
Aswitha Pathireddy
from Bengaluru, Karnataka
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Didn't received product

Address:Madanapalle

Even though I didn't received the product it's status is showing delivered 10days back we ordered till now we didn't get...
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H
Himanshu Kumar Yadav
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I ordered 2 piece of budtrol fort but I received 1 piece so I want to cancel my order

I ordered 2 piece of budtrol fort but I received 1 piece so I want to cancel my order...
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Aniket6105
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product

I have received a damaged product of cuticapil hair serum (75ml), (Quantity - 01)..the packaging is completely spoiled due to leakage of the item.....
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chandraja1
from Kichha, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding delivery problem

Address:ALMORA

My order is in the name of chand raja agarwal, almora
my order id is nms[protected]c, this order is placed on 10-2-21 but not yet delivered even after advance payment
done . Please help for the same...
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R
R@jni
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in online consultation

Since 4 days I have receive no response from them. There is no response from customer care as well. Not good experience from netmed. Please refund my consultation fee.
Transaction id.[protected]...
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Prakash1978
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery delays not respond

I am ordered medicine on 17/01/2021. Order ID is[protected]A Worth 1100. I am paid total amount. But no medicines delivered to me. But showing on Netmeds app delivered on 19/01/2021. I am chat with Netmeds on this regard o22 nd and 26 th about this issue. There is no proper response. Please help me in this regard.

Thank you...
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