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NoBroker Complaints & Reviews

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Last updated Dec 11, 2023
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NoBroker reviews & complaints page 3

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R
renuvadigina
from Hyderabad, Telangana
Sep 26, 2023
Oct 22, 2023
This thread was updated on Oct 22, 2023
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Shifting related issue - refund amount

Address:Hyderabd
Website:www.nobroker.in

My Booking id is HSPM 8357786

We had took the home shifting package from NoBroker team that they provide the home shifting package to the customer. Shifting is done on Aug 30th 2023 by No Broker Team. They damaged the 3 Products. I have shared the images on 30th Aug. After 5 days Sept 5th they asked me pictures are not clear then i send them the pics without bobblewrap on Sept 6th. Even i have forwarded the same email to grievanceofficer.[protected]@nobroker.in....
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Mukund-Gaikwad
Sep 25, 2023
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I am an owner(Mukund Gaikwad) and I have taken property management plan (CPMS plan) with nobroker. So with this plan nobroker is collecting money from Tenant and then send to me before 10th of every month. I am paying monthly to nobroker for this services. But current month September 2023, I have not received any rent from nobroker even though I am chasing every day but no proper answer from nobroker CPMS team.

Nobroker CPMS manager is/are -
Kaushik.[protected]@nobroker.in and shashidhar.[protected]@nobroker.in.

I have checked with Tenant and tenant has already transfer rent to nobroker on 1st of this month, so there is major issue with nobroker as they just took money from Tenant and keep that with them. This is fraud.
Please raise this complaints as a top priority as this is looks like scam, nobroker is doing kind of fraud/scam with owners. Please look into it and raise serious concern with proper channel.
Thanks,
Mukund Gaikwad
NoBroker customer support has been notified about the posted complaint.
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    H
    HarshithaNarendra
    Sep 24, 2023
    Sep 25, 2023
    This thread was updated on Sep 25, 2023
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    My account is used by another person hence I wanted to delete the account as NoBroker told me they can’t log me out of all devices that use my account. I dropped multiple mails to delete my account. They respond saying the account is deleted but when I open NoBroker app, it still shows me as logged in, it did not ask password or OTP, it is active and can be misused by people who have logged into my account previously to search houses. I’m unable to get my account deleted
    NoBroker customer support has been notified about the posted complaint.
    Hi Harshita, we always strive to provide you with a seamless experience with our app. Having said that, kindly share your registered contact details to investigate what went wrong and sort out the issue.
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      D
      Dbsprasad
      from Hyderabad, Telangana
      Sep 20, 2023
      Sep 20, 2023
      This thread was updated on Sep 20, 2023
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      I had a terrible experience with NoBroker services. They took my money and did not refund it as per the agreed terms. They are running a scam and cheating customers. I paid them Rs. 6000 for their premium plan, but they did not provide any assistance or leads for finding a tenant for rental. When I asked for a refund, they gave me false promises and delaying it for a long period where I have also shared them the proofs over email that I found the tenant by myself, ; before this they have found one tenant took Rs, 5000 from him and didn’t pay the tenant and not paid me either, later said that the tenant dropped. They did not respond to my calls or emails properly. They are very unprofessional and rude. I would not recommend them to anyone looking for rental properties. They are a waste of time and money. I wish I could give them zero stars. Seeking justice.
      NoBroker customer support has been notified about the posted complaint.
      Hi There, our top priority is ensuring that our valued customers are satisfied with our smooth and hassle-free owner servicing. However, it is essential for us to investigate the root of this concern. Hence, we kindly request you to provide us with your registered contact details so that our escalation experts can get in touch with you to gather more information about the issue and offer a timely solution.
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        D
        Dineshunique
        Sep 19, 2023
        Sep 21, 2023
        This thread was updated on Sep 21, 2023
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        No broker is doing fraudulent activities with my profile. They are activating an apartment which I posted as co tenant 5 years ago. Even Im deactivating property they keep activating it and publicly exposing my number. I tried contacting them over chat and call and requested to deactivate my profile from my system they simply ending call or disconnect chat. They doing all the false practices. As per law, we can request any organisation where we shared information to remove it from their system but here they are not following that principle and they are owning user profiles with out their consent. I hope some will take very strict action on this fraud company.
        NoBroker customer support has been notified about the posted complaint.
        Hi Dinesh, we always prioritize the satisfaction of our valued customers through our seamless and stress-free owner servicing. However, we really do need to check on what caused this concern. hence, we would request you to kindly help us with your registered contact details whereby our escalation experts can reach out to you to learn more about the issue and provide you with a prompt resolution.
        Hi Dinesh, we are closing this case for now as we haven't heard back from you on this. Please feel free to reach out to us with your contact details in order to discuss this further.
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          V
          Vikram235
          Sep 18, 2023
          Sep 19, 2023
          This thread was updated on Sep 19, 2023
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          I paid NoBroker 25, 000 INR to sell my house 90 days ago, and I'm disappointed with their service. Despite numerous calls and escalations, they provided me with only around 50 leads in 90 days, which is less than one lead per day. I also requested an escalation matrix, which they did not provide. However, every time I called their helpline to speak with a supervisor, they connected me with the same supervisor who couldn't help me. It's clear that they didn't put in the effort to sell my property, and when I provided feedback, their only response was to promise a refund. This experience feels like a scam, where they profit while customers like me are left in a loss.
          +1 photos
          NoBroker customer support has been notified about the posted complaint.
          Hi Vikram, our constant endeavor is to deliver our valued customers with exceptional seller servicing. However, we need to check what caused the issue. Hence, we have highlighted your concern to the team and one of our specialists will connect with you to address the issue and get it sorted on priority.
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            M
            madhusudangupta21
            Sep 16, 2023
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            Hi,
            We had a pre-paid bathroom cleaning service due on 15th September.
            When we did not hear anything from them we contacted their chat.
            In the chat we were informed that a different team looks after then and they will call us.
            We did not get any call even after following on the chat for three times.
            Next day again i followed up on the chat and got the same response that some one will call.
            We get a call in the afternoon and he says the cleaning guy can come immediately we told him it is not possible now can you please send him tomorrow. He said he will confirm and call me back in 5 mins.
            It has been hours and no update.
            No broker is a fraud company. A company who can not have a dedicated contact number is a sure sign of Fly by night operator.
            NoBroker customer support has been notified about the posted complaint.
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              S
              Suman Mago
              from Mumbai, Maharashtra
              Sep 16, 2023
              Sep 17, 2023
              This thread was updated on Sep 17, 2023
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              Address:Bangalore

              We have booked a shifting request from Nobroker Movers and packers for today 16th Sept 2023 9 AM. I have paid the token amount on 8th Sept 2023. As per their commitment they should allocate a dedicated relationship manager before 24 hours. But we are trying to connect them since yesterday vial Phone, emails but nobody is responding Current time is 12:40 PM. But nobody came for packing or any further communication. I am stuck here with my family my 3 year old kid. I specifically took permission from the flat for Truck entry, and I have to handover the house keys to the owner by 6 PM . In such Bizarre situations broker team has no courtasy to have a communication or further response.
              I need a full compensation of my time waste and mental Harassment of me and my family.
              NoBroker customer support has been notified about the posted complaint.
              Hi Suman, our consignment staff works diligently to complete the duty on time and promptly responds to the customer's query. Having said that, kindly share your registered contact details to investigate what went wrong and sort out the issue.
              Hi Suman, we are closing this case for now as we haven't heard back from you on this. Please feel free to reach out to us with your contact details in order to discuss this further.
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                S
                Suman Mago
                from Mumbai, Maharashtra
                Sep 16, 2023
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                Address:Bangalore

                We have booked a Shifting request from Nobroker for today 16th Sept 2023 for 9 AM. I have paid the token Amount as well on 8th Sept 2023. While booking they promised that they will allocate the dedicated relationship manager before 24 hours. But we are trying to connect then over phone and email since yesterday, nobody is responding. Current time is 12:33 PM, Nobody came for packing or any further communication. We took the permission from the flat for truck entry, we suppose to handover flat keys by 6 PM today We are in such a bizzare situation but nobody is supporting or connecting back from nobroker team. I need a full compensation of my time wastage and a prompt response from the no broker team, otherwise I will sue them.
                NoBroker customer support has been notified about the posted complaint.
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                  S
                  Shashank83
                  from Faridabad, Haryana
                  Sep 12, 2023
                  Sep 14, 2023
                  This thread was updated on Sep 14, 2023
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                  No Broker collected Rs. 6, 000 in order to rent out my property, with a condition to refund 100% in case property could not be rented out in 60 days. Plan was taken in Mar’23 which got over in Jun’23 with no results.

                  Following up with No Broker team since then over call, email however issue stands unresolved even after 2 months.
                  +1 photos
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Shashank, if you are eligible for a refund as per the terms & conditions of the plan, we never delay in processing the same. Hence, we would request you to share your registered contact details so that we can investigate your issue and provide you with a resolution.
                  Shashank83's [Complaint's author] reply, Sep 16, 2023
                  My registered email id is [email protected].

                  Have also initiated emails on this
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                    S
                    sivask1
                    Sep 12, 2023
                    Sep 14, 2023
                    This thread was updated on Sep 14, 2023
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                    Booked nobroker shifting services.
                    They sent very small vehicle and unprofessional members.
                    Infact, the workers seems very young age. Even less than 18 years.
                    From 6th June till today i am speaking continuously with nobroker for the damaged loss and insurance claim.
                    Waste of time and waste of energy. Just stressing myself. for more than 3 months. Just frauds.
                    Even the IFFCO inusrance team are frauds. They have tie up to avoid the claim.
                    IFFCO insurance team are frauds and cheaters.
                    The order booked staff, Movement Manager, grievance officer, and above that also useless and frauds. I am stressed out because of them.
                    I am posting here to give a review and get resolution.
                    Be careful in dealing with nobroker.
                    NoBroker customer support has been notified about the posted complaint.
                    Hi There, we continuously endeavor to provide our customers with a delightful shifting experience. In any case, if there is any deviation, we would certainly like to have an opportunity to make up for it. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
                    Hi There, we constantly strive to provide a smooth & hassle-free shifting experience. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone & discuss this further.
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                      pritampramanick
                      from Hyderabad, Telangana
                      Sep 12, 2023
                      Sep 14, 2023
                      This thread was updated on Sep 14, 2023
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Money Back Plan Refund

                      I have opted for no broker services. The plan was to get me an accomodation till 9th september as I was staying in a hotel, but all i got was unverifiable properties. Where upon visiting I found the people asking for money (My Home Navdeepa, Ramky Towers), Also another owner of house in Jubilee Hills name- nirupu was asking ₹19000 upfront so she will come from Vijaywada to give me keys. Another owner had set a meeting with me on call at...
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                      BhaskarMandiya
                      from Pune, Maharashtra
                      Sep 10, 2023
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                      NoBroker not giving refund of token amount as seller backed out from the deal. 60K

                      Address:NoBroker Technologies Solutions Pvt. Ltd. 6th Floor, Kaikondrahalli, Kasavanahalli, Bengaluru, Karnataka 560035

                      I am baffled at what has transpired in my efforts to buy a property via nobroker.com !

                      I zeroed in on a property and started working with NoBroker folks.

                      I was asked to pay a token amount of Rs. Sixty thousand (no small amount you see !) towards progressing the deal and for NoBroker to introduce me to the seller.

                      I paid them more than a month ago on 25th July as you can see on the screenshot.br...
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                      BhaskarMandiya
                      from Pune, Maharashtra
                      Sep 10, 2023
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                      NoBroker not giving refund of token amount as seller backed out from the deal. 60K

                      Address:NoBroker Technologies Solutions Pvt. Ltd. 6th Floor, Kaikondrahalli, Kasavanahalli, Bengaluru, Karnataka 560035

                      Hello friends and connections,

                      I am baffled at what has transpired in my efforts to buy a property via nobroker.com !

                      I zeroed in on a property and started working with NoBroker folks.

                      I was asked to pay a token amount of Rs. Sixty thousand (no small amount you see !) towards progressing the deal and for NoBroker to introduce me to the seller.

                      I paid them more than a month ago on...
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                      G
                      gosmeghna
                      Sep 8, 2023
                      Sep 21, 2023
                      This thread was updated on Sep 21, 2023
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                      I have purchased the CPMS plan almost 2 months ago and I’m a NRI. It’s been a hassle with NoBroker the entire time and today they tried to move in the tenant without the agreement being signed and also the tenant ID hasn’t been provided yet to me. I’m on a verge of filing a police case if I find out the tenant is staying at my property without the agreement being signed .
                      NoBroker customer support has been notified about the posted complaint.
                      HI Meghna, our constant endeavour is to provide our valued customer with stress-free CPMS service. however, we have highlighted your concern to the team and one of our specialists will soon connect with you to discuss the matter and resolve it on priority
                      The tenant finally moved in on the Sept 8, and till date NoBroker hasn’t transferred the rent or deposit to me.
                      NoBroker Customer Care's response, Sep 21, 2023
                      Verified Support
                      Hi Meghna, we have highlighted this to our team and would request you to kindly allow us some more time so that we can get back to you with an update on priority.
                      gosmeghna's [Complaint's author] reply, Sep 26, 2023
                      No action from NoBroker still
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                        P
                        Puneetgoyal1985
                        from Hyderabad, Andhra Pradesh
                        Sep 7, 2023
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                        I have engaged no broker for home interiors. They have shared one quotation based on my requirement.
                        But at the time of final quotation they totally changed the same and include exorbitant charges. Item included is way higher from market price. They are telling scope has been increased but scope not increased much.

                        They have cheated me.
                        I request to return my initial amount of Rs 22500 which I have paid.
                        NoBroker customer support has been notified about the posted complaint.
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                          Sep 7, 2023
                          Sep 9, 2023
                          This thread was updated on Sep 9, 2023
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                          Refund not received

                          I am writing to express my profound disappointment with the level of service provided. Despite my relentless attempts, I have made five calls since 26 August in order to ascertain the status of my delivery. Regrettably, your inept customer support team assured me multiple times that the delivery would be made by end of day and that I would receive updates within an hour. Astonishingly, not a single member of your support staff has made any...
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                          kamalasekaran
                          from Namakkal, Tamil Nadu
                          Sep 6, 2023
                          Sep 7, 2023
                          This thread was updated on Sep 7, 2023
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                          Need to re-activate my subscription plan

                          Worst experience with @nobrokercom!!
                          We had subscribed for Relax plan and found a property. But the owner returned the token advance after 2 days due to car parking not sufficient for my car. Trying to resume the plan with a ticket#17937710 with support for more than 10 days but no proper response!!

                          ticket#17937710 created on 23rd August and still they are saying that we are validating and re-validating the ticket....
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                          Nitish1011
                          from BENGALURU, Karnataka
                          Sep 4, 2023
                          Sep 7, 2023
                          This thread was updated on Sep 7, 2023
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Not getting my Money Refunded Back

                          After multiple discussion between Seller, Nobroker FRM and me. I finalized 1 property to buy. Nobroker FRM also confirmed that Seller is ready to to sale the property. So, to block the property you need to pay the token amount. I told give me 1 day time to think as Seller was keep increasing the sale amount. But Nobroker RM and FRM pressurized me to pay the Token amount. I paid RS 1 Lakh (This amount is refundable if there is any document...
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                          Jayakrishn
                          from CHENNAI, TAMIL NADU, Tamil Nadu
                          Sep 4, 2023
                          Sep 7, 2023
                          This thread was updated on Sep 7, 2023
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                          Hi, I have taken Super Relax Plan with a Personal Assistant on 1-Aug. I am owner. I got a tenant on 18-Aug. That person paid some amount as initial advance but later did not pay the balance due to his own reasons. So, I subsequently returned the amount. But meanwhile my plan which was deactivated has not been activated till date even though I reached out No Broker over phone several times. Non-Friendly and Non-customer centric.

                          Name: Jayakrishna Ch.
                          Request No - #18078380.
                          NoBroker customer support has been notified about the posted complaint.
                          Hi Jayakrishna, our topmost priority is the satisfaction of our valued customers through our seamless owner servicing. However, we have highlighted your concern to the team and will be arranging a callback to connect with you to address the issue promptly and get it sorted.
                          Hi Jayakrishna, we understand that you requested for plan reactivation as the tenant backed out from the deal. Now that our team activated your plan, and your issue is resolved, hence, we're closing your complaint. Please let us know if there is anything else you need assistance from us.
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