NoBroker Complaints & Reviews

To Whom It May Concern,

I am filing this complaint to formally report severe deficiency of service and unfair trade practices by NoBroker Technologies Solutions Pvt. Ltd. regarding their NRI property management service.
Complaint Details:

I enrolled for a paid NRI plan with NoBroker for my residence in Bangalore, relying on their assurance of a seamless, professional experience for overseas owners and...

I booked a cleaning service from NObroke on 11July2025 for which I made an advance payment of Rs 1341.64 through UPI. The system hung for a bit and I got another request for payment, which I successfully paid through UPI. MY bank account waas debited twice and this payment was not adjusted by Nobroker in the final payment. I emailed them requesting the refund of duplicate payment to which they replied saying they have received payment only...

I got interior work done by your team, it has been exactly 1.2years
since the project was completed. Within this time we have observed
some unfortunate events with the work completed.

1. Near the vanity unit the mirror's are getting black shade.
2. The sink tile got a crack.

I have attached a snap of those respective issues. Kindly request the
team to look into this matter. I hope...

I feel compelled to share my recent experience with NoBroker, and caution anyone considering their Packers and Movers service. What was promised as a “professional and hassle-free move” turned into an absolute nightmare.

Here’s just a glimpse of what went wrong:

My Amaron inverter and UPS (worth ₹26, 000) were damaged beyond repair due to careless handling.

Washing machine was...

I have paid all the maintenance dues but nothing shows in history.
Also, there is incorrect detail in ledger balance
Very bad service and no proper response from team...

There is no option to delete a property listing on the website. You need to raise a complaint through support. The support person says they cannot do it. They argue with you for a long time and do not explain how to get the property listing deleted. Then they say it needs to be escalated internally to be deleted. This is a really bad experience. Avoid listing your property on NoBroker or they will keep your data permanently and also keep harassing you for ever with your contact details with advertisements.

I have been using @NoBroker on and off for five years for my rentals in Hyderabad and, honestly, never had a good experience. Recently, I decided to give them another chance for my Mumbai property, but things only got worse.

I paid for their rental agreement service, including a biometric process that was never performed. They promised a refund for the biometric fee, but despite multiple requests and follow-ups, I’ve...

A complaint against NoBroker Technologies Solutions Pvt. Ltd. regarding an unjust denial of my refund request under their Money Back Plan.

I had opted for the Money Back Plan solely for the services offered by NoBroker. Due to unavoidable personal circumstances, there was a delay in submitting my agreement registration. However, I had been continuously updating the NoBroker team through emails, explaining my situation in detail...

I have booked for a packers and movers package, after I found a house and availed Rental Agreement and Cleaning Services through NoBroker...

After my initial request, a video call inspection was made... Then I got a quotation for Rs. 15, 353/- and was asked to pay Rs, 4, 605/- as advance on 27/05/2025 to book a slot for 07/06/2025... I have paid the advance on 27/05/2025...

On 06/06/2025 I got a call from NoBroker...

I am writing to express my deep dissatisfaction with the service I received after paying Rs. 7000 for your owner-assisted plan.

Despite clearly stating my requirement upfront — that I am looking strictly for preferred tenants as per my preferences — your team still arranged visits for three tenants, one of whom was entirely not suitable as per my preferences
This shows a complete lack of attention to the details I had provided at the outset.

Effectively, I ended up paying Rs. 3500 per visit, for tenants who were clearly not aligned with my preferences. On top of that, when I posted a free ad on other platforms, I received over 10 relevant leads — far more than what your premium plan could manage.

This experience was not only disappointing but also felt like a complete waste of money and time. I expected professionalism and efficiency — your service delivered neither.

Going forward, I will actively discourage all my friends, family, and colleagues from using NoBroker. You’ve not only lost my trust but also lost potential users through word-of-mouth due to this careless service.

I hope you reflect on this feedback seriously and improve your customer service to avoid such experience for others.

I am writing this to raise a formal complaint regarding the extremely poor service and unfulfilled promises related to the NoBroker Tenant Relax Plan I purchased on 18th May 2025. I paid a total amount of ₹3, 538.82 including GST for the plan, expecting professional support in my house-hunting process in Chennai. However, my experience has been deeply disappointing and mentally distressing.

I am a Tamil speaker residing in...

I purchased NoBroker’s Super Relax Plan expecting end-to-end rental support. I finalized a property through their field manager and shared ID proof and token amount after confirmation. Later, the owner backed out. Instead of assisting with a new property, NoBroker cancelled my plan without fulfilling the promised service or issuing a refund. It’s been over a week since I raised this, with no resolution or response despite multiple...

I raised a ticket since you guys promised me a host of services for the relax plan and forced me to take the higher plan, despite not providing any of them.
as per your plan
A relationship manager allocated will do the following:
- Shortlist houses - I did this
- schedule visits - I did this
- talk to owners about confirming visits - i checked with her and she agreed she did this. I reached the first property and realised that the owner did not even know i was coming. Then on checking with her i realised she had not confirmed most of the visits.
- rent negotiation - A lot of my calls to your RM went unanswered so i talked to owner myself.

- In fact 1 of the owners was in california who she said she spoke to, but later confirmed she didnt speak to them. I couldnt see that property either. I infact kept calling her when i was at the property but she did not pick up.
- she said she couldnt reach a property owner for finding out if rent was negotiable of one of my top preferred properties. i called the listed number directly to find out that was the number of a Nobroker relationship manager who immediately gave me the owner's number. unfortunately, the house got rented out by then.
- the other property i asked her to find rent of got rented off in between all this wait time and chaos.
- I spent 30000 INR flying from to bangalore, not including commute and hotel expenses, on the belief your RM had done her job.
- My 1 year old baby ended up getting sick standing around in the heat outside houses waiting for security to let us in since they did not know we are coming.
- I lost out on most of the shortlisted places since your RM did not even do their job of shortlisting the houses!
- I ended up taking a house more than my budget since i was left with no time and not many options.
- I did not even use above 25 contacts which is your base plan and since I DID ALL THE WORK, the base plan would have worked perfectly for me. I took your relax plan since i wanted to save on the time and effort of doing all these menial tasks and also to ensure i dont have to roam in the hot weather and roads with my small baby, who THANKS TO YOUR TEAM, FINALLY ENDED UP GETTING SICK BECAUSE OF THE STRAIN!

I need a refund !! on top of this, I raised this issue with your team expecting professionalism but your staff also speak extremely rudely and unprofessionally and in a very insulting tone to me. I have used your platform and services many times in the past but due to this callous attitude and insulting treatment, I am raising this complaint to consumer complaints forum, and also going to be posting this on social media so no other customers get cheated by your fraudulent trade practices.

I had purchased the relax plan effective 26/10/2024 to 10/12/2024, as I need a 1 BHK on rent in Pimpri Chinchwad, Pune.

I have not got the house and the duration of plan (45 days) expired.
The allotted no. of 50 contacts were also not fully utilized, still 11 contacts are balance.
My experience with the RM was really miserable and pathetic. The RM was not available on call at any time.

You are...

Hi there,

Subject: I needed refund as I didn't receive the Physical hard copy, but no broker is only willing for re-dispatch of the agreement which I don't need at the moment because the credit loan application is already invalidated because of the delay caused by nobroker, I was not able to submit the Proof of address copy to the banker. Hence, there is no need for the re-dispatchment of the rental agreement. I demanded...

Customer care executive speaking rudely and forcing me to take subscription to connect with prospective tenants even when i said after few weeks i will try. She spoke very aggressively and not listening or trying to address my questions and acting as if i called her and when i say i will complain to consumer forums then she became even more rude. It is upto me to subscribe but manipulating people to take it and talking in rude language is...

Subject: Complaint against NoBroker.com for Deficiency in Service Regarding Property Transaction and Non-Response. I chethana R, residing IN BANGLORE, On March 18, 2025, I viewed a property listed on the NoBroker platform.i have uploaded the property details below. on the same day, I agreed to purchase the property for ₹1, 32, 00, 000. As a token advance, I paid ₹50, 000 through NoBroker's payment link on March 18, 2025. I made a further...

Hi,

I have contacted NoBroker customer service department on 17 april

I have contacted Ms. Anjali from customer care and given information about need 1 BHK, near Hanuman Road, Ville Parle east with in the range 28 K to 32 K. Not fully furnished.

Ms. Anjali told me that there are properties available as per my requirement, However if you opt for Relax plan, you will be able to get the more details...

Dear TRAI,

I would like to lodge a formal complaint regarding repeated Unsolicited Commercial Communication (UCC) messages I am receiving from NoBroker, despite having activated DND on my mobile number.

Details of the latest unsolicited message:

Sender Name: NoBroker
Message Content:
"As requested by you, here are the list of properties in Vashi matching your preference: http://nobr.kr/NOBRKR/sy/TFC4T"
Date and Time Received: [23 April 2025, 1:10 PM]
My Mobile Number: [[protected]]
DND Status: Fully activated (START 0 to 1909)
I have already:

Requested NoBroker customer care to unsubscribe me from all communication.
Received verbal confirmation that I was unsubscribed.
Submitted a complaint through NoBroker’s support portal with no effective resolution.
This ongoing harassment is a direct violation of TRAI’s UCC regulations. I request TRAI to kindly investigate this matter and take strict action against the sender under the guidelines for telemarketing and promotional communication.

Please confirm the receipt of this complaint and provide a reference number for tracking.

Sincerely,
Shaunak Apte
[protected]

I had the worst experience with the NoBroker app after purchasing their Tenant Plan. I paid ₹1499 plus GST, expecting to receive contact information for 25 property owners, as promised. But right after the payment, the app hit me with a “technical glitch” and didn’t provide any numbers. I reached out to customer service immediately, and all they said was, “It’ll be resolved in a few hours.” I called again the next day, and guess what? The same damn excuse. Every time I contacted them, it was the same scripted [censored]. No real support, no actual solution, just “wait and wait.” Each time I called, a new agent answered, and I had to explain the entire situation all over again like I was stuck in a loop. They kept repeating, “It’ll be cleared soon, ” but did nothing.

Before payment, their agents were blowing up my phone every hour trying to sell the plan—literally over a hundred calls a day. But the moment I made the payment, it was radio silence. No help. No updates. No service. Just pure ignorance. I emailed [protected]@nobroker.in thinking it’d be more official, but surprise—no response for over four damn days. I even asked for a refund because clearly they weren’t delivering what they promised, and they had the audacity to tell me they can’t guarantee one. How can you not guarantee a refund for a service that you didn’t even provide?

After I paid, the contact information I was supposed to receive never showed up. The app kept showing random properties, but no actual addresses or contact numbers. Everything felt like a bait. Flashy listings with no access to owners. It’s a complete scam and I’m warning others—do not trust this app. It’s all fake advertising and zero delivery.

I posted a review on the Play Store, finally trying to warn others, and they responded publicly like they cared. They asked me to send my registered phone number to help activate the plan. I did exactly that—I sent them an email with all my details again. And just like the first email, they [censored]ing ignored it. It’s been a week since I first reached out, and nothing. Not a word. No update. No follow-up. Not even an acknowledgment. So clearly their public response was just for show, trying to look professional while they continue to scam users in private.

If I didn’t get the service I was promised, I should at least get my money back. That’s basic decency, but apparently, NoBroker doesn’t give a [censored] once the payment is done. Their entire operation is shady as hell. I feel completely tricked and robbed. This has been a disgusting experience and I wouldn’t recommend this app to anyone. Save your time, your sanity, and your money. Stay away.