Nokia India Complaints & Reviews

ITS A MATTER OF REGRET THAT ONE OF LEADING MOBILE BRAND IN INDIAN MARKET (NOKIA) IS DEGRADING IN ITS MOBILE SERVICE. I HAD BOUGHT THE NOKIA 108 DUAL SIM MOBILE ON 25/12/14.ITS LED TORCHED HAS STOPPED WORKING.I VISTED THE NOKIA CARE KALIMATI ROAD JAMSHEDPUR FOR REPAIRING OF MY MOBILE AS IT IS UNDER THE WARRANTY PERIOD. IN THE FIRST VISIT THEY CHECKED MY MOBILE AND SAID THAT THEY HAVE NOT ITS SPARE PART AND TOLD ME TO VISIT AFTER ONE OR TWO WEEKS.IN MY SECOND VISIT THEY AGAIN CHECKED MY MOBILE AND SAID THAT THE PROBLEM PRESNT IN MY MOBILE DO NOT COME UNDER THE WARRANTY.NOW MOBILE SPEAKER IS ALSO NOT WORKING PROPERLY. PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE MOBILE NO [protected] EMAIL [protected]@GMAIL.COM

Hello, I bought new nokia lumia 1320 on 4 octomber 2014. problem: 1 first I recently changed my CHARGER. from ur nokia care centre. 2 I currently gives problem of dislay I am Getting angry on this I dont want to repairr that mobile I want to replace it Nokia is a big brand. We are not expecting from u.

I bought NOKIA 206 dual sim on 27th September 2014. all details are below. IMEI1:: [protected] Material:: 0023K60 After the seal was broken, we found that the phone was not getting closed properly. There is a gap always. But they are not wiling to replace the phone. Will require your help in this case. As its creating a bad impression on the company itself. Dealer:: Mayuri Tele. ph:: [protected] West Bengal

A new mobile of Nokia 220 bought on October 23, 2014 got a damage at its charger port and its unable to charge now. Regarding nokia care, they were charging about 400.Rs but we have a bill of warranty for first one year. So i request you to take this issue to your consideration and give me a solution.

I purchased Nokia lumia 730 on 21.10.2014 I notice display damaged on 23.10.14 which can notice from some angels. This looks product quality issue I contacted immediately supplier and company's service center but they refused to give any solution. Even nokia service center does not have spares for this device I need replacement of product and I am sure this is a quality issue only. Please advice Kind Regards N.C.SHARMA.

i recently purchased nokia lumia 720 in the month of july that is ( 01/07/2014), Im having problem with volume up button. so i contacted nokia care .. they are saying my warranty expired in the month of a august ( 09/08/2014) ...how can this be possible????? the warrant should be 1year from the date of purchase...so please kindly rectify my problem regarding this, , , thanking you Rama mohana rao ph: [protected] [protected] email: [protected]@gmail.com

Dear sir, I have purchased one NOKIA LUMIA 625 from Siliguri "Mobile Palace " hill cart Road, but sorry to inform you that the off on switch of the mobile is not working properly for which I handed over the same to your service centre "THE PLANET "Rajani Centre, 22/2/18, Hill cart road, siliguri, they, unable to do the problem and this is the third time I handed over my set to them for repairing, but 15 days elapsed they have not hand over the set to me, and told me it will take much more time. I don't understand when they are unable to repair the same then why they keep the set to their custody. May I request you please let me know the address where I can get the good service for repairing the same. Thanking yoy, Yours faithfully, DIPEN DEY CHOWDHURY, ASHRAM PARA, SILIGURI (mobile no- [protected]) MODEL NOKIA LUMIA 625, IMEI NO: [protected], REPORTED FAULT- [protected] DATED 11/10/14 email of the shop: [protected]@nokiacareindia.com

I am continuously facing problem with my Lumia 625 phone.i have already complaint in nokia care& also call on customer care but no one help me. still my phone is in nokia care & they told me wait for 40 days. Every month im facing hanging problem, heat up problem, & now my phone touch paid is not working. please resolve my problem. Rohit Kashyap [protected] [protected]@gmail.com

My Nokia E7 phone which is repaired 5 months back form nokia authorized service centre has got the same problem again. last time they took almost one month to repair it and now they said 7 days but then they kept on extending the date. Now unfortunately I lost the job sheet card but then I remember the job sheet number. However, knowing me well they say that they do not know me and they can not say anything about my phone until and unless I show the job sheet.. I brought this phone by paying almost INR 20, 000. It was my dream to buy a best phone and it took so much time to arrange the amount for buying such phone for me. Damages and problems can take place over the use of phone but then i never expected such an irresponsible and low quality customer service form a reputed brand like nokia. i do not know what to do now. But i suggest all my colleagues to be carefull with customer care centre staff who can easily fool us. i am an existing victim because last time they did not repaired my phone properly but then they charged well for the repair. still i have the same problem and they started screwing me

please how to solve this problam, , , , , , my nokia device is Nokia 6500c ... plz, , , , , , , My Email is --- [protected]@gmail.com My Number Is ---- [protected]

Hi I would like to mention first that why i felt the need to write a mail to this level. I am totally disspointed and frustated with my Nokia phone and mainly the response and solution that i have got from Nokia service centres of samastipur branch, bihar. None of them have been able to address the problem even to sub satisfaction levels.they are change my phones body parts. Details: Nokia N73 IMEI no.[protected] i having been facing a few problems. I have given it your service centres for more than 3 times but no one can resolve my problem. The phone, roughly has been at your centres for around 4 to 5 days total, if you can take a look at the history at your end...

i am an unfortunate customer who bought this nokia XL mobile 5months back form Snapdeal. Since from the beganing the music plays (breaking in between) as if it was played by a local made phone. it stops working and switches off and wont start again till the home screen. i am facing this problem for almost 7 time till now in this last 5 months. I consulted nokia care online chat who suggested to format the phone. inspite o[censored]pdating the phone software to a new onw a month ago, these two problems are keep on persisting. In between, i am also been suffered with the data & Contact loss for these many times. I contacted the nokia care for two time but was not fruitful in avoiding the problem. Meanwhile it also stopped ringing via speaker where as the headphones work well which again lead me to nokia care which is very far from my village Panchagaon. Inspite of the compatibility issues for all the andriod applications which was a big compromise for me (like whatsapp) i am striving to use the same phone till now. Now, i am not even satisfied with the phone because of the frequent software crashing on a frequent basis for which nokia has no solution! Kindly replace this product againast any other nokia product like lumia and help me relive from this problem and prove me peace of mind

THIS IS REGARDING NOMIA 520 WITH IMEI NUMBER [protected]. I BOUGHT THE SET IN AUGUST 2013 AND RENEWED ITS WARRENTY IN AUGUST 2014. I FACED A PROBLEM IN SEPTEMBER 2014, MY PHONE GOT SWITHCHEFD OFF ON ITS OWN EVEN WHEN BATTERY WAS CHARGED. I GAVE MY MOBILE PHONE TO NOKIA CARE SHIMLA ON[protected]JOB SHEET NUMBER 25058). THEY CHARGED ME RS 1800 DESPITE MY PHONE BEING IN WARRENTY PERIOD. AFTER PAYING RS 1800, MY PHONE IS STILL HAVING SAME PROBLEM, MY PROBLEM NOT RESOLVED. KINDLY, REPLACE MY HAND SET NOKIA 520 AND GIVE ME LIST OF SERVICES WHICH ARE PROVIDED DURING WARRENTY PERIOD OR IS IT JUST MONER EARNING TACTIC.

I have bought a nokia head phone WH-205 model on 24 aug 14 for nokia mobile which was under warranty for six months.With in one month the same got defective, then i approached the nokia care service centre on 06 oct 2014 with the comlpaint for the replacement of the same. The response in respect of the same from the service centre is extremely poor. I was told to come after 20 oct, so i have visited today for the same, but the reply from their side was not good. I was told to come again by end of this month and was told that this is not the metro city where your problems will get resolved so soon. Due to the poor service and the bad response from the service centre it gave me great loss of peace of mind. The product which i have bought bears the warranty of six months only out of which half of the time is consumed by the service centres. The details of service centre are as follows: M/s Sapna Telecom NCC code[protected] A4, Dutt apartment, sneha vihar napier town, jabalpur, m.p. - 482001. Complaint ID/job sheet no.[protected]/141006/016 dated 06 oct 2014.

TOUOUCH SCREEN OF MY NOKIA 520, WAS CHANGED BY NOKIA SERVICE CENTER, OPPOSITE CITY BUS STAND, CHANDMARI, GUWAHATI, ASSAM, ON 20TH OCT, 2014 AT 3 PM, THROUGH COUNTER NUMBER-3, ATTENDED BY A LADY OF TITLE "DEKA", BUT SHE REFUSED TO ISSUE THE CASH MEMO OF RS. 3530.00. PLEASE ARRANGE TO SENT THE CASH MEMO THROUGH MAIL. REFUSING TO ISSUE OF CASH MEMO AGAINST THE RECEIVED AMOUNT IS AGAINST THE INDIAN LAW.SO I EXPECT OF TAKING PROPER ACTION AGAINST THIS UN LAW FULL ACT. JAYANTA SHARMA CONVENER INTACH, ASSAM STATE CHAPTER

Dear Sir, I Purchased Nokia Lumia 530 dt. 6.9.14, from the date of purchase its found that sim not supported so i got replacement against with new one. Again 19.10.14 my phone get into trouble. Its not charging and mobile got switched off. I take it to the nearest Service Center Vadapalani Nokia Care, But they informed that it should be sent to delhi after that only they will confirm back whether it will comes under warranty or not. After purchasing this phone i frustrated highly. It creates lots of mental agony. Kindly arrange to get resolved at the earliest. Thanking you, Yours Sincerely Dhanalakshmi A.

Hi I would like to mention first that why i felt the need to write a mail to this level. I am totally disspointed and frustated with my Nokia phone and mainly the response and solution that i have got from your various service centres. None of them have been able to address the problem even to sub satisfaction levels. Details: Nokia asha 200 IMEI : [protected] i having been facing a few problems. I have given it your service centres for more than 5 times. The phone, roughly has been at your centres for around 4 to 5 days total, if you can take a look at the history at your end.i paid rs 300 for updating software your service centres but the problem of hanging and switching off in between is existing and every time i am told that's its repaired and software problem, etc but STILL its the same.sattafs are told that amount is not refundable. so i am requesting that refund my amount rs 300 neither salve my problem of mobile . i hope you give better result.plese contact me to more. my details are given bellow PRAVEEN KUMAR M.E.(ALKEM LAB. LTD) [protected]

My name is aditya kariwal, i bought a phone model no - [protected]/620. I had submitted this phone on mine 4 months ago regarding some problem of music player etc and your people only destryoed it completely by upgrading it which is only method in their potential to cure or tackle any kind of problem. They then told me that t will take a month as they are sending phone to company and asked me to extend my warranty peroid for assured help. But today 4 months later no promises fulfilled they are only wasting my time and energy and also giving me a negative image of my country whom i love very much. Actuaaly many people are suffering from this problem only and ultimately they e blaming nikoa for it not arthatpsychopathic jackasses. Solve my problem and please maintain standards and put intelligent qualified and sensible people on job not those piece of. India has many talents. Solve my problem or else keep your 13 grand lumia 620 with yourself or help me in changing system. Store details - galaxy care g1 vasudeo enclave ground floor kankarbagh main road patna bihar 20.

Waiting for your action if you really believe in yourself.

I bought a new lumia 1520 on 22/6/2014 from nokia priority storw at vasavi nagar Karkhana. On13/10/2014 i notIced a Crack in the display .but thescreen is intact. I went to nokia sevice centre.the technician told me iT will cost me rs 17000 .and warranty is not applicable. Now i dont know what to do .i bought a phone for rs 40000 .3 monThs back.now rs 17000 for repair. I want to know the reason for thebreakage. why is this phone so delicate. very poor service from nokia And poor quality of Phones from nokia.why is nokia not taking respons.ibility

I have purchased this Nokia X - Phone from Vashi, Mumbai. Since the day I have purchased 14-april-14, Speaker and application issues are there. Nokia center is not able to solve it. I want refund of this phone It is not possible to visit nokia store again and again spending time and money waiting for hours together, dissatisfied with services of nokia want complete refund. I have bill with me. Please resolve the issue on priority else I won't have any option other than to approach the Consumer Court. Looking towards hearing from you. Regards, Sandhya Maben. [protected]