Punjab State Power Corporation [PSPCL] Complaints & Reviews

dear sir I would like to inform you that since 3 days power is not coming at our business.we are facing so many problems.we have already register complaint on customer care. but unfortunately no positive response has come.we have hair and beauty salon in 32 sec, chandigarh road, ludhiana. Name -hairs caffe internationa beauty salon .So i request you to response us as soon as possible.I shall be very thankful to you for this.. yours faithfuly Gurtej singh ([protected], [protected])

This is to state that we the residents of New Shastri Nagar are fed up of frequent break down in power supply in our area. They make temporary adjustments for any fault and hence it leads to freaquent break down. Students exams are on and we r facing a lot of problem regarding this. Kindly take appropriate and quick action so as to solve our problem. residents of New Shastri nagar, Mandi Gobindgarh

Dear Concern, This is to inform you that I Rahul Takkar, have bought approx half part of land from a complete house of 210 Yard in Dec’2013 & I have taken a New electricity connection for my half land which we have constructed into a house from that same plot/house. In Dec’2013 month that land house was destroyed & convert into a clean land & we started our new house construction in Jan’2014 Month & that time there was presented two Electric meter beside our house of empty land (second part of 210 yard) with the name of 1.Ajit Singh – W42sm2301710x, 2.Ajit Singh - W42sm230133k) & as per the records which I have checked from ledger presented in your department the unbilled amount of a/c no W42sm230133k in april’14 was approx Rs-4000/- & suddenly it was jumped by mistakenly from 4000 to 86940.00) & Mr. Sant Ram AJE of our area was issued a LCR no.98/52 of Rs.86940.00 amount to putting in my account & the same value was incorrect & unbilled by Ajit singh consumer & also saying that the meter was not with him & the same ( I consumer) you have to findout other wise you have to paid this whole value & Mr. Arya was also harassing on this & changing their statement like some time he told that i know where was the meter & there was reading difference & sometimes they said that also don’t know about the meter. I have also checked this same connection W42sm230133k was not in used as per the records & against this same connection the unbilled amount was Rs- 2570 in Dec’2013 month & after that no one has used this connection & if is there was any outstanding for any account related of Mr. Ajit singh then the same has to be put in their another account – e.g W42sm2301710x & still this same meter W42sm2301710x is still hanging in empty plot but I don’t know why Mr.Sant ram has put up someone unbilled consumer amount in my account. Sir, I really harassing & fed up from these follow-ups which i am taking from last 1.5 months even I am not part of this issue. So pls look into this matter & help to solve the same & remove the unbilled amount of another account holder from my account. I hope I will get positive reply & response from you. Please do the needful. & I have also attached all the Xerox copy of all these 3 accounts for your Reference. Waiting for your Reply. Best Regards, Rahul Takkar. [protected], [protected] A/c no:- w42sm230646y

Sir, In previous bill I got deducted arrear sop but asked to deduct arrear of ED and octroi of Rs 300/- in next bill. Now I got deduction in sop but again slapped arrear of ED and octroi of 219 and 49 in P17RA520345L and 251 and 56 in P17RA520435M. My all previous bill are fully paid with all ED and octroi. Please stop this excessive arrears and set my bills right. Santosh Kaushal, # 6198/2, C.I.A. road, mohalla suie gran Patiala.

Respected Sir, This is in reference to the complaint number 1013496 registered at 17:25 on 24th Jan, 2015. The issue faced was high fluctuations in the voltage of 3 phases and huge sparking in the nearby electricity pole simultaneously. The same was conveyed immediately to the Electricity Board. Just having the reference complaint number in the text message, we took up the issue with the Electricity Board on our own due to the fear of the damage the excessive sparking could lead to. No one turned up in order to resolve this issue till next day but we received a text (late night) saying that the issue was resolved. Also, we received a call from Chandigarh at 7:15am to verify if this issue was resolved. Since the fluctuation still pertained, we informed the authorities that the problem isn't yet solved. Thereby, a text with a new complaint number 1014533 was received at 7:23am. 2 workmen from Electricity Board turned up at 9:30 am on 25th Jan, 2015 and updated us that they'll be back by 15:30 hrs with a ladder to check out the issue with the electricity pole. However, there has been nothing done by the concerned authorities even after this assurance. The wires to the electricity pole concerned lead to remarkable sparking even on a little disturbance (may be due to air or birds sitting on it). Looking forward to an immediate resolution to this problem, Best Regards, Vinita H. No. 256- I Block (First Floor) BRS Nagar, Ludhiana- 141012 Punjab. Handheld: [protected]

REFRENCE YOUR BILL DATED 19.09.14, IN THIS BILL MY BILL AMOUNT IS FIVE TIME MORE OF MY CONSUMPTION, I VISIT YOUR OFFICE IN BOOTA PIND ( CIRCLE MODEL TOWN JALANDHR) AND CHALLENGE THE METER TESTING AS ON 23.9.2014 VIDE C.R. NO. 9248/346 AFTER FIVE MONTH PASSED BUT NO RESPONSE FROM YOUR DEPARTMENT, PLEASE SOLVE MY PROBLEM URGENTLY FROM: SUSHIL KUMAR S/O SH BHAGAT RAM H.NO. 4438/274 DYAL NAGAR JALANDHAR MOBILE NO; [protected] MY A/C NO. J71PF441453N

Sir, I am consumer of PSPCL wide a/c no. U32JD300260X. Sir, My bill comes wrong due to wrong reading. Just my bill dated[protected], reading is shown as 9250 to 14195.and the bill is raised for 4945 units amounting of Rs.34710-00 and next bill dated[protected], reading is shown as 14195 to 9091(which is correct as my house meter, which is still from 20 years) and the bill is raised for 1605 units amounting of Rs.46810-00. Our actual reading as on[protected] is too 9091. This is Second time wrong reading case. First time wrong reading case accrued on[protected] reading is shown from 8661 to 9100 showing consumption 439 units which is not corrected yet. Since from that time meter read wrongly every time but the electricity bill deposit timely. At this time I live as visitor in Canada. My house is close and consumption of electricity too low. I cannot deposit huge amounting Bill. This type of actions causes great mental harassment to us. So your good self is requested to correct my electricity bill and the necessary correction is made on your record too and instruct your S D O Sub Division Raikot Distt. Ludhiana to have due care as this type of mistake does not occur again. With regards, Dalwara Singh S/o Sh. Niranjan Singh Dharni. Vill. Hardaspura Near Raikot(Ludhiana) A/C No. U32JD300260X

Sir, I have received bill dated 29.12.2014 for the period from 29.10.2914 to 29.12.2014 for Rs 45100/- for the electric consumption of 5854 units, which is incorrect. I am having only light load and that is also hardly used as the godowns are mostly operated during the day time, where the electricity is not required. Please examine my previous bills for the last 10 to 15 years and more pertinently for the last two to three years, where I am only paying the minimum charges due against the connected load. I hereby challenge the said bill and the meter. This consumption is faulty and is due to sudden jump in the meter due to some lightning etc. from the pole from where the cable to the meter comes. Request the justice may be done and correct bill shall be given to me for payment. Please see in to the matter to avoid unecessary litigation. With KInd Regards Lalit Mohan Aggarwal

I am resident of 608 Hargobind Nagar Phagwara. There is no electricity in the colony since 10 am. When contacted it was informed that new cables are being installed. The staff left work undone and at present at 6.30 pm there is no electricity in the area.All the frozen items are of no use after 12 hours. Look in the matter Ranvir Uppal Mob [protected]

I HAVE ELECTRICITY CONNECTION NO CM/46-564 ON THE NAME OF PRITAM CHAND 3 134/B NEW CLOTH MARKET THE MALL BATHINDA PB 151001, MAIN WIRE COME FROM THE ELECTRIC POLL TO MY KILOWATT METER AT MY SHOP HAVE 3 JOINTS & WIRE IS VERY THIN AND SO MUCH POOR QUALITY, NORMALLY THIS WIRE GIVE SPARKING DAILY& MAIN LIGHTS GONE OFF, WE ALL ARE SHOPKEEPER OF WHOLESALE CLOTH MARKET BATHINDA PB IF ANY THING HAPPENED WRONG UNFORTUNATELY THE DEPARTMENT IS RESPONSIBLE FOR THAT LAST WEEK I ALSO NOTIFY COMPLAINT ABOUT IT THIS COMPLAINT RESOLVES AFTER 20 HOURS THE PERSON COME TO RESOLVE THIS COMPLAINT CUT THE WIRE FROM SPARKING & AGAIN JOINT IT, ITS KILOWATT METER ALSO NOT SHOWN ANY LIGHTS IN IT SO UR REQUESTED PLZ IMMEDIATE RESOLVE THIS PROBLEM

Dear team The electricity supply in Old fazilka road-Abohar area abohar is not working since 3 am night.No body visited to get the supply ok. Plz do the needful asap as we being the residents are facing lot of problems. The private Co people who have contract are not listening. Plz do the needful and get the supply of.

I would like to inform you that I had paid my previous bill of Rs. 2490 for bill cycle 04/3 on 01/11/2014. Transaction no. for same is 6881204. But now I have recieved new bill and amount of previous bill 2490 with late fee has been added in it. So request you, kindly correct my bill in your system and reissue me new bill with correction. My account no. is T63ML632442Y.

bill paid for a/c no- e21cb030527k, pardhan SDP collage ludhiana for rs 3440/-by net banking on dt 16/12/2014, wide receipt no - 7592619, but receipt not generated and bill status was also not updated, so please send receipt or send payment back to my bank account.

from today[protected], electricity of my house is fluctuates continously. So that i am requested to pspcl authority to check the power suppy of my area. thanks Robin Kataria S/o Roshan Lal Kataria Alamshah Road, Baba ramdev colony, st. no.2, fazilka(punjab) mob. [protected]

I Harjinderpal singh resident of h.no. 1214, phase 3b2, mohali request you to rectify the low voltage problem since[protected] afternoon thanks, harjinderpal singh h.no.1214, phase 3b2, mohali mobile [protected] E mail [protected]@gmail.com

My complaint is regarding the installation of electricity meter Pole at wrong place . As I post the complaint yesterday the process of installation of electricity poles is under process. The poles are not installed at proper place at the approach of street resident. Assistent JE is demanding bribe to install the poles at proper place .Please take required corrective action and action against responsible authorities. My meter no is CR 33/0416. Anand Sarup Garg Baba bhai mool Chand colony Collage road Sunam Distt sangrur (pb) Mob no [protected]

Respected sir, I am Anand Sarup Garg resident of Sunam Distt sangrur (pb). My complaint is regarding the wrong installation of electricity pole. Installation of poles is under process but poles are not installed at proper place at proper at the approach of street resident. Please take Required corrective action and action against responsible authorities . My meter no is CR 33/0416. Address : baba bhai mool Chand colony, collage road Sunam You can see in picture . My no is [protected]

My a/c num with pspcl b11bt00091p it is temporary connection, my connection was disconnected by pspcl in sep 14 when my permanent connection was connected, but department charging me minimum bill for two meters, even that meter is at pspcl office how this can be justify . Many times go to pspcl office but no one helping to resolve the issue . My contact number is. [protected]

R/sir,

Myself Dheeraj Narang and MY Saving Bank A/c No. is [protected] at PNB Bank, Prem Nagar, Batala
Branch, distt Gurdaspur.

PSPCL A/C NO. is G12BF220949N.

Online PSPCL electercity bill payment transaction of rs.3128.83 was failed on 28/11/2014
at 14:39 P.M. But still rs. 3128.83 was debited from my saving account no. [protected] .
Kindly refund my rs. 3128.83 as the Online Bill payment transaction was failed.

I shall be very thankfull to you for this.

Yours Truly,

Dheeraj Narang
Account No. G12BF220949N
Saving Bank A/c No. [protected]
PNB BANK, PREM NAGAR, BATALA BRANCH
(M[protected]

Dear sir, I have deposited my electricity bill amount of Rs.1450 online yesterday i.e. 2nd Dec 2014. My money has been debited from my bank account, however, I have not received any receipt and received an error. I am attaching the screen shot from my bank net banking mentioning the reference number for the transaction. Kindly look into this. You could contact me on [protected]@gmail.com Electricity bill account no. Z74GT742114Y Many...