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Rana Motors Complaints & Reviews

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Last updated Jan 29, 2024
Complaints 83
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+91 11 4170 7777
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Rana Motors Head Office Address

A-2/7, Safdarjung Enclave
New Delhi
New Delhi District
Delhi
India
110029

Rana Motors reviews & complaints page 4

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M
Mohit Khullar
from Gurgaon, Haryana
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Deficient services

Address:New Delhi, Delhi, 110033

I purchased alto k10 car no dl1cv9934 on 4th feb 2017. It met with an accident on 7th may 2017 and on the same day it was transported at rana motors workshop rajasthan udyog nagar delhi workshop. As the car was fully insured by bajaj allianz. The workshop manager bhupinder kaushik assured us that it would be repaired within one month. No receiving was given to us, we were not informed when the inspection was done, no estimated bill was given...
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9
9871897788
from Gurgaon, Haryana
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Non issuing of temporary rc for new vehicle

Address:Gurgaon, Haryana, 122011

Me shyamal srimani

Sharing the bitter experience had with
Maruti dealer:- rana motors pvt. Ltd.

Due to non providing of temporary rc with vehicle, got harassed and penalty
By the police persons.
Dl1tay 4165 maruti dezire, took delivery from rana motor at iffco chowk, gurgaon
Worse part of delivery team that they didn't given rc with the kit but
Pr person confirmed that everything...
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C
CN Maurya
from Delhi, Delhi
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After service my car not properly working

Address:Gurgaon, Haryana, 120001

Dear rana moters,
I was do our ecco care service at 2 april_2017 in (Qila no. 8/2. Mustakil no. 25, sector-17-18, dividing road, gurgaon, haryana - 120001.) by service advisor neeraj kumar - [protected], they have charge 18000, but after service my car creat more issue com pair than earlier service i was do service for solving issue but here create self start issue after service, i inform about this issue but they not solve my issue...
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Address:122001
Website:[email protected]

Sir, i have purchased a second hand car from your elite organisation bearing no-dl3cbf9695 during september 2016. at the time of my purchase it has been documentally declared that, the paper of the vehicle will be handed over to me within 02 months (60 days) from the date of purchase, after changing of the ownership. however, inspite of lapse of almost 04 months from the date of the purchase neither the ownership has been chaged nor any rc...
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H
Harish Kumar Mann
from Gurgaon, Haryana
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Not providing permanent number

Address:110046

Its been approx. 50 days since I purchased new maruti dzire from rana motors iffco chowk. but I have not been provided with permanent number for the same.. I am always following up with the sales team of the showroom but from their part it seems only sale was important as they never give me update about the same it seemss they are not concerned. Always giving one or the other reason for the delay. Also my car is standing with them since 22nd...
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G
g123aqua
from New Delhi, Delhi
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Front glass crack while servicing

Address:122001
Website:www.ranamotors.co.in

Dear sir,

I have placed wagonr car for service in rana motors two weeks back and the executive picked my car from my home and returned back after its service.
When i checked the car, there is a small crack in the front glass which i immediately informed to the customer care/reception of rana motors at[protected] and after next two days i received a call from reception regarding note down of my query and again after...
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Y
yogi271982
from Delhi, Delhi
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Maruti swift car (DL1CN 7103) damage during pick and drop

Address:110084

Dear Sir,
I have book my swift car DL1CN7103 on 11 dec 2016. one of rana motor person picked my car and drop it after service after 6 pm. Rana motor service adviser forced me to net banking payment but i want a credit card swipe. next day i will checked my car front in bottom side was damage.
please do something regarding this issue.

Thanks
Yogender...
+2 photos
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H
Harpreet Khurana Ahluwalia
from Gurgaon, Haryana
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Bad service car damage and no response

Address:110017
Website:Maruti.co.in

I sent my car for routine service to Rana motors on 28th oct and from the time car came back it is giving overheating problem which upon showing company said that was since coolant had leaked but despite checking car twice the problem persists time and again my car has been taken to service centre and each time they say that they have cleaned the coolant refilled the same but problem persists I tried contacting Mr Dinesh Arora but he never...
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V
Vivek Kumar Rathi
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Regarding fuel pump

Address:New Delhi, Delhi, 110019

I baught a Dzire Lxi from Rana Motors Pvt Ltd Safdarjung Enclave in month of June, but till now i haven't face any problem regarding sales and any kind of issue, but for the past 2 days i was facing some problem and i went to rana motors Okhla service centre, and they told me that there is technical problem in Fuel Pump. but they are not willing to change it as they are saying that i have to pay for that why so pls look into the matter as...
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H
Himver
from Delhi, Delhi
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Poor Service and high cost.

Address:Gurgaon, Haryana, 122001
Website:www.ranamotors.co.in

2 weeks back I went to RANA motors Gurgaon service center for the servicing and major problem was 2nd gear slip . Really shocked to get the bill of 25800 ruppees and even after that the fault was not corrected for my complaint of 2nd gear slip ( Model Maruti Ritz) . Once reported that the problem still exists the service advisor told to change one more part later since the problem was not resolved. These hit and trial methods are not expected...
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Address:New Delhi, Delhi, 110025
Website:ranamotors

Dear team,
Its very horrific to be a customer of rana motors, since booking i have not recd the extra amount of approx 1500/- as committed by your show room team.
Very sad to say that rana motors-safdarjung people have cheated me on paper, for subject line car number.

On the other hand, services are third class as you people only take money and gives no satisfaction to your customer, i have complaint the same...
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S
Scanf
from Bengaluru, Karnataka
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Reg servicing/repair

Address:New Delhi, Delhi, 110022

I go there thrice for servicing and once for change for front glass of my car No DL8C AM1734 and every time I disappointed, erery time they damaged/ create more problem to my car, and when ever I informed them they advice me to bring my car there. My residence is near about 15kms from the service centre, so going there means covering a distance of 30 kms. I need to go there 2 times for changing my windshield but the problem is still with...
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Address:Gurgaon, Haryana

To,

Rana motors pvt ltd
Plot no 60 idc opp sec -14
Maharauli road, gurgoan


Complaint for poor paid service provided under mcp (Maintenance cost protect) launch by muruti suzuki company as told by rana motor workshop staff and to get refund full paid amount


Dear sir/madam,

I mahendra singh called by rana motor workshop over phone several time after...
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V
Vinee Joy
from Mumbai, Maharashtra
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Wagon r service complaint

Address:New Delhi, Delhi, 110033

Hi all,
I want to share some facts about rana motors gt karnal road service centre.
On 21st april, i had given my wagon r lxi for service.Whole day the car was in the workshop & in the evening the service driver parked the car in the parking area.That day, i have checked, everything was fine with the car & all my problems were seem to be resolved.I paid rs 7800 for the service.
But on the very third day, i.E 23 rd april,...
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P
pankajgarg80
from Delhi, Delhi
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Reversal of booking amount

Address:New Delhi, Delhi

We have booked MARUTI WAGON R VXI in BAKER CHOCLATE . Earlier they maintained to give delivery in 7 day but due to unavailblity they asked for 15 days which is fair enough. However I need it on for oacassion so again requested them for std 1 week delivery still they dnt have car in desired color. Finally asked my cancellation, to all my suprise they are ready with car in 2 days. Finally put mail, sms, hard copy to RANA MOTORS on 7 august...
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S
Srinivas Varanasi
from Muhammadabad, Uttar Pradesh
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Lying to do bookings !!

Address:New Delhi, Delhi

I booked a Maruti Suzuki Celerio Zxi AGS more than a month back. I was told the delivery is late and can take upto one and a half month. About 4 days back somebody called up claiming from Rana Motors and said that no fixed time for delivery could be given and anything upto six months was possible. Working in the corporate sector I have seen some good companies going downhill, but this kind of a committment is ridiculous. Can somebody in...
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H
hemraj singh Sattawan
from Mumbai, Maharashtra
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compliant regarding poor quality of service

Address:New Delhi, Delhi

Dear Sir/Madam, With reference to above subject the details are as follows. 1. My WagonR car DL3CBS5536 serviced on 05/06/2015 vide bill invoice no- BR15003557 at wazirpur industrial area workshop. 2.Normal service of my car cost me Rs.10214/- without any major part change in service. 3.Before i send my car for service i never feel smell of petrol while using AC nor without AC.But after the service there is strong petrol...
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Y
yadavaman.feb
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rana Motors (Gurgaon) never attend customer's complaint , always neglect their responsibility.

Address:New Delhi, Delhi

hii, Rana Motors Maruti Authorised Service Station and workshop in Dinesh Jain complex, NH-8, (Near Rajiv Chowk) Gurgaon. I gave my new Swift car for free first service on 6-September 2014. I told them that there is some problem with my car and a light is continuously blinking and some times remained off whenever i drive my car. they washed my car and then they diagnosed it and found that there was an faulty V.VT Valve in my car and...
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M
meljos84
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

manufacturing fault

Address:South Delhi, Delhi

I bought a new wagon R CNG and after just 4days, two of its tyres busted. The tyres had a valve problem. They are apollo tyres. Because of the valve the tyres losing air and the running car went down which resulted in tyre bursting. Went to Rana motors and explained to them the scenario and said that you people gave a defected car but they were trying to wash their hands rather than helping the client. Does anybody tire the tyres after just...
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R
Rajat Dewan
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service

Address:New Delhi, Delhi

I have got my Car service from Rana Motors on 24 April 2011; cash memo no BC1101088; they dint wash the car properly; vaccum was also not done properly.Service Executives are only concerned someone should get a underbody teflon coating or synthetic engine oil instead of normal oil. Service executives are very rude. There is no customer satisfaction at Rana Motors.my email is [protected]@insurancedelhi.com...
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