Reliance Communications Complaints & Reviews

Our broadband suddenly stopped working( just 12 days after my new connection, i took the connection from 9th of april ) and we approached their customer care department: following are the observations/ experiences with them

1- call them on their no[protected] and you will see that the average time to pick up calls for them is 15 minutes, and this is how they would want to engage with their customers ( i actually thought of...

My reliance gsm no. [protected],
At the time of porting my number from vodafone to reliance gsm, they confirmed me that i can make unlimited calls either local or national. There will be no limit on calling.
Now they are saying that my number is using commercially because i am making so many calls and without informing me they are going to migrate my plan from jalsa1198 to jalsa699 having a calling limit of only 4000 minutes.br...

We were user of number [protected]. It was initially pre-paid data connection, upon which reliance used to call daily to ask for converting it to post-paid and offering various things. I got it converted to postpaid plan.

It worked for a few months, while giving much lesser speed compared to promised yet i managed. A few weeks back the device stopped working entirely.

Now they keep calling me to pay the bill,...

Hello,

I have a complain regarding your services. I made a complaint on customer care for slow speed and they did nothing, only closed the complain, marked as resolved. On customer care, I have to wait for 10 minutes to talk to any guy. Really not happy at all. Also, letting all guys, dont ever use reliance broadband...their customer service is very poor and non-responsive.

Here is the complain no. :[protected],...

Sriman ji Spl offer nhi lagrha he
[protected] is no. par
kya koi offer lag sakta he ya compny change kardu plz reply my no. [protected]
ya gmail. par
add.
[protected]@gmail.com
ya whatsapp par no.
+91 [protected]
ya fb. par
fab name
Mubassir Aalam kulheri...
plz reply me...

Sir
My reliance no is [protected] i m from maharashtra im live in rajapur dist ratnagiri 416702
I have problem in reliance internet is not operating in this location last 3 months and customer care are not work pls start the internet fast on my location
Sir customer care no also not call for reply me always talking major issue but not solved last 3 months so pls sir take action fast and start the internet on my locationbr...

Dear Sir, We are facing serious network and connection issue in mayur colony, kothrud, pune - 411038. My mobile no is : [protected](Reliance GSM) There is no network in the area of around 300 meters so we are not able to make calls or recieve calls and not even able to connect to data connection. The request number lodges in reliance communication is[protected] which should have been resolved by 05/04/2016, but has not been resolved yet. The...

I have a reliance number [protected] which i was using on an meid registered handset past 5 years. Recently on 30th march i visited reliance world near marathalli junction to transfer my number [protected] to a sim. Gadiel ventures no13, survey no. 28, r j garden, outer ring road, next to airtel office, marathalli. While retaining the number on sim card they set my working handset with rsn a100001ae7dc89 as damaged in the system preventing...

Hello,

Reliance communication had falsely implicated me for using broadband connection and has started sending me bills worth few thousand rupees.
I had only applied for a connection but no installation was ever done nor any infrastructure was setup on my premises.
However, reliance agents did not budge and sent me a lok adalat notice. I went to the court and explained them the scenario. The court ordered that...

I have recharged my Reliance CDMA mobile with Rs. 111, my available balance was 110.57(Rs.36.48 core +Rs. 74.09 promo) after making a call for 00:01:07 charging Rs. 2/- it shows main balance Rs.37.48. The problem is I can not reach any customer care executive whom I can communicate to resolve the matter. I can not give my personal number anywhere. I tried to call customer care in *333 or 198 but there were no option to go directly to customer...

Reliance is a completely fraud company.my name is kartik kumar .I have reliance advance rental plan of reliance .ealier I was not getting connection but when I complained about this I was just provided connection with 0kbps speed.
They think that their customers are fool.I am a CS engineer i know about connection you bloody company. No received packets are shown in connection .only sent packets are shown.
My netconnect number...

Failure in providing services and unhelpful customercareHi Team, I am undergoing through a dilemma that shall I continue with the services provide by Reliance or not. My dongle no. is [protected]. My billing cycle is from 5th of every month to 4th of the following month. Last month I faced an issue that my device stopped receiving PRO 3 signal from 5th of March(start of billing cycle). After several calls and days the issue got resolved. But...

I am a loyal customer of reliance since ten years .. with several prepaid, postpaid and broadband connections however my broadband connection id[protected] is got disconnected today .. without any prior call or intimation .. today is due date of my bill ... just want to get the explanation from you that how come you can disconnect the connection before due date... i am free to pay till due date whenever i want to ... and possibly after...

I wanted to cancel the prepaid internet broadband connection as soon as possible. Not getting any response from customer care.Its useless too could hardly use 1-2 hrs a day.. Im shifting cancel asap..Since im not getting a favourable response from the customer support im posting here...I dont want to pay for connection without using it...That to when the net speed is like snail...I hope some representative see this and take the concerned...

Last night i recharged with Rs 110 then activated 100 MB daily data @ Rs 9 four times.I should have 110-36= 74 rupees or more . but I have just Rs 21. When called the customer care service the representative said you have been charged with Rs 60 for value added services (which i never activated) and i don't have any information about this i am transferring this call where you cal get info. the call was never transferred. and now when i call...

I want to register my complain against your Senior MIS Executive Sudama Kumar for misguiding the customer. As my bill was pending of Rs. 1329/- against number [protected] in the name of Naresh Kumar because unnecessary they were charging late payment fees & with various calls to customer care centre they were not waive the charges so finally I decided not to pay the bill till they waive the charges. But on 30th March, 2016 I had received the...

From your reliance mobile no. [protected] fraudulent sms received by me as follows:
"your mobile no. Has got 3 crore 35 lakh ruppes from chevrolet car company uk. To get funds send name, mobile no, age, occup, addres to, [protected]@hotmail.com"
Please let me know of your action report within 7 days.
May i send otherwise my queries by rti act.
Thanks....

I had reliance broadband internet connection, my id was[protected].
I have paid my bill for the month of january 2016 ( which have to pay in advance for that month) via cheque at reliance franchise at sharanpur road, nashik branch. But after some days they suspended my internet connection saying that i have not paid bill. I sent them so many emails with an attachment of cheque photograph and all other details and made calls to...

Hi good evening sir,
My name is ahmed.
My contact number is [protected]
Yesterday i.E[protected] i have checked the offer by using *129# and i have
Got the full talk time offer for rs 50/- then instantly i.E on 9:00am i
Have recharged with it but i have received only 40/-. Moreover i have
Taken screenshots of that and i have attached with this mail.

After 6 hours i have contacted with...

I have been using reliance from 3 years and i have many problems with wrong deduction of balance from my account.

I have observed this and gave a complaint to customer care and they would say, it has happened due to technical issues and we regret the inconvenience caused to you and we will refund your amount is 24/48 hours.

We will not even receive a message for the wrong deductions/they simply deduct the balance.br...