StashFin Complaints & Reviews

I withdraw my availabile balance 30500 on 23/5/2022 on stashfin card balance deduct and Emi also set from your side
But no money credit in card
For that reason I complain and chat with your application provided assistant around 4-5 time but my ticket is till open no one give me single responce and and tried to call provided mobile number in application arround 25-30 times from also different my mobile number everyday but no one responded in call
Too much tourchring
Finally, if you are not interested to solve this issue and continue behaving badlly I decided to take legal action
What you do It's fraud...

Jun 29, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 29, 2022

StashFin Customer Care's response Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.

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I have load my card from my credit line amount of 13000. After this I have transferred to my Paytm wallet but transaction has failed. Still in my stashfin app bill payment is showing for pay. And money has not refunded to my card. I have mailed to stashfin and card related SBM bank for refund. They have not taken any action for this.

Jun 29, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 29, 2022

StashFin Customer Care's response Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.

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I loaded my stashfin credit line card from available limit. The transaction was successful. I received a text message and email for the confirmation of the same.But the amount has not been loaded in my card.But from available limit it has been deducted. I raised multiple tickets and has a chat with their customer care executive, but it was of no use.They just say that it will get resolved in 24 hrs.But it has already been more than 3 days.They are sending the notification for monthly emi payment but not disbursing the amount to my card. Complete fraud

Jul 7, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 29, 2022

StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.

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Address: Delhi

I have availed credit line card from Stashfin EMI schedule also generated bt after 48 hours waiting period still amount not disbursed in card. I have generated many tickets to customer care but no any reply. Ticket number 746132

May 31, 2022

Complaint marked as Resolved

My query resolved thank you

StashFin customer support has been notified about the posted complaint.

Verified Support

May 29, 2022

StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.

May 30, 2022

Updated by Rohit_184 Very poor service please do not apply for Stashfin credit card as they have cancelled my previous request of disbursement in card
This type of resolution they have provided
No proper resolution no proper response from customer care
Again I have tried to laoded my card from approved amount bt the results is same.
Very worst company

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Address: MUMBAI

Website: www.stashfin.com

Dear sir /
my name is rahul kumar thakur and my register email id is [protected]@gmail.Com and my register mobile numbe is [protected] in my cibil their show suit file but loan is closed in january month so kindly remove from cibil other wise fileda poice casie aginst this company

Jul 5, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 28, 2022

StashFin Customer Care's response Dear Customer, we hope your queries have been resolved over the call. Please don't hesitate to reach out to us for further assistance.

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I submitted a complaint before some days about the harrasment of stashfin recovery calls.This portal is showing me the problem has been resolved but it didn't happen.
Sir please resolve my complaine against Stashfin loan app.

Jul 7, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 28, 2022

StashFin Customer Care's response Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.

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I have taken a loan from you. I have paid all my dues including all penalties. I cannot also download my NOC which is shown in your application.
But you lodged suit filed in my CIBIL.
Please remove it immediately.

StashFin customer support has been notified about the posted complaint.

Verified Support

May 28, 2022

StashFin Customer Care's response Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.

Jun 01, 2022

Updated by Devan Singh Dear Stashfin how can I contact you
You did not respond to complaining mail or you don't provide any contact number
Your customer care number is only recorded voice

Jun 01, 2022

Updated by Devan Singh Please remove the suit filed against my CIBIL immediately because I have paid all dues 5 months earlier

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Loan amount didnot disbursed in my account and emi date is near about me,

Jul 4, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 28, 2022

StashFin Customer Care's response Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.

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I paid all amount and got noc but still shows suit field

Jul 4, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 28, 2022

StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.

Verified Support

May 28, 2022

StashFin Customer Care's response Dear Customer, we tried contacting you regarding your query, however, we were unable to reach you. Please provide us with an alternate number for further assistance.

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Website: stashfin.com

This company is fraud it's all number are fraud they send me loan amount of 30000 approved for credit line card but when i load amount in card then after 2 mins it shows your limit is used fully . How this will happen?

I applied loan on yesterday and it shows i used full limit and says me to pay emi on 6 jul both number this [protected] is asking for extension number, they are totally fraud, Please guys complain to Rbi email id: [protected]@rbi.org.in
or number 14440. They are totally fraud. They want to steal your money.

Jul 4, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 28, 2022

StashFin Customer Care's response Dear Customer, we tried contacting you regarding your query, however, we were unable to reach you. Please provide us with an alternate number for further assistance.

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Dear Stashfin team,
Sir my loan is for closure. But not received noc letter. Please noc send my Stashfin register email id.

Name : M Saravanan
DATE OF BIRTH : 04/05/1989
MOBILE : [protected]
GMAIL : [protected]@gmail.com

Jul 7, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 26, 2022

StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.

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I have tanken loan of amount -1500
I paid all due amount but in civil it's showing suitefile plz remove.
Loan I'd -2547845
From akiracapl

Jun 26, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 26, 2022

StashFin Customer Care's response Dear Customer, we tried contacting you regarding your query, however, we were unable to reach you. Please provide us with an alternate number for further assistance.

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I have transferred amount to account. Msg came as amount disbursed. And emi date. But till now amount not credited.

StashFin customer support has been notified about the posted complaint.

Verified Support

May 26, 2022

StashFin Customer Care's response Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.

May 29, 2022

Updated by Karthi86 On 24th may 2022 .I have transferred money from my card to my bank account . It came as disbursed rupees 8922 to my bank account and emi date initiated. But no money credited to my account. I mailed many times and raised tickets too. No response from ur side. Will I get my money or not. It has been 5 days. Either give money or cancel loan.

May 29, 2022

Updated by Karthi86 Cancel my loan or give money. No proper response from their side

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Hi Team,

Name : Hari Prasad
Registered Mobile Number : [protected]

I loaded my card with 16, 500 INR and loan amount is disbursed but the card balance is showing 169 INR old balance.

The new loaded amount is not reflecting in the card balance.

Please check this on priority i have been contacting support team with chat but still the issue not resolved

EMI dates are scheduled but still the loan amount is not in the card

Thanks

May 30, 2022

Complaint marked as Resolved

Thank you Consumer complaints and Stashfin for Resolving my issue

StashFin customer support has been notified about the posted complaint.

Verified Support

May 25, 2022

StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.

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H

Haree2408

from chennai, Tamil Nadu

May 25, 2022

Ticket Number raised for reference 745521

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Address: Mehrauli- Gurgaon Road, Sultanpur, New Delhi

I have loaded Rs. 22000 on my card on 22/05/2022 and I haven't get my balance on the card yet. I have raise ticket vide ID no. 744696 twice but haven't received any response from their end. I have been trying on their given numbers several times but they didn't give any response. Neither my query has been heard nor my balance got updated. It has been 48 hrs till now. They have made my EMIs which is to be paid but didn't provide any amount. Please do the necessary action regarding this as soon as possible.

StashFin customer support has been notified about the posted complaint.

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Loan amount got approved and i got a mail confirmation that my stashfin card was successfully disbursed with approved amount but still my card balance is low and card didnt get loaded, pls solve this soon.

StashFin customer support has been notified about the posted complaint.

Verified Support

May 24, 2022

StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.

May 26, 2022

Updated by Henrica How many days are you going to take to resolve this issue, its been 4 days now and any resolution will be provided in 24 to 48 hours but why is it taking so long?
I didnt even receive a call from your side?

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R

Rohit_184

from Mumbai, Maharashtra

May 28, 2022

Have u got your disbursal amount..???

Reply

Henrica's [Complaint's author] reply, May 28, 2022

Not yet, everyday a agent answers my query and asks to wait for 24 hours, today the same happened.

R

Rohit_184

from Mumbai, Maharashtra

May 28, 2022

Same situation going with me waiting period now over 4 days

Reply

Henrica's [Complaint's author] reply, May 28, 2022

Yes, amount is not loaded but the emi date has begun, whatr u going to do abt this?

R

Rohit_184

from Mumbai, Maharashtra

May 28, 2022

Will not pay any EMI till card get disbursed. If this not happen will complain in consumer forum

Reply

R

Rohit_184

from Mumbai, Maharashtra

May 30, 2022

Hey..they cancelled my credit card disbursal request.
What about yours..???

Reply

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Hey my name is gajendera Singh sisodiya it's been 1 week since i raised a lot of ticket but they didn't solve my problem I closed my loan in December 2021 but they didn't close it in cibil thats why I am facing problem in a loan with bank I need it urgent the bank need loan agreements and repayment latter (SOA)
I need it urgent

Jun 25, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 23, 2022

StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.

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Address: StashFin, Crc-2, 1St Floor, Khasra No. 337, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030.

Website: www.stashfin.com

I, Rahul Kumar Gautam, (Mobile No. [protected]) have account with StashFin App, I would like to inform you that my account got Credited with an unwanted Credit amount and now it is shown as bill amount in my Account.
Since, I have not requested for any Credit and neither any Credit is received in my Bank Account of Physical Card which I can /have use for my personal use, I request for closure of Credit Account with StashFin.

Jul 7, 2022

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

May 23, 2022

StashFin Customer Care's response Dear Customer, we tried contacting you regarding your query, however, we were unable to reach you. Please provide us with an alternate number for further assistance.

Verified Support

May 23, 2022

StashFin Customer Care's response Dear Customer, we hope your queries have been resolved over the call. Please don't hesitate to reach out to us for further assistance.

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Address: Delhi

Dear Akara Capital Team,

I have one outstanding amount showing in my cibil account statement since[protected]. I don't remember the loan details but can share with you my details to track in your files and share with me the outstanding balance with its clearing procedure.

Name - Sumit Seth
DOB - 11-Feb-1986
Mobile - [protected]
PAN - FRPPS4715F
Loan Account - XXXX0041
Amount reflecting in Cibil - Rs. 626

Please provide me with a pre-closure letter & the medium to pay this outstanding amount to get the foreclosure done.
Waiting for your reply on the same with urgent priority please.

--
Regards,

Sumit Seth

StashFin customer support has been notified about the posted complaint.

Verified Support

May 23, 2022

StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.

Jun 01, 2022

Updated by sbmsumit Dear Team,
I have downloaded my full CIBIL report as requested by StashFin executive.
a/c no. AKAEMI00041

Sumit Seth
[protected]

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Hi Team,

Loan account/id 54955044 which is closed as of now and the last emi date was 2-Apr-2022 and amount 4711 is also deducted as per my bank statement to AKARA CAPITAL.

Ii have paid all the EMI's on time as on 2-Apr-2022 (last emi) also the loan is closed as per the scheduled emi for 12 months.

Am receiving repeatedly calls from stashfin collection department though i have told several times and also have shared my latest 2 months bank statement these guys are harassing me for no reason.

i have even mailed to their grievance and legal back end team till date no response on those emails.

I request someone superiors to look into this matter and solve asap

i have all the screenshots and call recording whenever i have spoken to customer service team and shared the details with them.

StashFin customer support has been notified about the posted complaint.

Verified Support

May 21, 2022

StashFin Customer Care's response Dear Customer, we tried contacting you regarding your query, however, we were unable to reach you. Please provide us with an alternate number for further assistance.

May 24, 2022

Updated by Imran2505 You can reach me on [protected]
Before calling me I request you to check all the emails send to grievance.[protected]@stashfin.com and legal.[protected]@stashfin.com also 2months bank statement for the month of Mar and April 2022 send to murgesh Tarun over char. Refer all these documents and call.. as inwould need solution for this not explanation

Call my anytime after 11 am

StashFin Complaints & Reviews

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StashFin reviews & complaints page 22

Available balance deduct but not credited in card

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Refund against failed transaction

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Amount not loaded to card but debited from limit

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Amount not disbursed in card

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Regarding noc

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I'm complaining about the stashfin app

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Suit filed correction in CIBIL

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Amount didnot disbursed in account

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Clear my suit field

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Amount disbursed but not yet received in credit line card

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NOC update

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I paid loan-please remove suit filed

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Amount not credited to account

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Card not loaded with loan amount disbursed

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Amount loaded to card but balance not updated on card

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Loan amount approved but not reflecting on my card

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Repayment schedule and loan agreements

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Request for closure of unwanted Credit Amount on StashFin App

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Foreclosure of Loan account ####0041

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EMI deducted from my account not reflecting in stashfin statement

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