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StashFin Complaints & Reviews

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Updated: Jan 23, 2026
Complaints 1303
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754
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StashFin reviews & complaints page 25

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L
Lakhan Kumar Sarkar
Apr 17, 2022
Resolved
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Address: 58 Arjun Nagar 1st Floor, , Kotla Mubarakpur New Delhi, Delhi - 110001 Phone NO. +91 11 47848400

COMPLAINT AGAINST -
Akara Capital Advisors Private Limited (STASHFIN) (www.stashfin.com)
Address: 58 Arjun Nagar 1st Floor, , Kotla Mubarakpur
New Delhi, Delhi - 110001
Phone NO. +[protected]
Email : [protected]@akaracap.com
CIN : U74110DL2016PTC290970

The following points may be considered:
1. I didn't take any kind of loan from the Company i.e. StashFin (Akara Capital Advisors Pvt Ltd). However, in the CIBIL Report it is showing an amount of Rs. 11, 799 is showing as outstanding for payment.
1. It is noticed from the report that there is not mentioned any personal details except first name of the lender.
2. Moreover, the address and phone/contact no. which is mentioned in the Cibil report is completely incorrect and not mine.
3. If the account would have of mine, then the financial institution should have contacted with me for payment of any kind of outstanding amount/loan, but neither they communicated nor any intimation provided for payment.
So, in view of this, it is clear that the account is not mine and the account may be deleted from the CIBIL report.
Further request to take strict action against the fake financial institution.
May 20, 2022
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2022
StashFin Customer Care's response
Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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    K
    Kuldip Katba
    Apr 16, 2022
    Resolved
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    Resolved

    I am also facing the same issue ERROR LOC 054 Kindly clear the issue.
    May 21, 2022
    Complaint marked as Resolved 
    StashFin customer support has been notified about the posted complaint.
    Verified Support
    Apr 18, 2022
    StashFin Customer Care's response
    Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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      R
      Raja Buxani
      Apr 16, 2022
      Resolved
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      Resolved

      High Rate of Penal Interest

      Address: Sadhu Vaswani Road

      Hi Team,

      Need help on the Loan taken from Stasfin.
      I took loan of 1, 00, 000 in December 2020. It was for a period of 15 months.
      Due to COVID 19 situation, I have been struggling to make payments.
      A line of credit of 1, 00, 000 was issued. I used the line of credit, until I miss 2 months payment due to famiy crsis in August 2021.

      I was being harassed constantly for 2 months, I was promised...
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      MD DILRAJA AHMAD
      Apr 15, 2022
      Resolved
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      Resolved

      Sir Mera credit limit 20000 hazar tha mai sara payment kar diya hu dubara mera noc maang raha hai kya kare Sir plz help me
      May 20, 2022
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Verified Support
      Apr 18, 2022
      StashFin Customer Care's response
      Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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        N
        NISHANT SAIWAL
        Apr 14, 2022
        Resolved
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        Resolved

        My loan account is closed still my cibil report showing loan in the name of akara capital which provides loan from stashfin. It should be removed from my cibil as soon as possible.
        Name :- Nishant Saiwal
        Mob No. :- [protected]
        May 20, 2022
        Complaint marked as Resolved 
        StashFin customer support has been notified about the posted complaint.
        Verified Support
        Apr 15, 2022
        StashFin Customer Care's response
        Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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          D
          Dinesh1523
          Apr 14, 2022
          Resolved
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          Resolved

          Address: Delhi

          Sir m apane close account ki statement maang raha hu lakin meare ko statment nahi di ja rahi m ek foji hu sir bank m loan k leaye gaya to meare ko bola gaya ki aap stashfin ki statement leaker aayo sir ab company statment nahi de rahi maine bahut jayada ticket raise kr chuka hu lakin koi replay nahi aaya 24 hours se jayada ho chuka h chat keaya to bol rahe h ki hamare pass statment nahi h
          May 18, 2022
          Complaint marked as Resolved 
          StashFin customer support has been notified about the posted complaint.
          Verified Support
          Apr 14, 2022
          StashFin Customer Care's response
          Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
          Apr 14, 2022
          Updated by Dinesh1523
          Sir stashfin vale contact hi nahibkr rahe h bahuat tickets raise kr chuka hu or maine koi bhi 25000 ka loan nahi leaya tha lakin cibil m 25000 ka dikha raha h
          Verified Support
          Apr 15, 2022
          StashFin Customer Care's response
          Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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            S
            shriram pitlewad
            Apr 14, 2022
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            Resolved

            Address: At. Post betmogra

            Plz sir my cibil account show your loan my paid your account
            Show over due
            May 20, 2022
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            Verified Support
            Apr 14, 2022
            StashFin Customer Care's response
            Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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              T
              Taresh1234
              Apr 14, 2022
              Resolved
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              Resolved

              I have logged so many mails and complained to close my loan entry in Cibil from last 4 months, Stashfin/Akarcaptial not doing anything .

              I have no overdue from last 4 month of stashfin card but still cibil showing 28000 as pending amount against akar capital account name.

              Kindly Close mark my loan in cibil and Cancel my card immediatly .
              May 15, 2022
              Complaint marked as Resolved 
              StashFin customer support has been notified about the posted complaint.
              Verified Support
              Apr 14, 2022
              StashFin Customer Care's response
              Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                R
                Ramchowdaryk66
                Apr 13, 2022
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                Resolved

                Hi i have taken loan from stashfin, due to some un avoidable cricumstances i missed my payment the loan amount is around 3240 i have agreed with them to pay with interest around 3900 with in 2 months time frame ... After missing for 7 months including agreed period the stashfin is asking me to pay 11, 500 by levying heavy interest rates and charges As of now when I came across this they asked me to pay only 4600 amount for closure of the loan they they will waive off all the charges and interest they said I asked them after closing the loan with stashfin will my account closed in the CIBIL report or not they replied as no and also they will not issue NOC document as well.Ifci want NOC document i have to pay 11, 550 so this way too much to get NOC have to pay 11, 550 for which I have taken loan is only 3240 with 7-8 months time frame the outstanding amount got thriple like 300% interest or charges what ever I asked them at what rate the Interest is being charged on the principal amount and what are charges levied by them how the outstanding amount got Accumulated by 300% with in 7-8 months which not even 1 year I asked them the breakup of the current outstanding due and they are not giving proper reply or not saying anything for these questions they saying pay full amount for NOC or go for settlement like that they are saying which is highly impossible on comparing the peer to peer industry norms there is no NBFC going through this type charges that too with in a year, please check in the below screenshot as well in my cibil report it's showing 3240 only and not 11, 550
                May 15, 2022
                Complaint marked as Resolved 
                StashFin customer support has been notified about the posted complaint.
                Verified Support
                Apr 14, 2022
                StashFin Customer Care's response
                Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                  C
                  CustomernameTeena
                  from Delhi, Delhi
                  Apr 13, 2022
                  Resolved
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                  Resolved

                  Address: J-281/16A, st. No. 6, 3rd slop, new usmanpur

                  I took loan from Stashfin and I already closed my loan last year but when I check my cibil score it shows as pending loan. Kindly close it from your end and issue my a NOC asap and get back to me.
                  Apr 13, 2022
                  Complaint marked as Resolved 
                  My loan is not close yet I have paid all my EMI's. Stashfin executives used to call me and threatened me many times and charged me extra also and now when I have paid all EMI's it still shown loan pending. Need to take an action against your company
                  StashFin customer support has been notified about the posted complaint.
                  Apr 13, 2022
                  Updated by CustomernameTeena
                  No action taken since long untill we take a strong action against your company.
                  Apr 13, 2022
                  Updated by CustomernameTeena
                  Without resolving my issue you mark my complaint as resolved. Very bad service
                  Verified Support
                  Apr 13, 2022
                  StashFin Customer Care's response
                  Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                    D
                    DeviTampu
                    from Ernakulam, Kerala
                    Apr 12, 2022
                    Resolved
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                    Resolved

                    Address: CRC -2 1st floor , Khaira no 337 , mehrauli, gurgaon rd .sulthanpur New Delhi Delhi 110030

                    I am unable to load and use my StashFin card, it says “upload NOC for the recently closed loans”I requested NOC and said it’s mailed to me but I haven’t received it yet. Then there is no option or instructions in the app am able to see to upload the NOC . Chat service is so poor. And there is no call customer service it’s just IVR . Then how to get the issue resolved? No updates on mail as well.. it’s really disappointing.
                    My application number for one of the loans is : SEDT[protected]

                    Please give me a call so that this issue can be resolved asap
                    May 19, 2022
                    Complaint marked as Resolved 
                    StashFin customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 13, 2022
                    StashFin Customer Care's response
                    Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                      J
                      Jithiinps
                      Apr 12, 2022
                      Resolved
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                      Resolved

                      Address: Jithin panickal house ernakulam salim rajan road gandhinagar

                      Iam apply a loan in older days in month October... Login procees fee iam sent to the company..after that In application two days still showing loan amount processing but in a day shows due date... But i didn't get any loan amount from this company...certainly a unknown person amout 250 in my account credited... I apply ₹5000 but didn't get money... The stashfin application shows ₹7283.repayment.. Didn't get money... Please help me sir
                      May 19, 2022
                      Complaint marked as Resolved 
                      StashFin customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 13, 2022
                      StashFin Customer Care's response
                      Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                        A
                        amritaganesh
                        Apr 12, 2022
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                        Resolved

                        Address: Jaynagar Majilpur

                        Sir, I have no full loan provide to me or credited my bank account but EMI schedule every month hit ECS schedule...
                        Contact since 4 months no response by call, email or customer care through Stashfin( Akara capital advisors Pvt Ltd).threat by legal notice of Advocate, myself Amrita Mondal/5041188, bcz huge people fraud by company.
                        May 19, 2022
                        Complaint marked as Resolved 
                        StashFin customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2022
                        StashFin Customer Care's response
                        Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                          R
                          Robot007
                          Apr 10, 2022
                          Resolved
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                          Resolved

                          Respected sir medum

                          Your loan amount already all amount paid but your system in my loan Acount active show and overdue amount show in my civil score and this effect my civil score so plz Chek your data and closed my overdue amount loan Acount because our side already amount paid successfully I given a loan Acount given so plz Chek and updates

                          Loan Acount No 5309009
                          Name Vishvajit Rameshkumar prajapati
                          Mobil registered [protected]

                          Plz I request you sir Medum plz updated and inform through call

                          Thank you
                          May 15, 2022
                          Complaint marked as Resolved 
                          StashFin customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 12, 2022
                          StashFin Customer Care's response
                          Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                            J
                            Joy mkd
                            from Palakkad, Kerala
                            Apr 7, 2022
                            Resolved
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                            Resolved

                            Address: Komberil, Mannarkkad
                            Website: [email protected]

                            Dear sir/Madam,
                            I am Joy Mathew, contact number: [protected].
                            I had settled my loan amount on 21th October 2021, but my loa status shows active, " suit filed", in my credit score, as it effects on my credit line. Please foreclose my loan id and giveme NOC through my e- mail id: [protected]@gmail.com.
                            Thanking you,
                            Your's faithfully
                            Joy Mathew
                            May 10, 2022
                            Complaint marked as Resolved 
                            StashFin customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 07, 2022
                            StashFin Customer Care's response
                            Dear Customer, we tried contacting you regarding your query, however, we were unable to reach you. Please provide us with an alternate number for further assistance.
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                              R
                              ranjanraut92
                              Apr 7, 2022
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                              Amazon gift card not received

                              I have redeem two gift card of Amazon but gift cards by stashcash are not received to my voucher section. Please send valid gift card no with pin....
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                              katu sansi
                              from jammu, Jammu and Kashmir
                              Apr 7, 2022
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                              Errors code 050

                              Errors code 050 resolved...
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                              A
                              Asuthosh
                              Apr 6, 2022
                              Resolved
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                              Resolved

                              Loan waiver

                              I got call for loan payment...they told waiver option is available... pay only the amount which u took remaining late payment charges will be waived off and loan will be closed...loan amount was 9740 rs...so I paid loan amount of 9800 rs...but still waiver as not been done and loan is still open why... please proceed waiver and close the loan......
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                              A
                              Anish.sharma_13
                              from Chandigarh, Chandigarh
                              Apr 6, 2022
                              Resolved
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                              Resolved

                              I took a loan from Stashfin, at that time EMI plan and the interest rate was projected on the app now I am being charged 500 more interest. I tried calling Stashfin, but there is no customer care all they show is FAQ, I register a complaint about a callback but I have not received any since last 2 weeks
                              May 9, 2022
                              Complaint marked as Resolved 
                              StashFin customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 07, 2022
                              StashFin Customer Care's response
                              Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
                              Dear Stashfin Customer care, I've tried several times but I have not received any response from your team,
                              Could you please contact me at [protected]@gmail.com. I don't want to disclose my further details here. Please contact me or at least provide me with any authority's contact number.
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                                U
                                Uttam sarkarg
                                Apr 3, 2022
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                                Call now 73,0,219,651,6 help service support inquiryig

                                Vdbxcbbcchch...
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