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Updated: Sep 8, 2025
Complaints 1293
Resolved
748
Unresolved
545
Good! StashFin values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that StashFin step up their efforts to fully resolve all complaints 👍
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StashFin reviews & complaints page 25

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D
DeviTampu
from Ernakulam, Kerala
Apr 12, 2022
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Address: CRC -2 1st floor , Khaira no 337 , mehrauli, gurgaon rd .sulthanpur New Delhi Delhi 110030

I am unable to load and use my StashFin card, it says “upload NOC for the recently closed loans”I requested NOC and said it’s mailed to me but I haven’t received it yet. Then there is no option or instructions in the app am able to see to upload the NOC . Chat service is so poor. And there is no call customer service it’s just IVR . Then how to get the issue resolved? No updates on mail as well.. it’s really disappointing.
My application number for one of the loans is : SEDT[protected]

Please give me a call so that this issue can be resolved asap
May 19, 2022
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2022
StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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    J
    Jithiinps
    Apr 12, 2022
    Resolved
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    Resolved

    Address: Jithin panickal house ernakulam salim rajan road gandhinagar

    Iam apply a loan in older days in month October... Login procees fee iam sent to the company..after that In application two days still showing loan amount processing but in a day shows due date... But i didn't get any loan amount from this company...certainly a unknown person amout 250 in my account credited... I apply ₹5000 but didn't get money... The stashfin application shows ₹7283.repayment.. Didn't get money... Please help me sir
    May 19, 2022
    Complaint marked as Resolved 
    StashFin customer support has been notified about the posted complaint.
    Verified Support
    Apr 13, 2022
    StashFin Customer Care's response     Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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      A
      amritaganesh
      Apr 12, 2022
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      Resolved

      Address: Jaynagar Majilpur

      Sir, I have no full loan provide to me or credited my bank account but EMI schedule every month hit ECS schedule...
      Contact since 4 months no response by call, email or customer care through Stashfin( Akara capital advisors Pvt Ltd).threat by legal notice of Advocate, myself Amrita Mondal/5041188, bcz huge people fraud by company.
      +1 photos
      May 19, 2022
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Verified Support
      Apr 13, 2022
      StashFin Customer Care's response       Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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        R
        Robot007
        Apr 10, 2022
        Resolved
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        Resolved

        Respected sir medum

        Your loan amount already all amount paid but your system in my loan Acount active show and overdue amount show in my civil score and this effect my civil score so plz Chek your data and closed my overdue amount loan Acount because our side already amount paid successfully I given a loan Acount given so plz Chek and updates

        Loan Acount No 5309009
        Name Vishvajit Rameshkumar prajapati
        Mobil registered [protected]

        Plz I request you sir Medum plz updated and inform through call

        Thank you
        May 15, 2022
        Complaint marked as Resolved 
        StashFin customer support has been notified about the posted complaint.
        Verified Support
        Apr 12, 2022
        StashFin Customer Care's response         Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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          J
          Joy mkd
          from Palakkad, Kerala
          Apr 7, 2022
          Resolved
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          Resolved

          Address: Komberil, Mannarkkad
          Website: [email protected]

          Dear sir/Madam,
          I am Joy Mathew, contact number: [protected].
          I had settled my loan amount on 21th October 2021, but my loa status shows active, " suit filed", in my credit score, as it effects on my credit line. Please foreclose my loan id and giveme NOC through my e- mail id: [protected]@gmail.com.
          Thanking you,
          Your's faithfully
          Joy Mathew
          +2 photos
          May 10, 2022
          Complaint marked as Resolved 
          StashFin customer support has been notified about the posted complaint.
          Verified Support
          Apr 07, 2022
          StashFin Customer Care's response           Dear Customer, we tried contacting you regarding your query, however, we were unable to reach you. Please provide us with an alternate number for further assistance.
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            R
            ranjanraut92
            Apr 7, 2022
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            Amazon gift card not received

            I have redeem two gift card of Amazon but gift cards by stashcash are not received to my voucher section. Please send valid gift card no with pin....
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            K
            katu sansi
            from jammu, Jammu and Kashmir
            Apr 7, 2022
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            Errors code 050

            Errors code 050 resolved...
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            A
            Asuthosh
            Apr 6, 2022
            Resolved
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            Resolved

            Loan waiver

            I got call for loan payment...they told waiver option is available... pay only the amount which u took remaining late payment charges will be waived off and loan will be closed...loan amount was 9740 rs...so I paid loan amount of 9800 rs...but still waiver as not been done and loan is still open why... please proceed waiver and close the loan......
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            A
            Anish.sharma_13
            from Chandigarh, Chandigarh
            Apr 6, 2022
            Resolved
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            Resolved

            I took a loan from Stashfin, at that time EMI plan and the interest rate was projected on the app now I am being charged 500 more interest. I tried calling Stashfin, but there is no customer care all they show is FAQ, I register a complaint about a callback but I have not received any since last 2 weeks
            May 9, 2022
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            Verified Support
            Apr 07, 2022
            StashFin Customer Care's response             Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
            View replies
            Dear Stashfin Customer care, I've tried several times but I have not received any response from your team,
            Could you please contact me at [protected]@gmail.com. I don't want to disclose my further details here. Please contact me or at least provide me with any authority's contact number.
            Reply
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              U
              Uttam sarkarg
              Apr 3, 2022
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              Call now 73,0,219,651,6 help service support inquiryig

              Vdbxcbbcchch...
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              S
              sheila pkumar
              from Bengaluru, Karnataka
              Apr 2, 2022
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              What is 050 error code

              Can't load the card r take money...
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              Y
              Yogesh9149
              from Palwal, Haryana
              Apr 1, 2022
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              Show suit filled in my all FOR Cibil report & also show overdue amount immediately

              Address: Vpo Alawalpur62 Teh & Distt palwal haryana 121102
              Website: www.stashfin.com

              Sir /madam
              I request you that I had taken loan from Stushfin App by Accra Capital Private Finance Limited in March 2020 and Closed by making payments but till now the company is showing "suit filed" and showing the overdue amount and still the loan account Still doing active show, Nine & no due certificates have also been taken by the company. So please solve this problem as soon as possible...
              +1 photos
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              H
              HARISH MOHINDRU
              Apr 1, 2022
              Resolved
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              Resolved

              Address: FLAT NO 807, A WING, 8TH FLOOR,ATHRAVA NAGARI 3,, BESA PIPLA ROAD,BESA

              I paid all my loans and why i am not able to use stasfin line. 60000 limit but i can not withdraw single 1000. i pay all emi on time . all loan clear. my cibil is 769. so what is your system policy i am not eligbile. bad service
              May 4, 2022
              Complaint marked as Resolved 
              StashFin customer support has been notified about the posted complaint.
              Verified Support
              Apr 03, 2022
              StashFin Customer Care's response               Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
              Verified Support
              Apr 03, 2022
              StashFin Customer Care's response               Dear Customer, we hope your queries have been resolved over the call. Please don't hesitate to reach out to us for further assistance.
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                R
                Rameshbhai Vankar
                from Ahmedabad, Gujarat
                Apr 1, 2022
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                Account close,give me NOC

                Address: Ahemdabad

                Dear sir i am paid all EMI om my mini lone, you confirm and give me NOC
                its due by my cibil score please sir...
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                P
                Pratik Lakhwani
                Mar 29, 2022
                Resolved
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                Resolved

                I have paid settlement amount but they have not given me NOC yet

                I took a loan from stashfin last year .
                I got a call from their executive on 25th this month .
                She was asking me to settle my loan for 10, 800/- . I agreed to pay the amount and I asked them to send me a mail that they are ready to settle my loan for 10, 800/- . And after receiving a mail I paid 10, 800 (the amount they were asking me to pay for settlement ) .
                They told me that I will get my NOC within 24 hrs after payment....
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                K
                Ketan Salunke
                Mar 27, 2022
                Resolved
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                Resolved

                Address: Pune

                Dear sir,
                I paid all loan clearly. But cobil show pending loan Akara capital. Please help me my mob is [protected]
                May 3, 2022
                Complaint marked as Resolved 
                StashFin customer support has been notified about the posted complaint.
                Verified Support
                Mar 29, 2022
                StashFin Customer Care's response                 Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
                View replies
                Dear Sir, i have cleared all loan payment but cibil shows loan is not disclosed yet .

                I had paid my all loan, four month ago.but cibil show loan is pending.. - Comment #4001015 - Image #0
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                  H
                  Hardik Gor
                  from Mumbai, Maharashtra
                  Mar 26, 2022
                  Resolved
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                  Resolved

                  I have already closed my loan and Stashfin issued me NOC for the same but loan is still reflecting in my cibil report due to that i am unable to apply loan from any bank. I am chasing stashfin for same but they are not resolving it.I am attaching my CIBil report and NOC provided by stashfin. Please take necessary action and remove these loans from my CIBIL.
                  MATURED LOAN ACCOUNT NO:-DMI[protected]
                  Email id:[protected]@gmail.com
                  Mobile no:-[protected].
                  +2 photos
                  May 3, 2022
                  Complaint marked as Resolved 
                  StashFin customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 27, 2022
                  StashFin Customer Care's response                   Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                    D
                    Debasish_Chatterjee1
                    from Vadodara, Gujarat
                    Mar 25, 2022
                    Resolved
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                    Resolved

                    Hi i am not able to add funds in my account or cards. Getting error LOC_ 050 I have sufficient funds in my account.
                    I have raised tickets regarding the same many times and requested call back but still I did not get any reply from your side. Contact no [protected]
                    +1 photos
                    Apr 27, 2022
                    Complaint marked as Resolved 
                    StashFin customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 27, 2022
                    StashFin Customer Care's response                     Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                      V
                      Vibhor Jund
                      from Noida, Uttar Pradesh
                      Mar 25, 2022
                      Resolved
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                      Resolved

                      Please close account associated with [protected], provide NOC since no charges pending, remove all my info including PAN Card and mobile number from StashFin database .
                      Apr 8, 2022
                      Complaint marked as Resolved 
                      No response from Stasfin, closing request .
                      StashFin customer support has been notified about the posted complaint.
                      View replies
                      This message is for public, who is calling me day and night to get help on closing their Stasfin account, please understand I am alike you a consumer and myself struggling for help, please stop calling me .
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                        S
                        Skull Chef
                        Mar 24, 2022
                        Resolved
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                        Resolved

                        Address: 219 new Jiwaji nagar near city garden thatipur

                        Hello ...
                        I my self Himanshu Pathak .. i m from Gwalior Madhya Pradesh .. i take the from stashfin 5000 ... And including intereste i submit all money in January..
                        So until now he didn't closed my loan . I don't know why allready 3 month before I diposit money .
                        They don't have any proper costumer number .. and inside the app there no option to check close Loan
                        +1 photos
                        May 4, 2022
                        Complaint marked as Resolved 
                        StashFin customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 25, 2022
                        StashFin Customer Care's response                         Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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