Sulekha.com Complaints & Reviews

Hi, it's been 10 days since we subscribed to sulekha's mpm which is the highest paid subscription. they promised 2nd position for our category and as expected we did not get the promised position instead we are ranked around 10th which is totally not acceptable. their whole customer support team are frauds and cheaters - they always promise to do end of the day and they give all silly reasons like they have holiday, busy with meetings as it's starting of the month and tech is not working since it's a weekend. they are just scammers - they are least bothered about you once the amount is paid. don't ever trust them. get everything done before you make the payment. they are now ignoring my calls and they totally reachable for any new number who contacts them for registration. [i tried calling them from other number and witnessed it]. don't trust them. no. 1 frauds.

My experience with ‪#‎SulekhaACorporateFraud‬ Sulekha.com Ahmedabad
‪#‎ConsumerForum‬ ‪#‎जागोग्राहक�...⇄ #
Dear Business owners Don't use sulekha as your marketing partner. They did not give any answer to you after taking money from you even after commit for service and clear refund policy.
check consumer complaints on http://www.consumercomplaints.in/?search=sulekha for sulekha. Still they work on the same money making company instead of a good service provider.
See my mail conversation with sulekha I didn't get answer of any mails.
____________________________________________________
Hi,
I did not get reply from yourside as per Abhi said yesterday that he or other Jaya Mam will call till 12 noon on 6th july 2016 or 3 email reminder to downgrade my package.
Pls. send me reply for that in reply this mail.
I also check ur site's refund policy that noted that you (sulekha) will process refund process within 24 hours after receive intimation from client.
Pls. process my account downgrade process and process my refund in 24 hours as per your commitment.
This is my 4th mail for reminder.
From,
Anand Shah
[protected]
-------- Original Message --------
Subject: Fwd: Regarding False commitment from sulekha employee
Date:[protected]:13
From: [protected]@webcenter.in
To: [protected]@sulekha.net
Cc: [protected]@sulekha.net, [protected]@sulekha.net, [protected]@Sulekha.net, [protected]@sulekha.net
Hi,
I did not get reply of 3 phone calls and 3 email reminder to downgrade my package. Pls. send me reply for that in reply this mail.
Pls. process my account downgrade process and process my refund in 24 hours as per your commintment.
From,
Anand Shah
[protected]
-------- Original Message --------
Subject: Fwd: Regarding False commitment from sulekha employee
Date:[protected]:17
From: [protected]@webcenter.in
To: [protected]@sulekha.net
Cc: [protected]@sulekha.net
-------- Original Message --------
Subject: Fwd: Regarding False commitment from sulekha employee
Date:[protected]:18
From: [protected]@webcenter.in
To: [protected]@sulekha.net
Cc: [protected]@sulekha.net
I did not get any reply of my email. Pls reply me...
-------- Original Message --------
Subject: Regarding False commitment from sulekha employee
Date:[protected]:58
From: [protected]@webcenter.in
To: [protected]@sulekha.net
Cc: [protected]@sulekha.net
Hi,
I listed my company at sulekha.com and mr. abhi committed me that if i don't want to continue service you will return payment any time without any question. Now he is force me to continue service and refuse to refund. Pls. listen our phone communication and his commitment.
https://www.youtube.com/watch?v=d642kpXieJQ
So, I request you to change my package back to old (about 5500- 25 leads or something) and refund the amount of package upgrade. I don't want to upgrade package any more.
I also send abhi a text massage for refund as per his instruction for refund process. Pls. see attache file of screenshot of that msg.
So request you to downgrade my package as per previouse plan and refund me back.
From,
Anand Shah
Asim Technologies
[protected]

Hi All,

There is a complaint against SULEKHA.COM regarding a wrong commitment against services.I have a small event company. Sulekha executive came & sold out their package of silver listing (12 April, 2016). They dont have our Major category of Revolving stages their executive said we create a category. At the time of activation conformation Sulekha executive said their is no category, we will create a keyword for this category. There is so much difference between keyword & Category. Now 3 months has been passed but their is no response from company side. So many times we gave a call to their customer care team but always they are saying we forward their complaint to branch you will get the revert. Now we are asking for refund past 2 months becoz there is no use of service season is off now . Kindly file a complaint against SULKEHA.COM & take action against this company.

Thanks
Shri Om Ntertainments

Sir,
A telecaller of your organisation Ms Suknaya called me several times for registering at Sulekha.com. I declined and express not to disturb me.But on 23rd Ms Sukanya called me and pray for the help for her family and asking me to give a cheque. i have given cheque to on condition that she will retun the cheque on 26th June and she will not encash. On continous followup she given lots of excuses on returning the cheque. Today morning i found that my cheque have been encashed at Rs. 7406/- in the name of Sulekha.com
Cheque detail are as under
Cheque no. 741137
Drawee Bank State Bank of Bikaner & Jaipur
Branch Park Street
date of encash 30/06/2016
Name of the person who fetch the cheque : Mr Victor Singh

Its pertinent to mention that, I have not given any details of me and my profession. I am a bank employee and not to commit any business.
I therefore request you to do the neccesary action so that, my money should be return to me at the earliest.

Regards

We have signed the contract on verbal terms as per sulekha staff - ms [censored]al, from mumbai branch. the contract was a simple renewal and which was given and committed with more benefits which we have already highlighted to her on official mail.
Sorry to mention that we have not yet got refund, its been almost more than 5 months now.
Hope to hear soon on my refund

Rgds
B dsouza

Asim technologies got a contract from sulekha. [protected] toll free number. Abhi. [protected] is the contact person. We have not received any business from sulekha and what ever calls we have received that are from other categories than we work in. We had also contacted the helpline from sulekha, they promised to arrange a call back from hindi talking team but did not do the needful.
Abhi introduse promise to get refund if i did not like service anytime. Also have recorded call from him. Now the sulekha team did not gave his no. And ask to call on toll free no. Only.

We request for a cancellation and refund.

Hello..
I am wasim shaikh
By recommendation of my friend i contacted sulekha
After that sulekha executive mr. Swapnil & mr. Yusuf called me continuously & contacted to invest in sulekha
Then mr. Yusuf had meeting with me
He explained me some plans..
And told me that sulekha has 250 leads per moth and and my money will not waste at sulekha we will provide you exelent services & a free banner on our website..
Then i have registered my bussiness hitech enterprises in paid listing contract on sulekha
And for that i paid 12000rs deposit for business listing on sulekha.
I provided that cheque to mr. Yusuf
After that the 3rd class service starts
No one responses quickly to listen my complaints
The contract was started after 1week and no documentation or recipt provided to me..
I had around 55 leads in 2 months
And this leads was also alrady attended by other persones..
When i am complaining for this
Then they telling me that your package is low rated and higher rated pakages will get leads first
This information was not provided me before i paying the cheque for sulekha
Now sins 1 month i am contacting to mr. Yusuf.. He was not getting my calls and after that also no callback
Then i contacted mr. Swapnil
And they both told me we will process for refund your money
Now after one month mr. Swapnil provided a call from head office
And then i had a conversation withe mr methew and he told me no refunds will be provided..
It means they got my money and fooled me

Sulekha has not refunded my deposit. No work was ever done by sulekha. It is hard to reach any responsible person. They do not respond to the emails or send standard reply that some one will get back to me and no one actually does.

Bad company to do business with. No business ethics.

I was never ever interested for any paid services by sulekha but they called many times and asked for one meeting with marketing executive. I agreed later on marketing executive visited and said that product cost is rs.4000/- but we do not/less presence in the area so can offer 75% discount and you have to pay online that will give you 2 more months free subscription in annual subscription. I have paid online but once he reached back to office started asking more money for annual subscription for which we are not ready. We want our hard earned money back. Every day calling them and writing several emails no response. Kindly, help in refund asap.

I am badly frustrate from reliance mobile service from last 11 days, i was user of vodafone from last 15 year, still i have never face this type of problem in vodaphone network, reliance spoke person miss tanya mam (Mobile no. [protected]) has forced me for port our vodafone mobile connection to reliance mobile connection, with plan of rs.699/- with unlimited std/local/roaming / 3g speed 1gb data & 2gb unlimited data, i was agree & submitted all required document with rs.300/-on dated 03.06.16. Now 16 days has been passed reliance team member is unable to connect my no. Moreover they have disconnected my existing vodafone connection without informing me. I have contacted several times to customer care no. & reliance team member there mobile no. Are [protected]/[protected]/[protected], mostly there mobile phone found switch off. Still no body has taken an action regarding the same.

I hope you will solve this problem as soon as possible. This mobile no. Is my official no. All official activity has been stopped due to this.
Awaiting your positive response earliest.
Regards,
Suresh joshi
Mo.-[protected] (Disconnected by reliance)
At present no.-[protected]

Sulekha is one of big company as every one knows, but there is reason behind this, its make his own employed fool and take money from them for one or 2year subscription and and give fraud leads to employed and making people fool,
I only wnt to say dont trurst on this company, i[censored] dont belived thn try it once and u r on my possition whr u only put review nothing else

I asked assistance from sulekha.com to provide me a company name that will
Repair my ac.

That company has taken 1200 rupees from me and did nothing and escape away.

The company name is saha refrigeration.

Address of that company is:
South sibachal, birati, kolkata-7000051

They did nothing with my ac, but demand that they has replace the ac purse like relay, capacitor, overload.
Finally they create odd position, taken the money from me and escape away.

The name of the person who id the fraudulent :rajesh saha.
Mobile no of that person is:[protected]|[protected].
Right now i am trying to connect him. But he is not picking up my phone.


Main culprit is sulekha.com as they provide the address of this type of company, who did the fraudulent.

My Complaint is Against Sulekha.com and its employee

Vaibhav Vadhiya| Sr.Client Relationship Manager | Mumbai | Sulekha.com |

201 –Gems Star Commercial Complex, Ramchandra Lane, Near Khawaaish Hotel, Malad (W) Mumbai – 400064.
Mobile: +91-[protected]. Email: [protected]@sulekha.net

I am a Chartered Accountant based in Navi Mumbai and I had subscribed to listing my firm on Sulekha.com for the Keyword "Chartered Accountant" on 20/08/2013. The executive who visited my office had given me promises that we will receive leads from Navi Mumbai area. But as it went on, I used to receive leads from Mumbai Area only. Very few or None of the leads were from Navi Mumbai Area. After that I decided not to subscribe to sulekha.com again.

For 2 years I received many calls from Sulekha.com as to why I have not renewed my account. I gave them the reason that I did not receive any leads from my area the last time i subscribed.

Then in May 2016, I received a call from Mr. Vaibhai from Sulekha.com. He asked me for the reason for not subscribing to Sulekha.com for such a long time. I conveyed him the reason that I did not receive leads from my area so I discontinued and I have no trust in Sulekha.com. Then Mr. Vaibhai told me that Sulekha.com has changed now and the leads are much more filtered.
He forced me to buy the subscription again ( as most of these sales people do). I had already told him that I need all my leads to be from Navi Mumbai Area only and I have a written proof of the same in my mails to him.

However, after 6-10 leads received to me, none of the were from Navi Mumbai Area, I called up Mr. Vaibhav to look into the matter.

he sent me the foll mail

"Dear Ankit,

Thanks for your mail.

Team is already working on same, thus there is some system error. As far as leads is concerned, it will get scrap those are irrelevant.

Request you to wait till next week. I'm mailing you the excel, kindly update & resend so I can forward it to my Chennai team for scrap.

Waiting for positive reply"


I sent him the excel file of all the leads but only 4 of them got scrapped those were job seekers. Rest all leads were left unscrapped.

Now when I am calling sulekha customer care or Mr. Vaibhav, they say we cannot do anything. There is no area mapping in the plan i subscribed.

They charged me Rs. 11000/- for 120 leads, none of them were from Mumbai.

This is the second time i have been on the other side of this fraud committed
by sulekha.com or its employees.

I want sulekha to take strict action againts Mr. Vaibhav who was so enthusiastic and eager to sell me the plan and now doesnt even picks my call.

Dear sir,
I mr. Satish singh is the proprietor of the global security force had ragistered our company with you since last three month i had done the contract with you on lead base. Mr. Navin sharma is your company sales manager (Mobile no. [protected]) had promised to give the rs 5000 flipkart voucher after signing the contract and one of your tele executive ms. Ashwini (Mobile no. [protected]) had make the call for sign the contract on same term but after signing the contract none of your executive pick up the phone.
So i request you that please look in to the matter and release the voucher earliest and inform your executives for not false commitment it's make bad impression to you.
Thanks
Satish singh
[protected]
Email id - [protected]@globalsecurityforce.In

To,
mr satya prabhakar,
(ceo)www.Sulekha .Com

mr sarang. Patil who is a fraudulent service provider, who was supposed to give leads for chartered accountant & home loans leads (from 5o lacs & above) but this fraudulent guy has not given the chartered accountant list & home loan leads provided from 1 lac to 5 lacs .Then after we have called him to give us a refund this guy provided a wrong email.Id... The email id provided was [protected]@sulekha.Net ... Now we want our rs. 5500 back so plz kindly refund

regards
kalyani shinde

Our company Vencom Infrastructure Pvt Ltd purchased a business leads package in the Month of April 2016 from Sulekha.com via their marketing personell namely Mr. Mohit and Mr. Sagar for an amount of Rs. 45, 000/-.
Till date we have not received any relevent leads with most users denying having a requirement, not answering or having requirements for services other than those we provide.
Upon submission of evidence of these low quality leads it was acknowledged by their customer service team that the enquiries being sent are indeed useless.
We have asked for a refund but till date nothing has been done about it. The sales reps Mr. Mohit and Mr. Sagar refuse to take our calls and their customer service team keeps telling us that we will get a call back from their refund team. No one has called us or emailed us regarding the same despite repeated follow ups.
Beware of these cheats, don't throw your hard earned money behind them.
If sulekha.com guys are reading this, I request them to refund our amount immediately.
Mr. Mohit [protected]
Mr. Sagar [protected]

Regards
Kabir Saraf
Managing Director
Vencom Infrastructure Pvt Ltd
Tel : [protected]

We were looking for Cook on Sulekha on 27th -MAY-2016 and Sulekha contacted us took the details of the requirement and sent us some details via SMS. Immediately we got a call from number - [protected], a lady who said her name was Akila calling from Maheswari services, Saidapet and she mentioned that she got my number and my requirement from sulekha. She said there was a person available Immediately near our area who fits our requirement. Today she brought a women and introduced here as the cook women who fits all our requirement and collected the amount Rs.5500 as the deposit / registration amount and immediately she said she will take xerox of the id proof of the cook women - voter-id, ration card and also the xerox of registration form which I filled from the shop nearby and give to the cook lady she brought and then both vanished never to return and not answering the phone call / sms.
I also see another consumer has faced similar situation using Sulekha for similar services and has made a complaint and consumer complaints

I got a mover and packer's reference from sulekha.com when i was moving from bangalore to gurgaon in the month of january 2016. The person promised me to deliver my luggage within a week (By 7th february 2016). But it has been 4 months now and there is no hope left. Whenever i call him, he abuses and talks inappropriately with me. I had registered a complaint with sulekha.com (They had featured this company in spite of all bad reviews for these many years), but no action from their end as well.
The company is called - real cargo movers and packers, yeshwanthpur bangalore
The contact number of the owner - [protected], [protected]

I was looking for baby care taker and contacted a consultancy available in the sulekha website.
Later I received a call from sulekha- [protected]and registered my number on 24th May 2016 for getting the services.

Later i started getting calls from many agencies that they have got my number from sulekha and i discussed with my requirement.
I got a call from a lady Ammul - [protected] from Maheswari services, who mentioned that she got my number and my requirement for maid from sulekha. She was ready to offer the service for half day in the timing which meets our requirement.
Ammul and a maid called nancy visited our house and confirmed the salary of Rs.4000 to be paid in advance as registration amount.

We filled up the agreement form and gave Rs.4000 to the agent lady Ammul as deposit/registration amount on 27th May 2016. Attached are the filled up agreement forms and visiting card provided by the agent.

She is supposed to send the service from today(ie 28th May 2016). No maid came to our house and the responses from the agent when we called her seem to be irregular and fake.
My personal number provided in sulekha has not been kept confidential and was shared to some fraudulent service(unauthorised or illegal service).. This agency is not listed in sulekha which they confirmed later in sulekha customer care.

Sulekha is not taking up the responsibility even when i called multiple times and register complaints through mail.
Can you make necessary actions to find out the personal data which has been leaked through sulekha to a fraudulent service who has cheated us Rs.4000. We are not sure if they may contact us through some other means or creates problems in future as they know our house/name details.

I request you to make a serious action on this as it is a big security issue for our life/valuables at home as well - as our phone no and address are available with criminals who has cheated us. This has to be treated as a serious complaint as the same things can happen to anyone and they can be cheated easily by sulekha and their fraud services. Since the number has been given only to sulekha and not any other online service providers, sulekha has to take responsibility of doing investigations and providing us a good solution.

Thanks,
Santhi

Omni health services got a contract from Sulekha . [protected] toll free number . Raza. [protected] is the contact perrson. we have not received any business from Sulekha and what ever calls we have received that are from outside station. we had also contacted the helpline from Sulekha, they promised to arrange a call back from Mumbai team but did not do the needful. we request for a cancellation and refund.

Ournumber is [protected]

I bought a package from sulekha for 71 leads. So far, i've got about 15 leads and all of them are fake. Upon raising a complaint, i got a call from a sulekha representative in charge of my account (Order id 242683). After letting him know that the services of sulekha were pathetic and needed drastic improvement, he started misbehaving on the phone. He stated that sulekha is busy managing accounts of big customers and customers like me, who bought a mere 10, 000 package can't expect the moon for such an amount. It got to the point that he started mocking my technical handicap.