Uninor / Telenor Complaints & Reviews

Dear sir,
i 30 rupees recharged my uninor mobile no. [protected] yesterday 9.30pm & i got sms your 30 rs.recharge successfully, but when i show uninor balance *222*2# but only 4 rupees in my account, so i call cust.care & talk with executive for wrong deduct my balance, so he told that hungama pack activate in your a/c, so deduct 30 amount, but i can't subscribe hungama pack & i don't operate any key of my mobile & i don't know what is the hungama pack, so why should this pack active in my phone & deduct 30 rs balance, so please give me reverse back my 30 rupees balance against this wrong deducted amount of this pack.
please don't cheat the customers like this type , please give me refund 30 rupees balance immediately .
i[censored] can't solved my genuine complaint , i complaint in consumer court against uninor.
so, please give me reverse 30rupees balance in my account properly against wrong deduction o[censored]ninor..
Please give a positive reply as soon as possible.
jigar joshi
[protected]

After several complaints regarding the unauthorized deduction from the balance amount from my mobile no-[protected], there is action on stopping the deduction the amount from balance. Again they deducted Rs 3/- from balance amount.Pl. look into this matter & solve the same.

Regards,
Lakshmikanta

My uninor sim card number is [protected]. In last few days some unwanted services are being activated by the company and my account balance is being reduced unknowingly. I wish that the company should stop such services and reimburse the money immediately and stop activating such services in future. In case the company fails to to do the needful, I shall go to consumer complaints and will lodge the complaint with [protected]. For any further inconveniences only the uninor company will be responsible and further i wish to make it clear that all the expenditure shall have to be born by the company. Moreover the company shall be held responsible for troubling me and shall have to be fined for such an act.

On 14.04.2013 the amount of Rs 30/- deducted from my balance of Mobile no-[protected] with out informing me. It is happened regularly for which I am facing problem with the uninor service provided. Pl. arrange to make necessary steps to get back the same & it should not repeat again .
I am very thankful to you for taking the necessary steps.

Dear Sir,


Mobile no not working from 3 days,


Without any prior notice my mobile number -[protected] uninor company cut my service ,my number is not working from last 3 days,
It shows that My number does not exist.when i called call center-The person who attended my call does not have any proper reason to disconnect my service.i am using Uninor number from Near about last 6 months.If there is any problem regarding documents company should call me before disconnect my service.

*customer care not Responding properly.Rude answers given by call center persons.

1)last recharge before disconnection - 52 rs on[protected],
2)Also recharged with sms pack.& recharged twice.
3)Also deducted some amt for caller tune.


uninor Gallery person keep forcing me to pay 100 for new sim card. because they said my card is expired, due to their own mistake I have to suffer.no prior notice or any call before they stop my service.

I need clarification On above matter & start my service ASAP .


Regards,
Girish .

My Mob.No. is [protected] . Without my making any request or action and without my consent Uninor sends SMS that your request for so and so VAS is received and the service will be activated and you will receive a confirmation massage. Before I do anything to prevent this they deduct the charges of that plan from my main balance and even after deactivation procedure done immediately they don't refund the amount deducted wrongly from the main balance. This is purely a cheating and Uninor matlab NOT FAYDA but it is a GER FAYDA only

Sir,
please replace my DEMO OR Reimburse my demo balance .I am running the internet cafe in Gajwel .Many of the customers are returning back asking new sims and recharges.
DEMO NUMBER :[protected]
PLACE :GAJWEL
DISTRICT : MEDAK
EXECUTIVE : BALRAJ GOUD.
Exeuctive has not informed me regarding demo sim de-activation.I had a personal disturbances with him so he blocked the sim.Please Reimburse the amount or take the action to replace my demo.

Dear Sir/Madam,
Let me introduce myself that I am Shishir Kumar Dwivedi and my cellphone number is [protected] and uninor is the service provider company. I am facing so many troubles because of the following reasons:-
(1). Deduction of the balance itself without any significant reason.
(2). Unwanted and continuous calls and messages when I have some balance, so that I may commit some mistake and my balance would be deduct.
Therefore, I request you to take some action and return my all unwanted deduction of balance as soon as possible.
Thankyou so much.
Yours Thankfuly
SHISHIR KUMAR DWIVEDI.

3-4 days Ago i recharged my No. wid Rs. 28. for which i was supposed to get benifit of some VAS. But i got nothing , even after charging tahat amount.
and When i called C/care. i got a respone like... " Itney se Baat k liye hum aap ka Complaint nahi lege......tum ko jo karna hai karo. " and when i told them to tranfer my call to a senior executive they started Playing by Transfering the call in between themself , insteed of transfering it to a real Senior person.
Next day when i call 198 again they said " our sys. is down , call us after 5 hours. "
and its to irritating now as i am getting the Same respone for last 3-4 days or may b more than that.
M Sick and tired o[censored]ninor. its has the worst C/care support , i have ever seen.
Uninor costomer care is filled with Worst C/care Executives.

Hi due to sudden withdrawal o[censored]ninor svcs in mumbai My no was disconnected [protected] and I faced a lot many probs Just prior to discontinuance of services I had recharged with 350/. When I came to know about the closure immediately after that I lodged complaint with uninor in regards to MNP & if possible re imbursement.
they provided with MNP code UM663357 which is not being accepted by idea cellular idea docket no 26079031 / 26721041 / 26126908
Besides uninor is showing helplessness in reimbursing the bal amt citing Supreme court ruling
There is continuous correspondence (electronics) happening between all concerned parties like idea n uninor but no solution in site plz help

HI SIR, WITHOUT PERMISSION THE UNINOR COMPANY HAS DEDUCTED AROUND 29 RS WITHOUT CONCERNED OF MINE. 1) THEY HAD ACTIVATED BOLLYWOOD CELEBS SERVICE WITHOUT MY PERMISSION AND DEDUCTED TWICE TIME FOR THE SAME SERVICE OF RUPESS 7+7=14 RS 2) AND ACTIVATED THRICE 100CLUB SERVICE WITHOUT MY PERMISSION AND DEDUCTED 5+5+5=15 RS. PLZ DO SOME AND GIVE ME MY REFUND AND TAKE A COMPLAINT AGAINST UNINOR. IT IS NOT A MATTER OF RS BUT IT IS A MATTER OF WITHOUT PERMISSION ACTIVATION OF SERVICES WITHOUT CONCERNED. THANKS AND REGARDS

Respected Sir,


I have purchaged sim card(uninor company) mob no([protected]) on 29/03/2013 and in my account balance was 40.30 Rs.without any information activated service (service) and deduced my account balance in two step with Rs. 5 & Rs.5 in two times on date 03/04/2013 so check my information and return my balance in my account


Yours faithfully,

NAME - AKHILESH KUMAR SINGH
MOB - [protected]

deduction of charges without using product service and unprofessional behavior since the executives
Date: April 3nd 2013 I Had Called Uninor for to complaint against suspicious balance cut of RS 30.00 again for my number [protected] for VAS service. and this was repeated before almost week and one month also. i am try to call uninor since yesterday but The call was ended with the message "thanks for calling uninor"" within 10 sec. what i do now, because i ask to whom about this, because uninor call center executives are nor receiving phones and My open question which remained unanswered if i had no activate any service then how was i entitled to this till ? With the call the query was not answered in addition what i received was mental stress.


Sonali Agrawal
[protected]
[protected]

Date: April 2nd 2013 I Had Called Uninor for to complaint against suspicious balance cut of RS 40.00 for my number [protected]. and this was repeated before almost one month also. The call was transfered to Mr. Anand (this is the name the executive told - no clue about the actual name). This was my 3rd call to the customer care service. The previous calls were just plainlt transfered without any response or answer to my queries.The executives told me the reason for balance deduction as expiry of Color tune Pack (40.00) on Date 28/29 March.When asked the time, none of the executives had the answer of the same. the answer came was i never activated a color tune (which they initially quoted that it was deactivated by me using sms service on 28/29 march )... this represents dicrepency in their own investigation and answering techniques and then replied that no data available of your number.My open question which remained unanswered if i had no activate colot tune then how was i entitled to this till 1st April...????When demanded the explanation for same . This represented again an unprofessional behaviour since the executives dint bother to listen to the customer complaint and replied the queries with irrelevant quotes.During the call i Experienced an Unprofessional behaviour of Customer Executives as they cancelled the call without reverting the answer with proper explanation.With the call the query was not answered in addition what i received was mental stress.

Sonali Agrawal
[protected]

Dear Sir/Madam,

This complaint is regarding my Uninor number [protected] Every time i put some balance into my number, Uninor starts activating various VAS plans without my confromation. Every day VAS deducts Rs. 2-3 from the balance and on addition activates a new pack which again deducts some amount from my balance. I keep deactivating the services, but again they are activated. I am really fed up with this. i lost my 30 rs for some music plan which i was totally not interested in. i showed full confidence to uninor service but i got this result..!
Kindly, please help me out in this situation.

Hi , I m Rudraraj and i had complaint against a Uninor telecom company. i m uninor user since last 3 years. i had active 198 skim. last months i have facing some problem for company side. My skim Deactive date is 23 and this time no activation message send me.so that's y i m lossing U to O second 39000 and U to U second 1.5 Lakhs and when i m calling to Custome care number 198 and talk with monika paramar but i m not satisfied this answer i req to her transfer call to supervisor so when i m talk with Daksha Makvana and she told me that : "Company ka Server Down tha is liye message nahi aaya tha. ab aapko woh skim ka refund nahi mil sakta." so problem is Company side this is not my Fault so can u please help me or refund my all second otherwise 2 months free 198 skim in my mobile. Have good Day. thnxs & Regards Rudraraj Chavda

DEAR SIR, MY NAME IS TUSHAR M DANDGAVHAL AND I HAVE A UNINOR CONNECTION SCENES LAST 3 OR FOUR MONTHS THAT NO IS [protected]. BUT FROM JAN TO MARCH I NOT SUBSCRIBE ANY TYPE OF FACILITY BUT COMPANY HAND DEBITED THE CHARGES FROM MY ACCOUNT AND WHEN I CALL TO CUSTOMER CARE NO 198 REGARDING THIS ISSUE THEY SAID IS NOT POSSIBLE TO REVERSE THE CHARGES AND AFTER THAT CM CARE PHONE ALSO NOT REACHABLE FROM MY PHONE I MY EXPERIENCE IS VERY VERY BAD FROM UNINOR SERVICES..

One UNINOR customer MOB NO: [protected] giving miss call and harassing to my daughter in Jabalpur .Please give me his name and address for FIR with Jabalpur police . I need your help immediately .

Thanks.

Sir they are giving offers of their chargeable services everytime as a flash message on numbers too for that offer. I somehow I don't even know i've dialed that no. but they activated the service FASHION TIPS nd deducted 30 rupees from my balance whithout confirming. They have given me just a information that i've successfuly subscribed nd the charges r deducted. These r the sms they have given-

Thank You. We have received your request for service and it is being processed.


You have been subscribed to FASHION TIPS. You have been charged Rs 30.0 /-. To Deactivate dial 777.

Sir please take some serious action because they are cheating everybody.
Thank you sir

Not releasing from network for Port
DEAR SIR/MADAM,

I applied for Porting request on 01/03/2013 from Uninor for mobile no:.([protected]): pls contact to this (+91 [protected])
The idea Network is Took a my porting request on[protected] and Complete Their Process caf entry etc..,
But my Previous Network Is not Releasing from Their Side and now Saying pls rise a New Port request for release .,
I Suffered with this and waste of my working hours So, pls give a Suggestion and take particular action about This matter.

Thanking you

K V ANJAN KUMAR
CONTACT NUMBER:+91 [protected].