United Bank Of India, Satna Branch — education loan

We took education loan of 5.96 lakhs in the year 2008. There has been sever interest which has been put in the very initial year, which should not be the calculation, and thus it has increased the base amount.
We have been seeking clarity since three months but bank is not ready to give any explanation.

There seems to be no seriousness on the head office side.

The loan ac no is[protected].

There seems to be no listening and no seriousness on bank side and it is disappointing every time going to bank branch and not getting answers.
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